SupplierSoft
- Company typePrivate
- Founded2009
- HeadquartersSunnyvale, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What SupplierSoft does
SupplierSoft Inc. is a privately held SaaS company founded in 2008/2009 and headquartered in San Jose, California, that builds supplier relationship management (SRM) software for manufacturers subject to regulatory compliance and quality management requirements. Its core offering is an on-demand supplier portal built natively on the Salesforce.com Force.com multi-tenant cloud platform, delivering a Web 2.0 user interface that allows suppliers to respond to surveys and compliance requests without logging in or undergoing training. The platform is organized into 11 integrated modules covering Responsible Minerals Management (Dodd-Frank Section 1502, EU Battery Regulation 2023/1542), Environmental Compliance (RoHS, REACH, China RoHS, IPC 1752), Supplier Surveys, Performance/Scorecards, Risk (with Dun & Bradstreet integration), Qualification/Information, Component Qualification (PPAP), CAPA/SCAR (with 21 CFR Part 11 compliance for life sciences), Supplier Audits, Contract Management, and Procure-To-Pay. Pre-built integrations connect to SAP and Oracle ERP systems, Agile and MatrixOne PLM systems, Microsoft Outlook, and IBM Notes.
SupplierSoft primarily targets Fortune 100 and Fortune 500 manufacturers across electronics, semiconductors, aviation, agriculture, and power infrastructure. Named customers include Dell, NVIDIA, Qorvo, Skyworks Solutions, Cadence, Plantronics, AGCO, Triumph Group, Maxwell Technologies, and Novatel Wireless. The company employs 11-50 people and operates with a hybrid go-to-market: a sales-led enterprise motion targeting Fortune 500 buyers with quote-based pricing and demo scheduling, paired with a product-led growth motion offering a 30-day free trial and monthly subscription pricing by user count for self-service mid-market adoption. Revenue is generated through monthly subscription fees on a per-user basis plus an optional turnkey professional services line in which SupplierSoft conducts supplier outreach, completes CMRT/MRT filings, and prepares Form SD/Conflict Mineral Reports on behalf of customers.
Pricing is not publicly disclosed; contracts are quoted and based on number of users with no long-term commitment required. The Force.com platform underpinning the product provides enterprise-grade security certifications (SAS 70 Type II, Systrust, SOC 2 Type II), multi-language support, and multi-tenant scalability, with the company citing platform-wide scale of up to 300,000 customers, 3 million users, and 10 billion transactions per quarter. The company's competitive positioning emphasizes regulatory compliance (Dodd-Frank, RoHS, REACH, 21 CFR Part 11, ISO 13485, ISO 9001), domain specialization in conflict minerals, and ease of supplier adoption as its principal differentiators.
SupplierSoft firmographics
Firmographics- Name
- SupplierSoft
- Legal name
- SupplierSoft Inc.
- Website
- https://suppliersoft.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
SupplierSoft industry classification
Industry- Product category
- Supplier Relationship Management Software
- NAICS
- Service Establishment Equipment and Supplies Merchant Wholesalers (42385)
- SIC
- Wholesale-Professional & Commercial Equipment & Supplies (5040)
- akta.pro primary industry
- Vendor & Contract Management (Software/Cloud) (BPAEAOAD)
Keywords
Where SupplierSoft is headquartered
LocationHeadquarters
- HQ city
- Sunnyvale
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SupplierSoft business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription (SaaS): Monthly subscription fees based on number of users. No long-term commitments required. Self-serve 30-day free trial before conversion. Cloud-based on-demand delivery.
- Professional Services (Turnkey Offering): End-to-end turnkey solution where SupplierSoft reaches out to suppliers on behalf of customer, helps suppliers fill out MRTs properly, follows up with non-responsive suppliers, and provides services to help file Form SD/Conflict Mineral Report.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monthly subscription based on user count |
| Freemium | Pay-as-you-go | 30-day free trial |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
SupplierSoft product offering
Product offeringCore offering
SupplierSoft sells a cloud-based On-Demand Supplier Relationship Management platform built on the Salesforce.com Force.com multi-tenant SaaS infrastructure. The platform provides 360-degree visibility across functional departments via a Web 2.0 On-Demand Supplier Portal, automates any supplier-facing business process, and ships as a core SRM product plus 11 integrated solution modules covering Conflict Minerals (CMRT/EMRT/AMRT), Environmental Compliance (RoHS/REACH/China RoHS/IPC 1752), Supplier Surveys, Scorecards, Risk, Qualification and Information (SQM/SIM), Component Qualification/PPAP, CAPA/SCAR (21 CFR Part 11 compliant), Supplier Audits, Contract Management, and Procure-To-Pay. Pricing is a monthly subscription per user with optional turnkey professional services where SupplierSoft contacts suppliers, completes MRTs, and helps file Form SD/Conflict Mineral Reports on the customer's behalf.
Product overview
SupplierSoft offers an On-Demand Supplier Relationship Management platform built on Salesforce Force.com, providing a comprehensive suite of supplier management solutions. The portfolio consists of the core On-Demand SRM platform that serves as the central supplier portal, plus 11 integrated solution modules: Responsible Minerals Management (for Dodd-Frank Section 1502 compliance), Environmental Compliance (RoHS/REACH/China RoHS), Supplier Surveys, Supplier Performance/Scorecard Management, Supplier Risk Management, Supplier Qualification and Information Management (SQM/SIM), Component Qualification/PPAP, Corrective and Preventive Action (CAPA/SCAR), Supplier Audits, Contract Management, and Procure-To-Pay. The platform enables companies to complement and extend back-end ERP systems by managing supplier processes that are otherwise not managed by these systems, providing 360-degree visibility across functional departments with a Web 2.0 user interface.
Differentiator
Problem solved
Functional benefit
Products and services
- On-Demand Supplier Relationship Management Platform Cloud-based On-Demand Supplier Relationship Management platform built on Salesforce Force.com that lets companies automate any and all supplier-facing business processes through an On-Demand Supplier Portal, providing 360-degree visibility across functional departments with Web 2.0 ease-of-use and adopted by 150,000 customers and 3 million users.
- Responsible Minerals Management (CMRT/EMRT/AMRT) Comprehensive responsible minerals compliance solution supporting Dodd-Frank Section 1502 and OECD Due Diligence Guidance. Automatically loads CMRT, EMRT and AMRT templates from the Responsible Minerals Initiative (RMI), validates supplier MRTs against RMI Smelter Database, Smelter RCOI and Smelter Aliases, and offers an end-to-end turnkey service where SupplierSoft reaches out to suppliers and helps file Form SD/Conflict Mineral Report.
- Environmental Compliance (RoHS/REACH/China RoHS) Environmental compliance system for collecting material declaration data from suppliers and performing BOM analysis for compliance with EU RoHS, China RoHS, EU REACH, IEC 62474 and customer-specific requirements; supports IPC 1752 standard and EHS contact management.
- Supplier Surveys Supplier survey solution enabling companies to define surveys with configurable questions, scoring criteria and attachments, allowing suppliers to respond without logging in via emailed link; supports automated survey scoring with section- and survey-level roll-ups.
- Supplier Performance / Scorecard Management Supplier performance measurement solution with configurable scorecard templates across dimensions such as on-time delivery, quality, cost and responsiveness; includes automatic roll-ups, back-end system integration and supplier self-service access.
- Supplier Risk Management Comprehensive supplier risk solution providing configurable risk profiles, risk metrics and mitigation strategies with 360-degree visibility, including configurable risk surveys, integration with Dun & Bradstreet third-party risk data, risk-based triggers and mitigation management workflows.
- Supplier Qualification and Information Management (SQM/SIM) 360-degree supplier information management solution providing configurable supplier profiles, certification management, contact management and integration with third-party sources, with suppliers able to maintain their own information through a self-service portal.
- Component Qualification / PPAP Production Part Approval Process (PPAP) solution that tracks all 18 AIAG PPAP requirements, configures PPAP levels, manages phased PPAP from OEMs, and integrates with environmental compliance for IMDS reporting.
- Corrective and Preventive Action (CAPA/SCAR) Non-conformance and CAPA/SCAR management solution with best-practice workflows, root cause analysis, electronic MRB, effectiveness reviews and trend identification; fully compliant with 21 CFR Part 11 requirements for electronic records and electronic signatures, and supporting 21 CFR Part 820, ISO 13485 and ISO 9001.
- Supplier Audits Supplier audit management solution for quality, environmental and social responsibility audits, with configurable spreadsheet-like audits, third-party auditor integration and closed-loop corrective action processes.
- Contract Management Contract management solution providing centralized repository, standardized contract templates, configurable contract terms, configurable review/approval workflows, electronic signatures and expiration-based reminders for global organizations.
- Procure-To-Pay Procure-to-pay solution enabling supplier collaboration on purchase orders, lead time management, quote management, invoice processing and payment visibility, with two-way and three-way matching via integration with back-end ERP systems.
- Turnkey Responsible Minerals Professional Services End-to-end managed service where SupplierSoft reaches out to suppliers on behalf of the customer, helps suppliers complete MRTs properly, follows up with non-responsive suppliers, and provides services to help file Form SD/Conflict Mineral Report under Dodd-Frank Section 1502.
Quantifiable outcome
- Productivity gains of 10-40% from elimination of manual processes
- +4 more outcomes
Companies that use SupplierSoft
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles3 records
SupplierSoft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature6 records
SupplierSoft partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core platform, core integration, standard support and enhancement.
- Salesforce.com (Force.com)core platformOEM partnership where SupplierSoft builds and hosts solutions on Force.com multi-tenant SaaS platform. Provides enterprise-grade security, scalability, and infrastructure. Platform supports 150,000+ customers, 3 million users, 10 billion transactions per quarter. Includes SAS 70 Type II and Systrust certifications.
- Responsible Minerals Initiative (RMI)core integrationIntegration with RMI for conflict minerals compliance. Automatically validates supplier MRT against RMI Smelter Database, Smelter RCOI and Smelter Aliases. Supports CMRT, EMRT, and AMRT templates defined by RMI.
- IPC (Association Connecting Electronics Industries)standard supportSupports IPC 1752 standard for material declarations. Enables generation of IPC 1752 declarations and integrates with IPC standards for environmental compliance.
- Dun & Bradstreet (D&B)enhancementIntegration with D&B for third-party supplier risk data. Supplier profile can be validated and complemented with risk data from D&B.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
SupplierSoft competitors and assessment
Company assessmentDirect peers
- Coupa Software: Coupa provides a unified Business Spend Management platform covering supplier management, contracts, supplier risk (IQvia/Tejari heritage) and quality workflows — directly comparable to SupplierSoft's procure-to-pay, contract management and supplier risk modules for large manufacturers.
- Assent Compliance: Assent is the leading dedicated conflict minerals and product compliance platform, automating CMRT/EMRT/AMRT collection, smelter validation and regulatory reporting — the closest direct competitor to SupplierSoft's Responsible Minerals module.
- Workiva: Workiva's connected compliance and reporting platform is widely used by manufacturers for ESG, conflict minerals and supply-chain disclosures, overlapping with SupplierSoft's compliance, survey and reporting workflows.
- Ivalua: Ivalua delivers a unified source-to-pay platform with supplier information management, risk and compliance capabilities used by large manufacturers — a direct SRM and supplier-risk competitor to SupplierSoft.
- SAP Ariba: SAP Ariba is the dominant source-to-pay and supplier management platform serving Fortune 500 manufacturers with ERP-integrated supplier qualification, risk and compliance modules — directly competing with SupplierSoft across SRM, supplier risk and contract management.
- Zycus: Zycus provides an AI-driven source-to-pay and supplier management suite with supplier onboarding, risk and performance — directly competing with SupplierSoft across SRM and procure-to-pay at large manufacturers.
- Sphera: Sphera (formerly IHS Markit / OpEx) provides enterprise EHS, product compliance, supplier risk and CAPA software used by heavy-industry manufacturers — directly comparable to SupplierSoft's CAPA/SCAR, supplier audits and environmental compliance modules.
- Jaggaer: Jaggaer offers a source-to-pay and supplier management suite aimed at manufacturing-heavy enterprises with deep supplier qualification and risk modules — overlapping closely with SupplierSoft's SRM, qualification and PPAP functionality.
- Resilinc: Resilinc delivers supply-chain visibility, supplier risk management and disruption monitoring for manufacturers — overlapping with SupplierSoft's supplier risk and qualification modules and increasingly bundling compliance data.
- GEP: GEP (incorporating Determine) offers source-to-pay and supplier management software plus managed services for Fortune 500 procurement teams, mirroring SupplierSoft's software + turnkey services bundle in supplier compliance.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
SupplierSoft social profiles
Digital presenceSupplierSoft compliance and trust
Trust signalCompliance6 records
SupplierSoft financial estimates
Financial estimateRevenue estimate
Valuation estimate
SupplierSoft leadership team
Management profileNumber of profiles
SupplierSoft funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SupplierSoft M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SupplierSoft
What does SupplierSoft do?
SupplierSoft sells a cloud-based On-Demand Supplier Relationship Management platform built on the Salesforce.com Force.com multi-tenant SaaS infrastructure. The platform provides 360-degree visibility across functional departments via a Web 2.0 On-Demand Supplier Portal, automates any supplier-facing business process, and ships as a core SRM product plus 11 integrated solution modules covering Conflict Minerals (CMRT/EMRT/AMRT), Environmental Compliance (RoHS/REACH/China RoHS/IPC 1752), Supplier Surveys, Scorecards, Risk, Qualification and Information (SQM/SIM), Component Qualification/PPAP, CAPA/SCAR (21 CFR Part 11 compliant), Supplier Audits, Contract Management, and Procure-To-Pay. Pricing is a monthly subscription per user with optional turnkey professional services where SupplierSoft contacts suppliers, completes MRTs, and helps file Form SD/Conflict Mineral Reports on the customer's behalf.
Is SupplierSoft a public or private company?
SupplierSoft is a private company. It is classified as unknown and is currently operating.
When was SupplierSoft founded?
SupplierSoft was founded in 2009. It employs 11 to 50 people.
Where is SupplierSoft based?
SupplierSoft is headquartered in Sunnyvale, United States, in the North America region.
How does SupplierSoft make money?
Two revenue lines are on record. Software Subscription (SaaS) is the primary driver. The others are professional Services (Turnkey Offering).
Who are SupplierSoft's main competitors?
Direct peers on record are Coupa Software, Assent Compliance, Workiva, Ivalua, SAP Ariba, Zycus, Sphera, Jaggaer, Resilinc and GEP.
Does SupplierSoft have an API?
Yes. Web services based API enables customers to build add-on client applications that access and manipulate additional data. The platform also provides web services based integration framework and standard connectors to connect to back-end ERP systems (SAP, Oracle) and PLM systems (Agile, MatrixOne).
What industry is SupplierSoft in?
SupplierSoft's product category is Supplier Relationship Management Software. Its primary akta.pro industry code is BPAEAOAD, Vendor & Contract Management (Software/Cloud). Its NAICS code is 42385 and its SIC code is 5040.