Regency Hotel Management

What Regency Hotel Management does

Regency Hotel Management is a privately held, full-service hospitality management company founded in 1965 and headquartered in Sioux Falls, South Dakota. The company provides hotel management, revenue management, sales and marketing, golf management, project oversight, and asset management services to a portfolio of more than 100 properties across 38 states. Its property mix spans independent hotels operated under sub-brands (ClubHouse Hotel & Suites, Arrowwood Resorts, Ramkota Hotels), franchise-branded properties under Marriott, Hilton, IHG, Best Western, Wyndham, and Choice, state park lodges (Great Ohio Lodges, Custer State Park Resort), and conference centers. Customers are primarily hotel property owners, investors, and state park authorities seeking operational oversight, brand compliance, revenue optimization, and asset value enhancement. The company employs 101-250 staff at the corporate level and has documented the training of more than 6,000 hospitality professionals across its property base.

Revenue is generated through managed-service management fees, asset management professional services, and revenue management engagements structured around B2B contractual relationships negotiated directly with property owners. Distribution runs through direct enterprise sales, RFPs, and franchise brand channels. Technology infrastructure includes the Stayntouch cloud-based property management system deployed across the independent portfolio (announced February 2026 following a seven-month evaluation) and the Simpello frictionless identity platform powering mobile check-in at Ohio state park lodges. Email marketing analytics are tracked at a 22.95% open rate and 11.21% click-through rate, materially above industry benchmarks. Centralized purchasing power across 100+ properties drives documented savings of approximately $140,000 per year on bathroom amenities alone. Documented case-study outcomes include a 125% revenue increase and 8,000 additional room nights sold at Custer State Park Resort and an $8.3 million revenue lift in a single year at another managed property. The company ranks among the top 100 US hotel management companies and was ranked #39 in Hotel Business magazine's 2018 list. Leadership is led by CEO Tom Biegler (appointed 2012) and CSMO Gloriann Kueter, with an executive team averaging 20+ years of industry tenure.

Name

Regency Hotel Management

Legal name

Regency Hotel Management, Inc.

Website

https://regency-mgmt.com

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

101–250 employees

Short description

Regency Hotel Management, founded in 1965 and headquartered in Sioux Falls, SD, provides full-service hospitality management to over 100 properties across 38 states. It serves independent hotels, branded franchises (Marriott, Hilton, IHG, Best Western, Wyndham, Choice), state park resorts, and conference centers.

Ownership category

akta.pro rank

Product category

Hotel Management Services

NAICS

Real Estate Property Managers (53131), Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Real Estate Agents & Managers (For Others) (6531), Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Hospitality (Hotel) Property Management (BPAJAGAG)

akta.pro secondary industries

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD), Resort & Branded Residence Vacation Rental Management (BPAJAIAE), Resort Convention Hotels (THAGALAC)

Keywords

• Hotel management services
• Revenue management
• Hospitality asset management
• Franchise hotel operations
• Resort property management

Headquarters

HQ city

Sioux Falls

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Hotel Management Services: Full-service hotel management fees for properties including systems, accounting, finance, marketing, and operational support. The company measures success by property owner's success and focuses on bottom-line impact.
2. Asset Management: Asset management services to ensure profitability for property owners, including capital project analysis, value-enhancing opportunities, and franchise/brand relationship management.
3. Revenue Management Services: Specialized revenue management services focused on driving top-line revenues and converting them into desired bottom-line profits. Properties have seen over 5,000% growth in cash available for debt services within the first year.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Regency Hotel Management provides full-service third-party hotel and resort management to property owners and investors, covering operations, revenue management, sales and marketing, accounting/finance, asset management, project oversight, and golf management. The company manages over 100 properties across 38 U.S. states under both independent and franchise-branded flags (Marriott, Hilton, IHG, Wyndham, Best Western, Choice), and measures success by the property owner's bottom-line impact.

Product overview

Regency Hotel Management is a hospitality management company operating a portfolio of over 100 properties across 38 states. The company offers a comprehensive suite of management services including hotel management, revenue management, sales & marketing, golf management, project oversight, and asset management. Regency operates three primary independent hotel sub-brands: ClubHouse Hotel & Suites, Arrowwood Resorts, and Ramkota Hotels. The company also manages the Great Ohio Lodges collection of state park resorts, which includes Hocking Hills Lodge & Conference Center, Maumee Bay Lodge & Conference Center, and seven additional Ohio properties. Technology-enabled operations include Stayntouch's cloud-based property management system for independent hotels and the Great Ohio Lodges mobile app with Simpello-powered next-generation check-in technology. The company's property portfolio spans independent hotels, conference centers, parks & resorts, and branded properties.

Differentiator

Problem solved

Functional benefit

Brands

• ClubHouse Hotel & Suites: Independent hotel brand operated by Regency
• Arrowwood Resorts
• Ramkota Hotels

Products and services

• Hotel Management Services Full operational oversight, staffing, and day-to-day management of hotel and resort properties, provided to hotel property owners and investors as a contracted third-party service.
• Revenue Management Services Strategic revenue management services that drive top-line revenues and convert them into bottom-line profits through pricing optimization and demand management, delivered to hotel property owners.
• Sales & Marketing Services Promotional marketing, public relations, and sales coordination services for hotel property owners, leveraging a centralized team and 52 sales leaders across the Regency portfolio.
• Golf Management Services Specialized golf course management services for resort properties with golf amenities, provided as part of the broader hospitality management offering.
• Project Oversight Services Renovation and new development project oversight including managing general contractors, budgets, and maximizing property potential, delivered to hotel property owners.
• Asset Management Services Asset management services that maximize profitability, establish capital project analysis, identify value-enhancing opportunities, and maintain franchise and brand relationships for hotel property owners.

Quantifiable outcome

• Over 5,000% growth in cash available for debt services within first year of management
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• StayntouchcoreTechnology or Integration · 16 February 2026Stayntouch provides cloud-based property management system (PMS) for Regency's portfolio. Deployment includes tablet-based operations, mobile guest check-in, rapid staff onboarding, and real-time multi-property management with centralized reporting. Partnership followed a seven-month evaluation of PMS providers.
• SimpellocoreTechnology or Integration · 1 August 2023Multi-phase partnership to implement frictionless identity platform for seamless check-in at Hocking Hills and Maumee Bay lodges. Uses cloud-based decentralized credentialing with facial recognition for guest verification. Personal information is immediately cleared after use for security.
• Click RaincoreImplementation/ SI/ Consulting PartnerMarketing technology partner providing website design, team videos, website content, email and marketing material templates, brand standards guide, and ongoing digital technology maintenance. Helped with 2018 rebranding initiative and new website launch.
• Clean the WorldminorOthersOrganization that collects and donates soap worldwide. Regency properties collect leftover soap from guest rooms and donate to Clean the World, which recycles soap into new bars for developing countries. All Regency properties participate in this sustainability initiative.
• Marriott InternationalcoreChannel Partner/ Reseller/ DistributorBrand-certified management partner for Marriott-branded properties. Regency manages South Sioux City Marriott Riverfront and other Marriott properties with brand-standard compliance.
• HiltoncoreChannel Partner/ Reseller/ DistributorBrand-certified management partner for Hilton-branded hotels including Hilton Garden Inn Mankato and Hampton Inn & Suites Fargo Medical Center.
• IHG (InterContinental Hotels Group)coreChannel Partner/ Reseller/ DistributorBrand-certified management partner for IHG properties including Holiday Inn Express Rapid City South and Crowne Plaza Minneapolis West.
• Best WesterncoreChannel Partner/ Reseller/ DistributorBrand-certified management partner for Best Western properties including Best Western Plus Ramkota Hotel Sioux Falls, Best Western Ramkota Rapid City, and Best Western Downtown Casper Hotel.
• Wyndham HotelscoreChannel Partner/ Reseller/ DistributorBrand-certified management partner for Wyndham properties including Ramada Plaza Omaha.
• Choice HotelscoreChannel Partner/ Reseller/ DistributorBrand-certified management partner for Choice properties including Clarion Hotel Williston and Sleep Inn & Suites Conference Center and Water Park Minot.

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• HEI Hotels & Resorts: Owner and operator of premium branded and independent hotels with strong revenue management capability. Comparable in target customer (institutional hotel owners) and full-service management offering.
• Highgate Hotels: Major third-party hotel operator and investor with deep brand certifications and a national footprint. Highly comparable in business model (asset-light management, brand-agnostic) and customer base (hotel property owners).
• Sage Hospitality Group: Hotel management and investment group operating full-service, lifestyle, and independent properties. Comparable in independent-and-branded management services and owner-customer orientation.
• HVMG (Hospitality Ventures Management Group): Third-party hotel management company focused on premium-branded and independent properties with strong revenue management. Comparable mid-scale third-party manager competing for similar owner mandates.
• Interstate Hotels & Resorts: U.S. third-party hotel manager operating premium-branded and independent properties nationwide. Comparable in scope, brand portfolio (Marriott/Hilton/IHG-heavy), and focus on owner-driven management services.
• Remington Hotels: Third-party hotel management company operating luxury, lifestyle, and resort properties across the U.S. Comparable in brand-agnostic management model and resort-segment expertise.
• Aimbridge Hospitality: One of the largest U.S. third-party hotel management companies, operating across full-service, select-service, and resort segments. Directly comparable as a scaled, multi-brand third-party manager competing for the same owner RFPs as Regency.
• White Lodging: Hotel ownership and management company operating upscale, select-service, and independent properties. Comparable in services mix (management, revenue, marketing) and brand relationships.
• Pyramid Global Hospitality: Multi-brand third-party hotel management company with portfolio across full-service, resort, and conference properties. Closely comparable in operating segments and B2B owner-customer model.
• Crestline Hotels & Resorts: Independent hotel management and resort operator serving branded and independent properties. Comparable in independent-plus-branded mix and B2B owner-services orientation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/regency-hotel-management
• Facebookfacebook.com/209342413243990

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Regency Hotel Management