ANACITY

What ANACITY does

ANACITY is a mobile-first SaaS platform for the digital management of residential gated communities and commercial workplaces, operated by ANAROCK Group Business Services Pvt. Ltd. (an ANAROCK Group subsidiary incorporated in India) with primary operational headquarters in Dubai. The platform unifies the post-sales and post-possession lifecycle for developers, owner association management (OAM) companies, facility managers, and commercial real estate operators through an integrated ERP stack: multi-property dashboard, RERA-compliant financial management, IoT-based gate/access control, facility booking, SLA-based helpdesk, vendor management, and a resident-facing mobile app. In the GCC, the platform is differentiated by native integration with UAE regulatory infrastructure (Mollak, Ejari, Dubai REST, DLD portal) where compliance data flows are embedded in the accounting engine, and by a white-label OEM option that lets partners deploy the stack under their own brand.

The business is a B2B/B2B2C subscription and licensing model. ANACITY earns recurring SaaS subscription revenue (monthly/annual) from OAMs, facility managers, developers, and commercial operators on a per-property or per-community basis, plus white-label licensing revenue from enterprises deploying the platform under their own brand. The legacy ApnaComplex brand continues to serve the Indian SMB market. Distribution is primarily direct enterprise field sales (driven by website demo requests) augmented by white-label OEM and direct-to-consumer mobile app downloads. Marquee customers include Majid Al Futtaim, Al Futtaim, Danube Properties, Reliance OAM Services, BCOAM, Al Mujama OA, and Star OAM. The platform carries SOC 2 Type 2, ISO/IEC 27001:2022, and GDPR certifications, and has received WRC24 Gold (PropTech Company of the Year), Realty+ Best Proptech ERP (2022), GRI, SBEF, CX, and the Panasonic President's Award (2026). As of 2026, ANACITY serves roughly 750,000 households, 6,000+ communities, 220+ GCC communities, and 150 million sq.ft. of managed office space across 80+ cities, with 101-250 employees and a stated 95% platform retention rate.

Name

ANACITY

Legal name

ANAROCK Group Business Services Pvt. Ltd.

Website

https://anacity.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

ANACITY is a mobile-first SaaS platform that unifies post-sales residential community and workplace management for developers, OAMs, facility managers, and commercial operators across India and the GCC, with native UAE regulatory integrations and a white-label OEM channel.

Ownership category

akta.pro rank

Product category

Property Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Facilities Support Management Services (8744)

akta.pro industry

PRIMARYHDAEAEAM

Asset & Maintenance Management (EAM/CMMS) Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

Keywords

• Community management software
• Property management platform
• Owner association software
• Facility management software
• Smart access control

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription Licensing: ANACITY is licensed on a periodic subscription basis, as selected by the customer organization. The platform is offered to Owner Association Management companies, facility managers, real estate developers, and commercial property operators on a per-property or per-community subscription model.
2. White-Label Licensing: Enterprise customers (developers, property management companies) license ANACITY's technology platform for white-label deployment, branding it as their own while ANACITY provides the underlying infrastructure and support.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

ANACITY provides a mobile-first SaaS enterprise platform for managing residential gated communities and commercial workplaces, unifying multi-property operations, community accounting, IoT-based smart access, facility booking, helpdesk ticketing, and vendor management in a single ERP. It is sold on a subscription basis to Owner Association Management (OAM) companies, facility managers, real estate developers, and commercial real estate operators, with a white-label option enabling partners to deploy the technology under their own brand. The platform includes native regulatory compliance integrations with Dubai's Mollak, Ejari, and Dubai REST portals, alongside IoT hardware integrations (including Panasonic's smart home suite).

Product overview

ANACITY is a mobile-first SaaS enterprise technology platform for residential and commercial real estate community management. The platform operates as a unified platform-plus-modules architecture consisting of a core ERP platform with integrated modules: Multi-Property Dashboard, Financial Management, Gate Management (Gatekeeper), Facility Management, Community Help Desk, Communication Tools, and Workplace Experience (ANACITY for Workplaces). The platform also offers White Label Solutions as an add-on for branded deployment. The subsidiary brand ApnaComplex serves the Indian market. Key capabilities span visitor management, accounting and billing, asset and inventory management, facility booking, complaint tracking, and compliance integration with Mollak, Ejari, and Dubai REST for UAE operations.

Differentiator

Problem solved

Functional benefit

Products and services

• ANACITY Platform Mobile-first SaaS platform for digital transformation of residential and commercial real estate, unifying, powering, and engaging residential experience across post-sales and post-possession lifecycle in gated communities and workplace experience in offices. Sold on a subscription basis to OAM companies, facility managers, real estate developers, and commercial real estate operators.
• Multi-Property Dashboard Enterprise Resource Planning module enabling management of multiple residential communities or commercial properties from a single dashboard, with real-time visibility into operations, accounting, and resident engagement. For OAMs, developers, and facility managers running multiple properties.
• Financial Management / Community Accounting Software Automated invoice generation, service charge billing, expense tracking, budget variance, and balance sheet reconciliation with RERA/Mollak-compliant dual-entry accounting. For owner associations, OAM companies, and facility managers needing financial administration and audit-ready reporting.
• Gate Management / Gatekeeper IoT-based smart access and digital visitor management system for tracking visitor entry/exit, patrol duty assignments, and staff attendance monitoring in gated communities. Includes QR-based access control, visitor pre-authorization, and real-time gate monitoring.
• Facility Management Asset and inventory management, facility booking, maintenance scheduling, and service history tracking for residential and commercial communities. For facility managers and OAMs overseeing building operations.
• Community Help Desk SLA-based complaint tracking, service request management, and grievance redressal system for residents with automated escalation workflows. For OAMs, facility managers, and communities seeking structured complaint resolution.
• ANACITY for Workplaces Workplace experience platform transforming commercial real estate with smart access control, facility booking, visitor management, helpdesk management, and employee engagement for office environments. For commercial real estate operators, business parks, and office management teams.
• White Label Solutions Branding customization allowing real estate developers and property management companies to deploy ANACITY's technology under their own brand identity, providing unified customer journey in residential communities and commercial workplaces with data security and ownership.
• ApnaComplex Community and Society Management ERP platform serving the Indian market with community management, billing, and facility management features. Operated as the ANACITY brand in the GCC region.

Quantifiable outcome

• Cost savings up to 32% with community automation
• +4 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core / flagship and major.

• Panasonic Corporation Electric Works Companycore / flagshipStrategic or Co-development Partner · 18 March 2026Panasonic selected ANACITY as its preferred co-creation partner in India for smart home, security, and community solutions through Panasonic's flagship accelerator program (November 2025 – March 2026). ANACITY was recognized as the highest-rated tech platform globally in the final cohort. The partnership integrates Panasonic's IoT hardware suite—including video door phones, CCTV systems, and smart locks—into ANACITY's mobile-first ecosystem. The collaboration targets over 100 enterprise real estate developers, 750,000 households, and 150 million sq.ft. of office space. Expansion is planned into wellness and sustainability offerings including HVAC systems, energy management, and EV infrastructure.
• Majid Al FuttaimmajorStrategic or Co-development PartnerANACITY operates master community developments for Majid Al Futtaim across the UAE, providing the community management platform for their residential developments in Dubai and the wider GCC region.
• Al FuttaimmajorStrategic or Co-development PartnerANACITY provides community management and compliance infrastructure for Al Futtaim's property portfolio across the UAE, including integration with regulatory compliance systems.
• Danube PropertiesmajorStrategic or Co-development PartnerANACITY delivers customer experience enhancement across Danube Properties' residential communities through its mobile app, streamlining communication, service response times, and resident engagement.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• NoBrokerHood: NoBrokerHood is the community and visitor management product from NoBroker, serving Indian gated communities with access control, society accounting, and resident engagement—closely comparable to ANACITY's Indian product footprint.
• Equiem: Equiem is a tenant experience and community engagement platform for commercial office buildings, offering amenity booking, communications, and visitor features—comparable to ANACITY's workplace experience modules.
• ADDA: ADDA is an apartment and gated community management SaaS platform serving Indian residential complexes with accounting, visitor management, and helpdesk modules—directly comparable to ANACITY's ApnaComplex offering in the Indian market.
• BuildingLink: BuildingLink is a SaaS platform for residential building management including resident communication, maintenance tracking, and amenity booking—directly comparable to ANACITY's community helpdesk, facility booking, and collaboration modules.
• MyGate: MyGate is an Indian apartment security and community management app focused on visitor management, smart access, and resident engagement—overlapping directly with ANACITY's gate management and resident-facing mobile modules.
• HqO: HqO is a workplace experience platform providing tenant engagement, smart access, and amenity booking for commercial office portfolios—directly comparable to ANACITY for Workplaces in the commercial real estate vertical.

Broad incumbents

• Buildium: Buildium is a residential property management SaaS platform serving landlords and HOAs with accounting, maintenance, and resident communication features—a broad incumbent in the residential community management category.
• Yardi: Yardi is one of the largest global property and real estate software vendors, offering ERP-level suites for residential, commercial, and multifamily operators—an established broad incumbent with deeper resources and broader feature scope than ANACITY.
• MRI Software: MRI Software provides property and workplace management software including accounting, facility management, and tenant engagement across global real estate verticals—a broad incumbent competing with ANACITY in both residential and workplace segments.
• AppFolio: AppFolio is a publicly-traded property management SaaS platform serving residential and commercial landlords with accounting, maintenance, and resident portals—a broad incumbent whose feature set overlaps with ANACITY's residential and facility modules.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/ANACITYofficial
• YouTubeyoutube.com/channel/UCAi_QAsUY6qfTRLvz3hWfuw
• Facebookfacebook.com/anacityofficial
• LinkedInlinkedin.com/company/anacity
• Instagraminstagram.com/anacitybyanarock

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ANACITY