CarbonHelix

What CarbonHelix does

CarbonHelix is a veteran-operated, US-based managed security services provider (MSSP) founded in 2015 and headquartered in Cheyenne, Wyoming, with additional offices in Denver, Colorado and Port Isabel, Texas. The company delivers 24x7 cybersecurity operations from US-based Security Operations Centers (SOCs) staffed by US-citizen analysts and engineers, serving enterprise and government customers across financial services, healthcare, education, manufacturing, and government sectors. Its customer base spans organizations from fewer than 10 users to over 50,000, including multinational enterprises.

The company operates a human-led, automation-assisted SOC model combining security analysts with machine learning and AI across a multi-platform technology stack. Core offerings include SIEM-as-a-Service (SIEMaaS), SOC-as-a-Service (SOCaaS), Managed Detection and Response (MDR), Security Platform Engineering, and SIEM/SOAR Migrations, delivered in both Commercial and FEDRAMP-authorized variants. CarbonHelix integrates with multiple best-of-breed security platforms including Elastic AI SIEM, Palo Alto Cortex XSIAM, CrowdStrike SIEM, IBM QRadar, SentinelOne Singularity, IBM WatsonX, Tines, Google Threat Intelligence, Intezer, and Cloudflare. Proprietary capabilities include a private AI forensics sandbox, IOC expansion, attack bypass detection, continuous clean backup validation, high-fidelity AI triage, predictive attack intelligence, and a multi-platform security overlay with alert correlation that enables centralized visibility without tool consolidation.

The business model is predominantly subscription-based managed services with annual billing cadence. Pricing is quote-based, all-inclusive, and tiered by endpoints (EDR/MDR), events per second (Compliance/Log Management), or environment size (SOC/MDR services). CarbonHelix has achieved FEDRAMP authorization along with SOC1, SOC2, ISO 27001/27017/27018, and EU Model Clause certifications, positioning it for both commercial and federal government workloads. The company self-describes as privately held with no disclosed institutional ownership, and operates a sales-led go-to-market combining direct enterprise sales with inside sales motions supported by content marketing and free 30-day SentinelOne trials.

Name

CarbonHelix

Legal name

CarbonHelix LLC

Website

https://carbonhelix.net

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

CarbonHelix is a veteran-operated, US-based managed security services provider founded in 2015, delivering 24x7 human-led SOC operations, MDR, SIEMaaS, and AI-augmented cybersecurity services to enterprise and government customers across financial services, healthcare, and federal sectors.

Ownership category

akta.pro rank

Product category

Managed Cybersecurity Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Managed Detection & Response (MDR) & SOC Services (HDADAGAG)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Cybersecurity Operations Outsourcing (SOC / SecOps) (BPAEAMAG), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

Keywords

• Managed security services
• Security operations center
• Managed detection response
• SIEM-as-a-Service
• Cybersecurity compliance

Headquarters

HQ city

Cheyenne

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. SIEM-as-a-Service (SIEMaaS): Managed SIEM offering delivered since 2015. CarbonHelix delivers, manages, and maintains a SIEM platform for organization-wide threat visibility across on-premises, vendor-hosted, and cloud deployment models. Available in Commercial or FEDRAMP variants.
2. SOC-as-a-Service (SOCaaS): Co-managed extension supporting complete security operations with continuous monitoring and incident response. Delivered 24x7 with shift-based coverage by experienced security analysts and engineers.
3. Managed Detection and Response (MDR): Blended service where CarbonHelix manages and maintains the EDR platform, attaches forensics overlay, and provides 24x7 SOC with focus on the endpoint as the first and last line of defense. Available in Commercial or FEDRAMP variants.
4. Security Platform Engineering: Engineering support for cybersecurity platforms including managing ingestion pipelines, normalizing data, tuning detections, maintaining integrations, and adapting to infrastructure changes. Supports NG AI SIEMs across deployment models.
5. SIEM/SOAR Migrations: Migration services supporting organizations moving SIEM and SOAR platforms across deployment models including hardware upgrades, on-premises to cloud transitions, and moves between hyperscalers.
6. Targeted Fractional Use Cases: Monthly subscription services solving specific security use cases including Microsoft O365 monitoring, AWS EC2 security, M&A protection, S3 storage safeguarding, SOARaaS, threat hunting, and vulnerability management.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

CarbonHelix delivers managed cybersecurity services from U.S.-based Security Operations Centers, combining human-led SOC analysts with AI/ML automation to provide 24x7 continuous threat monitoring, managed detection and response (MDR), SIEM-as-a-Service, SOC-as-a-Service, XDR, compliance and log management, EDR, vulnerability assessment, and SIEM/SOAR migrations. Services are offered in both Commercial and FEDRAMP-authorized variants for government workloads, with a transparent collaborative model that gives customers unrestricted access to SOC activity.

Product overview

CarbonHelix offers a cybersecurity platform providing managed security services delivered from US-based SOCs since 2015. The portfolio consists of three solution categories: (1) Solutions including Continuous Threat Monitoring with Rapid Response, Attack Bypass Detection, Continuous Clean Backup Validation, Data Security, XDR (Multi-Platform Security Overlay), Predictive Attack Intelligence, Remote Workforce Secure Access, Identity Security Monitoring, Compliance and Log Management, and Ransomware Malware Intervention (EDR); (2) Services including SIEMaaS in Commercial or FEDRAMP, SOCaaS 24x7 or Off Hours, Targeted Fractional Use Cases, Security Platform Engineering, MDR in Commercial or FEDRAMP, and SIEM/SOAR Migrations; and (3) Technologies featuring partnerships with Elastic AI SIEM, PaloAlto Cortex XSIAM, Crowdstrike, IBM (QRadar, Guardium, Identity, WatsonX), SentinelOne, Tines, Google Threat Intelligence, Intezer, Cloudflare, and others. The platform combines human-led security operations with AI augmentation across the entire portfolio.

Differentiator

Problem solved

Functional benefit

Products and services

• Continuous Threat Monitoring with Rapid Response (24x7 SOC) 24x7 monitoring and response service that detects, investigates, and contains threats before they disrupt operations with continuous, high-fidelity data collection and precise, pre-approved response execution. Targeted at enterprise and government organizations needing outsourced SOC coverage.
• MDR (Managed Detection and Response) - Commercial or FEDRAMP Blended service where CarbonHelix manages and maintains the EDR platform, attaches a forensics overlay, and provides 24x7 SOC coverage with endpoint focus. Available in Commercial or FEDRAMP variants for organizations needing advanced endpoint detection and response.
• SIEM-as-a-Service (SIEMaaS) - Commercial or FEDRAMP Managed SIEM offering combining human-led approach with AI for attack pattern matching, alert triage, and natural language search, delivering, managing, and maintaining a SIEM platform for organization-wide threat visibility across on-premises, vendor-hosted, and cloud deployment models.
• SOC-as-a-Service (SOCaaS) - 24x7 or Off Hours Co-managed SOC extension providing continuous monitoring and incident response with shift-based coverage by experienced security analysts and engineers, available as full 24x7 or off-hours augmentation for organizations that need to extend existing internal SOC teams.
• Multi-Platform Security Overlay with Alert Correlation (XDR) Unified operational and engineering layer supporting organizations running multiple SIEM, EDR/XDR, and security tools across departments, enabling centralized visibility and consistent detection without requiring consolidation to a single platform.
• Ransomware Malware Intervention (EDR) Automated endpoint detection and response solution protecting servers and devices online and offline against known and unknown ransomware attacks with autonomous response capabilities and tiered endpoint-based pricing.
• Compliance and Log Management Service for collecting, retaining, viewing, and auditing security logs and data to meet compliance mandates including SOC2, NIST 800-171, ISO 27001, and CMMC, with automated log collection and specialized audit support.
• Continuous Vulnerability Assessment Continuous 24x7 monitoring and assessment of endpoints and assets to identify and remediate vulnerabilities with custom reporting and tiered endpoint-based pricing.
• Targeted Fractional Use Cases Focused monthly subscription services solving specific security use cases including Microsoft O365 monitoring, AWS EC2 security, M&A protection, S3 storage protection, SOARaaS, threat hunting, and vulnerability management for organizations needing targeted capabilities.
• Security Platform Engineering Engineering support for cybersecurity platforms including managing ingestion pipelines, normalizing data, tuning detections, maintaining integrations, and adapting to infrastructure changes across NG AI SIEMs.
• SIEM / SOAR Migrations Migration services supporting organizations transitioning SIEM and SOAR platforms across deployment models including hardware upgrades, on-premises to cloud transitions, and moves between hyperscalers with non-disruptive cutovers preserving data integrity.

Quantifiable outcome

• Expose detection misses including bypass techniques that red team exercises consistently reveal
• +3 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability8 records

Feature9 records

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• ElasticcoreTechnology or IntegrationElastic AI SIEM provides NG AI SIEM with unified agent for EDR and telemetry, agentic workflows and mature data lake with tiered storage. CarbonHelix offers guided investigations and response capabilities using Elastic.
• Palo Alto NetworkscoreTechnology or IntegrationPaloAlto Cortex XSIAM provides unified telemetry across endpoint, network and cloud with tiered data lake and automation, with detection and response powered by AI. CarbonHelix extends Cortex footprint for customers.
• CrowdStrikecoreTechnology or IntegrationCrowdStrike SIEM offers cloud-native telemetry across endpoint, identity and cloud with integrated data pipeline. Flexible control over AI, detection, investigation and response. CarbonHelix extends Falcon footprint.
• IBMcoreTechnology or IntegrationCarbonHelix integrates with multiple IBM products including IBM QRadar SIEM (industry leader with AI-assisted search), IBM WatsonX (AI OPS, Automation, Governance), IBM Identity (IAM, PAM, Zero Trust), and IBM Data Security/Guardium (DSP, DSPM, Compliance).
• SentinelOnecoreTechnology or IntegrationSentinelOne Singularity SIEM provides real-time, endpoint-centric visibility with AI-driven detection, automated correlation, and autonomous response. CarbonHelix offers free 30-day trials and extends Singularity footprint.
• TinessupportingTechnology or IntegrationTines Automation provides SOAR capabilities that automate security workflows across tools, eliminating repetitive tasks and speeding up incident response. Flexible, no-code orchestration with case management.
• Google Threat IntelligencesupportingTechnology or IntegrationGoogle Threat Intelligence delivers global-scale threat telemetry providing external context on active threat actors, campaigns, and techniques. Augments existing security tools with prioritized intelligence.
• IntezersupportingTechnology or IntegrationIntezer provides code-level malware analysis that maps suspicious artifacts to known malware families and attack techniques. Reduces false positives and accelerates attribution by identifying genetic code similarities.
• CloudflaresupportingTechnology or IntegrationCloudflare Access (ZTNA) provides zero trust network access enforced at the application layer via identity and device-based controls. Replaces legacy VPNs by granting access only to explicitly authorized apps.
• ElastiosupportingTechnology or IntegrationElastio validates the integrity and recoverability of backup data by continuously scanning for ransomware encryption, corruption, or tampering. Ensures recovery points are clean and usable.
• IngextsupportingTechnology or IntegrationIngext provides data pipeline services that collect, parse, and normalize telemetry for downstream security and analytics platforms. Ingestion enrichment, truncation and optimization for SIEM and data lake.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• eSentire: eSentire is a pure-play MDR provider with 24x7 SOC coverage and multi-tenant XDR capabilities. It competes head-to-head with CarbonHelix's MDR and SOCaaS for mid-market and enterprise customers.
• Secureworks: Secureworks provides MDR, managed SIEM, and SOC-as-a-Service offerings with multi-platform coverage. It is a direct peer in managed SOC services and competes with CarbonHelix for enterprise and mid-market SOC outsourcing deals.
• Arctic Wolf: Arctic Wolf is a leading pure-play MDR/SOC provider offering 24x7 managed detection and response across endpoints, network, and cloud. It directly competes with CarbonHelix's MDR, SOCaaS, and SIEMaaS offerings for mid-market and enterprise customers.
• Expel: Expel delivers transparent, co-managed MDR services with strong focus on customer visibility and a collaborative operating model, closely mirroring CarbonHelix's collaborative services approach and SOC delivery.
• ReliaQuest: ReliaQuest provides a multi-vendor XDR/MDR platform (GreyMatter) overlaying SIEM, EDR, and cloud environments with 24x7 SOC services. Highly comparable to CarbonHelix's Multi-Platform Security Overlay and SOCaaS model.

Regional players

• FEDRAMP-authorized MSSPs (e.g., A-LIGN, Coalfire): FEDRAMP-authorized managed security service providers focused on US federal compliance compete for the same government SOC workloads CarbonHelix targets. While their primary focus may be advisory/assessment, several offer adjacent managed SOC capabilities in the same federal buyer segment.

Broad incumbents

• IBM Security Managed Services: IBM delivers QRadar-based managed SOC and security services globally. CarbonHelix integrates deeply with QRadar, WatsonX, Guardium, and IBM Identity, placing IBM as both a technology partner and a broad incumbent competitor.
• SentinelOne Vigilance: SentinelOne offers Vigilance MDR on top of its Singularity platform. Like CrowdStrike, SentinelOne is both a CarbonHelix technology partner and a broad incumbent competing for the same MDR budgets.
• CrowdStrike Falcon Complete (MDR): CrowdStrike bundles Falcon Complete MDR on top of its own Falcon platform. CarbonHelix wraps around CrowdStrike SIEM/EDR as a managed service, so CrowdStrike is both a key partner and a competing broad incumbent in the MDR space.
• Palo Alto Networks Unit 42: Unit 42 delivers managed detection, response, and threat hunting on top of Cortex XSIAM. CarbonHelix integrates Palo Alto Cortex as a core partner, so Unit 42 represents both partner and broad incumbent competition.

Market position

Strengths2 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CarbonHelix