FlatRate Moving

What FlatRate Moving does

FlatRate Moving is a U.S.-headquartered moving and relocation services company founded in 1991 in New York City by Sharone Ben Harosh. It pioneered the all-inclusive flat-rate pricing model in the moving industry, guaranteeing customers a single price covering labor, travel, fuel, packing materials, and basic services with no hidden fees. The company operates directly owned offices across nine U.S. markets — including NYC, Los Angeles, San Francisco, Miami, and Washington DC — plus a London office, with destination services delivered through a network of 160+ international agents across 90+ countries. Headcount is reported in the 1,001-5,000 range and the company has completed 500,000+ moves over its operating history.

The company's core technology stack centers on a proprietary pricing engine called the FlatRate Formula, which calculates quotes based on inventory volume (cubic feet), distance, and complexity factors; the company reports a 99.6% quote accuracy rate against this methodology. The My FlatRate mobile application (iOS and Android) provides customers with move management, digital photo inventory, real-time truck tracking, and direct messaging with relocation specialists. Every item handled is photographed and barcoded through a digital inventory system for accountability through the move lifecycle. Operational metrics disclosed include 99.5% on-time pickup/delivery and a 97.2% client satisfaction rating.

Commercially, FlatRate generates revenue primarily through one-time residential, commercial, and international moving transactions, supplemented by recurring monthly storage fees for climate-controlled facilities in each major U.S. market. Additional revenue streams include premium ELITE white-glove moving services, military and government relocations (with certifications from GSA, the U.S. Department of Defense Surface Deployment and Distribution Command, and the United Nations), and ancillary consumer products such as moving boxes via the wholly-owned frboxstore.com subsidiary. The go-to-market model combines inside sales for inbound online and phone quote requests, field sales teams for in-home enterprise and government appointments, and self-service digital quoting through flatrate.com and the mobile app.

Name

FlatRate Moving

Legal name

Flat Rate Movers, Ltd.

Website

https://flatrate.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

FlatRate Moving is a U.S. moving and relocation services company, founded in 1991 and headquartered in New York City, that pioneered all-inclusive flat-rate pricing and serves residential, commercial, government, military, and luxury customers across nine U.S. cities and 90+ countries via direct offices and a 160+ agent international network.

Ownership category

akta.pro rank

Product category

Moving and Relocation Services

NAICS

Used Household and Office Goods Moving (48421), Used Household and Office Goods Moving (484210), General Warehousing and Storage (49311)

SIC

Trucking (No Local) (4213), Public Warehousing & Storage (4220)

akta.pro primary industry

Retail Store & Commercial Space Moving (Stores, Salons, Restaurants) (HSAKAKAH)

akta.pro secondary industries

Small Local Moves (Studio/1BR, Mini-Moves) (HSAKAAAF), Interstate Small Moves & Partial Loads (Consolidated/Shared Truckload) (HSAKABAE)

Keywords

• Residential moving services
• Commercial relocation services
• International moving
• Flat-rate moving
• Storage and warehousing

Headquarters

HQ city

Hayward

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Residential Moving Services: One-time transaction-based revenue from local, long-distance, and international residential moves. Pricing is inventory-based using the FlatRate Formula with guaranteed all-inclusive rates covering labor, travel, packing materials, and basic services.
2. Commercial and Corporate Moving: Revenue from office and business relocations, including overnight moves, event management, and warehousing services. Typically higher-value transactions with project management components.
3. Storage Services: Short-term and long-term storage solutions in climate-controlled facilities. Customers pay monthly rates for private rooms with 24/7 security, with additional delivery charges for item retrieval.
4. Elite White Glove Services: Premium luxury moving services for high-net-worth individuals, government officials, and corporate executives. Includes dedicated concierge, custom crating, and fully managed moves with discretionary handling.
5. International Moving Services: Door-to-door international relocation services with sea and air freight options. Revenue includes customs handling, shipping containers (FCL/LCL), and delivery to final destination.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

FlatRate Moving is a full-service moving and relocation company that pioneered all-inclusive flat-rate pricing in 1991. It provides local, long-distance, international, commercial, and luxury (ELITE White Glove) moving services, along with storage, packing, and specialty services across major U.S. metros and through a 160+ international agent network. Pricing is calculated via the proprietary FlatRate Formula based on inventory volume, distance, and complexity, with quotes guaranteed and no hidden fees.

Product overview

FlatRate Moving is a moving and relocation services company that operates a multi-location platform offering local, long-distance, international, and luxury moving services. The core offering is the all-inclusive flat-rate pricing model (The FlatRate Formula) that guarantees one price including all labor, travel, packing, and no hidden fees. The product portfolio includes: core moving services (Local Moving, Long Distance Moving, International Moving, Commercial/Office Moving, Residential Moving, Household Goods Moving); specialty services (ELITE White Glove Moving, Military Relocation, Corporate Relocation, Piano Movers, Art & Antiques, Student Moving); supporting services (Storage with Art Storage and Elite Storage variants, Packing Services, Box Delivery, Small Delivery, Carpentry, TV & Audio Installation); shipping options (Consolidated Moving, Cross Country Moving, Interstate Moving Express); and technology products (My FlatRate App, The Box Store e-commerce). The company serves major US cities (NYC/Manhattan, Los Angeles, San Francisco, Miami, Washington DC) plus New Jersey, Orlando, and London, with 160+ international agents worldwide.

Differentiator

Problem solved

Functional benefit

Brands

• ELITE White Glove Moving: Premium luxury moving service with dedicated personal concierge, custom crating, and discreet handling for high-value items including art, antiques, and irreplaceable objects.

Products and services

• Local Moving

Quantifiable outcome

• 99.6% quote accuracy rate from estimate to final price
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• U.S. Air Force (Hanscom Air Force Base)coreStrategic or Co-development Partner · 21 November 2025FlatRate Moving was awarded a five-year contract by the U.S. Air Force to provide personnel relocation services at Hanscom Air Force Base. The contract covers moving approximately 3,000 personnel within and between base facilities, including packing, transportation, and reassembly. Valued between $3 million and $5 million, this represents a significant government contract win.
• U.S. Department of Defense (Surface Deployment and Distribution Command)coreStrategic or Co-development PartnerFlatRate is certified by the U.S. Department of Defense as an approved mover for military relocations through the Surface Deployment and Distribution Command. This certification enables the company to handle military personnel moves across the US and internationally.
• United NationscoreStrategic or Co-development PartnerFlatRate Moving has been approved as a certified moving company by the United Nations, enabling the company to assist with global personnel relocations for UN staff and affiliated organizations worldwide.
• U.S. General Services Administration (GSA)coreStrategic or Co-development PartnerFlatRate is approved as a GSA vendor, allowing the company to provide moving services for federal government agencies through the General Services Administration's programs.
• 160+ International Moving AgentscoreChannel Partner/ Reseller/ DistributorFlatRate operates with a network of 160+ international moving agents stationed worldwide to support global relocations. This network provides destination services, customs handling assistance, and coordinated international moves across 90+ countries.

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Two Men and a Truck: Large multi-territory residential and commercial moving franchise with a comparable full-service, fixed-price offering across many of the same U.S. metros as FlatRate. Both compete for apartment, household, and small-office relocations with bundled labor and transport.
• Gentle Giant Moving Company: Premium regional full-service mover operating across the East Coast and select West Coast metros with similar local and long-distance household and commercial moves. Comparable service intensity, urban focus, and reputation-driven brand positioning.

Broad incumbents

• United Van Lines: One of the largest U.S. interstate household goods van lines, offering local, long-distance, and international moves through an agent network. Competes with FlatRate on long-distance and government/military relocation contracts, but at much larger scale and broader scope.
• Allied Van Lines: Major national van line with agent-based household, commercial, and international moving services. Overlaps directly with FlatRate's long-distance and corporate relocation offerings and competes for the same government-move pipelines.
• North American Van Lines: Large interstate household goods and commercial carrier serving corporate, military, and government customers. Comparable long-distance and corporate relocation capabilities, but with a broader agent model rather than FlatRate's branded direct operations.
• Mayflower Transit: National household goods van line offering interstate and international moves via a network of agents. Comparable long-distance and corporate move product, with overlapping government and military contract opportunities.
• Atlas Van Lines: Interstate household goods and corporate relocation carrier with agent network in major U.S. metros. Competes with FlatRate on long-distance household, government, and corporate relocation segments.
• Wheaton World Wide Moving: Interstate household goods carrier with corporate, military, and government relocation offerings through agent partners. Direct overlap with FlatRate's long-distance and government-contracted move segments.
• Bekins Van Lines: National interstate household goods and commercial mover with comparable local-agent model. Overlaps with FlatRate's residential, commercial, and government move product lines across U.S. metros.

Emerging players

• PODS: Portable moving and storage container company serving local and long-distance relocations. Competes for the same residential customer wallet share but with a self-service container model rather than FlatRate's full-service crew-based moves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FlatRate_Moving
• YouTubeyoutube.com/channel/UCjjGfxrHM8fwG58zHGACm1Q
• Facebookfacebook.com/FlatRateMoving
• Instagraminstagram.com/flatrate_moving
• TikToktiktok.com/@flatrate_moving

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FlatRate Moving