Water Authority of Dickson County

What Water Authority of Dickson County does

The Water Authority of Dickson County (WADC) is a regional water and wastewater utility authority organized under Tennessee private acts, formed in 2002 by consolidating the City of Dickson Water and Wastewater System, Turnbull-White Bluff Utility District, and Harpeth Utility District. Subsequent acquisitions of the City of Fairview water and wastewater systems in 2006 and the Town of White Bluff wastewater systems in 2015 expanded the customer base to approximately 22,668 water customers and 11,713 wastewater customers across Dickson, Hickman, Humphreys, and Williamson Counties, covering roughly 75% of Dickson County's land mass and population. The utility has been used as a template for regional consolidation across Tennessee.

WADC's operating backbone consists of three water treatment plants (Cumberland River ultrafiltration membrane at 5 MGD expandable to 15 MGD, Dickson conventional treatment at 2.1 MGD, and Turnbull at 4.5 MGD, totaling 11.6 MGD), three NPDES-permitted wastewater treatment plants (Jones Creek 4 MGD, Fairview 0.46 MGD, White Bluff 0.5 MGD), 17 water storage tanks with 9.95 million gallons of capacity, 39 sewer lift stations, 8 water pumping stations, 655.2 miles of water main, and 218.9 miles of sewer main. The authority also operates a federally mandated Pretreatment Program monitoring 12 Significant Industrial Users and a Fats, Oils, and Grease (FOG) management program for commercial food service establishments.

Revenue is generated through recurring metered water and sewer service charges billed monthly under a tiered rate structure (Tier 1 $10.50/1,000 gal, Tier 2 $9.75/1,000 gal, Tier 3 $8.25/1,000 gal for water; $11.75/1,000 gal for sewer) plus fixed customer charges and one-time new-service connection fees. Distribution is direct-to-consumer through an online bill pay portal, automatic bank draft, pay-by-phone, payment kiosks, bank payment locations, and in-person service at the Dickson, TN headquarters. The most significant forward capital project is a planned $40 million, 12 MGD East Hickman Water Reclamation Facility, currently in TDEC permit application.

Name

Water Authority of Dickson County

Legal name

Water Authority of Dickson County

Website

https://wadc.us

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

The Water Authority of Dickson County is a regional public utility formed in 2002 that provides water and wastewater services to approximately 22,668 water customers and 11,713 wastewater customers across four Tennessee counties through three water treatment plants, three wastewater plants, and 870+ miles of mains.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utility Services

NAICS

Sewage Treatment Facilities (22132), Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131)

SIC

Electric, Gas & Sanitary Services (4900), Water Supply (4941)

akta.pro primary industry

Municipal Wastewater Treatment Plants (WWTPs) (EUANADAA)

akta.pro secondary industries

Purple Pipe / Recycled Water Distribution Utilities (Networks, Pressure Zones) (EUANAGAE), Advanced/Nutrient Removal (BNR/ENR: N, P) (EUANADAC), Water Supply & Wastewater Utilities Administration (BPAIACAG)

Keywords

• Water utility services
• Wastewater treatment
• Water distribution
• Sewer collection
• Municipal water authority

Headquarters

HQ city

Dickson

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Supply Chain, Technology or R&D, Others

Revenue model

1. Water Service Revenue: Recurring water service charges based on consumption tiers plus fixed customer charges. Water is sold to approximately 22,668 water customers across Dickson and Williamson Counties at tiered rates per thousand gallons used.
2. Wastewater Service Revenue: Recurring sewer service charges based on metered water usage plus fixed customer charges. Serves approximately 11,713 wastewater customers in Dickson, Hickman, and Williamson Counties.
3. New Service Connection Fees: One-time connection fees for new service setup: Residential Water & Sewer $140.00, Water only $100.00, Commercial Accounts $100.00.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

WADC is a regional public water and wastewater utility that provides potable water supply, wastewater collection, and wastewater treatment services to approximately 22,668 water customers and 11,713 wastewater customers across Dickson, Hickman, Humphreys, and Williamson Counties in Tennessee. Services are delivered through three water treatment plants (combined 11.6 MGD capacity), three wastewater treatment plants, 655+ miles of water main, 218+ miles of sewer main, and supporting customer billing/payment infrastructure.

Product overview

The Water Authority of Dickson County (WADC) operates as a regional water and wastewater utility formed in 2002 through consolidation of multiple utility districts. The utility provides an integrated portfolio of water supply services (via three treatment plants: Cumberland River, Dickson, and Turnbull with combined capacity of 11.6 mgd) and wastewater collection/treatment services (via four wastewater treatment plants: Jones Creek, Fairview, White Bluff, and a planned East Hickman facility). Supporting these core operations are customer-facing modules for account management, online/mobile payment (Online Bill Payment, Automatic Bank Draft, Pay-By-Phone, Payment Kiosks), a Pretreatment Program for industrial users, a FOG Management Program, and an ArcGIS-powered water/sewer availability inquiry tool. The utility serves approximately 22,668 water customers and 11,713 wastewater customers across four counties in Tennessee.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Service
• Wastewater/Sewer Service
• Cumberland River Water Treatment Facility
• Jones Creek Wastewater Treatment Plant
• Fairview Wastewater Treatment Plant
• White Bluff Wastewater Treatment Plant
• Industrial Pretreatment Program
• Fats, Oils, and Grease (FOG) Management Program
• New Service Connection
• Water and Sewer Rate Structure Service

Quantifiable outcome

• 100% perfect score on sanitary survey by regulatory authorities (December 2025)
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators6 records

Recent moves8 records

Expansion highlights4 records

Broad incumbents

• Knoxville Utilities Board (KUB): Larger multi-utility authority in Tennessee providing water, wastewater, gas, and electric services; a scaled-up regional utility benchmark demonstrating the broader utility-authority model that WADC operates within.
• Nashville Metro Water Services: Larger municipal water and wastewater utility serving Nashville-Davidson County; relevant benchmark for Tennessee utility operations, treatment methods, and customer service standards at a larger scale.
• Tennessee American Water: Investor-owned water utility subsidiary of American Water serving Tennessee; the leading private-sector peer showcasing regulated utility operations, rate-base financing, and treatment infrastructure at greater scale.

Direct peers

• First Utility District of Knox County: Established Tennessee utility district providing water and wastewater services to a comparable multi-jurisdiction service area with similar regulatory structure (Tennessee PUC oversight) and customer mix.
• West Knox Utility District: Tennessee water and wastewater utility operating in a comparable suburban/exurban geography with similar infrastructure scope (treatment plants, distribution mains, and lift stations).
• Duck River Utility Commission: Regional water/wastewater utility authority serving multiple counties in middle Tennessee, organized under a similar public utility district model and serving comparable residential, commercial, and industrial customers with combined treatment capacity.
• Consolidated Utility District of Rutherford County: Tennessee regional water utility authority created through consolidation that mirrors WADC's formation model, serving a multi-county service area with both water distribution and wastewater collection.
• Hixson Utility District: Tennessee water and wastewater utility district operating in middle/east Tennessee with similar treatment infrastructure and direct-to-consumer billing model serving residential and commercial customers.

Regional players

• Cleveland Utilities: Tennessee municipal utility authority providing water, wastewater, electric, and other services; comparable organizational structure and similar municipal water/wastewater operations serving mid-sized Tennessee communities.
• Huntsville Utilities Water Division: Multi-jurisdiction water/wastewater utility in north Alabama serving Huntsville/Madison County with comparable service territory size and similar treatment/distribution infrastructure model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/WAofDC
• LinkedInlinkedin.com/company/water-authority-of-dickson-county

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Water Authority of Dickson County