Family Counseling Service

Name

Family Counseling Service

Legal name

Family Counseling Service

Website

https://aurorafcs.org

Company type

Private

Founded year

1925

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Individual and Family Services (6241), Child and Youth Services (62411), Child and Youth Services (624110), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Educational Services (8200)

akta.pro primary industry

Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK)

akta.pro secondary industries

School Counseling Services (Individual & Group) (EDAKAMAB), Family & Parenting Support Services (BPAGAEAC)

Keywords

• Behavioral health services
• Mental health counseling
• Psychiatric services
• Substance abuse treatment
• Youth counseling programs

Headquarters

HQ city

Aurora

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Billing: Billing Medicaid, Medicare, and commercial insurance providers for behavioral health and psychiatric services. Accepts most major insurance including Blue Cross Blue Shield, Cigna, Humana.
2. Self-Pay with Sliding Scale: For uninsured clients, services provided based on income-level sliding fee scale. Public funds from United Way, INC Board, NFP make up cost difference for clients who cannot pay full fees.
3. Continuing Education Seminars: Professional seminar series for counselors and behavioral health professionals offering continuing education credits. Revenue generated through seminar fees and online course sales.
4. Grant Funding: Grant funding from INC Board, NFP and other organizations supporting mental health programs and behavioral healthcare services.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Family Counseling Service is a nonprofit behavioral health provider delivering outpatient counseling, psychiatric evaluation, medication management, substance abuse treatment, violence intervention, dialectical behavior therapy, and continuing education seminars to individuals, children, adolescents, adults, seniors, and families across Aurora, Oswego, and surrounding Kane and Kendall County communities. Services are delivered in person at two offices, via telehealth, and on-site at partner schools, courts, and community organizations, with multilingual support and a sliding fee scale for uninsured clients.

Product overview

Family Counseling Service is a nonprofit behavioral health provider offering a comprehensive continuum of services from a single unified platform. The core offering is Behavioral Healthcare, supplemented by specialized programs including Child & Adolescent Counseling, Adult Counseling, Older Adult Services, Psychiatric Services (with genetic testing for personalized medication), Substance Abuse Treatment, Dialectical Behavior Therapy (DBT) Program, and Violence Intervention Services. Supporting services include Telehealth (video-based remote care), a Care Coordinator Program (no-cost client support), Continuing Education Network (for professionals), and Internship Programs (for clinicians in training). Online Seminars are delivered via Teachable integration. Services are provided in English and Spanish across Aurora and Oswego, Illinois locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Behavioral Healthcare
• Child and Adolescent Counseling
• Adult Counseling
• Older Adult Services
• Psychiatric Services
• Substance Abuse Treatment
• Dialectical Behavior Therapy (DBT) Program
• Violence Intervention Services
• Telehealth Services
• Continuing Education Network
• Online Seminars (Teachable)
• Care Coordinator Program

Quantifiable outcome

• Served 6,119 individuals in FY2025 with 57,254 hours of care
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Kane County Juvenile CentercoreStrategic or Co-development Partner · 1 July 2024Psychiatric services partnership providing 650 hours of service and serving 957 clients (July 2024 to July 2025). FCS psychiatric team works with this juvenile detention facility to expand access to care.
• TriCity Family ServicescoreStrategic or Co-development Partner · 1 July 2024Kane County's leading provider of counseling and mental health services. Partnership for psychiatric services expansion and coordinated care. Clinical Director Jules O'Neal described partnership as 'highly successful and enjoyable.'
• Mutual GroundcoreStrategic or Co-development Partner · 1 July 2024Provides education, awareness, and life changing services that empower individuals, families, and communities to end the cycle of domestic and sexual violence. Partnership for psychiatric services and coordinated behavioral health care.
• Open DoorcoreStrategic or Co-development Partner · 1 July 2024Community partner organization for expanded access to psychiatric services and strengthened continuum of care.
• East Aurora School District 131coreStrategic or Co-development PartnerPreschool through high school district where Family Counseling Service offers in-school counseling services as part of ONE Aurora initiative to expand mental health support in Aurora school districts.
• Oswego School District 308coreStrategic or Co-development PartnerPreschool through high school district where Family Counseling Service offers in-school counseling services.
• Safe PassageminorStrategic or Co-development PartnerPromotes the right of all to nonviolent and abuse-free relationships through advocacy, intervention and prevention in DeKalb County.
• Gateway FoundationminorStrategic or Co-development PartnerTreats drug & alcohol addiction at 16 rehab centers in Illinois, California & Delaware. Potential referral partnership for substance abuse services.
• City of AuroraminorStrategic or Co-development PartnerHome to Family Counseling Service's downtown offices. Community partnership for behavioral health services.
• Old Second National BankminorOthersBank serving families and businesses in communities FCS serves. Board member Travis Andry serves as SVP Regional Manager Commercial Banking.
• Senior Services AssociatesminorStrategic or Co-development PartnerDedicated to preserving independence, mental and physical well-being, and dignity of Kane, Kendall and McHenry county seniors.
• Kane County Court ServicescoreStrategic or Co-development PartnerServes the community by promoting positive behavioral change utilizing proven methods to increase public safety. Partnership for court-ordered services.
• Kendall County Court ServicescoreStrategic or Co-development PartnerServes the community by promoting positive behavioral change utilizing proven methods to increase public safety. Partnership for court-ordered services.
• Family Service Association of the Greater Elgin AreaminorStrategic or Co-development PartnerStrengthens individuals and families so that they can meet challenges of modern life in positive and constructive ways.
• 360 Youth ServicesminorStrategic or Co-development PartnerProvides life-changing services to youth through substance use prevention education, counseling, and housing.
• The Burton FoundationminorStrategic or Co-development PartnerCreates and preserves high-quality affordable housing for family and senior residents of low and moderate income levels. FCS provides supportive housing services to tenants in several of their properties as part of Community Support Program.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TriCity Family Services: Kane County's leading provider of counseling and mental health services and a stated FCS partner; offers the same core outpatient counseling, family therapy, and community-based behavioral health model to overlapping populations in the same geography.
• Family Service Association of the Greater Elgin Area: Adjacent community-based family services nonprofit serving Elgin and the broader Fox Valley region; directly comparable in mission, sliding-fee counseling model, and family support programming to FCS.
• 360 Youth Services: Naperville-area nonprofit providing substance use prevention, counseling, and youth housing; overlaps with FCS's child/adolescent behavioral health and substance abuse treatment services in the same suburban Chicago catchment.
• Mutual Ground: Domestic and sexual violence services organization and FCS partner; offers overlapping trauma-informed counseling and violence intervention programming (e.g., PAIP-adjacent services) to similar client populations in Kane County.
• Safe Passage: DeKalb County domestic violence advocacy and intervention provider; directly comparable to FCS's Violence Intervention Services (MARS, FAIR programs) in mission and adjacent geography.
• Senior Services Associates: Kane, Kendall and McHenry county senior services nonprofit and FCS partner; directly comparable to FCS's Older Adult Services program for loneliness, grief, and aging-related mental health support.

Broad incumbents

• Pillars Community Health: Larger western Chicago suburban community health provider offering integrated medical, dental, and behavioral health services; broader scope than FCS but comparable outpatient mental health and counseling model in overlapping geographies.
• Thresholds (Chicago): One of the largest community mental health providers in Illinois, with a similar nonprofit, sliding-fee outpatient behavioral health model; serves a broader geography but directly comparable service lines.
• Gateway Foundation: Multi-state addiction treatment provider; directly comparable to FCS's licensed outpatient substance abuse treatment services at much larger scale, with potential referral overlap.

Regional players

• Open Door Clinic of Greater Elgin: Regional community health partner of FCS providing behavioral and primary care coordination; comparable in nonprofit community-health model but focused more on the Elgin sub-market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/FCSAurora
• Xx.com/fcsaurora
• LinkedInlinkedin.com/company/fcsaurora

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Counseling Service