Vertikal
Vertikal RMS is a privately held US SaaS company providing an integrated risk management platform combining Certificate of Insurance tracking (CertFocus) and subcontractor prequalification (PreQual), serving over 180 enterprise customers across 25+ industries with AI-powered automation via its Hawk-I module.
- Company typePrivate
- Founded1998
- HeadquartersPlainview, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Vertikal does
Vertikal, Inc. (operating as Vertikal RMS) is a privately held US software company founded in 1998 and headquartered in Kansas City, Missouri. It provides an integrated risk management platform for enterprise supply chain compliance, combining its CertFocus product for Certificate of Insurance (COI) tracking and document management with PreQual for subcontractor and supplier financial prequalification. The platform automates COI collection, coverage verification, endorsement interpretation (including additional insured, waiver of subrogation, and primary and noncontributory requirements), AM Best carrier rating validation, and renewal tracking. Vertikal serves over 180 customers across more than 25 industries, with named enterprise logos in construction (Skanska, Turner Construction, STO Building Group), hospitality (Marriott International), retail (Ace Hardware, 10+ year customer), healthcare distribution (Henry Schein), real estate (W.P. Carey), transportation/government (Massport), sports (NASCAR, US Olympic & Paralympic Committee), and food distribution (Performance Food Group). Reported outcomes include compliance rates improving from below 40% to over 90% and a 99% customer retention rate.
Vertikal's business model is subscription SaaS priced per managed vendor, with three CertFocus tiers — Self-Service ($6-$8 per vendor/year, $7,500 annual minimum), Full-Service ($13-$29 per vendor/year, $10,000 annual minimum) reviewed by credentialed insurance professionals, and Vendor-Pay ($85-$150 per vendor/year) — plus PreQual add-on and bundle discounts. Implementation fees of $3,500-$4,800 apply. Distribution combines direct enterprise field sales with a channel partner program targeting insurance brokers, third-party administrators, and resellers that offer white-labeled COI tracking services to their clients. Integrations are available with SAP, Oracle, PeopleSoft, JD Edwards, AP systems, and SSO providers. In May 2025 Vertikal launched Hawk-I, an AI module integrated into CertFocus that performs computer-vision extraction of structured COI fields, NLP interpretation of free-form endorsement language, and AM Best rating validation, enabling straight-through COI processing in seconds rather than days.
The company is founder/management-owned with no disclosed institutional investment, PE/VC backing, or funding rounds. Headcount is in the 11-50 range. Operating geographies are North America-focused. Leadership includes Joseph Sforzo (CEO), Matthew Kelly (President and Co-Founder), RJ Anderson (CTO), Robert Rodriguez (COO since 2022, with prior COI-tracking experience at Insurance Data Services, Ebix, and Exigis), Lisa Deatherage (Client Advocate, former COO), and Rachel Crowe (Director of Customer Success).
Vertikal firmographics
Firmographics- Name
- Vertikal
- Legal name
- Vertikal, Inc.
- Website
- https://vertikalrms.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Vertikal RMS is a privately held US SaaS company providing an integrated risk management platform combining Certificate of Insurance tracking (CertFocus) and subcontractor prequalification (PreQual), serving over 180 enterprise customers across 25+ industries with AI-powered automation via its Hawk-I module.
- Ownership category
- akta.pro rank
Vertikal industry classification
Industry- Product category
- Risk Management Software
- NAICS
- Custom Computer Programming Services (541511)
- akta.pro primary industry
- Third-Party/Vendor Risk Management (TPRM) & Due Diligence (BPAKADAH)
- akta.pro secondary industry
- Third-Party Risk, Vendor Due Diligence & Supply Chain Compliance (BPAEAPAG)
Keywords
Where Vertikal is headquartered
LocationHeadquarters
- HQ city
- Plainview
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Vertikal business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- CertFocus SaaS Subscriptions: Annual subscription-based SaaS pricing with three tiers: Self-Service ($6-$8 per vendor/year with $7,500 annual minimum), Full-Service ($13-$29 per vendor/year with $10,000 annual minimum), and Vendor-Pay ($85-$150 per vendor/year). Implementation fees of $3,500-$4,800 apply. Revenue is recurring annual subscriptions based on vendor count under management.
- Channel Partner Program: Partnership programs for insurance brokers and third-party administrators to provide Vertikal RMS solutions to their clients. Partners can offer agency-branded certificate of insurance tracking services, potentially creating referral or reselling revenue streams.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Self-Service tier with AI verification for smaller operations |
| Subscription | Annual | Full-Service tier with credentialed professionals for comprehensive management |
| Subscription | Annual | Vendor-Pay model transferring costs to suppliers |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Vertikal product offering
Product offeringCore offering
Vertikal RMS sells an integrated risk management SaaS platform that combines CertFocus for certificate of insurance (COI) compliance tracking with PreQual for subcontractor and supplier financial prequalification. The platform automates COI collection, verification, endorsement interpretation, AM Best rating checks, and renewal tracking for enterprise supply chains, and is augmented by the proprietary Hawk-I AI tool that processes COIs within seconds and is supported by credentialed insurance professionals (CIC, CPCU, CISR, CRIS).
Product overview
Vertikal RMS offers an Integrated Risk Management Platform combining two core software products — CertFocus for COI tracking and PreQual for subcontractor prequalification — on a single unified platform. CertFocus is the primary COI compliance and document management solution, available in self-service and full-service tiers. PreQual provides financial and operational prequalification of subcontractors and vendors. Hawk-I is an AI-powered add-on module (integrated into CertFocus) that automates COI data extraction and straight-through processing. Vertikal also offers consulting, implementation, and integration services as accompanying service offerings. The platform supports integrations with enterprise systems (SAP, Oracle, PeopleSoft, JD Edwards, AP systems, SSO) and serves clients across 25+ industries.
Differentiator
Problem solved
Functional benefit
Brands
- CertFocus: Best-in-class COI tracking software and service solution for certificate of insurance compliance and document management.
- PreQual
- Hawk-I
Products and services
- CertFocus Best-in-class certificate of insurance (COI) compliance tracking and document management software and service that automates COI collection, verification, endorsement interpretation, compliance monitoring, and renewal tracking for contractors, vendors, and third-party suppliers across enterprise supply chains. Available in Self-Service, Full-Service, and Vendor-Pay service tiers with the proprietary Hawk-I AI module.
- PreQual Comprehensive subcontractor and supplier prequalification platform that collects financial and operational data, analyzes risk factors including financial health, safety ratings, licensing, and experience, and delivers tier-rated criteria-specific scorecards so enterprises can qualify vendors before contract awards. Features customizable forms and dashboards.
- Hawk-I Proprietary AI-powered tool for rapid and accurate certificate of insurance validation. Hawk-I extracts coverage data from COIs, interprets free-form endorsement language, validates AM Best carrier ratings, detects fraudulent or suspicious certificates, and enables straight-through COI processing that completes compliance reviews within seconds of receipt.
- Consulting Services Expert consulting delivered by credentialed insurance professionals (CIC, CPCU, CISR, CRIS) to help clients design risk management programs, configure compliance workflows, and adopt COI tracking and prequalification best practices.
- Implementation Services Guided setup and onboarding services to help clients configure CertFocus and PreQual, import vendor and subcontractor data, establish compliance workflows, and go live on the platform.
- Integration Services Technical integration services that connect CertFocus and PreQual with clients' existing enterprise systems including ERP platforms (SAP, Oracle, PeopleSoft, JD Edwards), accounts payable systems, and single sign-on providers to sync compliance data.
Quantifiable outcome
- Compliance rates improved from below 40% to over 90%
- +4 more outcomes
Companies that use Vertikal
Customer profileNamed customers11 records
Segments6 records
Ideal customer profiles2 records
Vertikal technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature5 records
Vertikal partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Insurance BrokerscorePartnership programs for insurance brokers seeking to provide extra level of service to their clients, fostering loyalty and increasing business referrals. Brokers can offer Vertikal RMS COI tracking services branded to their agency, automating renewal requests and achieving compliance faster for their clients.
- Third-Party AdministratorscorePrograms for third-party administrators to augment existing COI tracking, vendor management, safety compliance or other services with Vertikal RMS solutions. Administrators can integrate CertFocus and PreQual into their service offerings to provide comprehensive risk management to their clients.
- Channel Partners and ResellerscoreSpecial programs for channel partners and resellers seeking to provide Vertikal RMS best-in-class solutions by augmenting existing services. Partners can build their business by protecting their clients' businesses through offering CertFocus and PreQual.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
Vertikal competitors and assessment
Company assessmentDirect peers
- Exigis: Direct competitor offering COI tracking, vendor management, and risk/compliance workflows for insurance brokers and risk managers. Highly comparable — Vertikal's own COO Robert Rodriguez was previously Partner/COO at Exigis.
- MyCOI: Direct competitor providing automated certificate of insurance tracking and vendor compliance management for property management, construction, and facility management. Comparable in target verticals and core product offering.
- Avetta: Direct competitor in contractor/vendor prequalification and supply chain risk management. Comparable in serving construction and industrial customers with contractor qualification plus insurance verification workflows — overlaps with PreQual.
- B2B NOW: Direct competitor offering vendor onboarding, COI tracking, and compliance management for construction and real estate. Comparable in target verticals and bundled compliance + insurance verification approach.
- COI Pro: Direct competitor providing certificate of insurance tracking and compliance management for property managers, contractors, and facility operators. Closely comparable in core product and customer verticals.
Broad incumbents
- Origami Risk: Broader risk management information system serving insurance, risk, and claims management at scale. Overlaps with Vertikal on insurance certificate verification and vendor risk within a wider risk platform.
- SAP Ariba: Broad procurement and supplier management suite within SAP. Ariba's supplier risk and compliance modules overlap with Vertikal's vendor prequalification and COI workflows for enterprise procurement teams.
- KPA: Broader EHS and compliance management platform serving construction, manufacturing, and fleet. Overlaps with Vertikal's vendor compliance, safety tracking, and prequalification workflows.
- ServiceNow Vendor Risk Management: Broad enterprise platform with vendor risk and TPRM modules. Comparable in third-party risk workflows and increasingly used by large enterprises as the system of record for vendor compliance — competes with Vertikal for the same enterprise buyer.
Emerging players
- SafetyCulture: Adjacent compliance and inspection platform expanding into supplier and contractor risk management. Comparable to Vertikal's PreQual for SMB and mid-market customers seeking integrated safety, compliance, and vendor workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Vertikal social profiles
Digital presenceVertikal financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vertikal leadership team
Management profileNumber of profiles
Profiles6 records
Vertikal funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vertikal M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vertikal
What does Vertikal do?
Vertikal RMS sells an integrated risk management SaaS platform that combines CertFocus for certificate of insurance (COI) compliance tracking with PreQual for subcontractor and supplier financial prequalification. The platform automates COI collection, verification, endorsement interpretation, AM Best rating checks, and renewal tracking for enterprise supply chains, and is augmented by the proprietary Hawk-I AI tool that processes COIs within seconds and is supported by credentialed insurance professionals (CIC, CPCU, CISR, CRIS).
Is Vertikal a public or private company?
Vertikal is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Vertikal founded?
Vertikal was founded in 1998. It employs 11 to 50 people.
Where is Vertikal based?
Vertikal is headquartered in Plainview, United States, in the North America region.
How does Vertikal make money?
Two revenue lines are on record. CertFocus SaaS Subscriptions are the primary driver. The others are channel Partner Program.
Who are Vertikal's main competitors?
Direct peers on record are Exigis, MyCOI, Avetta, B2B NOW and COI Pro. Broad incumbents are Origami Risk, SAP Ariba, KPA and ServiceNow Vendor Risk Management. SafetyCulture is listed as an emerging player.
Does Vertikal have an API?
No public API is recorded for Vertikal.
What industry is Vertikal in?
Vertikal's product category is Risk Management Software. Its primary akta.pro industry code is BPAKADAH, Third-Party/Vendor Risk Management (TPRM) & Due Diligence, with a secondary code of BPAEAPAG, Third-Party Risk, Vendor Due Diligence & Supply Chain Compliance. Its NAICS code is 541511.