What NewAge Software & Solutions does

NewAge Software & Solutions (also operating as Newage, Newage Global) is a privately held freight forwarding technology and business process outsourcing (BPO) provider serving 450+ freight forwarders across 30+ countries, headquartered in Dubai with operations in Chennai, India and Houston, USA. Its core product, the NewageNXT Platform, is an API-first, cloud-based ERP on AWS with Oracle Database covering sales, multi-modal operations (Air, Ocean FCL/LCL, cross-border land, domestic, parcel), finance and accounting, and customer service. The platform is extended by a Warehouse Management System (WMS), a Customer Portal, AI-assisted Vendor Payables Automation, and country-specific compliance modules for UAE (including PEPPOL), Argentina, Canada, Colombia, India, Mexico, Saudi Arabia, and USA.

The company's revenue mechanics combine (i) multi-year SaaS subscriptions to the modular NewageNXT platform, (ii) add-on Solution Extensions (Carrier Connect, Country Compliance, Sustainability, Parcel), and (iii) BPO services covering sales support, operations, documentation, and finance & accounting — sold alongside NewageNXT or attached to customers' existing systems, supported by ~500 logistics domain experts. Pricing is quote-based, modular, and tied to selected modules and user counts. Go-to-market is enterprise and mid-market direct sales with discovery meetings and demos, complemented by industry association memberships (FIATA, GLA, WACO, WIN) and a CIFFA affinity channel program. Strategic moat derives primarily from regulatory localization (government-issued tax/customs integrations), switching costs inherent in embedded ERP workflows, and 20+ years of accumulated freight-forwarding domain expertise codified in product and BPO processes.

Name

NewAge Software & Solutions

Legal name

Newage

Website

https://newage-global.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

NewAge Software & Solutions provides the cloud-based, API-first NewageNXT freight forwarding ERP and BPO services to 450+ freight forwarders across 30+ countries, with localized tax/customs compliance in eight jurisdictions.

Ownership category

akta.pro rank

Product category

Freight Forwarding Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industry

Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC)

Keywords

• Freight forwarding software
• Logistics management platform
• Warehouse management system
• Cloud ERP software
• Logistics business process outsourcing

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing/Subscription: SaaS-based freight forwarding software sold as annual or multi-year subscriptions. Customers pay for access to the NewageNXT platform including modules for sales, operations, finance, and WMS functionality.
2. Business Process Outsourcing (BPO) Services: Outsourced business processes including sales support, customer service, operations, documentation, finance & accounting, and key account management. Provided alongside software or standalone with existing systems.
3. Solution Extensions and Add-ons: Modular add-on functionality including carrier integrations, country-specific compliance solutions, sustainability reporting, parcel management, and vendor payables automation. Pay-only-for-what-you-need model.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

NewAge Software & Solutions sells NewageNXT, a cloud-based, API-first freight forwarding ERP covering sales, multi-modal operations (air, ocean FCL/LCL, cross-border land, domestic, parcel), documentation, finance, accounting, and customer service. The platform is complemented by a standalone Warehouse Management System (WMS) and Business Process Outsourcing (BPO) services for sales support, operations, documentation, and finance & accounting functions.

Product overview

NewAge Software & Solutions offers NewageNXT, a modular platform-plus-services architecture for freight forwarding operations. The core product is the NewageNXT Platform—an end-to-end, cloud-based ERP for freight forwarders covering sales, operations, finance, and accounting with modules for Multi-Modal Operations (ocean, air, cross-border, domestic, parcel), Finance & Accounting, Sales & Customer Service, and Cross Functional Tools. The platform is complemented by a Customer Portal for client self-service, a Warehouse Management System (WMS) for warehouse operations, and Solution Extensions including Carrier Connect, Vendor Payables Automation, and Sustainability tracking. Country-specific solutions are available for UAE, Argentina, Colombia, Mexico, Saudi Arabia, India, Canada, and USA with localized tax, e-Invoicing, and regulatory compliance. The company also offers Business Process Outsourcing (BPO) services for Sales Support, Operations, Documentation, and Finance & Accounting functions.

Differentiator

Problem solved

Functional benefit

Brands

• NewageNXT Platform: Cloud-based, end-to-end freight forwarding ERP covering sales, operations, finance, and accounting for freight forwarders.
• NewageNXT WMS
• NewageNXT

Products and services

• NewageNXT Platform (Forwarding) End-to-end cloud-based ERP for freight forwarders providing comprehensive management from sales through finance and accounting. Covers bookings, documentation, real-time tracking, compliance, and invoicing across multiple transportation modes (ocean FCL/LCL, air, cross-border land, domestic, parcel). For small to large freight forwarding companies globally.
• NewageNXT Warehouse Management System (WMS) Cloud-based warehouse management system offering inventory management, real-time tracking, order fulfillment, cross-docking operations, mobile barcode scanning, and integration with the forwarding platform. Sold standalone or as part of the forwarding solution; designed for warehouse operators, 3PLs, and contract logistics providers.

Quantifiable outcome

• 67-69% average cost savings using Newage BPO vs. hiring in-house
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability4 records

Feature9 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure provider hosting the NewageNXT platform. AWS provides the scalable, secure cloud foundation for the freight forwarding software.
• Infor NexuscoreTechnology or IntegrationOcean carrier integration partner enabling automated bookings, schedule access, and shipment tracking within the NewageNXT platform.
• DescartescoreTechnology or IntegrationLogistics technology partner providing additional integration capabilities for freight forwarding operations.
• Cargoes (NYK/VLTC)coreTechnology or IntegrationDigital logistics platform integration for ocean freight visibility and booking workflows.
• TradeTechcoreTechnology or IntegrationOcean booking and documentation platform integration for air and ocean freight operations.
• BlueBox SystemscoreTechnology or IntegrationAir freight visibility and tracking platform integration.
• GoSocketcoreTechnology or IntegrationE-invoicing partner for Argentina, Colombia, and Mexico providing integrated electronic invoice submission to local tax authorities (AFIP, DIAN, SAT).
• Crimson LogiccoreTechnology or IntegrationGovernment filing partner for Canada CBSA ACI eManifest compliance and other international filing requirements.
• CIFFA (Canadian International Freight Forwarders Association)coreChannel Partner/ Reseller/ DistributorAffinity program partnership providing CIFFA members access to specialized NewageNXT solutions and member pricing.
• FIATA (International Federation of Freight Forwarders)minorGTM or Marketing PartnerIndustry association membership enhancing credibility and market reach within the freight forwarding community.
• GLA (Global Logistics Association)minorGTM or Marketing PartnerIndustry association membership for networking and industry collaboration.
• WACO (World Air Cargo Organization)minorGTM or Marketing PartnerAir cargo industry network membership for global reach and partnerships.
• WIN (World Importers Network)minorGTM or Marketing PartnerImporters network membership for market access and business development.
• PEPPOLcoreTechnology or IntegrationPEPPOL-certified access point provider enabling compliant e-Invoice exchange through the PEPPOL network for UAE operations.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• WiseTech Global (CargoWise): CargoWise is the dominant global TMS/ERP platform for freight forwarders and customs brokers, covering multi-modal operations, finance, and compliance—directly competing with NewageNXT in the same customer base with a much larger footprint.
• Magaya Corporation: Magaya provides a freight forwarding ERP/supply chain platform aimed at SMB forwarders and 3PLs, directly competing with NewageNXT in the forwarding ERP niche with comparable sales-to-finance module coverage.
• AEB (Internationale Software): AEB offers a global logistics platform covering freight forwarding, customs, and trade compliance, competing directly with Newage in mid-market forwarding ERP and regulatory compliance (especially in Europe).
• Softlink Information Centres: Softlink provides iLogistics, a freight forwarding ERP for forwarders and customs brokers with multi-modal operations, finance, and compliance—closely comparable to NewageNXT in scope and target customer.
• MercuryGate International: MercuryGate TMS serves shippers, 3PLs, and forwarders with multi-modal transportation management, overlapping with Newage's multi-modal operations module from a TMS-centric perspective.

Broad incumbents

• Descartes Systems Group: Descartes offers a broad logistics technology portfolio including customs filing, TMS, and forwarding software (e.g., Visual Compliance, Datamyne), overlapping with Newage's carrier, customs, and compliance integration capabilities.
• Blue Yonder (formerly JDA): Blue Yonder provides supply chain and TMS solutions to large enterprises and 3PLs; while broader than Newage, it competes in the multi-modal TMS space that overlaps with Newage's operations module.
• Cargowise (Infor): Infor's broader supply chain and ERP suite (including Infor Nexus for trade visibility) overlaps with Newage's supply chain integration and ERP capabilities at a much larger enterprise scale.

Emerging players

• Aljex Software: Aljex offers a cloud-based freight forwarding and logistics platform targeting small and mid-sized forwarders, competing in the same niche as Newage with a smaller, US-focused footprint.
• Kuebix (Trimble Transportation): Kuebix, owned by Trimble, provides a multi-modal TMS with shipper/3PL focus; overlaps with Newage's multi-modal operations and is a credible alternative in the broader freight software category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/newage_global
• Facebookfacebook.com/newagesoftwareandsolutions
• LinkedInlinkedin.com/company/newage-software-&-solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NewAge Software & Solutions