What MDS Global does

MDS Global is a UK-headquartered provider of cloud-based Business Support Systems (BSS) for the telecommunications industry, serving MVNOs, MVNEs, Mobile Network Operators, ISPs, IoT providers, and enterprise customers across Europe, Africa, Asia Pacific, and Latin America. The company was founded in 1985, originally operating as Europe's largest B2B MVNO with over 1 million subscribers before pivoting in 1997 to focus exclusively on BSS technology development. Since 2019, MDS Global has operated as a subsidiary of Lumine Group (TSXV:LMN), the telecom and media vertical of Constellation Software Inc.

MDS Global's product portfolio centres on the Converged Monetisation Platform (CMP) for multi-service billing and revenue management, the Customer Experience Platform (CXP) for digital engagement, DecisionAI for AI-powered decision intelligence, the Revenue Protection Centre (RPC) for fraud and revenue assurance, and the eSIM Lifecycle Platform plus eSIM Travel for orchestration and prepaid roaming. Platforms are TM Forum Open Digital Architecture (ODA) compliant, achieved Silver status in TM Forum's Open API Program in 2025, and are designed as a modular, API-driven, pre-integrated ecosystem.

The company generates revenue through subscription-based SaaS with a pay-as-you-grow licensing model, supplemented by professional services, managed services (SLA-backed, 24x7x365), and support and maintenance contracts, typically structured as multi-year agreements. Go-to-market combines direct enterprise field sales, channel partners, and a heavy event-driven presence at MWC Barcelona, MVNO Nation Live, and TM Forum DTW Ignite.

Name

MDS Global

Legal name

MDS Global Ltd

Website

https://mdsglobal.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

251–500 employees

Short description

MDS Global provides cloud-based BSS solutions — including billing, customer experience, AI decision intelligence, and eSIM orchestration — to MVNOs, MVNEs, and network operators globally, operating as a subsidiary of Lumine Group.

Ownership category

akta.pro rank

Product category

Telecom BSS Software

NAICS

Custom Computer Programming Services (541511), Software Publishers (5132)

SIC

Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

MDM Platforms (Customer/Product/Supplier/Location) (HDAEADAA)

akta.pro secondary industry

Data Modeling & Semantic Layer / Business Glossary (HDAEADAJ)

Keywords

• Telecom BSS software
• Cloud billing platform
• MVNO enablement
• Revenue management
• Digital customer experience

Headquarters

HQ city

Warrington

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS/BSS Platform Subscriptions: Cloud-based BSS solutions delivered as subscription-based SaaS with pay-as-you-grow licensing model, directly linking costs to revenues for customers.
2. Professional Services: Implementation services, managed services, and support & maintenance for BSS deployment and operations.
3. Managed Services: SLA-backed outsourced billing and BSS management available 24x7x365.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

MDS Global sells cloud-based Business Support Systems (BSS) software to MVNOs, MVNEs and Mobile Network Operators worldwide. Its modular platform portfolio handles multi-service billing and revenue management (CMP), digital customer experience (CXP), AI-driven decision intelligence (DecisionAI), revenue assurance and fraud management (RPC), and eSIM orchestration and travel roaming. Implementation, support and 24x7x365 managed services wrap the software offering.

Product overview

MDS Global offers a modular, cloud-based BSS (Business Support Systems) platform portfolio designed for MVNOs, MVNEs, and Network Operators. The core offering comprises the Converged Monetisation Platform (CMP) for billing and revenue management, the Customer Experience Platform (CXP) for digital engagement, DecisionAI for AI-powered decision intelligence, and the Revenue Protection Centre (RPC) for fraud and revenue assurance. eSIM capabilities are addressed through two products: the eSIM Lifecycle Platform for full orchestration and eSIM Travel for prepaid roaming. All platforms are TM Forum-compliant and designed to be API-driven, modular, and pre-integrated. Services include managed services, implementation, and support.

Differentiator

Problem solved

Functional benefit

Brands

• MDS Converged Monetisation Platform (CMP): Industry-leading cloud-based multi-service billing and revenue management platform for telecom operators.
• MDS Customer Experience Platform (CXP)
• MDS DecisionAI
• MDS Revenue Protection Centre
• MDS eSIM Lifecycle Platform
• MDS eSIM Travel
• VNOnDemand
• B2BonDemand
• IoTMonetised

Products and services

• MDS Converged Monetisation Platform (CMP) Industry-leading, cloud-based multi-service billing and revenue management platform for telecom operators ranging from start-up MVNOs to large Tier-1 providers. Handles complex multi-service billing and revenue management.
• MDS DecisionAI AI-powered decision intelligence platform for telecom operators that predicts customer behaviour, optimises lifetime value, and maximises acquisition ROI. Includes forecasting, churn prediction, propensity models, and marketing/media mix analysis.
• MDS Customer Experience Platform (CXP) Unified and evolutive platform delivering a consistent, superior consumer-style digital experience across consumer, enterprise, and IoT segments. Provides B2C self-service capabilities and digital customer engagement tools.
• MDS Revenue Protection Centre (RPC) Analytics-based incident detection and management system for telecom operators to manage fraud, revenue leakage, business process risks, and data quality issues in real time.
• MDS eSIM Lifecycle Platform Full eSIM orchestration platform supporting the entire eSIM lifecycle from profile management to customer engagement and analytics for consumer, enterprise, and IoT segments. Integrates with MDS Global's BSS suite.
• MDS eSIM Travel Turnkey eSIM travel solution enabling rapid deployment of multi-industry eSIM-based prepaid data roaming services with competitive rates worldwide.
• MDS Managed Services SLA-backed outsourced billing and BSS management services operating 24x7x365 for telecom operators using MDS Global platforms.
• MDS Implementation Services Expert implementation team providing project delivery services for BSS platform deployments for telecom operators.
• Support & Maintenance Expert BSS platform support, proactive monitoring, timely updates, and minimal downtime services for MDS Global customers.

Quantifiable outcome

• Reduce churn by up to 30%
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core and strategic.

• Jersey TelecomcoreStrategic or Co-development Partner · 2 March 2026Part of the global MVNO consortium launched at MWC 2026, providing over 500 global mobile and roaming relationships as the connectivity foundation for the partnership.
• MVNE Pty LtdcoreStrategic or Co-development Partner · 2 March 2026Part of the global MVNO consortium at MWC 2026, offering operational enablement aligned with commercial viability to help MVNOs launch and scale internationally.
• YcorpcoreStrategic or Co-development Partner · 2 March 2026Part of the global MVNO consortium at MWC 2026, serving as the MVNA entity within the partnership. Ycorp launched the UK's first digital-only MVNO (Ymobile) in 2024.
• PlatformX Communications (PXC)strategicTechnology or Integration · 25 March 2025Strategic partnership where MDS Converged Monetisation Platform powers PXC's ambitious goals for telecom services.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Optiva: Optiva is a direct competitor offering cloud-native BSS platforms (Charging, Policy, Subscriber Management) targeted at MVNOs, MVNEs, and Tier-1/2 operators globally, overlapping closely with MDS Global's CMP, CXP, and managed services portfolio.
• Cerillion Technologies: Cerillion provides pre-packaged BSS/OSS solutions including convergent billing, CRM, and product catalogues for MVNOs, fixed-line, and enterprise operators, serving the same customer segment as MDS Global with similar modular SaaS delivery.
• Comarch: Comarch provides BSS/OSS solutions including billing, CRM, and service fulfilment for MVNOs, MVNEs, and Tier-1/2 operators, offering directly comparable functionality to MDS Global's converged monetization and customer experience platforms.
• Netcracker Technology: Netcracker offers BSS, OSS, and digital customer experience suites for telecom operators worldwide, competing head-to-head with MDS Global's Converged Monetisation Platform and Customer Experience Platform in B2B, B2C, and IoT segments.

Emerging players

• Matrixx Software: Matrixx is an emerging real-time charging and monetization platform for telcos, directly competing in the cloud-native converged billing space where MDS Global's CMP operates, particularly with Tier-1 and digital service providers.
• Qvantel: Qvantel is an emerging cloud-native BSS provider focused on digital BSS transformation for tier-1 and tier-2 operators, offering convergent charging, customer experience, and partner management that overlaps with MDS Global's product suite.

Broad incumbents

• Amdocs: Amdocs is a broad incumbent offering comprehensive BSS, OSS, and digital transformation suites to global Tier-1 telcos, with overlapping capabilities in billing, customer experience, and AI-driven decisioning that compete with MDS Global's portfolio.
• CSG Systems International: CSG is a broad incumbent offering revenue management, customer engagement, and digital BSS platforms to global communications service providers, competing across billing and monetization segments where MDS Global operates.
• Huawei (Carrier BSS/OSS): Huawei's Carrier Software division offers convergent BSS, charging, and digital experience platforms for global telecom operators, broadly overlapping with MDS Global's portfolio across billing, customer experience, and AI-driven analytics.
• Ericsson (Network & BSS/OSS): Ericsson offers cloud-native BSS/OSS solutions as part of its broader telecom portfolio, competing with MDS Global in monetization and digital BSS modernization for Tier-1 operators worldwide.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/mdsglobal
• YouTubeyoutube.com/channel/UCRcVP_MwvDL4Bc1tJpgEdkw/featured
• LinkedInlinkedin.com/company/martin-dawes-systems

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MDS Global