Pickup
Pickup Services, a subsidiary of La Poste Groupe, operates France's #1 parcel pickup network — 17,000+ retail relay points and 7,000+ automated lockers — serving e-commerce merchants, retailers, consumers, and GeoPost carriers across 30 countries via per-parcel transaction fees.
- Company typePrivate
- Founded2000
- HeadquartersSaint-ouen, France
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Pickup does
Pickup Services SAS is a French parcel pickup and delivery network operator, founded in 2000 and operating as a wholly-owned subsidiary of La Poste Groupe (within the GeoPost/DPD international network). The company runs two complementary formats: Relais Pickup, a network of 17,000+ brick-and-mortar retail pickup points (newsagents, convenience stores, service stations, larger retail chains with 1,500+ points) handling parcels across three weight tiers (0–20 kg standard, 20–30 kg plus, 30+ kg maxi); and Consignes Pickup, a fleet of 7,000+ self-service automated lockers (up from 2,000 in 2023, 6,000 reached in January 2026) installed in high-traffic locations and operating 24/7 with sub-15-second collection via QR code or PIN. Pickup's proprietary technology stack includes a retailer-facing PDA terminal application used by 35,000+ retailers across Europe, the Pickup Pass QR-code system, geomarketing analytics for network planning, and integration to all major French carrier IT systems (Chronopost, Colissimo, DPD France), which is how Pickup is exposed on 90,000+ e-commerce partner sites. Pickup extends the platform with Shop2Shop by Chronopost (C2C/relay-to-relay shipping from €5.10), Click & Collect by Pickup (1,000+ stores), private enterprise lockers, Pickup Logistics (urban green last-mile), and Stuart ship-from-store integrations.
The business model is primarily transactional and platform-mediated. Revenue is generated through per-parcel transaction fees paid by carriers (approximately €0.33 per parcel for standard relay activity, ~€0.28 for large retail networks), supplemented by Shop2Shop shipping revenue, private locker and enterprise solution contracts, retailer-side services (Click & Collect, ship-from-store), Pickup Logistics urban delivery fees, and international network-management/licensing revenue earned by exporting the French model to GeoPost affiliates (DPD Germany, DPD Benelux, Chronopost Portugal, Seur, BRT, Jadlog) across 30 countries and 130,000–140,000 points. Go-to-market is a hybrid B2B/B2C channel-partner motion: Pickup recruits and equips retail pickup points directly (zero investment required from merchants), integrates through the carrier APIs and webservices of Chronopost/Colissimo/DPD France to reach e-commerce sites, and uses regional sales representatives plus digital channels (website, email, social, blog, AB Tasty personalization) to drive both merchant recruitment and end-consumer adoption. Volume is growing approximately 30% per year; the network handles 60M+ parcels domestically per year and 100M+ internationally through GeoPost, with 95% of the French population within a 10-minute walk of a Pickup point. Pickup is led by CEO Maxime d'Hauteville and a director-level team covering network, sales, logistics, IT, marketing, finance, and HR, with approximately 220 employees based at its Saint-Ouen headquarters.
Pickup firmographics
Firmographics- Name
- Pickup
- Legal name
- Pickup Services
- Website
- https://pickup.fr
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Pickup Services, a subsidiary of La Poste Groupe, operates France's #1 parcel pickup network — 17,000+ retail relay points and 7,000+ automated lockers — serving e-commerce merchants, retailers, consumers, and GeoPost carriers across 30 countries via per-parcel transaction fees.
- Ownership category
- akta.pro rank
Pickup industry classification
Industry- Product category
- Parcel Pickup and Last-Mile Delivery Services
- NAICS
- Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (49211)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Carrier-Owned Parcel Locker Networks (TLAAAMAA)
- akta.pro secondary industries
- Express PUDO / Parcel Lockers & Out-of-Home Time-Definite Pickup (TLAAABAL), Transit / Public-Space Locker Networks (Stations, Municipal) (TLAAAMAG)
Keywords
Where Pickup is headquartered
LocationHeadquarters
- HQ city
- Saint-ouen
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
Pickup business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Parcel Transaction Fees: Pickup earns transaction fees for each parcel handled through its network. Standard pickup points receive approximately 33 euro centimes per parcel for standard business activities. Large retailers receive approximately 0.28 euros per parcel.
- Shop2Shop by Chronopost: Pickup facilitates parcel shipping between pickup points through the Shop2Shop service by Chronopost, generating revenue from these inter-point shipments.
- Network Membership Fees: Retailers join the Pickup network to become pickup points, generating traffic and additional sales while Pickup earns fees per parcel handled.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | Standard Pickup Point - parcels 0-20kg |
| Transaction based/ take rate | Monthly | Relais Plus - parcels 20-30kg |
| Transaction based/ take rate | Monthly | Relais Maxi - parcels over 30kg |
| Transaction based/ take rate | Monthly | Large Retailers Network - 1500+ Pickup Points |
| Unit Pricing | Pay-as-you-go | Shop2Shop UK - parcel shipping between pickup points |
| Other | Monthly | Zero Investment for Retailers |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels7 records
Pickup product offering
Product offeringCore offering
Pickup operates France's largest parcel pickup and collection network, comprising 17,000+ retail relay points and 7,000+ automated self-service lockers. The platform connects carriers (Chronopost, Colissimo, DPD France), e-commerce merchants (90,000+ sites), retail partners, and end consumers, enabling parcel drop-off, pickup, returns, and exchange through proprietary software, PDA terminals, and Pickup Pass QR-code authentication.
Product overview
Pickup operates a unified parcel delivery and collection platform built around two complementary core formats: Relais Pickup (relay points) — over 17,000 brick-and-mortar retail partner stores across France offering parcel pickup, deposit, and returns in three weight tiers (standard 0–20 kg, plus 20–30 kg, and maxi 30+ kg); and Consignes Pickup (lockers) — approximately 7,000 self-service automated lockers installed in high-traffic locations offering 24/7 collection and deposit. These core formats are accessible to end consumers via the Pickup Parcel Tracking portal and to e-commerce merchants through carrier API integrations (Chronopost, Colissimo, DPD France). Pickup extends its platform with a layered suite of solutions: Shop2Shop by Chronopost (peer-to-peer and relay-to-relay parcel shipping), Click & Collect by Pickup (in-store order collection for retailers), Ship from Store via Stuart (eco-friendly same-day delivery), Pickup Logistics (urban green logistics), and Private Lockers (consignes privatives for enterprise). A proprietary Pickup retailer application (PDA terminal) connects carriers, retail partners, and end customers across 130,000 Pickup points in 30 countries within the GeoPost network. The platform also incorporates geomarketing data tools and network management operations services exported internationally.
Differentiator
Problem solved
Functional benefit
Brands
- Shop2Shop: A service by Chronopost enabling parcel shipping between Pickup points.
Products and services
- Relais Pickup (Pickup Points Network) Network of 17,000+ brick-and-mortar retail partner stores (newsagents, convenience stores, service stations) where customers collect and deposit parcels delivered by Chronopost, Colissimo, and DPD France. Available in three weight formats: Standard (0-20 kg), Plus (20-30 kg), and Maxi (30+ kg).
- Consignes Pickup (Pickup Lockers) Self-service automated parcel lockers installed in high-traffic locations (post offices, shopping centers, train stations, public streets), enabling 24/7 parcel collection and deposit in under 15 seconds via QR code or PIN. Approximately 7,000 lockers across France as of 2026.
- Shop2Shop by Chronopost
Quantifiable outcome
- 95% of French population within 10 minutes of a Pickup point
- +5 more outcomes
Companies that use Pickup
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
Pickup technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature4 records
Pickup partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered minor and core.
- MédiaKioskminorPickup and MédiaKiosk formalized their partnership at national scale in November 2025. MédiaKiosk is a specialist entity in the media kiosk/press distribution sector.
- ChronopostcoreChronopost is a key carrier partner of Pickup, delivering parcels to the pickup network. Shop2Shop by Chronopost enables direct parcel shipping between Pickup points. Part of La Poste Group.
- ColissimocoreColissimo delivers parcels to Pickup relay points and lockers as part of La Poste Group's logistics network.
- DPD FrancecoreDPD France delivers parcels to Pickup pickup points as part of the DPD/GeoPost group network.
- Sport dans la VilleminorCSR partnership with Sport dans la Ville association, which promotes social and professional integration for 6,500 young people through sports programs.
- La Maison de l'emploi de La Plaine Saint-DenisminorPickup participates in the Club des Jeunes Talents professional coaching week, organized by La Maison de l'emploi de La Plaine Saint-Denis, dedicated to people under 26 years old.
- GeoPost / DPD GroupcoreGeoPost is the international parcel delivery network of La Poste Group. Pickup's expertise is exported to 30 countries through GeoPost carriers including DPD, BRT, Seur, and Jadlog. The network spans 130,000 pickup points globally.
- DPD (Germany)minorDPD Germany uses the Pickup network and IT expertise for parcel delivery across Germany.
- DPD BeneluxminorDPD Benelux uses Pickup network services in Belgium and Netherlands.
- Chronopost PortugalminorChronopost Portugal utilizes Pickup network and expertise for parcel deliveries in Portugal.
- BRT (Italy)minorBRT (Bartolini) is an Italian carrier partner utilizing Pickup network services.
- Seur (Spain)minorSeur is a Spanish carrier partner using Pickup network for parcel deliveries in Spain.
- Jadlog (Brazil)minorJadlog is a Brazilian carrier partner utilizing Pickup network for international parcel deliveries.
Scale indicators13 records
Recent moves9 records
Expansion highlights6 records
Pickup competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
Pickup social profiles
Digital presencePickup compliance and trust
Trust signalCompliance2 records
Pickup financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pickup leadership team
Management profileNumber of profiles
Profiles13 records
Pickup funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pickup M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pickup
What does Pickup do?
Pickup operates France's largest parcel pickup and collection network, comprising 17,000+ retail relay points and 7,000+ automated self-service lockers. The platform connects carriers (Chronopost, Colissimo, DPD France), e-commerce merchants (90,000+ sites), retail partners, and end consumers, enabling parcel drop-off, pickup, returns, and exchange through proprietary software, PDA terminals, and Pickup Pass QR-code authentication.
Is Pickup a public or private company?
Pickup is a private company. It is classified as corporate owned and is currently operating.
When was Pickup founded?
Pickup was founded in 2000. It employs 251 to 500 people.
Where is Pickup based?
Pickup is headquartered in Saint-ouen, France, in the Europe region.
How does Pickup make money?
Three revenue lines are on record. Parcel Transaction Fees are the primary driver. The others are shop2Shop by Chronopost and network Membership Fees.
Does Pickup have an API?
No public API is recorded for Pickup.
What industry is Pickup in?
Pickup's product category is Parcel Pickup and Last-Mile Delivery Services. Its primary akta.pro industry code is TLAAAMAA, Carrier-Owned Parcel Locker Networks, with a secondary code of TLAAABAL, Express PUDO / Parcel Lockers & Out-of-Home Time-Definite Pickup. Its NAICS code is 4921 and its SIC code is 4210.