Cegedim Santé
Cegedim Santé is the French healthcare software subsidiary of Groupe Cegedim, providing practice management, teleconsultation, coordination, and AI-assisted prescription solutions to over 100,000 healthcare professionals and 1,000+ multidisciplinary health structures across France via the Maiia web platform and locally-installed software suites.
- Company typePrivate
- Founded2021
- HeadquartersBoulogne-billancourt, France
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What Cegedim Santé does
Cegedim Santé is the dedicated healthcare software subsidiary of Groupe Cegedim, providing practice management, teleconsultation, coordination, and prescription-assistance solutions to over 100,000 healthcare professionals and 1,000+ multidisciplinary healthcare structures across France. The company serves physicians, dentists, pharmacists, and the full range of paramedical professions — nurses (IDEL), physiotherapists, midwives, orthoptists, speech therapists, and podiatrists — as well as organized structures such as Maisons de Santé Pluriprofessionnelles (MSPs), Communautés Professionnelles Territoriales de Santé (CPTS), and health centers. The portfolio combines web-based SaaS (the Maiia ecosystem: Maiia Médecin, Maiia Kinésithérapeute, Maiia Agenda, Maiia Connect, Maiia Téléconsultation, Maiia Bilan, Maiia MSP, Maiia CPTS) with locally-installed practice management software (Crossway, Simply Vitale, MédiClick, Médimust, the Série +4000 family, and Mon Logiciel Médical), complemented by hardware packages, financial leasing, remote secretarial services, and the patient portal Maiia.com.
The platform architecture is built around deep integration with the French national healthcare infrastructure — SESAM-Vitale teletransmission, DMP (Dossier Médical Partagé), MSSanté (secure health messaging), INSi (National Health Identity), ProSanté Connect electronic identification, and Ségur du Numérique referencing. Data is hosted exclusively in mainland France by the affiliated cegedim.cloud under HDS (Health Data Hosting) and ISO 27001/20000/27017/27018 certifications, with GDPR compliance and ISAE 3402 assurance. Notable proprietary AI components include Claude Bernard, the first drug database approved by the Haute Autorité de Santé for prescription assistance, and an AI consultation assistant that auto-generates structured medical reports in patient records. The company operates from Boulogne-Billancourt with 31 regional agencies across France, employing roughly 800 people (with 70+ added in 2025).
Cegedim Santé monetizes primarily through monthly or annual software subscriptions with quote-based pricing tied to specialty and practice type, supplemented by hardware sales and leasing via a Dell partnership and recurring services revenue from tele-secretariat, training, and technical support. Distribution combines direct field sales targeting enterprise clients (centers, clinics, hospitals), inside sales for mid-market practices, and self-serve digital onboarding with online documentation and e-learning for individual practitioners. Recent corporate activity includes the acquisitions of Kobus (May 2021) and Médimust (June 2021) to broaden platform and dental capabilities, the addition of 70+ staff in 2025, and the acquisition of Medoucine in June 2026 to extend into a complementary healthcare vertical. A 2025-2026 cybersecurity incident affecting approximately 15.8 million patient records via the MonLogicielMedical product has emerged as the most significant operational risk event.
Cegedim Santé firmographics
Firmographics- Name
- Cegedim Santé
- Legal name
- CEGEDIM SANTE
- Website
- https://cegedim-sante.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Cegedim Santé is the French healthcare software subsidiary of Groupe Cegedim, providing practice management, teleconsultation, coordination, and AI-assisted prescription solutions to over 100,000 healthcare professionals and 1,000+ multidisciplinary health structures across France via the Maiia web platform and locally-installed software suites.
- Ownership category
- akta.pro rank
Cegedim Santé industry classification
Industry- Product category
- Healthcare Practice Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Health Care and Social Assistance (62)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)
- akta.pro secondary industry
- Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)
Keywords
Where Cegedim Santé is headquartered
LocationHeadquarters
- HQ city
- Boulogne-billancourt
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
Cegedim Santé business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscriptions: Subscription-based licensing model for healthcare management software (Maiia, Mon Logiciel Medical, Simply Vitale, Crossway, Serie +4000, etc.) with monthly or annual billing cycles.
- Hardware Sales and Leasing: Sale and financial leasing of IT equipment including computers, card readers, printers, and specialized healthcare peripherals (Dell partnership).
- Telecom and Services: Additional services including telecom secretarial services (télésecrétariat), training, and technical support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom pricing based on healthcare professional type and practice needs |
| Other | Monthly | Financial leasing option for IT equipment |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
Cegedim Santé product offering
Product offeringCore offering
Cegedim Santé develops and distributes software and digital services for French healthcare professionals and structures. Its portfolio includes web-based SaaS practice management solutions (Maiia Médecin, Maiia Kiné, Veasy), locally-installed software (Mon Logiciel Médical, Simply Vitale, Crossway, Médimust, MédiClick, Série +4000), secure messaging and teleconsultation services (Maiia Connect, Maiia Téléconsultation), scheduling and analytics (Maiia Agenda, Maiia Bilan), multi-professional coordination suites (Maiia MSP, Maiia CPTS, Offre Centre de Santé), and the Claude Bernard AI prescription assistance module.
Product overview
Cegedim Santé is a comprehensive healthcare software and digital solutions provider offering a multi-product portfolio for French healthcare professionals. The portfolio consists of web-based solutions (Maiia platform including Maiia Médecin, Maiia Kiné, and associated services) and local-installed software (Série +4000 family, Crossway, Simply Vitale, Médimust, MédiClick). Maiia web solutions serve as the primary cloud offering with practice management, teleconsultation, and coordination services, while local software provides offline-capable alternatives. Add-on services include Maiia Agenda (scheduling), Maiia Connect (secure messaging), Maiia Téléconsultation, and Maiia Bilan (analytics). Pluripro solutions address multi-professional structures: Maiia MSP for Maisons de Santé, Maiia CPTS for territorial health communities, and Offre Centre de Santé for health centers. Hardware offerings include equipment packages and card readers. The ecosystem is completed by Claude Bernard prescription assistance and Maiia.com patient portal. Data is hosted in France by cegedim.cloud with HDS and ISO certifications.
Differentiator
Problem solved
Functional benefit
Brands
- Maiia: Web-based healthcare management platform including Maiia Médecin, Maiia Kiné, Maiia Agenda, Maiia Connect, Maiia Téléconsultation, and Maiia Bilan services
- Mon Logiciel Médical (MLM)
- Simply Vitale
- Crossway
- Médimust
- MédiClick
- Série +4000
- Veasy
- Claude Bernard
Products and services
- Maiia Médecin 100% web-based medical practice management software for physicians, featuring patient records, consultations, AI-assisted prescription with Claude Bernard, integrated billing, teleconsultation, and teleexpertise capabilities.
- Maiia Kiné Web-based practice management software for physiotherapists including patient records, session tracking, NGAP billing module, teleconsultation, and synchronization with Maiia Agenda for online appointment booking.
- Mon Logiciel Médical (MLM) Practice management software for physicians with patient records, billing, teletransmission, and integration with SESAM-Vitale systems.
- Simply Vitale Sage-Femme Local-installed practice management software for midwives with patient records, billing, and teletransmission capabilities.
- Simply Vitale IDEL Local-installed practice management software for liberal nurses (Infirmiers Diplômés d'État Libéraux) with patient records, billing, and teletransmission.
- Crossway Local practice management software for physicians with integrated billing, teletransmission, and SESAM-Vitale certification for patient record management.
- Médimust Local dental practice management software acquired by Cegedim Santé in 2021, integrated into health activity while maintaining services and team for dental professionals.
- MédiClick Local practice management software solution for healthcare professionals, integrated with card reader support and SESAM-Vitale systems.
- Série +4000 Series of local-installed software products for different healthcare specialties: Kiné +4000 (physiotherapists), Ortho +4000 (orthoptists), Med +4000 (podologists), and Infi +4000 (nurses). Features include patient records, billing, teletransmission, MSSanté, and double authentication.
- Veasy Web-based healthcare practice management solution.
- Maiia Agenda Online appointment scheduling service with 24/7 availability, SMS notifications, reduced no-show rates (1.83%), intelligent waitlist, and SAS integration. Can synchronize with Série+4000 local software.
- Maiia Bilan Analytics and reporting service for healthcare practices providing activity insights and statistics.
- Maiia Connect Secure instant messaging for healthcare professionals enabling encrypted duo/group communication, voice/video messages, task management, and document sharing. Includes integrated RPPS directory for care coordination.
- Maiia Téléconsultation Teleconsultation and telehealth service enabling remote patient care, tele-expertise, and connected medical device integration for pharmacies and healthcare facilities.
- Maiia MSP Collaboration platform for Maisons de Santé Pluriprofessionnelles (multi-professional health centers) featuring shared patient records, AI consultation assistant, prescription assistance, shared agendas, secure messaging, and coordination tools for care pathway management.
- Maiia CPTS Coordination solution for Communautés Professionnelles Territoriales de Santé (territorial health professional communities) enabling agenda sharing, teleconsultation, secure messaging, and prevention action coordination across healthcare professionals.
- Offre Centre de Santé Comprehensive e-health solution for health centers providing unified patient records with INS, integrated billing with tiers-payant, appointment scheduling, teleconsultation, and coordination across medical, dental, and paramedical specialties.
- Claude Bernard AI-powered prescription assistance tool providing drug database reference, prescription security, and dynamic stock shortage management. First database approved by HAS (Haute Autorité de Santé).
- Équipements informatiques Hardware packages including Dell equipment, card readers (Honeywell, Kapelse), printers, scanners, and voice dictation devices. Offered as turnkey installation with 3-year warranty and next-day support.
- Télésecrétariat Remote medical secretary service providing telephone answering, appointment scheduling, and administrative support for healthcare practices.
- Maiia Pro Mobile application for healthcare professionals enabling appointment access, patient card reading via NFC, invoice management in mobility, and prescription attachment from smartphones.
- Maiia.com Patient-facing platform for medical appointments allowing patients to book appointments online with healthcare providers.
Quantifiable outcome
- One of the best no-show rates in the market at 1.83% (2025, all healthcare professional categories)
- +3 more outcomes
Companies that use Cegedim Santé
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles6 records
Cegedim Santé technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability7 records
Feature7 records
Cegedim Santé partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- MédimustcoreMédimust software merged into Cegedim Santé's health activity in 2021, maintaining current services and team. Merger aims to enhance interoperability with digital health services and expand functionality for healthcare professionals.
- DellcoreOfficial Dell partner providing hardware equipment including computers, peripherals, and specialized healthcare devices. Dell provides tailored hardware packs designed for healthcare professional needs with 3-year warranty and next-day support.
- OmnidoccoreStrategic partnership for teleexpertise services enabling physiotherapists to consult with physicians when needed for patient assessment verification in direct access scenarios.
- Cegedim.cloudcoreExclusive data hosting provider certified as Health Data Hosting provider (HDS) and ISO 27001/20000/27017/27018 compliant. All Cegedim Santé data is hosted exclusively in mainland France by cegedim.cloud.
- GIE SESAM-VitalecoreIntegration partner providing access to national health insurance teletransmission services, Vitale card reading, and regulatory compliance systems for French healthcare billing.
- Santé FormaprominorEducational partnership for creating white papers and training materials on NGAP (Nouvelle Nomenclature Générale des Actes Professionnels) billing codes for physiotherapists.
- UGAP and CAIH (CAIH/ELODI)coreListed in UGAP multi-editor catalog and CAIH ELODI catalog for health center solutions, enabling public sector procurement of Cegedim Santé solutions.
Scale indicators10 records
Recent moves6 records
Expansion highlights7 records
Cegedim Santé competitors and assessment
Company assessmentDirect peers
- Doctolib: French leader in online appointment booking, teleconsultation, and increasingly practice management software for healthcare professionals. Directly competes with Cegedim Santé's Maiia Agenda, Maiia Téléconsultation, and patient-facing Maiia.com across the same French HCP customer base.
- Softway Medical (Cegedim Healthcare Software sister entity historical competitor): French ambulatory practice management software provider serving physicians and paramedical professionals with comparable billing, patient record, and teletransmission functionality. Competes head-to-head with Maiia Médecin, Crossway, and MLM in the French liberal practice market.
- Maincare Solutions: French healthcare IT vendor offering hospital information systems, EHR, and ambulatory solutions with deep coverage of French regulatory and interoperability requirements. Comparable in serving French healthcare structures (hospitals, GHT, health centers) with Sésur-compliant offerings.
Broad incumbents
- CompuGroup Medical: Major European health IT incumbent operating across physician practice management, hospital information systems, and pharmacy software in multiple countries. Overlaps with Cegedim Santé in ambulatory EHR and practice management but operates at much broader European scale.
- Dedalus Group: Large European healthcare IT vendor with deep footprint in hospital information systems, diagnostic imaging, and care coordination across multiple European countries. Comparable on care coordination and clinical software dimensions but operates at enterprise hospital scale rather than ambulatory focus.
- athenahealth: US-based cloud EHR and practice management vendor with comparable SaaS model, AI-powered clinical documentation, and revenue cycle/billing automation. Operates in US market but provides reference architecture for Cegedim Santé's cloud and AI roadmap ambitions.
Emerging players
- Vidal Group (MIMS): French drug information database provider historically integrated into physician prescribing workflows, comparable to Cegedim's Claude Bernard prescription assistance tool. Competes on clinical decision support content layer within French prescribing software.
- Hellocare: French teleconsultation and connected health platform serving healthcare professionals and patients, with overlap on Maiia Téléconsultation and remote care services. Focuses on teleconsultation specialty use cases rather than full practice management.
- Medincel/Télémedica-style French tele-expertise players: Omnidoc (tele-expertise) and adjacent French digital health platforms that integrate with practice management software for specialist consultation workflows. Functions as both a partner and adjacent competitor in care coordination services for French HCPs.
Others
- InterSystems (TrakCare/HealthShare): Global healthcare data platform and EHR vendor providing interoperability, unified health records, and care coordination infrastructure. Comparable as a backend technology enabler for DMP-style shared medical record and care coordination features present in Cegedim's Maiia ecosystem.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Cegedim Santé social profiles
Digital presenceCegedim Santé compliance and trust
Trust signalCompliance16 records
Cegedim Santé financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cegedim Santé leadership team
Management profileNumber of profiles
Profiles5 records
Cegedim Santé subsidiaries and ownership
Company hierarchySubsidiaries1 record
Cegedim Santé funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cegedim Santé M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cegedim Santé
What does Cegedim Santé do?
Cegedim Santé develops and distributes software and digital services for French healthcare professionals and structures. Its portfolio includes web-based SaaS practice management solutions (Maiia Médecin, Maiia Kiné, Veasy), locally-installed software (Mon Logiciel Médical, Simply Vitale, Crossway, Médimust, MédiClick, Série +4000), secure messaging and teleconsultation services (Maiia Connect, Maiia Téléconsultation), scheduling and analytics (Maiia Agenda, Maiia Bilan), multi-professional coordination suites (Maiia MSP, Maiia CPTS, Offre Centre de Santé), and the Claude Bernard AI prescription assistance module.
Is Cegedim Santé a public or private company?
Cegedim Santé is a private company. It is classified as corporate owned and is currently operating.
When was Cegedim Santé founded?
Cegedim Santé was founded in 2021. It employs 1,001 to 5,000 people.
Where is Cegedim Santé based?
Cegedim Santé is headquartered in Boulogne-billancourt, France, in the Europe region.
How does Cegedim Santé make money?
Three revenue lines are on record. Software Subscriptions are the primary driver. The others are hardware Sales and Leasing and telecom and Services.
Who are Cegedim Santé's main competitors?
Direct peers on record are Doctolib, Softway Medical (Cegedim Healthcare Software sister entity historical competitor) and Maincare Solutions. Broad incumbents are CompuGroup Medical, Dedalus Group and athenahealth. Emerging players are Vidal Group (MIMS), Hellocare and Medincel/Télémedica-style French tele-expertise players. InterSystems (TrakCare/HealthShare) is listed as an others.
Does Cegedim Santé have an API?
No public API is recorded for Cegedim Santé.
What industry is Cegedim Santé in?
Cegedim Santé's product category is Healthcare Practice Management Software. Its primary akta.pro industry code is HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows), with a secondary code of HLALABAM, Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs). Its NAICS code is 54151 and its SIC code is 7372.