What Netcloud does

Netcloud AG is a Switzerland-based private ICT solutions provider founded in 1998, headquartered in Winterthur (Seuzach) and serving mid-to-large enterprises with end-to-end infrastructure services spanning network, security, platforms, and collaboration domains. The company employs more than 300 experts across specialized focus teams and operates Swiss operations centers in Winterthur, Bern, and Basel, with international offices in Vancouver (Canada) and Manila (Philippines) enabling a follow-the-sun 7x24 support model. Netcloud holds ISO 9001, 20000-1, 27001, 27017, and 27018 certifications plus an ISAE 3402 Type 2 report, supporting regulated-industry workloads.

The company's core proprietary asset is the Netcloud Automation Engine (NCAE), a Swiss Made Software platform providing Day-0 to Day-2 infrastructure automation with standardized modules for Cisco ACI, NET, ISE, and NetApp ONTAP environments, Ansible/Python integration, an MCP prototype for AI/LLM context extension, and a documented REST API plus Python SDK and Ansible Collection. Additional offerings include the Netcloud Public Cloud (Swiss-based IaaS with no minimum commitment), Managed Detection & Response (MDR) with three subscription tiers and >85% automated triage, Cyber Incident Response Service (CIRS), Penetration Testing, SASE/Zero Trust architecture, and AWS/Azure Managed Cloud Foundation. Technology depth is anchored in deep Cisco specialization (25+ years; Cisco Global Cloud & AI Infrastructure Partner of the Year 2025) and Pinnacle-tier VMware by Broadcom status.

Netcloud's revenue model blends project-based professional services, recurring managed services built on ITIL-4, NCAE subscriptions under a True Forward annual billing model, and managed cloud foundations for AWS and Azure. The go-to-market is consultative direct enterprise field sales with dedicated account managers and solution account managers, supported by a breakfast-event/whitepaper-led top-of-funnel motion and consultation-booking CTAs as bottom-of-funnel conversion. The customer base exceeds 600 enterprise organizations concentrated in Switzerland with growing international footprint, spanning healthcare, financial services, manufacturing, aerospace/defense, education, food and beverage, aviation, and hospitality. In 2025, Ernst Göhner Beteiligungen AG was onboarded as an institutional investor to support long-term development.

Name

Netcloud

Legal name

Netcloud AG

Website

https://netcloud.ch

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Short description

Netcloud AG is a Switzerland-based private ICT solutions provider delivering network, security, platform, and collaboration services to mid-to-large enterprises, employing 300+ experts across Swiss and international operations centers serving 600+ customers.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Cloud Automation & IaC (Terraform, CI/CD, Policy-as-Code) (BPAEACAL)

akta.pro secondary industries

Infrastructure Automation & Configuration Management (IaC) (HDABABAF), Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Private Cloud Networking & SDN/NFV Management (HDABABAK)

Keywords

• ICT infrastructure services
• Managed security services
• Network automation platform
• Cloud infrastructure management
• Cyber defence solutions

Headquarters

HQ city

Winterthur

HQ country

Switzerland

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Professional Services: Implementation, integration, and consulting services including network, security, collaboration, and platform solutions. Billed on project basis with technology-certified experts and focus teams. Over 25 years of experience driving these engagements.
2. Managed Services: Ongoing IT operations, monitoring, and management. Services include Managed UC, Managed Compute, Managed Storage, Managed Virtualization, Managed Backup, Managed Firewall, Managed E-Mail Security, Managed Web Security, Managed SSE, Managed Secure Identity & Access, Managed Detection & Response (MDR), Managed DC LAN/WLAN/WAN, and Managed Loadbalancer. Based on ITIL-4 standard, delivered from Swiss operations centers with 7x24 monitoring.
3. Advisory Services: Strategic ICT consulting including workspace consulting, cloud collaboration architecture, UC architecture design, platforms and cloud strategy, business continuity management, disaster recovery architecture, security assessments, governance services, network assessments, and Zero Trust architecture. Technology-independent consultation to help avoid mis-investments.
4. Support Services: Technical support with 7x24 availability, guaranteed response times, and direct access to certified engineers. Over 95% of all incidents are resolved immediately. Operations centers in Winterthur, Bern, Basel, Vancouver, and Manila.
5. AWS/Azure Managed Cloud Foundation: Managed service for AWS and Azure cloud foundation including security baseline, compliance, governance, monitoring, reporting, cost control, and self-service offerings. Continuous development and expanding service portfolio.
6. Netcloud Automation Engine (NCAE) Subscription: Subscription-based licensing for NCAE automation platform. Includes 2 instances (test and production), release updates, bugfixing, security patches, and support. True Forward model for annual billing based on installed base. Additional instances can be licensed separately.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Netcloud is a Swiss ICT solutions provider combining advisory, professional, managed, and 7x24 support services across network, security, platforms, and collaboration domains. The company sells the proprietary Netcloud Automation Engine (NCAE) for infrastructure automation and Netcloud Public Cloud as a Swiss-based IaaS, alongside managed security services (MDR), cyber incident response, penetration testing, and managed cloud foundations for AWS and Azure. Services are delivered from Swiss Operations Centers in Winterthur, Bern, and Basel, supported by international locations in Vancouver and Manila.

Product overview

Netcloud is a Swiss ICT services provider offering a portfolio of professional services (Advisory, Professional, Managed, Support) combined with specialized solution areas (Platforms, Network, Security, Collaboration) and proprietary products. The core proprietary product is NCAE (Netcloud Automation Engine), an infrastructure automation platform with standardized modules for Cisco ACI, ISE, NET, and NetApp ONTAP environments. Netcloud Public Cloud provides Swiss-based IaaS. Security offerings include MDR (Managed Detection & Response), Cyber Incident Response, Penetration Testing, and Security Awareness services. Cloud services include AWS Managed Cloud Foundation and Azure support. The company operates from Swiss Operations Centers in Winterthur, Bern, and Basel, with global presence in Vancouver and Manila.

Differentiator

Problem solved

Functional benefit

Brands

• Netcloud Automation Engine (NCAE): Infrastructure automation platform for ICT environments, supporting Day-0 to Day-2 automation with modules for ACI, NET, ISE, and ONTAP integration.

Products and services

• NCAE (Netcloud Automation Engine) Proprietary infrastructure automation platform enabling Day-0 to Day-2 ICT automation. Built on a modern microservices architecture integrating Ansible and Python for infrastructure component management. Provides standardized modules for Cisco ACI, NET, ISE, and NetApp ONTAP, plus an open framework for custom use cases. Supports RBAC, audit event logs, file storage, change scheduler, device inventory, REST API, LDAP authentication, Grafana dashboards, and Model Context Protocol (MCP) integration for AI/LLM context extension. Delivered as a subscription with 2 instances (1x test, 1x production).
• Netcloud Public Cloud Swiss-based public cloud infrastructure operated from Swiss data centers offering Infrastructure as a Service (IaaS), Object Storage as a Service, NAS as a Service, Backup as a Service, Datashare as a Service, and SaaS Backup as a Service. No minimum commitment required, with flexibility to choose operating location for each individual workload. Designed for organizations requiring Swiss data sovereignty.
• Managed Detection & Response (MDR) Managed security service providing 7x24 cyber defence monitoring built on a Tierless model with highly automated triage and analysis pipeline exceeding 85% automation rate. Includes XDR, SOAR, Threat Intelligence, ITSM, and sandbox environments. Supports modular components including Cyber Incident Response Service (CIRS), Data Ingest, Network Detection & Response (NDR), Extended Retention, Phishing Mail Analysis, Cloud Monitoring, and Darknet Monitoring.
• Penetration Test Service Security testing service offering internal, external, cloud infrastructure, and web application penetration tests. Conducted by certified offensive security experts with various testing methodologies (Black-Box, White-Box, Grey-Box). Pricing varies based on scope, complexity, depth, and report detail.
• Cyber Incident Response Service (CIRS) Incident response planning and emergency support service for organizations experiencing or preparing for cyber incidents. Includes response plan development, attack simulations, and forensic analysis with court-admissible documentation.
• Support Services Technical support with 7x24 availability across Swiss Operations Centers in Winterthur, Bern, and Basel, plus international locations in Vancouver and Manila. Over 95% of incidents are resolved immediately by certified engineers. Guaranteed response times and direct access to certified engineers.
• Professional Services Implementation and integration services for Collaboration, Platforms, Security, and Network solutions. Includes engineering and project management delivered by technology-certified experts and focus teams. Over 25 years of experience driving these engagements.
• Advisory Services Strategic IT consulting with assessments, architecture design, cloud strategy, security advisory, and governance services. Includes workspace consulting, cloud collaboration architecture, UC architecture design, platforms and cloud strategy, business continuity management, disaster recovery architecture, security assessments, governance services, network assessments, and Zero Trust architecture consulting. Technology-independent consultation to help avoid mis-investments.
• Managed Services Full or partial IT infrastructure operations management based on ITIL-4 standard. Includes Managed UC, Managed Compute, Managed Storage, Managed Virtualization, Managed Backup, Managed Firewall, Managed E-Mail Security, Managed Web Security, Managed SSE, Managed Secure Identity & Access, Managed Detection & Response, Managed DC LAN/WLAN/WAN, and Managed Loadbalancer. Delivered from Swiss Operations Centers with 7x24 monitoring.
• AWS Managed Cloud Foundation Managed service for AWS cloud foundation including security baseline, compliance, governance, monitoring, reporting, cost control, and self-service offerings. Includes Netcloud Cloud Foundation architecture with continuous development and expanding service portfolio. Delivered by certified AWS Cloud Engineers.
• SASE (Secure Access Service Edge) Network and security architecture combining software-defined WAN with cloud-delivered security services delivered as a cloud service with Zero Trust identity-based access control. Integrates SD-WAN, Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Firewall as a Service (FWaaS), and Zero Trust Network Access (ZTNA).
• Project Management as a Service (PMaaS) On-mandate project and program management with certified specialists. Supports HERMES, PRINCE2, PMI, and Scrum methodologies for ICT transformation projects.
• Security Awareness Service Managed security training and phishing simulation service to develop employee security awareness and reduce successful phishing attacks. Includes training modules and simulated phishing campaigns.

Quantifiable outcome

• Over 95% of all incidents are resolved immediately by certified engineers
• +3 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability3 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered flagship, core and minor.

• CiscoflagshipTechnology or IntegrationNetcloud is a premier Cisco partner, having won Cisco Global Cloud & AI Infrastructure Partner of the Year 2025 globally and named best Networking Partner EMEA Region North 2024. Deep expertise across Cisco networking, collaboration (Webex), data center (ACI), and security solutions. Partnership spans over 25 years.
• Palo Alto NetworkscoreTechnology or IntegrationStrategic cybersecurity partnership. Palo Alto Networks provides next-generation firewall and security platform technologies that Netcloud integrates into its security solutions including SASE, cyber defence, and MDR services.
• VMware by BroadcomcoreTechnology or IntegrationNetcloud achieved VMware Pinnacle Partner Status (highest partner level) with VMware by Broadcom, demonstrating highest technical certification and partnership depth in virtualization and cloud infrastructure solutions.
• NVIDIAcoreTechnology or IntegrationTechnology partnership for AI infrastructure solutions. NVIDIA technologies support Netcloud's AI workload infrastructure capabilities, including networking, compute, and storage for AI environments.
• Microsoft AzurecoreTechnology or IntegrationAzure Managed Cloud Foundation services provided by Netcloud, offering standardized, automated setup for professional AWS operations. Netcloud provides cloud foundation architecture, security baseline, compliance, governance, and ongoing management for Azure environments.
• AWS (Amazon Web Services)coreTechnology or IntegrationAWS Managed Cloud Foundation partnership. Netcloud is an AWS Marketplace Partner providing cloud foundation services, security baseline, compliance, governance, monitoring, and cost control for AWS workloads. Certified AWS Cloud Engineers with practical experience from numerous customer projects.
• Red HatcoreTechnology or IntegrationTechnology partnership for enterprise open-source solutions. Red Hat Ansible is integrated into the Netcloud Automation Engine (NCAE) for infrastructure automation. Netcloud implements Red Hat Ansible for network automation and configuration management.
• UniqminorChannel Partner/ Reseller/ DistributorPartnership with Uniq to provide complete workplace offerings, complementing Netcloud's collaboration services with additional workplace solutions for hybrid work environments.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Swisscom AG: Switzerland's largest telecom and ICT provider with broad managed services, cloud, and security portfolios. Comparable to Netcloud in targeting Swiss enterprise customers across network, security, and cloud, but with substantially larger scale and broader consumer/B2C footprint that Netcloud does not pursue.
• Bechtle AG: Germany-headquartered European IT system house with significant Swiss presence, offering managed services, cloud, security, and IT infrastructure across DACH. Comparable to Netcloud as a multi-vendor enterprise IT services provider, but with broader geographic footprint and public-company scale.
• CANCOM SE: European managed services and cloud provider offering end-to-end IT services across DACH and beyond. Comparable to Netcloud's managed services and cloud foundation offerings, though operating at substantially larger scale and across a much wider European footprint.
• adesso SE: German-headquartered IT services and consulting firm with significant DACH enterprise presence across banking, insurance, and public sector. Comparable in services-led IT delivery model to Netcloud, though larger scale and more software-product focused.
• Accenture (Switzerland): Global management consulting and IT services giant with substantial Swiss enterprise practice across cloud transformation, security, and managed services. Competes with Netcloud for large-enterprise digital transformation deals but operates at vastly different scale and breadth.

Direct peers

• isolutions AG: Swiss ICT solutions provider focused on Microsoft/cloud technologies, managed services, and business applications for mid-market and enterprise Swiss customers. Directly competes with Netcloud in Swiss enterprise IT services and cloud foundation work, with similar customer-segment overlap in regulated Swiss industries.
• ti&m AG: Swiss digital transformation and ICT services firm offering consulting, software engineering, and managed services to banks, insurance, and public sector. Direct competitor in the Swiss enterprise services market with similar scale (~600+ employees) and comparable focus on Swiss-based delivery.
• Axians (Switzerland): VINCI Energies' Swiss ICT brand delivering network, security, cloud, and managed services to Swiss enterprises. Highly comparable business model to Netcloud with similar Cisco/Vendor partnerships, overlapping customer verticals, and competing directly for the same Swiss enterprise RFPs.
• Kudelski Security: Swiss-headquartered cybersecurity specialist offering managed security services, incident response, and cyber consulting. Most directly comparable to Netcloud's MDR/Cyber Defence practice, competing for the same Swiss regulated-industry security budgets and leveraging Swiss data residency positioning.

Emerging players

• United Security Providers AG: Swiss cybersecurity specialist focused on identity, access management, and Web Application Firewall solutions for regulated Swiss customers. Partial overlap with Netcloud's security portfolio, particularly in identity-driven security and compliance, but narrower product focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/netcloudag

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Netcloud