Core Facility Services

What Core Facility Services does

Core Facility Services LTD is a privately held UK facilities services provider headquartered in Elland, West Yorkshire, with a second Yorkshire office in Huddersfield and a newly opened Scottish office in Glasgow (August 2025). Founded around 2005 by Gareth Henderson and operating under sub-brands Core Energy, Core Water, Core IT, Core Waste, Core Maintenance, and the Core Store e-commerce platform, the company delivers a bundled multi-utility proposition covering business energy procurement and management (gas and electricity brokerage, bill validation, voltage optimisation, and renewable contracts), water procurement and auditing, waste management and Simpler Recycling compliance, estates and maintenance services, and IT managed services including cybersecurity, managed networking, IP telephony, and business continuity.

The technology foundation is an integrated vendor stack rather than proprietary IP: Kaseya + Datto at Blue Diamond Partner level powers IT management and the Core Store quote-to-fulfilment flow; Sophos (Silver Partner) and WatchGuard (Silver Partner, 2025) provide cybersecurity; Snom (Silver Partner) handles IP telephony; INKY and BullPhish add machine-learning email security and phishing simulation. Custom services include the Gateway Protection System (a configured security bundle), zero-touch managed networking, voltage optimisation hardware with real-time monitoring, and water invoice forensic auditing. The platform is positioned for both SMEs (bundled utility management without dedicated in-house expertise) and large multi-site enterprises (coordinated procurement, compliance, and sustainability reporting), spanning verticals including property management, hospitality, manufacturing, entertainment venues, and the charity sector.

Revenue is generated through a mix of transactional brokerage commissions on energy and water contracts, recurring monthly subscriptions on IT managed services, waste management, and estates helpdesk contracts, and project-based professional services for renewables installation (solar PV via partner Emerge Renewables, EV charging on a zero-capex subscription, battery storage). Go-to-market is sales-led with both field sales targeting enterprise accounts and telemarketing/inside-sales for the SME segment, supported by content marketing, case-study-led authority building, sports sponsorship (Huddersfield Town AFC official sleeve partner), and a network of regional charity partnerships as referral channels. The 98% customer retention rate and 20-plus year operating history indicate a stable, relationship-driven recurring revenue base that is now being actively scaled through geographic expansion into Scotland and product surface expansion into net-zero and battery storage adjacencies.

Name

Core Facility Services

Legal name

Core Facility Services LTD

Website

https://corefacility.co.uk

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Short description

Core Facility Services is a UK-based, privately held facilities services provider that bundles business energy, water, IT, waste, and estates management into a single point of contact for SMEs and large multi-site enterprises across property, hospitality, manufacturing, and charity sectors.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

Facilities Support Services (56121), Facilities Support Services (5612), Computer Facilities Management Services (541513)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Facilities Helpdesk & Service Request Management (FM Call Center/Dispatch) (IMAIALAG)

Keywords

• Business energy procurement
• Water utility management
• Managed IT services
• Waste management services
• Facilities management

Headquarters

HQ city

Huddersfield

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Energy Procurement and Management: Brokerage and management of business energy contracts (gas and electricity). Acts as intermediary between businesses and energy suppliers, earning commission or fees on successful procurement. Includes flexible purchasing strategies and fixed contracts.
2. Water Procurement Services: Water supply procurement and switching services for businesses. Comparison of rates from trusted business water suppliers to secure optimum contracts. Ongoing account management and bill validation services.
3. Waste Management Services: Single point of contact for all waste, recycling and compliance. Sourcing and managing waste suppliers on behalf of clients. Services include dry mixed recycling, general waste, food waste, clinical waste, and hazardous waste.
4. IT Managed Services: Managed IT services covering software, hardware, telecoms, cloud services, cybersecurity, and network infrastructure. Monthly subscription contracts with maintenance and monitoring included. Core Store for IT equipment procurement.
5. Renewable Energy Solutions: Solar PV feasibility, planning, and installation services. Voltage optimisation technology installation with finance options. EV charging infrastructure installation with subscription model.
6. Estates and Maintenance Services: Estates helpdesk providing 24/7 maintenance support, planned preventative maintenance, compliance management, and managed washroom services. Ideal for businesses without dedicated Facilities Manager.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Core Facility Services is a UK-based facilities services provider that procures and manages business utilities (energy, water) and delivers bundled operational services including managed IT, waste and recycling, and estates maintenance. It acts as an independent broker and managed services partner, combining advisory, procurement, compliance, and ongoing account management to reduce costs and administrative burden for UK businesses and charities.

Product overview

Core Facility Services offers a unified multi-service utilities and facilities management platform spanning four core service areas: Energy (procurement, efficiency, renewables including Solar PV, Voltage Optimisation, EV Charging, and Battery Storage), Water (procurement, switching, auditing, and borehole solutions), Waste (recycling, general waste, food waste, hazardous waste, and Simpler Recycling compliance), and IT (managed services, cybersecurity with Sophos/WatchGuard/Kaseya partnerships, network infrastructure, telecoms via Snom, and business continuity). The company also operates the Core Store, an integrated e-commerce platform for IT hardware procurement connected to their client management systems. Additional services include Estates management covering maintenance, cleaning, and compliance. The portfolio is characterised by bundled utility management with independent advisory, designed for SMEs through to large multi-site organisations.

Differentiator

Problem solved

Functional benefit

Brands

• Core Energy: Business energy management services including procurement, contract management, energy efficiency, and renewable generation solutions.
• Core Water
• Core IT
• Core Waste
• Core Maintenance
• Core Store

Products and services

• Energy Services Business energy management and procurement service covering gas and electricity contract brokerage, bill validation, MinMet CCL exemption applications, flexible and fixed purchasing strategies, and energy efficiency solutions including voltage optimisation and renewable installations. Sold to UK SMEs, multi-site enterprises, manufacturers, hospitality operators, and charities seeking budget certainty.
• Water Services End-to-end water procurement, supplier switching, and bill validation service for UK businesses. Includes forensic water auditing, leak detection, and borehole feasibility assessments to reduce costs and improve supply resilience. Targeted at commercial sites, multi-site operators, and organisations with significant water consumption.
• Waste Services Single-point-of-contact business waste management covering dry mixed recycling, general waste, food waste, clinical waste, and hazardous waste. Includes supplier sourcing and management, compliance support for Simpler Recycling regulations, and zero-landfill solutions. Sold to multi-site organisations, hospitality venues, manufacturers, and charities.
• IT Managed Services Subscription-based managed IT service providing rapid-response support, cybersecurity (gateway protection, anti-phishing, threat protection), business continuity and disaster recovery planning, network infrastructure design and installation, IP telephony, and 24/7 monitoring. Delivered using integrated third-party platforms (Kaseya + Datto, Sophos, WatchGuard, Snom). Targets UK SMEs, multi-site businesses, and organisations without in-house IT teams.
• Estates Services Estates and maintenance management service providing a 24/7 helpdesk, planned preventative maintenance, reactive repairs, commercial cleaning, managed washroom services, and compliance paperwork management. Designed for businesses and charities without a dedicated in-house Facilities Manager.
• Core Store E-commerce platform (store.corefacility.co.uk) integrated with Core Facility Services' client management and ticketing systems. Offers IT hardware and software (operating systems, business software, computers, servers, networking, printing, storage, electronics) with seamless installation support via Core's service desk. Available primarily to existing managed services clients.

Quantifiable outcome

• 98% customer retention rate
• +8 more outcomes

Named customers13 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core, flagship and minor.

• Kaseya + DattocoreTechnology or Integration · 1 January 2026Blue Diamond Partner Status - highest tier of global partnership within Kaseya partner programme. Provides Core with access to market-leading IT support, cybersecurity, business continuity, and technology solutions.
• Emerge RenewablescoreStrategic or Co-development Partner · 1 August 2025Partnership for solar PV installation projects. Emerge provides installation expertise while Core handles pricing, feasibility studies, and project coordination for commercial solar installations.
• WatchGuardcoreTechnology or Integration · 1 January 2025Silver partner status recognising high level of security expertise. Global leader in multi-function firewalls providing network security solutions for Core's IT clients.
• Huddersfield Town AFCflagshipStrategic or Co-development Partner · 1 January 2024Official sleeve and facilities partner as part of a 3-year deal. Core has worked with the stadium as facilities management supplier since 2019 (15-year relationship). Manages waste and recycling, minimises energy costs through proactive purchasing, and develops wider facility services across the Huddersfield Town estate.
• SophoscoreTechnology or IntegrationSilver Partner status for synchronised security systems powered by AI and managed in the cloud. Core designs and implements cybersecurity strategies using Sophos products.
• Sanderson WeatherallcoreChannel Partner/ Reseller/ DistributorProperty management agent for Preston City Council. Longstanding client relationship where Core supports utilities management of property portfolios and provides IT services.
• Yorkshire Air AmbulancecoreGTM or Marketing PartnerEnthusiastic supporter and sponsor. Providing energy management services to the charity for many years. Corporate sponsorship and cost optimisation support.
• Forget Me Not Children's HospicecoreStrategic or Co-development PartnerSupported the charity from the start, over a decade, both as corporate fundraising partner and manager of energy, waste, and IT. Founder member of 99ers, 999ers and Platinum Partner.
• The KirkwoodminorGTM or Marketing PartnerMember of Kirkwood Business Movement - collective of supporters passionate about caring for vulnerable in community. Longstanding relationship.
• Community Foundation for CalderdaleminorGTM or Marketing PartnerFoundation Club Member pledging regular financial contributions. Supports organisation's work in local area.
• Ryburn Football ClubminorGTM or Marketing PartnerSponsor of girls' football from U11 through U18 since 2021. Also sponsors over 18 teams including 1st XI Reserves and academy teams.
• Overgate HospiceminorGTM or Marketing PartnerLong-term corporate supporter taking part in and sponsoring fundraising events. Managing energy for all sites including charity shops since 2018.
• Happy DayscoreStrategic or Co-development PartnerClose relationship supporting people experiencing homelessness in Calderdale. Founder Gareth Henderson serves as chair of trustees. Strategic transformation support including 5-year plan development.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Sodexo UK & Ireland: Global FM and integrated facilities services major with significant UK presence. Comparable at the integrated-service level (energy, waste, maintenance) but operates at substantially larger scale with broader service portfolio than Core's niche SME focus.
• Mitie Group plc: One of the UK's largest facilities management and professional services companies, offering energy management, engineering services, security, and cleaning across multi-site enterprise customers. Relevant as a much larger competitor that bundles overlapping capabilities including energy procurement.
• Compass Group UK & Ireland: Large UK contract services and FM provider with overlapping energy, waste, and facilities management capabilities. Relevant as a broad incumbent against which Core competes for multi-site enterprise contracts.

Direct peers

• Love Energy Savings: UK business energy and utilities comparison and brokerage platform serving SMEs. Comparable to Core's energy procurement motion via comparison-style positioning, though Core also bundles water, IT, waste, and estates for a stickier proposition.
• Switch Gas and Electric: UK business utilities broker specialising in energy and water procurement for SMEs and mid-market. Directly comparable customer segment and broker model to Core's energy and water service lines.
• Utility Aid: Charity-sector specialist energy and utilities broker. Highly relevant peer for Core's substantial charity/non-profit customer base, offering comparable procurement and bill-validation services to a similar end customer.
• Inspired Energy plc: UK-listed energy and water procurement, brokerage, and advisory business. Closest direct peer to Core's energy/water procurement model, with overlapping target customers (SMEs and corporates) and a similar multi-utility proposition, but larger and publicly listed.
• Inenco Group Limited: UK-based energy management and procurement specialist serving multi-site commercial and public-sector clients. Directly comparable to Core's energy services line in target market, contract structure, and value proposition around cost optimisation and carbon reduction.

Emerging players

• Waterstons: UK-based IT consultancy and managed services provider with offices across the North of England and Scotland. Comparable to Core's IT managed services line in target market (UK mid-market) and in offering cybersecurity, infrastructure, and cloud services.

Regional players

• Optivo (formerly AmicusHorizon) / Optivo Facilities: UK-based facilities services provider focused on property maintenance and building services across multi-site estates. Comparable to Core's estates/maintenance and integrated FM proposition, but operates a different geographic and customer profile (housing associations).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CoreFacility
• Facebookfacebook.com/CoreFacilityServices
• LinkedInlinkedin.com/company/corefacilityservices

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Core Facility Services