Tines
Tines is a no-code workflow automation platform that enables security, IT, and enterprise operations teams to build, run, and monitor automated processes via a visual builder, AI copilots, and autonomous agents, serving mid-market to Fortune 500 organizations.
- Company typePrivate
- Founded2018
- HeadquartersDublin, Ireland
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Tines does
Tines is a no-code workflow automation platform that enables security, IT operations, and other enterprise teams to build and deploy automated processes without writing code. Founded in 2018 in Dublin, Ireland, the company is co-headquartered in Dublin and Boston and serves organizations ranging from mid-market firms to large enterprises across technology, financial services, healthcare, consumer/industrial, and federal government sectors. Named customers include Notion, GitLab, Snowflake, Coinbase, Databricks, Dropbox, Elastic, Reddit, Canva, Mars, Intercom, McKesson, Zendesk, and Plaid, and the platform executes over 1 billion automated tasks per week across this base.
The platform's core technology is a visual workflow builder ("Storyboard") that composes actions across thousands of integrated systems via APIs and webhooks, with supporting modules for case and incident management ("Cases"), monitoring, formulas, and portal building ("Apps"). Tines has progressively layered AI capabilities onto this base, including a generative AI assistant ("Story copilot") that converts natural language into workflows, an AI operations layer ("Workbench"), and autonomous "Agents" launched in 2025 that execute multi-step tasks with minimal human supervision. A free Starter Edition plus Team/Professional and enterprise tiers, plus a Carahsoft reseller relationship for US public sector, form the commercial surface.
Tines operates a tiered SaaS pricing model — Starter (free), Team/Professional, and Enterprise — sold primarily via direct sales to security and IT buyers, with public-sector and MSSP channels layered through partners. Reported ARR rose from $13.4M in 2024 to $85M in 2025, and total funding reached approximately $272-275M across multiple rounds culminating in a $125M Series C in February 2025 led by Goldman Sachs at a $1.125B unicorn valuation, with prior participation from Accel, Felicis, Addition, Lux Capital, and Activant, and a strategic investment from the CrowdStrike Falcon Fund.
Tines firmographics
Firmographics- Name
- Tines
- Legal name
- Tines Security Service Ltd.
- Website
- https://tines.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Tines is a no-code workflow automation platform that enables security, IT, and enterprise operations teams to build, run, and monitor automated processes via a visual builder, AI copilots, and autonomous agents, serving mid-market to Fortune 500 organizations.
- Ownership category
- akta.pro rank
Tines industry classification
Industry- Product category
- Workflow Automation Platform
- NAICS
- Communications Equipment Manufacturing (3342)
- SIC
- Measuring & Controlling Devices, Nec (3829)
- akta.pro primary industry
- Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG)
- akta.pro secondary industry
- Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI)
Keywords
Where Tines is headquartered
LocationHeadquarters
- HQ city
- Dublin
- HQ country
- Ireland
- HQ region
- Europe
Offices2 records
Markets served
Tines business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription SaaS (Community, Starter, Enterprise tiers): Recurring SaaS revenue with a free Community Edition, a new Starter Edition for small businesses and teams, and quote-based Enterprise plans; AI features and Story copilot are rolled out across all customer tiers, expanding ARPU and adoption.
- Professional services: Paid services to accelerate time-to-value and increase customer lifetime value, including implementation and advisory engagements.
- Public sector channel sales (Carahsoft): Distribution-led revenue to US federal, state, and local government agencies via Carahsoft, expanding addressable market into regulated public-sector buyers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Community Edition — free |
| Subscription | Annual | Starter Edition — small businesses and teams |
| Subscription | Multi-year contract | Enterprise — quote-based |
Go-to-market motion5 records
Distribution channels4 records
Marketing channels12 records
Tines product offering
Product offeringCore offering
Tines is an intelligent no-code/low-code workflow automation platform that securely orchestrates human-led, deterministic, and agentic workflows across security, IT, and cross-functional teams. The platform combines a visual Storyboard builder, an AI copilot (Workbench), case management, autonomous agents, and a vendor-agnostic integration layer connecting to 1,000+ APIs, processing over one billion tasks weekly.
Product overview
Tines operates as a single unified platform with multiple product modules rather than a portfolio of standalone products. The Tines Platform (an intelligent workflow automation platform) is the foundation, on which several core modules sit: Storyboard (the flexible workflow builder), Workbench (the universal AI copilot for conversational workflow execution), Cases (case and incident management with SLA tracking), Agents (autonomous AI workflow agents, new in 2026), Apps (apps and portals), Monitoring (visibility and analytics), AI in Tines (centralized AI capabilities hub), and Formulas (data transformation). These modules are supplemented by vertical solutions (Security, IT Operations, Federal, Enterprise, MSSPs, Financial Services) and services (Professional Services, Tines Store). The platform supports three workflow modes - human-led, deterministic, and agentic - and is offered in tiers including Community, Starter, and Enterprise. It is positioned as an orchestration layer between security tools, compliance systems, ITSM platforms, and business applications, processing over one billion tasks weekly.
Differentiator
Problem solved
Functional benefit
Products and services
- Tines Platform The flagship intelligent workflow automation platform that securely scales AI and automation by integrating agents, teams, and tools with built-in governance, guardrails, and monitoring. Supports human-led, deterministic, and agentic workflow modes and is sold in Community (free), Starter, and Enterprise tiers.
- Storyboard Flexible, intuitive visual no-code workflow builder for designing end-to-end automations with webhooks, actions, and integration with any API-enabled tool.
- Workbench Universal Tines-powered AI copilot that lets users interact conversationally with workflows and have AI execute actions like password resets, driven by large language models.
- Cases Intuitive case and incident management module with TTD/TTR SLA tracking, alert prioritization, and unified context from detection and enrichment sources such as CrowdStrike.
- Agents Enables autonomous AI workflow activity and user interaction, allowing users to choose the right level of AI for any workflow from deterministic logic to full agentic autonomy, with data kept within Tines' secure infrastructure.
- Story copilot Conversational AI partner embedded in the Tines platform that generates, explains, debugs, and refines automation workflows from simple natural language prompts, with continuous testing and refinement capabilities.
- Apps Lets users build secure apps and portals for information gathering and sharing, with version control, usage analytics, and public 'anyone with the link' chat access.
- Monitoring Provides visibility into workflow performance, trends, and impact, with records, dashboards, folders for record types, and storyboard-level query and aggregation.
- Tines for Security Vertical solution providing SOAR-style alert enrichment, vulnerability management, threat intel orchestration, incident response, and case management with born-in-security governance and guardrails.
- Tines for IT Operations Vertical solution targeting IT operations teams for automating repetitive IT tasks, employee onboarding, password resets, ITSM augmentation, and ServiceNow/Jira orchestration.
- Tines for Federal Vertical solution for US federal, state, and local agencies supporting zero trust, security orchestration, and IT automation, distributed via Carahsoft.
- Tines for Enterprise Quote-based enterprise offering of the Tines platform targeting mature enterprise buyers and large organizations with complex, multi-vendor stacks requiring vendor-agnostic orchestration.
- Tines for MSSPs Specialized offering for Managed Security Service Providers to deliver multi-tenant SOAR, scalable automation-as-a-service, and white-label automation services across many client environments.
- Tines for Financial Services Vertical solution for banks, fintech, and financial institutions with compliance automation (Drata integration), audit evidence collection, and regulated workflow orchestration.
- Professional Services Paid implementation, advisory, and acceleration services to help customers increase time-to-value and lifetime value with the Tines platform.
Quantifiable outcome
- 750 days of work time saved (GitLab)
- +8 more outcomes
Companies that use Tines
Customer profileNamed customers39 records
Segments9 records
Ideal customer profiles6 records
Tines technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration181 records
AI capability10 records
Feature10 records
Tines partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered major and flagship.
- ArmismajorIntegrated with Tines as part of the '5 Minute Flow' compliance evidence workflow; the workflow fetches unhandled Armis alerts from the prior 14 days and maps them to relevant Drata controls, replacing manual downloading and uploading of security alerts.
- 1PasswordflagshipTines is an integration partner for 1Password's Users API for Partners (OAuth 2.0-based), enabling security teams to automatically suspend or restore user access within 1Password Enterprise Password Manager during active security incidents.
- ANY.RUNmajorIntegration brings sandbox detonation, IOC extraction, and real-time threat intelligence directly into Tines workflows, reducing manual checks and improving decision accuracy for SOC teams.
- DrataflagshipStrategic partnership to automate security and compliance workflows, enabling real-time evidence collection and synchronized controls across an organization's technology stack. Co-developed an automated compliance evidence workflow (5 Minute Flow) integrating Armis alerts with Drata controls.
- SpecterOpsmajorPartnership to automate attack path management through native BloodHound integration. Enables automated attack path identification and mitigation to enhance cybersecurity defenses.
- CarahsoftflagshipCarahsoft distributes Tines' intelligent workflow platform to the US public sector. The platform enhances security, efficiency, and compliance through automation, AI, and integrations, supporting government agencies' security and operational needs.
- ElasticflagshipJoint solution combining Elastic's real-time threat detection with Tines workflow automation for Security Operations Centers. Reports up to 99% reduction in incident response time and 2,100 analyst hours reclaimed per quarter. Expanded partnership announced March 2025 to simplify security and observability workflow automation. Co-marketed Zero Trust integration.
- AWS Security HubflagshipTines integrates with AWS Security Hub to accelerate security response through alert handling, context enrichment, and incident remediation for security teams handling large volumes of AWS security data.
Scale indicators13 records
Recent moves8 records
Expansion highlights7 records
Tines competitors and assessment
Company assessmentDirect peers
- Torq: Torq is a no-code security automation platform (Torq Hyperautomation) targeting SOC teams with autonomous workflows and AI agents. Closest direct competitor to Tines, with similar product positioning around vendor-agnostic orchestration and SOAR replacement.
- Swimlane: Swimlane offers a low-code security automation platform (Swimlane Turbine) for SOC operations, incident response, and case management. Directly comparable to Tines in SOAR replacement use cases and enterprise security buyers.
- Palo Alto Networks Cortex XSOAR: Cortex XSOAR (formerly Demisto) is the leading legacy SOAR platform from Palo Alto Networks, offering security orchestration, automation, case management, and threat intel management for enterprise SOCs. The incumbent Tines most directly displaces in SOAR replacement deals.
- Splunk SOAR (formerly Phantom): Splunk SOAR is an enterprise security orchestration, automation, and response platform acquired from Phantom. Part of Cisco/Splunk's broader security platform, competing head-on with Tines in SOC automation and incident response.
- D3 Security: D3 Security provides a SOAR platform (D3 Smart SOAR) with case management, incident response, and integrations for MSSPs and enterprises. Comparable to Tines in security orchestration use cases, with strong MSSP positioning.
Broad incumbents
- ServiceNow Security Operations: ServiceNow's Security Incident Response and ITSM modules offer workflow automation for enterprise security and IT teams. As a broad incumbent with deeply embedded enterprise relationships, it competes with Tines in IT ops and security workflow orchestration, though typically as part of a larger platform sale.
- Workato: Workato is an enterprise integration and automation platform (iPaaS) targeting business and IT teams with a recipe-based workflow builder. Overlaps with Tines in cross-functional automation and connector breadth, though less security-specialized.
- Zapier: Zapier is the largest SMB-focused workflow automation platform with 6,000+ app integrations. While Tines is more enterprise/security-focused, Zapier's brand and freemium model set the standard for product-led workflow adoption that Tines emulates with its Community Edition.
Emerging players
- n8n: n8n is a source-available workflow automation platform with a strong developer community, 400+ integrations, and growing AI agent capabilities. Competes with Tines at the technical builder layer, particularly for engineering-led teams building custom automations.
- BlinkOps: BlinkOps is an emerging security automation platform focused on no-code workflow creation and AI-powered security workflows for mid-market and enterprise customers. Featured alongside Tines as a 1Password partner, indicating direct overlap in the security automation ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Tines social profiles
Digital presenceTines financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tines leadership team
Management profileNumber of profiles
Profiles4 records
Tines funding detail
Funding detailFunding overview
Funding rounds6 records
Investors11 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tines M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tines
What does Tines do?
Tines is an intelligent no-code/low-code workflow automation platform that securely orchestrates human-led, deterministic, and agentic workflows across security, IT, and cross-functional teams. The platform combines a visual Storyboard builder, an AI copilot (Workbench), case management, autonomous agents, and a vendor-agnostic integration layer connecting to 1,000+ APIs, processing over one billion tasks weekly.
Is Tines a public or private company?
Tines is a private company. It is classified as venture growth investor backed and is currently operating.
When was Tines founded?
Tines was founded in 2018. It employs 251 to 500 people.
Where is Tines based?
Tines is headquartered in Dublin, Ireland, in the Europe region.
How does Tines make money?
Three revenue lines are on record. Subscription SaaS (Community, Starter, Enterprise tiers) is the primary driver. The others are professional services and public sector channel sales (Carahsoft).
Who are Tines's main competitors?
Direct peers on record are Torq, Swimlane, Palo Alto Networks Cortex XSOAR, Splunk SOAR (formerly Phantom) and D3 Security. Broad incumbents are ServiceNow Security Operations, Workato and Zapier. Emerging players are n8n and BlinkOps.
Does Tines have an API?
Yes. Tines offers a public REST API documented at /docs/api/welcome/. The platform supports webhook triggers and HTTP request actions, allowing developers to integrate any tool that offers an API. The homepage references vendor-agnostic secure integration across the stack including LLMs, MCPs (Model Context Protocol), and internal tools. The platform also exposes a Story syncing API for admin workflows. Developer documentation is at www.tines.com/docs/api/welcome.
What industry is Tines in?
Tines's product category is Workflow Automation Platform. Its primary akta.pro industry code is BPAEAHAG, Generative AI & LLM Solutions Services (RAG, Agents, Copilots), with a secondary code of BPAEAIAI, Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents). Its NAICS code is 3342 and its SIC code is 3829.