What TierPM does

TierPM is a privately held AV/IT workforce solutions company founded in 2012 and headquartered in Fort Lauderdale, Florida, with a regional office in Richmond, Virginia, serving clients nationwide across the United States. The company's core business is recruiting, staffing, and placement of audio visual, unified communications, video conferencing, and IT professionals for permanent, temporary, and temp-to-hire engagements, supported by a proprietary Talent Network database of more than 30,000 AV/IT candidates. It also offers Recruitment Process Outsourcing (RPO) and on-demand IT/AV project management consulting billed via Master Services Agreements and Statements of Work.

Beyond staffing, TierPM has built a portfolio of professional services and a software product aimed at moving up the value chain. These include custom application development and legacy application re-development services, data analytics and business intelligence consulting using Power BI and Tableau, and AVInsite — a proprietary cloud or on-premise dashboard that visualizes conference room, UC, and AV hardware/software telemetry across Zoom, WebEx, Skype, Blue Jeans, and Crestron Fusion environments. AVInsite is also distributed indirectly through a Reseller Program for AV integration partners.

TierPM monetizes primarily through professional services engagements: hourly bill rates for W2 contract workers, placement fees for permanent hires, and time-and-materials consulting for project, application development, and analytics work. Distribution is sales-led and direct, leveraging a nationwide recruiter team, a self-serve job board, and the Talent Network on both the supply and demand sides, supplemented by an active presence at InfoComm and AV/IT Summit, AVIXA/CEDIA trade association memberships, and earned media in rAVe and Commercial Integrator. The company is founder-controlled, with Marika Aquino (Managing Partner, SCN Hall of Fame 2020) and Lee Ginsberg (Managing Partner) at the helm alongside COO Lillian Lin.

Name

TierPM

Legal name

TierPM AV/IT Workforce Solutions

Website

https://tierpm.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

TierPM is a privately held AV/IT workforce solutions firm that recruits, staffs, and provides project-based consulting for audio visual, unified communications, and IT companies nationwide, supported by a 30,000+ candidate network and its proprietary AVInsite UC/AV analytics dashboard.

Ownership category

akta.pro rank

Product category

AV/IT Staffing Services

NAICS

Human Resources Consulting Services (541612)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Cloud, DevOps & Infrastructure Staffing (BPACADAD)

akta.pro secondary industries

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), Service Desk & ITSM Outsourcing (BPAEAMAF)

Keywords

• AV staffing services
• IT workforce solutions
• Recruitment process outsourcing
• Unified communications analytics
• IT project management consulting

Headquarters

HQ city

Pittsburgh

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. AV/IT Staffing Services: Temporary W2 employees, temporary-to-hire, and permanent hire recruiting. Clients pay for staffing services based on the employment arrangement type - either hourly rates for contract workers or placement fees for permanent hires.
2. Recruitment Process Outsourcing (RPO): Full-service recruitment outsourcing where TierPM manages the entire hiring process for clients. Includes employee payroll services for W2 contract workers.
3. IT/AV Project Management Consulting: On-demand project management resources for IT and AV projects. Clients engage via Master Services Agreement and Statement of Work, paying time and materials for project management services.
4. Custom Application Development: Custom software application development, legacy application re-development, SaaS solutions, and IT infrastructure workflow tracking tools. Billed via Statement of Work based on defined resources and skills required.
5. Data Analytics/BI Services: Data analysis consultation, PowerBi and Tableau support, custom dashboard development, data warehouse services, and business intelligence consultation. Professional services engagement model.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

TierPM is an AV/IT workforce solutions firm that recruits, staffs, and places audiovisual and information technology professionals via permanent, temporary, and temp-to-hire arrangements, including full Recruitment Process Outsourcing. Beyond staffing, the company delivers AVInsite (a proprietary AV/UC data analytics dashboard) and related technology services including data analytics/BI consulting, custom application development, and IT/AV project management consulting.

Product overview

TierPM is an AV/IT workforce solutions company offering a portfolio of interconnected services centered around audio visual and information technology industries. The core offerings include AV/IT staffing solutions (recruiting, staffing, placement), combined with technology solutions including AVInsite (a unified communications dashboard for monitoring conference rooms and collaboration technology), Data Analytics/Business Intelligence solutions, Application Development services, and Project Management consulting. The AVInsite Reseller Program extends the platform through integration partners. These products work together to provide end-to-end workforce and technology support for AV/IT organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• AV/IT Staffing Solutions Recruiting, staffing, and placement services for audiovisual and IT professionals. Includes permanent hire recruiting, temporary staffing, temp-to-hire staffing, and recruitment process outsourcing (RPO) for AV/VTC/UC and IT roles. Targeted at AV integration firms, IT departments, IT services firms, and event production companies that need qualified technical talent.
• AVInsite A cloud or on-premise unified communications and AV data analytics dashboard that visualizes UC and AV devices and software (including Zoom, WebEx, Skype, Blue Jeans, and Crestron Fusion) connected to a network. Provides hardware monitoring, software collaboration insights, asset management, ticketing, scheduling, and utilization data for IT and AV leaders.
• AVInsite Reseller Program A partner program enabling AV integration companies to resell the AVInsite dashboard to their end clients. Partners receive sales resources including brochures, one-pagers, and demos to support client deployments.
• Data Analytics / Business Intelligence Solutions Professional services that help businesses organize, understand, and visualize their data using Power BI, Tableau, and custom dashboards. Includes custom dashboard development, data warehouse design and support, and BI consultation for enterprise organizations.
• Application Development Solutions Custom software application development services including custom software development, legacy application re-development, application support services, SaaS solutions, IT infrastructure workflow tracking tools, and cloud or on-premise application hosting. Billed via Statement of Work based on defined resources and skills.
• Project Management Solutions IT and audio visual project management consulting delivered by on-demand PM resources. Includes project planning and execution, PMO development, data center migration, cloud migration, application migration, server and desktop refresh, and IT managed services for companies with project-based infrastructure, application, and analytics needs.

Quantifiable outcome

• Extensive talent pool of 30,000+ AV/IT professionals in database for rapid candidate matching

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• AV/IT SummitcoreOthers · 6 August 2020TierPM hosted a virtual booth at the AV/IT Summit 2020, a must-attend event for end users and integrators focused on knowledge, insight, networking, and thought leadership.
• rAVe PublicationsminorGTM or Marketing Partner · 1 January 2020TierPM participated in rAVe LAVNCH Week 2.0 where they demoed the AVInsite product. rAVe Founder Gary Kayye featured AVInsite as Best New Tech of 2020.
• AVIXAcoreOthersTierPM is an active member of AVIXA (Audiovisual and Integrated Experience Association), the leading trade association for the AV industry. The company sponsors AVIXA Women's Council events and participates in InfoComm trade shows.
• CEDIAcoreOthersTierPM is a member of CEDIA, the global trade association for companies that design and manufacture consumer technology for residential and commercial use. Jonathan Webster spoke at CEDIA Leadership Conference.
• American Staffing AssociationcoreOthersTierPM is an active member of the American Staffing Association, an industry-leading trade association for staffing companies.
• TechServe AlliancecoreOthersTierPM is an active member of TechServe Alliance, an industry trade association for IT and engineering staffing and workforce solutions companies.
• Women in AV (WAVE)minorGTM or Marketing PartnerTierPM participates in Women in AV (WAVE) organization activities including podcast appearances and survey partnerships focused on demographic research for women in the AV industry.
• InfoCommcoreOthersTierPM exhibits at InfoComm, the largest professional audiovisual trade show in North America (43,000+ attendees). The company displays services and connects with the AV community.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Apex Systems: IT staffing and services firm placing technology consultants across infrastructure, development, and project management. Comparable in business model and customer mix to TierPM's IT staffing, RPO, and project consulting.
• Kforce: Public staffing firm with a Technology staffing practice placing developers, infrastructure, and project professionals on contract and permanent bases. Closely comparable business model to TierPM's IT staffing and RPO services.
• Insight Global: Large IT and professional staffing firm placing contract and permanent technology talent nationwide. Directly comparable to TierPM's IT staffing and project-based consulting lines, with significantly greater scale and a broader vertical mix.
• Mondo Staffing: Digital and technology staffing firm placing professionals in development, infrastructure, data, and digital marketing roles. Comparable model and customer mix to TierPM's IT staffing and BI services lines.
• DISYS (Digital Staffware): IT staffing and consulting firm specializing in placing technology and project management professionals on contract and permanent bases. Comparable model to TierPM's IT staffing and project management consulting lines.
• Eliassen Group: IT staffing and consulting firm with practices in technology consulting, Agile, and project resources. Comparable model to TierPM's IT staffing and project management consulting services.

Emerging players

• Catapult Staffing: Boutique technology staffing firm placing IT, project, and developer talent. Comparable contingent and direct-hire staffing model to TierPM, though without TierPM's AV specialization or proprietary AVInsite product.
• The Intersect Group: Niche IT staffing and consulting firm placing technology and project professionals. Comparable business model to TierPM but smaller and less vertically specialized in AV.

Broad incumbents

• Robert Half International: Largest specialized staffing firm with a dedicated Technology practice placing IT and project talent. Operates as a broad incumbent with much larger scale; overlaps TierPM's IT staffing and project consulting work but does not specialize in AV.
• Aerotek: Major technical and engineering staffing firm placing contract and direct-hire professionals across IT, engineering, and professional services. Comparable to TierPM's contingent staffing model with substantially broader vertical coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tierpm
• Facebookfacebook.com/tierpm
• LinkedInlinkedin.com/company/tier-project-management-partners-inc
• Instagraminstagram.com/tierpm

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TierPM