Frozen Food Express
Frozen Food Express is the largest nationwide asset-based temperature-controlled LTL transportation and cold storage warehousing provider in North America, serving food and beverage shippers since 1943 with dual-temp trailers, cold chain monitoring, and dedicated fleet solutions.
- Company typePrivate
- Founded1943
- HeadquartersLancaster, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Frozen Food Express does
Frozen Food Express (FFE Transportation Services, Inc.) is a privately held, asset-based temperature-controlled less-than-truckload (LTL) transportation and cold storage warehousing provider headquartered in Lancaster, Texas. Founded in 1943, the company describes itself as the largest nationwide asset-based temperature-controlled LTL and warehousing provider in North America, operating dual-temperature trailers with freezer and cooler capabilities and a network of cold storage facilities across the United States. Its core offerings are nationwide weekly LTL service, dedicated transportation solutions positioned as an alternative to private fleets, and integrated cold storage warehousing, supported by a cold chain temperature monitoring capability that reports temperatures at every point along the chain.
FFE serves primarily food and beverage shippers who require reliable cold chain logistics for perishable goods under FSMA-driven compliance pressure. The company generates revenue through three streams: transactional LTL transportation fees governed by published tariff rules (FRZF105 series) and a separate fuel surcharge (FRZF190 series), managed cold storage warehousing services, and custom multi-year dedicated transportation contracts. Go-to-market is executed through a territory-based direct sales force covering all US states and Canadian provinces, with an online customer portal supporting rate requests, shipment tracking, transit time calculation, custom reports, and document management. Operationally, FFE reports 1,000+ trained drivers, 54+ million miles driven in 2023, and a 98% customer retention rate, and it mitigates driver supply risk through the FFE Driving Academy, a company-sponsored CDL training program delivered in partnership with KLLM Driving Academy.
Frozen Food Express firmographics
Firmographics- Name
- Frozen Food Express
- Legal name
- FFE Transportation Services, Inc.
- Website
- https://ffeinc.com
- Company type
- Private
- Founded year
- 1943
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Frozen Food Express is the largest nationwide asset-based temperature-controlled LTL transportation and cold storage warehousing provider in North America, serving food and beverage shippers since 1943 with dual-temp trailers, cold chain monitoring, and dedicated fleet solutions.
- Ownership category
- akta.pro rank
Where Frozen Food Express is headquartered
LocationHeadquarters
- HQ city
- Lancaster
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Frozen Food Express business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Temperature-Controlled LTL Transportation: Nationwide Less-Than-Truckload transportation services using dual-temp trailers with freezer and cooler capabilities for perishable goods.
- Cold Storage Warehousing: Cold storage facilities across the entire country providing warehousing services for temperature-controlled products.
- Dedicated Transportation Solutions: Custom tailored solutions for customers needing an alternative to a private fleet, providing dedicated transportation capacity.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | LTL Transportation Services |
| Other | Multi-year contract | Dedicated Solutions |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels1 record
Frozen Food Express product offering
Product offeringCore offering
Frozen Food Express provides nationwide temperature-controlled Less-Than-Truckload (LTL) transportation using dual-temp trailers with freezer and cooler capabilities for perishable goods. The company complements its LTL line with dedicated transportation solutions (custom tailored capacity as an alternative to a private fleet) and cold storage warehousing facilities across the entire country, all monitored through proprietary cold chain temperature tracking technology.
Product overview
Frozen Food Express operates as a temperature-controlled LTL (Less Than Truckload) transportation and warehousing provider with nationwide coverage. The core offering consists of LTL services on dual-temp trailers and dedicated transportation solutions, supported by integrated cold storage facilities. Additional offerings include an online customer portal for shipment management and a company-sponsored driver training academy. The company has been operating since 1943.
Differentiator
Problem solved
Functional benefit
Products and services
- Less Than Truckload (LTL) Transportation Nationwide weekly LTL service schedules on dual-temp trailers with combined freezer and cooler capabilities for temperature-controlled freight. Sold to enterprise and mid-market shippers of perishable food and beverage products.
- Dedicated Transportation Solutions Custom tailored dedicated transportation capacity offered as an alternative to operating a private fleet, priced per multi-year contract and tailored to individual customer needs.
- Cold Storage Warehousing Temperature-controlled storage facilities across the country integrated with transportation services to maintain cold chain integrity for perishable goods.
Quantifiable outcome
- 98% customer retention rate demonstrates high service reliability and customer satisfaction.
- +2 more outcomes
Companies that use Frozen Food Express
Customer profileSegments1 record
Ideal customer profiles1 record
Frozen Food Express technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Frozen Food Express partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- KLLM Driving AcademysupportingFFE partners with KLLM Driving Academy to provide company-sponsored training to candidates without a CDL-A or professional driving experience. The academy offers a 22-day classroom and behind-the-wheel program followed by 6 weeks over-the-road training to develop professional truck drivers for FFE.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Frozen Food Express competitors and assessment
Company assessmentDirect peers
- KLLM Transport Services: KLLM is the direct sister company of Frozen Food Express, both sharing the KLLM Driving Academy partnership. KLLM operates temperature-controlled truckload and LTL services across North America with reefer equipment and a comparable customer base of food and beverage shippers, making it the closest comparable peer.
- Marten Transport: Marten Transport is a publicly traded temperature-controlled truckload carrier with significant LTL capability and intermodal operations. It serves the same food and beverage shippers with reefer capacity and competing for similar dedicated and LTL temperature-controlled freight.
- Prime, Inc. Prime is one of the largest privately held refrigerated trucking operators in North America, offering temperature-controlled truckload, LTL, and logistics services. It directly competes with FFE for reefer LTL freight and food distribution customers.
- C.R. England: C.R. England operates a national refrigerated trucking and LTL network serving food, beverage, and pharmaceutical shippers. It is one of the largest temperature-controlled carriers in the U.S. and a direct competitor to FFE's asset-based reefer LTL offering.
Broad incumbents
- ArcBest: ArcBest operates ABF Freight, a major LTL network, and Panther Premium Logistics with refrigerated and final-mile capabilities. While broader in scope, it competes with FFE in temperature-controlled LTL freight and asset-based transport for national accounts.
- Schneider National: Schneider is one of the largest publicly traded truckload carriers with dedicated refrigerated capacity, intermodal, and logistics services. Its reefer truckload and dedicated offerings compete with FFE's dedicated and LTL temperature-controlled services for enterprise shippers.
- Werner Enterprises: Werner Enterprises is a major publicly traded transportation and logistics provider with a dedicated refrigerated truckload segment. While much larger and more diversified, it competes for the same temperature-controlled freight and dedicated capacity contracts.
- J.B. Hunt Transport Services: J.B. Hunt operates one of the largest multimodal freight networks in North America, including a temperature-controlled truckload segment and integrated capacity solutions. It competes with FFE for enterprise cold chain freight through its ICS brokerage and dedicated reefer capacity.
- Lineage Logistics: Lineage is the world's largest temperature-controlled warehouse and distribution REIT, providing cold storage and integrated transportation services. It is a direct competitor to FFE's cold storage warehousing offering and increasingly to integrated cold chain transportation.
- Americold Realty Trust: Americold is the second-largest publicly traded temperature-controlled warehousing REIT, operating hundreds of cold storage facilities globally. It directly competes with FFE's cold storage warehousing business and increasingly offers integrated transportation solutions to the same shipper base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Frozen Food Express social profiles
Digital presenceFrozen Food Express financial estimates
Financial estimateRevenue estimate
Valuation estimate
Frozen Food Express leadership team
Management profileNumber of profiles
Profiles2 records
Frozen Food Express funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Frozen Food Express M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Frozen Food Express
What does Frozen Food Express do?
Frozen Food Express provides nationwide temperature-controlled Less-Than-Truckload (LTL) transportation using dual-temp trailers with freezer and cooler capabilities for perishable goods. The company complements its LTL line with dedicated transportation solutions (custom tailored capacity as an alternative to a private fleet) and cold storage warehousing facilities across the entire country, all monitored through proprietary cold chain temperature tracking technology.
Is Frozen Food Express a public or private company?
Frozen Food Express is a private company. It is classified as unknown and is currently operating.
When was Frozen Food Express founded?
Frozen Food Express was founded in 1943. It employs 1,001 to 5,000 people.
Where is Frozen Food Express based?
Frozen Food Express is headquartered in Lancaster, United States, in the North America region.
How does Frozen Food Express make money?
Three revenue lines are on record. Temperature-Controlled LTL Transportation is the primary driver. The others are cold Storage Warehousing and dedicated Transportation Solutions.
Who are Frozen Food Express's main competitors?
Direct peers on record are KLLM Transport Services, Marten Transport, Prime, Inc. and C.R. England. Broad incumbents are ArcBest, Schneider National, Werner Enterprises, J.B. Hunt Transport Services, Lineage Logistics and Americold Realty Trust.
Does Frozen Food Express have an API?
No public API is recorded for Frozen Food Express.