AandO IT Group

What AandO IT Group does

A&O IT Group is a UK-based, privately held IT managed services and cyber security provider founded in 1964, operating as a public limited company (Plc) without external institutional investment. The company delivers global IT engineering, break/fix, lifecycle management, service desk, warehousing and logistics, cyber consultancy/assurance/operations, modern workplace, cloud, and AI solutions across 130+ countries, with physical offices spanning the UK (HQ Bracknell), France, Germany, the Netherlands, Switzerland, Austria, India, Japan, and a regional HQ in Abu Dhabi.

The company's service delivery is underpinned by two proprietary platforms. FieldView provides automated, end-to-end engineer scheduling and ticket management with real-time SLA visibility, EDI/API integration to client ITSM systems (ServiceNow, Remedy), and logistics/stock control, processing 30,000+ transactions monthly across 5,000+ registered engineers. TrainView is a global e-learning platform with 150+ courses and 200+ hours of content covering 120+ countries, supporting cheat-proof assessments and e-passport verification for 4,000+ trained engineers. A specialist security testing subsidiary, Corsaire, provides penetration testing, red teaming, and AI/LLM security assessments. The company holds CREST, ISO 27001/9001/14001/22301/45001, Cyber Essentials Plus, JOSCAR, and BSI accreditations.

Revenue is generated through bespoke managed services contracts (annual and multi-year), project-based IT deployments, cyber security testing and managed SOC contracts, and a Full-Time Engineer (FTE) on-site model that places dedicated engineers at client locations. Go-to-market is enterprise field sales targeting Finance, Retail, Energy & Utilities, Pharmaceutical, and Public Sector verticals, augmented by channel partnerships with global outsourcers (HP, Fujitsu, NTT, HCL, Cognizant) and technology alliances (Microsoft, Cisco, AWS, Fortinet, Zabbix). Pricing is quote-based and tailored to scope, geography, and SLA requirements; no public price points are disclosed.

Name

AandO IT Group

Legal name

A&O IT Group Plc

Website

https://aoitgroup.com

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

251–500 employees

Short description

A&O IT Group is a UK-headquartered IT managed services and cyber security provider delivering global on-site engineering, managed SOC, and security testing across 130+ countries, underpinned by proprietary FieldView scheduling and TrainView e-learning platforms and a specialist Corsaire security division.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

IT Service Desk & End-User Support (L1/L2) (BPAAACAA), IT Service Management (ITSM) Platforms (HDAEALAA), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), ITSM Reporting, SLA/XLA & Service Performance Management (BPAEAJAL)

Keywords

• Managed IT services
• Cyber security services
• Field engineer management
• IT infrastructure support
• Penetration testing

Headquarters

HQ city

Reading

HQ country

United Kingdom

HQ region

Europe

Offices31 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Ongoing managed IT support services delivered globally, including service desk, field engineering, and asset management. Revenue generated through service contracts with SLAs.
2. IT Project Services: Project-based IT services including deployments, IT audits, network solutions, lifecycle management. One-off project fees for implementation and deployment.
3. Cyber Security Services: Security testing and consultancy including penetration testing, red teaming, vulnerability assessments, managed SOC services, and security training. Both project-based testing and recurring monitoring contracts.
4. Full-Time Engineer (FTE) Model: Dedicated on-site engineers provided to clients as an extension of their team. Cost-effective alternative to hiring permanent staff, with flexible modular service arrangements.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

A&O IT Group delivers global IT managed services and cyber security solutions across 130+ countries, including IT engineering, service desk, lifecycle management, warehousing and logistics, project-based IT deployments, and a full suite of cyber security services from penetration testing to managed SOC. Two proprietary platforms — FieldView for engineer scheduling and management, and TrainView for global training and certification — underpin consistent global service delivery, supported by on-site Full-Time Engineer (FTE) placements.

Product overview

A&O IT Group provides a comprehensive portfolio of IT services and proprietary software products. The core offerings include IT Managed Services (global IT engineering, break/fix, lifecycle management, service desk, warehousing and logistics), IT Project Services (audits, deployments, network solutions), Cyber Security (penetration testing, red teaming, vulnerability assessments, managed SOC, compliance advisory), Modern Work (device management, cloud telephony, Microsoft 365), AI Solutions (strategy, conversational AI, agentic AI), and Cloud Platforms (managed services, FinOps, backup/DR). Two proprietary software platforms underpin many services: FieldView (field engineer scheduling and management software) and TrainView (global e-learning platform for engineer training and certification). The Cyber Security division includes specialist services such as physical penetration testing, mobile/web application security testing, cloud penetration testing, AI/LLM security assessments, and ICS/SCADA security assessments. Together these products and services form an integrated, one-stop IT shop supporting businesses globally.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Managed Services
• IT Project Services
• Cyber Security Services
• Modern Work
• AI Solutions Artificial intelligence consulting and development services including AI strategy and roadmap development, conversational AI and chatbot development, and agentic AI development for enterprise clients.
• Cloud Platforms Cloud infrastructure services including 24/7 cloud managed services with monitoring and operations, FinOps cloud cost management, and cloud backup and disaster recovery for enterprise clients.
• FieldView Proprietary field engineer management software providing fully automated end-to-end engineer scheduling and management, serving as a centralised control system for tickets and engineers across the globe with real-time visibility, SLA monitoring, cost management, and logistics/stock control. Integrates with ServiceNow and Remedy via EDI or API.
• TrainView Proprietary global e-learning platform delivering bespoke online training programmes, assessments, and onboarding for engineers, ensuring they are suitably trained, compliant, and accredited before arriving on site, with 150+ courses, 200+ hours of content, algorithmic cheat-proof assessments, and e-passport verification across 120+ countries.
• Penetration Testing Simulated cyber attack testing across an organisation's networks, software, apps and websites to identify vulnerabilities, delivered by CREST-certified consultants.
• Red Teaming Comprehensive simulated attacks putting the organisation in the shoes of sophisticated cyber attackers for realistic adversary-emulation testing.
• Managed SOC Services 24/7 Security Operations Centre monitoring of network, systems and applications using AI and machine learning to detect and respond to security incidents before they become critical.
• Virtual CISO Virtual Chief Information Security Officer service providing strategic cybersecurity leadership on a fractional basis to enterprise clients.
• AI/LLM Security Assessments Specialist security testing for AI and LLM applications, assessing against OWASP Top 10 for LLM Applications vulnerability classes including prompt injection and model denial of service.
• Full-Time Engineer (FTE) Model Dedicated on-site engineers provided to enterprise clients as an extension of their team, offering a cost-effective alternative to hiring permanent staff with flexible modular service arrangements on multi-year contracts.

Quantifiable outcome

• 4,000+ engineers trained and assessed across 120+ countries
• +5 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature2 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• MicrosoftcoreTechnology or IntegrationTechnology partnership for cyber security solutions and modern work implementations including Microsoft 365
• CiscocoreTechnology or IntegrationTechnology partnership for networking and security solutions
• AWScoreTechnology or IntegrationCloud platform partnership - A&O IT Group migrated FieldView to AWS for enhanced security and availability, with plans for generative AI integration
• FortinetcoreTechnology or IntegrationSecurity technology partnership for cyber security solutions
• ZabbixsupportingTechnology or IntegrationTechnology partnership for monitoring and network management solutions

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Capgemini Engineering: Global IT services and engineering firm with strong managed services and cyber practices. Competes for large enterprise IT outsourcing deals where A&O's channel partners (Fujitsu, NTT) often deliver.
• Accenture Security: Global consulting and IT services giant with substantial managed services and security practices. Overlaps with A&O's enterprise IT outsourcing and cyber security offerings but operates at vastly larger scale and breadth.

Emerging players

• Marlowe plc (Fire & Security / IT Services subsidiaries): UK-listed group consolidating IT services, cyber security, and compliance providers. Comparable in cyber security services and UK enterprise customer base, and represents a potential strategic acquirer/peer.

Direct peers

• Trustwave: Global cyber security services provider offering managed SOC, penetration testing, and consulting. Comparable cyber operations and cyber assurance capabilities to A&O's Corsaire division.
• Bechtle AG: German-headquartered IT services and managed services company with pan-European coverage and growing UK presence. Offers comparable IT lifecycle, managed services, and cyber security portfolio to enterprise and public sector clients.
• NCC Group: UK-listed cyber security specialist providing penetration testing, red teaming, managed SOC, and compliance advisory. Directly comparable to A&O Corsaire's cyber assurance and operations portfolio.
• Computacenter: UK-listed enterprise IT infrastructure and managed services provider with comparable global field engineering, service desk, and lifecycle management offerings. Both target large enterprises with multi-country IT outsourcing needs and have built proprietary service delivery platforms.
• SCC (Specialist Computer Centres): Large European IT services and solutions provider offering managed services, field engineering, and cyber security across multiple geographies. Directly comparable in scale and customer profile to A&O's UK and continental European operations.

Regional players

• Softcat plc: UK-focused IT infrastructure provider with strong enterprise sales motion and partner-led model. Comparable in UK enterprise customer base and IT lifecycle/managed services offerings, though less focused on global field engineering delivery.
• Bytes Technology Services: UK IT software and services distributor with growing managed services arm. Comparable UK enterprise customer overlap and similar technology partner ecosystem (Microsoft, AWS).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/aoitgroup
• Facebookfacebook.com/sharer/sharer.php?u=https://www.aoitgroup.com
• LinkedInlinkedin.com/company/a&o-it-services

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AandO IT Group