SAP Concur Japan

What SAP Concur Japan does

SAP Concur Japan (株式会社コンカー) is the Japanese operating entity of SAP Concur, the cloud-based travel, expense, and invoice management business of SAP SE, serving as the local distributor and support arm following SAP's 2014 acquisition of Concur Technologies, Inc. The company offers a unified T&E platform built on three core products — Concur Expense, Concur Travel, and Concur Invoice — augmented by a broad module catalog including Intelligence (BI/reporting), Verify (AI fraud detection across 38+ scenarios), ExpenseIt (receipt OCR), Budget, Concur Request, TripIt Pro, Joule (generative AI copilot), and vertical-specific add-ons for higher education and local government.

Underlying technology is cloud-native, leveraging a 100M+ user global data footprint for AI/ML capabilities spanning computer vision (receipt and invoice OCR), anomaly detection (fraud, price anomalies), predictive analytics (spend forecasting, budget alerts), and generative AI (Joule copilot, Request Assistant). The platform integrates natively with SAP S/4HANA and the broader SAP ecosystem, and connects to a 100+ application App Center including Japanese transit cards (Suica, PASMO, nimoca), taxi apps (S.RIDE, GO), QR payments (PayPay), International SOS, and Amtrak via TripLink. Regulatory compliance with the Invoice System (インボイス制度), Electronic Bookkeeping Act (JIIMA-certified), and Travel Law (旅費法) is positioned as a core capability.

The business model is B2B subscription SaaS with annual billing cadence, sold via direct enterprise field sales targeting large corporations and a tiered certified service partner channel (Gold/Platinum) plus a PMC partner network for mid-market/SMB. Pricing is quote-based, tiered across Standard and Enterprise editions, and includes attach support packages (Essential Care, Advanced Care, Select Care). Customers span large enterprise (primary), mid-market/SMB, local government, and higher education verticals, with 1,620 enterprise groups in Japan as of December 2022 and 12 consecutive years of #1 domestic market share per ITR. The company is led by CEO Masamune Mimura, with 1,001–5,000 employees and a Tokyo headquarters.

Name

SAP Concur Japan

Legal name

株式会社コンカー

Website

https://concur.co.jp

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

SAP Concur Japan (株式会社コンカー), a wholly-owned subsidiary of SAP SE, provides a cloud-based travel, expense, and invoice management platform to 1,620+ enterprise groups in Japan across IT, finance, manufacturing, government, and education — holding 12 consecutive years of #1 domestic market share with AI-powered features and full Japanese regulatory compliance.

Ownership category

akta.pro rank

Product category

Enterprise Travel & Expense Management Software

NAICS

Software Publishers (513210), Travel Agencies (56151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Corporate Travel & Expense (T&E) Management Platforms (THAKANAA)

akta.pro secondary industries

Expense, Invoice & Reconciliation Services (Travel & Expense Ops) (THAKAMAD), Enterprise OBTs (Complex Policy, Multi-Entity, Global) (THACABAC)

Keywords

• Travel expense management
• Invoice automation software
• Corporate spend management
• Accounts payable automation
• Enterprise T&E software

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription-based T&E Management Software: Cloud-based travel, expense, and invoice management delivered as subscription service with tiered support options (Essential Care, Advanced Care, Select Care). Revenue generated through recurring subscription fees based on user count and selected product tiers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

SAP Concur Japan sells cloud-based enterprise software for travel booking, expense reporting, and accounts payable/invoice management. The core product suite — Concur Expense, Concur Travel, and Concur Invoice — is sold primarily as a subscription to Japanese corporations, government agencies, and universities, supplemented by AI-powered modules (Joule, Verify, ExpenseIt), audit and support services, and a partner-led channel for mid-market and SMB customers.

Product overview

SAP Concur offers a unified cloud-based T&E (Travel, Expense, and Invoice) management platform. The core product portfolio consists of three main solutions: Concur Expense (expense management), Concur Travel (travel booking and management), and Concur Invoice (accounts payable automation). These are complemented by Intelligence (BI/reporting), Verify (AI fraud detection), and Intelligent Audit (outsourced audit services). Additional add-on modules include Budget, Concur Request, TripIt Pro, Joule (AI copilot), Purchase Request, Three-way Match, Invoice Capture, Data Delivery Service, Consultative Intelligence, Drive, and ICCI. Support offerings include User Support Desk, Concur Essential Care, Concur Advanced Care, Concur Select Care, Client Care Service, Service Assistant, and WalkMe integration. The platform is accessible via the SAP Concur App Center marketplace and integrates with various third-party services including transportation IC cards (Suica, PASMO, nimoca), taxi apps (S.RIDE, GO), payment services (PayPay), corporate cards, and International SOS.

Differentiator

Problem solved

Functional benefit

Brands

• Concur Expense: Cloud-based expense management and reimbursement solution, part of the SAP Concur travel and expense management platform.
• Concur Travel
• Concur Invoice
• ExpenseIt
• Budget
• Intelligence
• Intelligent Audit
• Verify
• TripIt Pro
• Joule
• Concur Essential Care
• Concur Advanced Care
• Concur Select Care
• User Assistant by WalkMe
• Data Delivery Service
• ICCI
• TripLink

Products and services

• Concur Expense Cloud-based expense management system for enterprises to submit, approve, and reimburse employee expenses from mobile or desktop, with automated policy compliance, corporate card integration, and receipt scanning.
• Concur Travel Cloud-based corporate travel booking, approval, and itinerary management solution that ensures compliance with company travel policies.
• Concur Invoice Accounts payable automation solution for managing supplier invoices, payment approvals, three-way matching, and electronic invoice processing with AI-OCR.
• Intelligent Audit Outsourced expense audit service where Concur's specialists perform manual review of expense reports on behalf of clients, checking compliance, IT literacy, and tax perspectives against company policies.
• Consultative Intelligence Expert consulting service providing custom reports, dashboards, and data analysis tailored to specific business needs, with multi-language support.
• Concur Essential Care Advisory support service providing consultants to offer best practice guidance on system configuration, policy optimization, and monthly release insights.
• Concur Advanced Care Dedicated consultant service with regular meetings, monthly release consultation, annual environment diagnosis, and PDCA execution support.
• Concur Select Care Premium personalized support service with dedicated experts focused on business efficiency and SAP Concur adoption goals.
• User Support Desk 24/7 technical support service provided by SAP Concur specialists in multiple languages for product-related questions and issue resolution.
• Client Care Service Three-stage consulting service supporting system maintenance, version upgrades, and evaluation improvement for system administrators.
• Service Assistant Operational support service for mid-market and SMB customers, helping administrators optimize SAP Concur usage and address resource gaps.
• SAP Concur App Center Marketplace platform connecting SAP Concur with external services through API integrations, enabling customers to discover and connect partner applications.

Quantifiable outcome

• Administrative workload for expense processing reduced by 52%
• +4 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability12 records

Feature12 records

Partnerships

Eight partnerships are on record, tiered major, core and strategic.

• GDX (ジー・ディー・エックス)majorStrategic or Co-development Partner · 23 March 2026GDX presented at Public Fusion 2026 Public Day, a municipal DX seminar co-hosted with SAP Concur and School of Advanced Studies (先端教育機構). GDX collaborated on government-focused digital transformation presentations.
• Service Partner Network (Gold and Platinum Partners)coreChannel Partner/ Reseller/ Distributor · 9 March 2026Concur Japan Partner Summit 2026 recognized Gold and Platinum tier service partners based on implementation capabilities and customer satisfaction. These partners deliver implementation services and ongoing support to Japanese customers.
• School of Advanced Studies / 先端教育機構majorStrategic or Co-development PartnerEducational institution co-hosting Public Fusion 2026 Public Day with SAP Concur for municipal DX initiatives.
• SAP S/4HANA and SAP EcosystemcoreTechnology or IntegrationSAP Concur integrates natively with SAP S/4HANA Cloud and other SAP products, providing seamless data flow between spend management and core ERP for SAP customers.
• International SOSstrategicTechnology or IntegrationIntegration with International SOS Workforce Resilience Program provides travel risk management, employee safety monitoring, and crisis response for global business travelers.
• App Center Partners (100+ applications)coreTechnology or IntegrationSAP Concur App Center provides ecosystem of 100+ integrated applications including taxi services (S.RIDE, GO), transit cards (Suica, PASMO, nimoca), corporate cards, and receipt scanning solutions through API integrations.
• Transit Card Operators (JR East, West Japan Railway, PASMO)strategicTechnology or IntegrationIC Card Integration (ICCI) enables automatic data sync from Suica, PASMO, and nimoca transit cards into expense management, eliminating manual fare entry.
• GROW with SAPstrategicTechnology or IntegrationConcur Expense integrates with SAP's mid-market ERP offering GROW with SAP for seamless spend management for SMB customers.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• SAP Ariba: Sister SAP spend management platform covering procurement and supplier management; shares the SAP Japan customer base and overlaps with Concur on indirect spend, offering a broader portfolio alternative rather than direct T&E specialization.

Direct peers

• Cybozu: Maker of kintone and Cybozu Garoon workflow platforms with expense/approval functionality; competes for the same Japanese back-office workflows often positioned as lighter and more customizable than Concur.
• Expensify: Cloud expense management platform with strong receipt scanning and SMB focus; competes with Concur Expense Standard for value-conscious Japanese mid-market customers.
• Navan: Corporate travel and expense platform (formerly TripActions) that integrates booking, policy compliance, and expense in one consumer-grade UX; competing alternative for multinationals considering Concur Travel + Concur Expense.
• Money Forward: Tokyo-based cloud accounting and expense management platform (Money Forward Cloud Expense) directly competing for the same Japanese SMB and mid-market finance teams that Concur Japan targets, with overlapping feature parity in receipt OCR and corporate-card integrations.
• OBC (Ohsho Business Consultants): Provider of 奉行クラウド (Bugyo Cloud) accounting and expense solutions, a long-standing Japanese on-prem and cloud competitor to Concur Expense in the mid-market and enterprise accounting departments.
• Emburse: Global expense, travel and invoice management suite (Chrome River, Certify, Nexonia) competing with Concur in mid-market and enterprise segments with AI-driven automation features.
• freee: Tokyo-based cloud accounting SaaS (freee Accounting) with an expanding expense management module; competes head-on with Concur Expense Standard in the Japanese SMB segment and increasingly in mid-market.
• Coupa Software: Global business spend management platform with direct corporate travel and expense capability, competing for the same multinational Japan-headquartered enterprise accounts Concur serves via SAP.

Emerging players

• Brex: Corporate card and emerging spend management platform combining payments with expense automation; an emerging entrant whose bundled card-plus-expense model challenges traditional T&E suites including Concur.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/SAPConcurJP
• YouTubeyoutube.com/playlist?list=PLLNSVdjqNPVtARB0MW5YSdFZIs6cQJkZt
• Facebookfacebook.com/SAPConcurJapan
• LinkedInlinkedin.com/company/sapconcur

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SAP Concur Japan