What Custodia Technology does

Custodia Technology, founded in 2017 and headquartered in Knutsford/Cheshire (UK) with regional offices in New York and Hong Kong, provides cloud-native RegTech software for regulated data capture, validation, and archiving. Its flagship platform, CC1 (Compliance Cloud One), ingests communications and operational data from more than 40 sources — including Microsoft Teams, Cisco Webex, Zoom, trading turrets (IPC), legacy voice systems (BT, MetaSwitch, Huawei), and off-channel platforms (WhatsApp, SMS, Telegram, WeChat) — at claimed 99.999% capture availability. CC1's three-layer architecture (Capture, Assure, Access) performs near-real-time reconciliation, WORM-compliant immutable storage, and exposes a unified API for downstream surveillance, eDiscovery, and AI/ML systems. The newest module, CC1 Messaging (October 2025), bridges consumer messaging apps into Teams and Webex, addressing the off-channel communication compliance gap that has drawn regulatory attention from the FCA and SEC.

Name

Custodia Technology

Legal name

Custodia Technology

Website

https://custodiatechnology.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Custodia Technology provides cloud-native RegTech software (CC1) that captures, validates, and archives regulated communications from 40+ platforms for large financial institutions in North America and Europe, with SOC 2 Type II and ISO 27001 certifications.

Ownership category

akta.pro rank

Product category

Regulatory Compliance Software

NAICS

Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)

akta.pro secondary industries

Data Privacy, Consent & Compliance Management (HDAEADAG), Cloud Security & Compliance Services (BPAEACAG)

Keywords

• Regulated communications capture
• Compliance data archiving
• WORM-compliant storage
• Communication surveillance
• Regulatory compliance software

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. CC1 SaaS Subscription: The primary revenue stream is a cloud-based SaaS subscription for regulated data capture, validation, and archiving services. Organizations pay for access to the CC1 platform which provides capture, assurance, and access capabilities on a recurring subscription basis. The service is sold as an all-in-one seamless cloud service, with pricing likely tiered by data volume, channels, or organizational size.
2. Managed Services and Professional Services: Implementation, integration, and ongoing managed services for organizations deploying CC1 across complex hybrid environments. This includes support for integration with existing infrastructure, data migration from legacy systems, and operational oversight.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Custodia Technology sells CC1 (Compliance Cloud One), a cloud-native SaaS platform that captures regulated communications from any source (voice, video, messaging, collaboration tools, trading turrets) at 99.999% uptime, validates the data through near-real-time reconciliation, and stores it in WORM-compliant archives for audit and surveillance. The platform is sold to regulated enterprises in financial services, energy, manufacturing, and healthcare under multi-year subscription contracts, with CC1 Messaging extending the offering to bridge off-channel platforms like WhatsApp and SMS into compliant workspaces.

Product overview

Custodia Technology offers CC1 (Compliance Cloud One), a unified cloud service for regulated data capture, validation, and archiving. The platform operates as a modular architecture consisting of three core layers: Capture (collecting communications from any source at 99.999% uptime), Assure (near-real-time reconciliation, automated alerting, and WORM-compliant storage), and Access (secure centralized storage with API-based data export). CC1 Messaging extends the platform with unified communications capabilities bridging off-channel platforms like WhatsApp and SMS into Microsoft Teams and Webex. The platform is designed for regulated industries including financial services, energy, healthcare, and manufacturing, supporting compliance with frameworks such as MiFID II, FCA, SEC 17a-4, HIPAA, and GDPR.

Differentiator

Problem solved

Functional benefit

Brands

• CC1: Custodia's flagship capture, validation, and archiving service for regulated organizations providing compliant communications governance across live, legacy, cloud, and on-prem environments.
• CC1 Messaging
• CC1 Insight

Products and services

• CC1 (Compliance Cloud One) CC1 is Custodia's flagship cloud-native SaaS platform that captures regulated communications and data from any source—including Microsoft Teams, Cisco Webex, Zoom, trading turrets, and legacy voice systems—with 99.999% uptime, validates the data through near-real-time reconciliation, and stores it in WORM-compliant archives for audit and surveillance. The platform is sold to large regulated organizations in financial services, energy, manufacturing, and healthcare/life sciences on a multi-year subscription basis.
• CC1 Messaging CC1 Messaging is a unified messaging hub that bridges off-channel platforms (WhatsApp, SMS, Telegram, WeChat) with enterprise collaboration tools (Microsoft Teams and Cisco Webex). It enables regulated employees in financial services and other regulated industries to communicate with clients on preferred channels while ensuring that all messages are captured, archived, and governed to the same compliance standards as internal communications.

Quantifiable outcome

• Near-real-time reconciliation reduces audit risk by identifying data gaps before regulators do
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability9 records

Feature7 records

Partnerships

Five partnerships are on record, tiered flagship and core.

• Orange BusinessflagshipStrategic or Co-development Partner · 1 January 2024Custodia and Orange Business are redefining data compliance for regulated industries by combining Custodia's regulated data SaaS with Orange Business' global infrastructure, cybersecurity, and transformation services. Orange Business recognized Custodia as New Partner of the Year (2024) and Solutions Pioneer for Europe (2025), indicating deep strategic collaboration.
• MicrosoftcoreTechnology or IntegrationMicrosoft is a strategic technology partner providing the collaboration platform foundation (Microsoft Teams) that CC1 captures and governs. The partnership includes marketplace listing on Microsoft AppSource, enabling discovery by Microsoft enterprise customers. Custodia is a certified Microsoft partner for compliance recording.
• CiscocoreTechnology or IntegrationCisco is a technology partner with CC1 listed in the Webex AppHub as a compliant call archiving and validation service. The partnership enables capture and governance of Cisco Webex communications alongside other platforms in the CC1 unified service.
• SymphonycoreTechnology or IntegrationSymphony is a secure collaboration platform designed for financial institutions. The partnership enables Custodia to capture and govern communications on the Symphony platform as part of the unified CC1 service for regulated organizations.
• TD SYNNEXcoreChannel Partner/ Reseller/ DistributorTD SYNNEX is a leading global IT distributor connecting Custodia with businesses through a unified platform that simplifies commerce, cloud, and services. This channel partnership enables broader market reach for CC1 compliance solutions.

Scale indicators4 records

Recent moves2 records

Expansion highlights6 records

Direct peers

• Global Relay: Direct competitor offering cloud-based archiving, messaging compliance, and eDiscovery primarily to financial services. Competes with Custodia for unified communications capture and long-term immutable storage mandates.
• Smarsh: Direct competitor providing regulated communications archiving and capture for financial services and other regulated industries. Competes closely with CC1 across email, messaging, voice, and social capture with a SaaS delivery model.
• Red Box (Conversational Capture): Enterprise voice capture specialist offering high-fidelity audio recording and AI-ready data pipelines for compliance and analytics. Competes with Custodia's CC1 Capture module for voice and trading turret capture at financial institutions.
• ASC Technologies: European-headquartered provider of compliance recording, voice capture, and analytics for financial institutions and contact centers. Competes with Custodia's CC1 in EMEA, particularly around MiFID II-compliant voice recording.

Emerging players

• Behavox: AI-driven compliance and surveillance platform analyzing communications for risk at financial institutions. Adjacent rather than directly overlapping with capture, but increasingly bundled into the same buyer conversations as Custodia's CC1 platform.
• Theta Lake: AI-native compliance and security platform purpose-built for collaboration tools like Zoom, Microsoft Teams, and Webex. Competes with Custodia's CC1 capture and CC1 Insight by layering AI-driven risk detection on top of unified communications compliance.
• Shield FCaaS: Compliance-as-a-service platform focused on Microsoft Teams, Zoom, and WhatsApp capture for financial services. A more focused emerging alternative to Custodia's CC1 Messaging, targeting the same off-channel communication compliance gap.

Broad incumbents

• NICE Actimize: Market-leading financial crime, risk, and compliance surveillance platform with strong voice capture (NICE Trading Recording) and communications surveillance offerings. Targets the same large financial institution buyers as Custodia with an integrated regulatory compliance suite.
• Verint Systems: Long-standing incumbent in compliance recording and workforce optimization for financial services. Competes head-to-head with Custodia for voice, trading turret, and unified communications capture at large banks, though Verint operates across a much broader portfolio beyond financial compliance.
• Bloomberg Vault: Bloomberg's messaging archiving and compliance product, tightly coupled with the Bloomberg Terminal and Symphony ecosystem. Overlaps with Custodia's regulated communications capture and archival capabilities for capital markets participants.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/CustodiaTechno1
• LinkedInlinkedin.com/company/custodia-technology

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Custodia Technology