Microtech
Microtech Group is a UK-based, employee-owned IT services and telehealth company operating from Kilmarnock, Scotland. It delivers managed IT support, telecoms, and digital marketing services to SMEs and public-sector organisations alongside its proprietary HealthPod suite of clinical-integrated remote patient monitoring devices for NHS GP practices, ICBs, and care providers.
- Company typePrivate
- Founded1986
- HeadquartersKilmarnock, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Microtech does
Microtech Group Limited is a privately held, employee-owned UK technology company headquartered in Kilmarnock, Scotland, operating two divisions: Microtech Support and Microtech Health. Microtech Support delivers managed IT services, unified communications and telephony (leased lines, fibre broadband, cloud telephony), and digital marketing services to SMEs and corporate enterprises across the UK. Microtech Health provides the proprietary HealthPod telehealth suite, comprising SurgeryPod (GP waiting-room self-monitoring), HomePod (remote chronic-condition monitoring), CareHomePod (care-home tablet), CommunityPod (community-venue kiosk), and HealthPod (corporate wellness), all integrated with major UK GP clinical systems (EMIS, VISION, SystmOne TPP, PAS Trakcare) and the secure MiHealth Portal for patient-provider communication. The company generates revenue through managed-services contracts, hardware sales of HealthPod devices, telecommunications subscriptions, and digital marketing professional services; pricing is enterprise/quote-based with annual and monthly billing cadences. Its go-to-market is sales-led, combining direct enterprise field sales, NHS and public-sector tenders, and strategic vendor partnerships with Microsoft, Nutanix, Gamma, Sophos, Cisco, EMIS, SystmOne, and MySense. Microtech cites 35 years of operating history since 1986, approximately 75 staff, around 250 clients, and roughly 20,000 supported users, with £5M reported turnover at the time of its 2021 Employee Ownership Trust transition.
Microtech firmographics
Firmographics- Name
- Microtech
- Legal name
- Microtech Group Limited
- Website
- https://microtech-group.co.uk
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Microtech Group is a UK-based, employee-owned IT services and telehealth company operating from Kilmarnock, Scotland. It delivers managed IT support, telecoms, and digital marketing services to SMEs and public-sector organisations alongside its proprietary HealthPod suite of clinical-integrated remote patient monitoring devices for NHS GP practices, ICBs, and care providers.
- Ownership category
- akta.pro rank
Microtech industry classification
Industry- Product category
- Managed IT and Telehealth Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Electromedical & Electrotherapeutic Apparatus (3845)
- akta.pro primary industry
- Chronic Disease Management IoT (Diabetes, CHF, COPD, Hypertension) (HLACAPAD)
- akta.pro secondary industry
- Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)
Keywords
Where Microtech is headquartered
LocationHeadquarters
- HQ city
- Kilmarnock
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Microtech business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Comprehensive IT management services including support, maintenance, and infrastructure management for businesses across the UK
- Healthcare Technology Solutions: Sale and support of HealthPod devices (SurgeryPod, HomePod, CareHomePod, CommunityPod) and related healthcare software platforms
- Telecommunications Services: Network services including leased lines, fibre broadband, lines & calls, and cloud telephone solutions
- Digital Marketing Services: Social media management, email marketing, PPC advertising, SEO, PR, and marketing consultancy services
- Software Support & Maintenance: Support services for third-party software and clinical systems including SPIRE, with response times and maintenance SLAs
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise contracts based on Scope of Service |
| Subscription | Monthly | Network Services with minimum spend commitments |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Microtech product offering
Product offeringCore offering
Microtech Group provides managed IT support, telecoms (leased lines, fibre broadband, unified communications, cloud telephony) and digital marketing services to UK businesses through its Microtech Support division, and delivers proprietary telehealth solutions through its Microtech Health division — including the HealthPod suite (SurgeryPod, HomePod, CareHomePod, CommunityPod, PharmaPod), HealthPortal platform, BEAM patient correspondence, BackScan record digitisation and clinical system integrations (EMIS, VISION, SystmOne) for NHS Scotland, public sector organisations and healthcare providers.
Product overview
Microtech is a dual-division technology company offering two distinct product/service portfolios under the Microtech Support and Microtech Health brands. Microtech Support provides IT services including managed IT support, telecoms (unified communications, leased lines, fibre broadband), and digital marketing. Microtech Health offers a HealthPod family of telehealth solutions consisting of SurgeryPod (for GP waiting rooms), HomePod (for patient home monitoring), CareHomePod (for care homes), CommunityPod (for community settings), and HealthPod (for corporate wellness). The HealthPod devices integrate with GP clinical systems (EMIS, VISION, SystmOne) and use Bluetooth-connected medical devices to capture vital signs. Additional modules include HealthPortal (patient-provider communication platform), BEAM (digital patient correspondence), BackScan (paper record digitisation), Patient Check In, Patient Information, Patient Engagement, Telecoms and WiFi services.
Differentiator
Problem solved
Functional benefit
Brands
- Microtech Support: IT Support and Solutions division providing commercial IT support, telecommunications, and managed services to businesses across the UK.
- Microtech Health
- HealthPortal
- SurgeryPod
- HomePod
- CareHomePod
- CommunityPod
- BEAM
Products and services
- IT Support Services Award-winning managed IT support combining over 35 years' experience with complete IT management: solutions and infrastructure, IT strategy, consultancy and design, and technology integration for UK businesses and public sector organisations.
- Telecoms Solutions Business communications services including unified communications and collaboration, leased lines, fibre broadband, lines and calls, and cloud telephone solutions delivered with preferential wholesale rates.
- Digital Marketing Services Full-service digital marketing including social media management, email marketing, PPC advertising, PR, SEO, social media training and marketing consultancy to help businesses build social-marketing leadership.
- SurgeryPod Secure telehealth computer system sited in GP waiting and reception areas that accurately records patient data and takes health readings (blood pressure, weight, height) with validated health questionnaires before face-to-face appointments.
- HomePod Remote healthcare technology enabling patients with chronic conditions to monitor health from home using Bluetooth-connected medical devices (thermometer, blood pressure monitor, pulse oximeter, scales) linked to a tablet for remote patient monitoring.
- CareHomePod Portable handheld tablet connected via Bluetooth to medical devices for use in care homes and supported living environments, acting as a patient care information system that monitors residents' health and integrates with GP and community clinical systems.
- CommunityPod Telehealth device deployed in community settings (pharmacies, libraries, leisure centres, health centres) that captures patients' self-assessments and health readings, automatically transferring them to the patient's GP surgery.
- HealthPod Digital wellness solution for organisations (companies, clubs) providing telehealth self-monitoring using vital sign measurement devices such as in-arm blood pressure monitor, height rod and scales to record health readings without face-to-face appointments.
- HealthPortal (MiHealth Portal) Secure web-based platform for communicating important health information between health providers and patients, integrating with HealthPod remote patient monitoring devices, Digital Patient Correspondence and Patient Flow capabilities.
- BEAM Patient Correspondence Digital patient correspondence system managing appointment letters, forms, discharge summaries, recalls, lab results and health campaigns delivered via mobile app, text or email in seconds rather than 10-14 days for print and post.
- BackScan Patient Record Digitisation Bespoke digitisation service scanning Lloyd George paper records and uploading them to electronic document or patient record systems, supporting compliance with the GP Contract requirement to digitise records by 2022/23.
Quantifiable outcome
- 35% reduction in A&E attendance
- +7 more outcomes
Companies that use Microtech
Customer profileNamed customers16 records
Segments3 records
Ideal customer profiles3 records
Microtech technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
Microtech partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- MySensecoreStrategic partnership announced May 2024 to revolutionise health and social care services. Combines Microtech's healthcare technology solutions with MySense's advanced health monitoring platform using sensor technology for compassionate remote monitoring. The partnership aims to enhance personalised care delivery and enable individuals to live healthier, more independent lives. Steve Benns joins to drive integration of offerings.
- NutanixcoreNutanix Managed Service Partner providing expert knowledge of Nutanix server platform features and benefits. Microtech recommends and installs Nutanix solutions for enterprise customers requiring resilient server infrastructure.
- MicrosoftcoreMicrosoft Partner providing Office 365 and cloud solutions to customers. Microtech delivers Microsoft-based technology implementations.
- EMIS HealthcoreClinical system integration partner for GP practices using EMIS Health systems. SurgeryPod and HealthPod solutions integrate directly with EMIS for seamless data flow.
- SystmOne (TPP)coreClinical system integration partner for GP practices using SystmOne. Products integrate with SystmOne TPP systems for clinical data management.
- VISIONcoreClinical system integration partner. SurgeryPod and HealthPod solutions provide read coding and data integration with Vision GP clinical systems.
- NHS ScotlandcoreValued client for more than 25 years providing seamless and secure managed service. Long-standing partnership including SPIRE contract for all Scottish GP practices.
- Crown Commercial Service SuppliercoreAccredited supplier on G-Cloud framework for public sector technology procurement.
Scale indicators7 records
Recent moves8 records
Expansion highlights5 records
Microtech competitors and assessment
Company assessmentDirect peers
- Doccla: UK-based virtual ward and remote patient monitoring provider offering continuous monitoring services to the NHS, comparable to Microtech's HomePod and CareHomePod chronic disease monitoring use cases.
- Huma (formerly Medopad): Digital health platform providing remote patient monitoring and virtual care tools to NHS trusts and life sciences companies, directly comparable to Microtech's HealthPod RPM suite and clinical integrations.
- Babylon Health (eMed): Telehealth platform serving NHS patients with virtual consultations and remote monitoring, comparable as a UK telehealth provider operating in primary and chronic care settings.
- Docobo: UK remote patient monitoring and telehealth company supplying NHS primary care and community health customers, directly comparable to Microtech's HomePod and CommunityPod offerings.
Broad incumbents
- EMIS Group: Major UK provider of GP clinical software (EMIS Web) that Microtech integrates with, making it both a partner and a broader incumbent in the primary care digital health space with overlapping telehealth ambitions.
- TPP (The Phoenix Partnership): Developer of SystmOne, the dominant UK GP clinical system integrated with Microtech's HealthPod; a broad incumbent whose ecosystem decisions materially shape Microtech's product reach.
- Vision (Cegedim): UK supplier of Vision GP clinical software integrated with Microtech's SurgeryPod, comparable as a primary care clinical platform with adjacent telehealth workflow offerings.
- Capita: Large UK public sector IT and digital services outsourcer serving NHS, councils and central government, comparable as a competitor for managed IT services and digital health transformation contracts Microtech targets.
- Civica: UK software and services provider with a strong public sector and healthcare footprint, comparable as a competitor for council and NHS IT managed services tenders Microtech pursues.
Emerging players
- Trustmarque (formerly part of Capita): UK IT managed services and hardware provider serving public sector and enterprise customers, comparable to Microtech Support's managed services and infrastructure refresh offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key highlights7 records
Customer concentration
Microtech social profiles
Digital presenceMicrotech compliance and trust
Trust signalCompliance4 records
Microtech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Microtech leadership team
Management profileNumber of profiles
Profiles6 records
Microtech subsidiaries and ownership
Company hierarchySubsidiaries3 records
Microtech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Microtech M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Microtech
What does Microtech do?
Microtech Group provides managed IT support, telecoms (leased lines, fibre broadband, unified communications, cloud telephony) and digital marketing services to UK businesses through its Microtech Support division, and delivers proprietary telehealth solutions through its Microtech Health division — including the HealthPod suite (SurgeryPod, HomePod, CareHomePod, CommunityPod, PharmaPod), HealthPortal platform, BEAM patient correspondence, BackScan record digitisation and clinical system integrations (EMIS, VISION, SystmOne) for NHS Scotland, public sector organisations and healthcare providers.
Is Microtech a public or private company?
Microtech is a private company. It is classified as management employee owned and is currently operating.
When was Microtech founded?
Microtech was founded in 1986. It employs 101 to 250 people.
Where is Microtech based?
Microtech is headquartered in Kilmarnock, United Kingdom, in the Europe region.
How does Microtech make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are healthcare Technology Solutions, telecommunications Services, digital Marketing Services and software Support & Maintenance.
Who are Microtech's main competitors?
Direct peers on record are Doccla, Huma (formerly Medopad), Babylon Health (eMed) and Docobo. Broad incumbents are EMIS Group, TPP (The Phoenix Partnership), Vision (Cegedim), Capita and Civica. Trustmarque (formerly part of Capita) is listed as an emerging player.
Does Microtech have an API?
No public API is recorded for Microtech.
What industry is Microtech in?
Microtech's product category is Managed IT and Telehealth Services. Its primary akta.pro industry code is HLACAPAD, Chronic Disease Management IoT (Diabetes, CHF, COPD, Hypertension), with a secondary code of HLALABAM, Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs). Its NAICS code is 54151 and its SIC code is 3845.