Send Word Now
Send Word Now is a private US-based mass notification and incident management platform, founded in 2001 and now part of the Crisis24 risk management portfolio, serving government agencies and large enterprises with multi-channel emergency alerting and critical event management across six continents.
- Company typePrivate
- Founded2001
- HeadquartersNew York, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Send Word Now does
Send Word Now is a private US-based company founded in 2001 and headquartered in New York that provides on-demand emergency notification and incident management services. The company operates a SaaS-based mass notification platform that delivers targeted alerts across multiple communication channels during emergencies, operational disruptions, and critical events. Per its own materials, the platform combines alerting, tracking, and reporting into a unified Critical Event Management capability and is positioned as part of the broader Crisis24 risk management portfolio, with integration into intelligence, travel risk management, global security assistance, and medical evacuation services. Send Word Now is described as trusted by government agencies and enterprises worldwide and operates across six continents.
The company has raised approximately $33,000,000 across three disclosed funding rounds between 2006 and 2008: a $10,500,000 Series 2 led by Ascend Venture Group in August 2006, an $8,500,000 Series 3 led by Southpaw Asset Management in October 2007, and a $14,000,000 Series 3 led by Palisade Capital Management in September 2008. In August 2015, Send Word Now acquired One Call Now, extending its reach into consumer and small business mass notification. The company is led by CEO Tony Schmitz and CFO Christine Dye, with a headcount of 51-100 employees.
Send Word Now sells primarily to federal, state, and local government agencies and large enterprises through a consultative enterprise sales motion with custom annual subscriptions; pricing is not publicly disclosed. Supporting personas include IT teams (for outage and cybersecurity alerting) and operations and workforce managers (for shift, logistics, and remote team coordination). Marketing is content-driven, anchored on case studies, thought leadership such as the Global Risk Forecast, and expert profiles. Per firmographic data the company is categorized as for-profit and private, with GardaWorld identified as the ultimate parent via the Crisis24 holding structure.
Send Word Now firmographics
Firmographics- Name
- Send Word Now
- Legal name
- Crisis24
- Website
- https://sendwordnow.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Send Word Now is a private US-based mass notification and incident management platform, founded in 2001 and now part of the Crisis24 risk management portfolio, serving government agencies and large enterprises with multi-channel emergency alerting and critical event management across six continents.
- Ownership category
- akta.pro rank
Send Word Now industry classification
Industry- Product category
- Mass Notification Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Telegraph & Other Message Communications (4822), Communications Services, Nec (4899)
- akta.pro primary industry
- Crisis Management & Communications Support (Mass Notification) (BPABANAF)
- akta.pro secondary industries
- Public Address, Mass Notification & Emergency Communications Integration (BPAKAGAG), Incident Management, On-Call & Alerting Workflow (HDABAJAI), Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF)
Keywords
Where Send Word Now is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Markets served
Send Word Now business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Mass Notification Platform Subscription: SaaS-based mass notification platform delivered as part of Crisis24's broader risk management portfolio. The platform operates on a subscription model typical of enterprise software, though specific pricing tiers are not publicly disclosed.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise and Government Plans |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Send Word Now product offering
Product offeringCore offering
Send Word Now provides a cloud-based mass notification and incident management platform that enables organizations to rapidly send emergency alerts and coordinate response across voice, SMS, email, push, desktop, and social channels. The platform supports two-way communication, automated escalation, geo-targeted alerting, and integrations with enterprise and government systems. It is sold primarily to government agencies and large enterprises that require reliable, time-critical communications for crisis response, business continuity, and workforce safety.
Product overview
OnSolve is a mass notification platform now part of the Crisis24 portfolio. It operates as a unified platform-plus-modules architecture, with OnSolve as the core mass notification product, supported by integrated modules including Critical Event Management (for incident coordination with alerting, tracking, and reporting), Travel Risk Management (for real-time alerts and location tracking), Risk Intelligence & Analysis (expert-driven threat monitoring), Global Security Assistance (24/7 incident response), and Medical Evacuation & Assistance. The broader Crisis24 ecosystem also includes platforms such as Crisis24 Horizon (intelligence and analysis), TopoONE (situational awareness), AiiA (AI-powered intelligence), and Nonagon (crisis management). OnSolve is positioned as a trusted solution for government agencies and enterprises requiring rapid, reliable emergency communication.
Differentiator
Problem solved
Functional benefit
Brands
- OnSolve: Mass notification platform trusted by government agencies and enterprises worldwide, enabling rapid, reliable communication during emergencies, operational disruptions, and critical events.
Products and services
- Send Word Now Mass Notification Platform
Quantifiable outcome
- Reduced response time through automated workflows
- +1 more outcomes
Companies that use Send Word Now
Customer profileSegments4 records
Ideal customer profiles2 records
Send Word Now technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Send Word Now partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights5 records
Send Word Now competitors and assessment
Company assessmentDirect peers
- Everbridge: Direct peer in mass notification and critical event management, serving enterprises and governments with comparable multi-channel alerting, IT alerting, and CEM capabilities. The closest direct competitor in the same product category.
- Singlewire Software: Direct peer in mass notification and emergency communication software for organizations including education, healthcare, and enterprise, offering overlapping multi-channel alerting and incident management capabilities.
- AlertMedia: Direct peer providing mass notification and emergency communication SaaS to enterprise and government clients, with comparable multi-channel alerting, threat intelligence, and critical event management positioning.
- Regroup Mass Notification: Direct peer in mass notification for enterprise, education, and government, offering multi-channel alerts and incident management with similar target customer base and feature set.
- Omnilert: Direct peer offering mass notification, emergency alerting, and incident management software for education, government, and enterprise, with similar multi-channel delivery and critical event use cases.
Broad incumbents
- Motorola Solutions (Rave Mobile Safety): Broad incumbent offering mass notification (via Rave Mobile Safety acquisition) as part of a much larger public safety and enterprise communications portfolio serving government and large enterprise customers with overlapping use cases.
- Dataminr: AI-powered real-time risk and event detection platform serving enterprises and government with adjacent capabilities to Crisis24 Horizon/AiiA; comparable in the broader risk intelligence and alerting ecosystem.
Emerging players
- Blackboard (Anthology): Provides campus-focused mass notification and emergency communications as part of its education platform; partial overlap with Send Word Now's higher education and campus safety use cases.
- Desktop Alert: Mass notification provider focused on military, government, and healthcare with comparable desktop, mobile, and multi-channel alerting capabilities; smaller-scale direct peer.
- PagerDuty: Incident management and on-call alerting platform for IT operations, with overlap in IT outage and cybersecurity event alerting use cases cited as a key persona for Send Word Now.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Send Word Now social profiles
Digital presenceSend Word Now financial estimates
Financial estimateRevenue estimate
Valuation estimate
Send Word Now leadership team
Management profileNumber of profiles
Profiles4 records
Send Word Now subsidiaries and ownership
Company hierarchySubsidiaries1 record
Send Word Now funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Send Word Now M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Send Word Now
What does Send Word Now do?
Send Word Now provides a cloud-based mass notification and incident management platform that enables organizations to rapidly send emergency alerts and coordinate response across voice, SMS, email, push, desktop, and social channels. The platform supports two-way communication, automated escalation, geo-targeted alerting, and integrations with enterprise and government systems. It is sold primarily to government agencies and large enterprises that require reliable, time-critical communications for crisis response, business continuity, and workforce safety.
Is Send Word Now a public or private company?
Send Word Now is a private company. It is classified as corporate owned and is currently operating.
When was Send Word Now founded?
Send Word Now was founded in 2001. It employs 51 to 100 people.
Where is Send Word Now based?
Send Word Now is headquartered in New York, United States, in the North America region.
How does Send Word Now make money?
One revenue line is on record: mass Notification Platform Subscription.
Who are Send Word Now's main competitors?
Direct peers on record are Everbridge, Singlewire Software, AlertMedia, Regroup Mass Notification and Omnilert. Broad incumbents are Motorola Solutions (Rave Mobile Safety) and Dataminr. Emerging players are Blackboard (Anthology), Desktop Alert and PagerDuty.
Does Send Word Now have an API?
No public API is recorded for Send Word Now.
What industry is Send Word Now in?
Send Word Now's product category is Mass Notification Software. Its primary akta.pro industry code is BPABANAF, Crisis Management & Communications Support (Mass Notification), with a secondary code of BPAKAGAG, Public Address, Mass Notification & Emergency Communications Integration. Its NAICS code is 518 and its SIC code is 7372.