Pickup

What Pickup does

Pickup Services SAS is a French parcel pickup and delivery network operator, founded in 2000 and operating as a wholly-owned subsidiary of La Poste Groupe (within the GeoPost/DPD international network). The company runs two complementary formats: Relais Pickup, a network of 17,000+ brick-and-mortar retail pickup points (newsagents, convenience stores, service stations, larger retail chains with 1,500+ points) handling parcels across three weight tiers (0–20 kg standard, 20–30 kg plus, 30+ kg maxi); and Consignes Pickup, a fleet of 7,000+ self-service automated lockers (up from 2,000 in 2023, 6,000 reached in January 2026) installed in high-traffic locations and operating 24/7 with sub-15-second collection via QR code or PIN. Pickup's proprietary technology stack includes a retailer-facing PDA terminal application used by 35,000+ retailers across Europe, the Pickup Pass QR-code system, geomarketing analytics for network planning, and integration to all major French carrier IT systems (Chronopost, Colissimo, DPD France), which is how Pickup is exposed on 90,000+ e-commerce partner sites. Pickup extends the platform with Shop2Shop by Chronopost (C2C/relay-to-relay shipping from €5.10), Click & Collect by Pickup (1,000+ stores), private enterprise lockers, Pickup Logistics (urban green last-mile), and Stuart ship-from-store integrations.

The business model is primarily transactional and platform-mediated. Revenue is generated through per-parcel transaction fees paid by carriers (approximately €0.33 per parcel for standard relay activity, ~€0.28 for large retail networks), supplemented by Shop2Shop shipping revenue, private locker and enterprise solution contracts, retailer-side services (Click & Collect, ship-from-store), Pickup Logistics urban delivery fees, and international network-management/licensing revenue earned by exporting the French model to GeoPost affiliates (DPD Germany, DPD Benelux, Chronopost Portugal, Seur, BRT, Jadlog) across 30 countries and 130,000–140,000 points. Go-to-market is a hybrid B2B/B2C channel-partner motion: Pickup recruits and equips retail pickup points directly (zero investment required from merchants), integrates through the carrier APIs and webservices of Chronopost/Colissimo/DPD France to reach e-commerce sites, and uses regional sales representatives plus digital channels (website, email, social, blog, AB Tasty personalization) to drive both merchant recruitment and end-consumer adoption. Volume is growing approximately 30% per year; the network handles 60M+ parcels domestically per year and 100M+ internationally through GeoPost, with 95% of the French population within a 10-minute walk of a Pickup point. Pickup is led by CEO Maxime d'Hauteville and a director-level team covering network, sales, logistics, IT, marketing, finance, and HR, with approximately 220 employees based at its Saint-Ouen headquarters.

Name

Pickup

Legal name

Pickup Services

Website

https://pickup.fr

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

251–500 employees

Short description

Pickup Services, a subsidiary of La Poste Groupe, operates France's #1 parcel pickup network — 17,000+ retail relay points and 7,000+ automated lockers — serving e-commerce merchants, retailers, consumers, and GeoPost carriers across 30 countries via per-parcel transaction fees.

Ownership category

akta.pro rank

Product category

Parcel Pickup and Last-Mile Delivery Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (49211)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Carrier-Owned Parcel Locker Networks (TLAAAMAA)

akta.pro secondary industries

Express PUDO / Parcel Lockers & Out-of-Home Time-Definite Pickup (TLAAABAL), Transit / Public-Space Locker Networks (Stations, Municipal) (TLAAAMAG)

Keywords

• Parcel pickup network
• Locker delivery service
• Last-mile delivery
• Click and collect
• E-commerce delivery solutions

Headquarters

HQ city

Saint-ouen

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Parcel Transaction Fees: Pickup earns transaction fees for each parcel handled through its network. Standard pickup points receive approximately 33 euro centimes per parcel for standard business activities. Large retailers receive approximately 0.28 euros per parcel.
2. Shop2Shop by Chronopost: Pickup facilitates parcel shipping between pickup points through the Shop2Shop service by Chronopost, generating revenue from these inter-point shipments.
3. Network Membership Fees: Retailers join the Pickup network to become pickup points, generating traffic and additional sales while Pickup earns fees per parcel handled.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Pickup operates France's largest parcel pickup and collection network, comprising 17,000+ retail relay points and 7,000+ automated self-service lockers. The platform connects carriers (Chronopost, Colissimo, DPD France), e-commerce merchants (90,000+ sites), retail partners, and end consumers, enabling parcel drop-off, pickup, returns, and exchange through proprietary software, PDA terminals, and Pickup Pass QR-code authentication.

Product overview

Pickup operates a unified parcel delivery and collection platform built around two complementary core formats: Relais Pickup (relay points) — over 17,000 brick-and-mortar retail partner stores across France offering parcel pickup, deposit, and returns in three weight tiers (standard 0–20 kg, plus 20–30 kg, and maxi 30+ kg); and Consignes Pickup (lockers) — approximately 7,000 self-service automated lockers installed in high-traffic locations offering 24/7 collection and deposit. These core formats are accessible to end consumers via the Pickup Parcel Tracking portal and to e-commerce merchants through carrier API integrations (Chronopost, Colissimo, DPD France). Pickup extends its platform with a layered suite of solutions: Shop2Shop by Chronopost (peer-to-peer and relay-to-relay parcel shipping), Click & Collect by Pickup (in-store order collection for retailers), Ship from Store via Stuart (eco-friendly same-day delivery), Pickup Logistics (urban green logistics), and Private Lockers (consignes privatives for enterprise). A proprietary Pickup retailer application (PDA terminal) connects carriers, retail partners, and end customers across 130,000 Pickup points in 30 countries within the GeoPost network. The platform also incorporates geomarketing data tools and network management operations services exported internationally.

Differentiator

Problem solved

Functional benefit

Brands

• Shop2Shop: A service by Chronopost enabling parcel shipping between Pickup points.

Products and services

• Relais Pickup (Pickup Points Network) Network of 17,000+ brick-and-mortar retail partner stores (newsagents, convenience stores, service stations) where customers collect and deposit parcels delivered by Chronopost, Colissimo, and DPD France. Available in three weight formats: Standard (0-20 kg), Plus (20-30 kg), and Maxi (30+ kg).
• Consignes Pickup (Pickup Lockers) Self-service automated parcel lockers installed in high-traffic locations (post offices, shopping centers, train stations, public streets), enabling 24/7 parcel collection and deposit in under 15 seconds via QR code or PIN. Approximately 7,000 lockers across France as of 2026.
• Shop2Shop by Chronopost

Quantifiable outcome

• 95% of French population within 10 minutes of a Pickup point
• +5 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature4 records

Partnerships

13 partnerships are on record, tiered minor and core.

• MédiaKioskminorStrategic or Co-development Partner · 20 November 2025Pickup and MédiaKiosk formalized their partnership at national scale in November 2025. MédiaKiosk is a specialist entity in the media kiosk/press distribution sector.
• ChronopostcoreChannel Partner/ Reseller/ DistributorChronopost is a key carrier partner of Pickup, delivering parcels to the pickup network. Shop2Shop by Chronopost enables direct parcel shipping between Pickup points. Part of La Poste Group.
• ColissimocoreChannel Partner/ Reseller/ DistributorColissimo delivers parcels to Pickup relay points and lockers as part of La Poste Group's logistics network.
• DPD FrancecoreChannel Partner/ Reseller/ DistributorDPD France delivers parcels to Pickup pickup points as part of the DPD/GeoPost group network.
• Sport dans la VilleminorOthersCSR partnership with Sport dans la Ville association, which promotes social and professional integration for 6,500 young people through sports programs.
• La Maison de l'emploi de La Plaine Saint-DenisminorOthersPickup participates in the Club des Jeunes Talents professional coaching week, organized by La Maison de l'emploi de La Plaine Saint-Denis, dedicated to people under 26 years old.
• GeoPost / DPD GroupcoreChannel Partner/ Reseller/ DistributorGeoPost is the international parcel delivery network of La Poste Group. Pickup's expertise is exported to 30 countries through GeoPost carriers including DPD, BRT, Seur, and Jadlog. The network spans 130,000 pickup points globally.
• DPD (Germany)minorChannel Partner/ Reseller/ DistributorDPD Germany uses the Pickup network and IT expertise for parcel delivery across Germany.
• DPD BeneluxminorChannel Partner/ Reseller/ DistributorDPD Benelux uses Pickup network services in Belgium and Netherlands.
• Chronopost PortugalminorChannel Partner/ Reseller/ DistributorChronopost Portugal utilizes Pickup network and expertise for parcel deliveries in Portugal.
• BRT (Italy)minorChannel Partner/ Reseller/ DistributorBRT (Bartolini) is an Italian carrier partner utilizing Pickup network services.
• Seur (Spain)minorChannel Partner/ Reseller/ DistributorSeur is a Spanish carrier partner using Pickup network for parcel deliveries in Spain.
• Jadlog (Brazil)minorChannel Partner/ Reseller/ DistributorJadlog is a Brazilian carrier partner utilizing Pickup network for international parcel deliveries.

Scale indicators13 records

Recent moves9 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/pickup_fr?lang=fr
• Facebookfacebook.com/pickup.fr
• LinkedInlinkedin.com/company/pickup-sa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pickup