MedEZ

What MedEZ does

MedEZ (legally Integrated Software Solutions dba MedEZ) is a privately held, bootstrapped behavioral health software vendor founded in 1996 and headquartered in Davie, Florida. The company develops and sells an all-in-one EHR and practice management platform purpose-built for behavioral health and substance abuse treatment organizations, serving both inpatient and outpatient facilities across government and private sectors in the US, Middle East (UAE offices in Abu Dhabi and Dubai), and Mexico. Its platform combines clinical documentation, patient management, scheduling, revenue cycle management, pharmacy/medication management, patient portal, and telehealth into a single integrated system built on Microsoft infrastructure with HL7/API interoperability.

The core product portfolio is structured in three tiers: MedEZ Web Clinic (cloud-based standard platform), MedEZ Enterprise (enterprise-grade customizable solution with multi-location support and flexible cloud/on-premise/hybrid deployment), and VIP Expert Client Services (premium support tier). Notable technical differentiators include built-in ASAM Criteria tools, Wiley Treatment Planner integration with thousands of pre-written treatment components, custom clinical note designer with 150+ templates, barcoded patient management, and integrations with Omnicell, Pyxis, and Merative Micromedex for pharmacy and clinical decision support. Recent product activity includes Microsoft Power BI integration (December 2025), Omnicell integration (November 2024), and Merative Micromedex integration (October 2023).

MedEZ monetizes through subscription licensing with annual or multi-year billing cadences, quote-based pricing (not publicly disclosed), transaction-based professional billing services (achieving a 97%+ first-time claim approval rate), and tiered implementation/training services bundled with software. The company employs a sales-led go-to-market motion with direct field sales, inside sales, and content marketing, targeting enterprise and mid-market behavioral health facilities. It remains founder-led by Thedy Brezault (Owner/Founder/CEO/President), has 11-50 employees, has never raised external funding, and operates without a parent company.

Name

MedEZ

Legal name

Integrated Software Solutions dba MedEZ

Website

https://medez.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

MedEZ is a privately held, bootstrapped behavioral health EHR vendor founded in 1996 that sells an integrated clinical, billing, pharmacy, and practice management platform purpose-built for mental health and substance abuse treatment facilities across inpatient and outpatient settings in the US, UAE, and Mexico.

Ownership category

akta.pro rank

Product category

Behavioral Health EHR Software

NAICS

Health Care and Social Assistance (62)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Medication Adherence & Therapy Management Platforms (refills, reminders, MTM) (HLALAIAG)

akta.pro secondary industries

Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools (HLACAKAH), Psychiatry & Medication Management Platforms (HLALAEAB)

Keywords

• Behavioral health EHR
• Substance abuse software
• Revenue cycle management
• Clinical documentation
• Practice management

Headquarters

HQ city

Davie

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. EHR Software Licensing: MedEZ offers cloud-based EHR software with subscription and full-ownership options. Pricing varies by deployment type (cloud, on-premise, or hybrid) and facility size. The platform is offered as MedEZ Web Clinic (standard) and MedEZ Enterprise (enterprise-grade customization).
2. Medical Billing Services: Professional billing services including electronic claim submissions, follow-ups and appeals for denied claims, submission of voided/replacement/corrected claims, and full documentation support for Annual Cost Report. These services are integrated within the EHR system.
3. Implementation & Training Services: Full-cycle implementation services including assessment, customization, implementation, training, and technical support. Assessment evaluates business and operations model; customization tailors the platform; implementation manages phased rollout; training provides role-based hands-on sessions.
4. VIP Expert Client Services: Optional expert support including remote or on-site assistance, system usage monitoring, hands-on guidance, and strategic optimization with flexible service plans and customizable support hours.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

MedEZ sells a cloud-based, HIPAA-compliant behavioral health EHR and practice management platform (MedEZ Web Clinic and MedEZ Enterprise) purpose-built for behavioral health and substance abuse treatment facilities. The platform combines integrated clinical documentation, billing/revenue cycle management, scheduling, pharmacy, telehealth, patient portal, and built-in ASAM and Wiley Treatment Planner content. MedEZ complements the software with bundled Assessment, Implementation, Training, and Technical Support services, plus optional VIP Expert Client Services and outsourced Professional Billing Services.

Product overview

MedEZ offers a comprehensive, all-in-one behavioral health EHR and practice management platform designed specifically for behavioral health and substance abuse treatment organizations. The portfolio centers on three main product tiers: MedEZ Web Clinic (cloud-based core platform), MedEZ Enterprise (enterprise-grade customizable solution), and VIP Expert Client Services (premium support tier). The platform integrates clinical documentation, patient management, scheduling, billing/revenue cycle management, medication management, pharmacy, patient portal, and telehealth into a unified system. Key modules include Clinical Dashboard, Patient Navigator, Billing/RCM, Pharmacy Module, Patient Portal, Multi-Resource Scheduler, Barcoded Patient Management, Electronic Drug Administration, Report Generator, and Dictation/Speech-to-text tools. The system includes built-in integrations with Wiley Treatment Planner and ASAM Criteria for clinical workflows, plus external integrations with Omnicell, Pyxis, Merative Micromedex, Microsoft Power BI, and HL7/API for interoperability. Specialized sub-brands address Mental Health Software, Medical Billing Software, EHR Systems, EMR Software, and Education/Nonprofits EHR. Implementation services (Assessment, Implementation, Training, Technical Support) and Professional Billing Services complement the software offerings.

Differentiator

Problem solved

Functional benefit

Brands

• Clinika: Login portal and web clinic platform for MedEZ EHR system, offering integrated clinical and billing functionality for behavioral health facilities.

Products and services

• MedEZ Web Clinic Cloud-based EHR platform providing integrated clinical and billing functionality for behavioral health and substance abuse facilities, with HIPAA compliance, encrypted data protection, built-in compliance tools, and flexible hosting options. Pricing includes Assessment, Implementation, Staff training, and Technical support.
• MedEZ Enterprise Enterprise-grade customizable EHR solution with multi-location support, flexible deployment (cloud, on-premise, or hybrid), advanced reporting and analytics, and scalability for growing behavioral health organizations. Quote-based pricing bundled with Assessment, Implementation, Staff training, and Technical support.
• VIP Expert Client Services Premium support tier providing interoperability readiness (HL7, API), optional remote or on-site expert support, system usage monitoring, strategic optimization, and flexible service plans with customizable support hours. Price includes Assessment, Implementation, Staff training, and Technical support.
• Assessment Services Professional service starting with a thorough assessment of the customer's business and operations model, clinical workflows, and compliance requirements to inform platform configuration before implementation.
• Customization Services Professional service that tailors the MedEZ platform to the facility's clinical, billing, and operational needs based on the initial assessment, including form building, workflows, and reporting configuration.
• Implementation Services Structured and phased implementation service managing timelines, data migration, and go-live readiness, delivered by experienced project managers as part of the full-cycle deployment.
• Training Services Hands-on role-based training sessions, customized for clinical, billing, and administrative users, with ongoing resources and refreshers to support confident system use.
• Technical Support Ongoing U.S.-based technical support available via phone, email, or customer portal, providing reliable and responsive service to ensure smooth operations for behavioral health facilities.
• Professional Billing Services Expert outsourced billing service handling electronic claim submissions, follow-ups and appeals for denied claims, submission of voided/replacement/corrected claims, and full documentation support for the Annual Cost Report. Integrated within the MedEZ EHR system, with a reported first-time claim approval rate exceeding 97%.

Quantifiable outcome

• First-time claim approval rate exceeding 97%
• +2 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability4 records

Feature18 records

Partnerships

Eight partnerships are on record, tiered core.

• OmnicellcoreTechnology or Integration · 1 November 2024MedEZ integrates with Omnicell automated medication dispensing systems to ensure secure, accurate, and efficient medication management. The integration enables real-time syncing of medication orders, automated dispensing, and accurate tracking across pharmacy and nursing workflows, supporting a closed-loop medication administration process to reduce errors and improve compliance.
• PyxiscoreTechnology or IntegrationMedEZ integrates with Pyxis automated medication dispensing systems to sync medication orders in real time, track usage, and support compliance with safety protocols across inpatient workflows.
• Merative MicromedexcoreTechnology or IntegrationMedEZ integration with Merative Micromedex provides comprehensive drug, disease, and toxicology information databases offering evidence-based clinical decision support to enhance patient safety.
• Wiley Treatment Planner / PracticePlannerscoreTechnology or IntegrationMedEZ integrates with Wiley's industry-leading treatment planning content, providing clinicians access to thousands of pre-written, customizable goals, objectives, and interventions. This reduces documentation time and improves plan consistency across providers.
• ASAM (American Society of Addiction Medicine)coreTechnology or IntegrationMedEZ includes built-in ASAM Criteria tools helping clinicians perform structured, multidimensional assessments to determine the appropriate level of care. Supports substance use treatment workflows with preloaded ASAM forms, automated level of care suggestions, and integrated treatment planning aligned with ASAM standards.
• Microsoft PartnercoreTechnology or IntegrationMedEZ is a Microsoft Partner with Power BI integration providing real-time dashboards and visual reports for tracking clinical, financial, and operational performance. Built on Microsoft infrastructure for reliability and security.
• ASAM CO-TRIAGEcoreTechnology or IntegrationIntegration with ASAM CO-TRIAGE for crisis triage and initial assessment workflows in substance use treatment settings.
• ASAM CONTINUUMcoreTechnology or IntegrationIntegration with ASAM CONTINUUM for comprehensive addiction medicine clinical decision support and assessment tools.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Kipu Health: Kipu Health sells an EHR and practice management platform purpose-built for addiction treatment and behavioral health providers. It is a direct peer to MedEZ in the substance abuse and behavioral health EHR category, with comparable customer segments and workflow depth.
• Qualifacts: Qualifacts owns Credible, CareLogic, and InSync—behavioral health EHR platforms serving mental health and substance use treatment organizations. It competes head-to-head with MedEZ across similar customer verticals and use cases.
• BestNotes: BestNotes provides an EHR and customer relationship management platform tailored for addiction treatment and behavioral health facilities. It is a direct peer in the substance abuse treatment EHR niche with overlapping workflows and customer profiles.
• Echo Group: Echo Group provides behavioral health software for mental health and substance abuse treatment providers, including clinical, billing, and reporting modules. It is a direct peer to MedEZ with similar product breadth in the behavioral health EHR market.
• Welligent: Welligent offers a cloud-based EHR and practice management platform for behavioral health, mental health, and human services organizations. It is a direct peer targeting similar mid-market behavioral health providers as MedEZ.
• Valant: Valant provides a behavioral health EHR and practice management platform focused on outpatient mental health providers. It is a direct peer in the behavioral health EHR space with comparable workflow emphasis on clinical documentation and billing.
• Core Solutions (Cx360): Core Solutions provides the Cx360 behavioral health EHR platform for mental health and addiction treatment providers. It is a direct peer in the behavioral health and substance abuse treatment EHR category.

Broad incumbents

• Netsmart Technologies: Netsmart is a large, established behavioral health and human services EHR vendor serving inpatient and outpatient providers. It is a broad incumbent peer with overlapping customer base but considerably broader portfolio and scale than MedEZ.
• Epic Systems: Epic is the dominant general-purpose EHR vendor for large health systems, increasingly expanding behavioral health capabilities. It is a broad incumbent that competes indirectly with MedEZ for mid-market and community behavioral health facilities.
• athenahealth: athenahealth provides a cloud-based EHR and practice management platform broadly serving ambulatory care providers, including behavioral health. It is a broad incumbent peer competing on integrated clinical and billing workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/iss.medez
• LinkedInlinkedin.com/company/medez---integrated-software-solutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedEZ