What Kapish does

Kapish is an Australian privately-held software and services company founded in 2007, headquartered in Melbourne with offices in Sydney, Brisbane, and Auckland. The company provides secure information management, cloud-based records systems, business transformation management, and data governance solutions to federal, state, and local government agencies, the Australian Defence Force, public sector healthcare, higher education institutions, and large commercial enterprises across Australia and New Zealand. Kapish operates as an OpenText Platinum Business Partner and APAC Partner of the Year, a SAP Gold Partner and Transformation Excellence Partner of the Year, and a Microsoft Azure Gold Partner, anchoring a channel-driven GTM around tier-one platform vendors.

Kapish's product portfolio is built around OpenText Content Manager, augmented by a proprietary suite of modules and three flagship cloud products: K365 Cloud (Microsoft 365 governance automating site provisioning, classification, retention, and lifecycle management), Kapish Content Manager Cloud (a fully managed, ISO 27001 and ISM-PROTECTED certified EDRMS SaaS selected globally by OpenText as the #1 EDRMS SaaS platform), and Kapish Search Cloud (a cognitive search and knowledge discovery service powered by OpenText Knowledge Discovery). The platform manages 500TB+ of documents and 10TB+ of metadata across 100,000+ users for 35+ cloud customers, with deployments spanning 5 to 8,000 users. Supporting add-ons include Power Connect (Microsoft Certified Power Automate Connector), Explorer, Folder Wizard, Web Grid, PDF Wizard, Record Remover, Pathway Integrator, and eLearning, alongside resold enterprise architecture tools (SAP LeanIX, SAP Signavio, Apptio, IBM Cloudability) and the newly added Ardoq AI-first EA platform.

Kapish monetises through four revenue streams: (1) software licensing and subscriptions covering both proprietary products and resold OpenText/SAP solutions with perpetual, subscription, and cloud managed-service purchase options, (2) professional services for implementations, migrations, training, upgrades, health checks, and custom development, (3) managed services delivered as EAaaS, BPMaaS, BizArchaaS, and EA Secretariat outcomes-based engagements, and (4) channel/reseller revenue from SAP, OpenText, and Microsoft Azure co-sell arrangements. Distribution combines direct enterprise field sales targeting C-suite and IT leadership with channel-driven demand generation through the partner ecosystem. The March 2026 acquisition of iCognition and June 2026 strategic partnership with Ardoq signal an offensive expansion of both technical depth in government information management and AI-enabled enterprise architecture capability, positioning Kapish as a specialist transformation partner rather than a horizontal platform vendor.

Name

Kapish

Website

https://kapish.com.au

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Kapish is an Australian private software and services company that delivers OpenText Content Manager-based information management, records governance, and business transformation solutions to government, defence, higher education, and large commercial enterprises across Australia and New Zealand.

Ownership category

akta.pro rank

Product category

Enterprise Content Management and Information Governance Software

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL)

akta.pro secondary industries

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI), Dashboarding & KPI/Performance Management (HDAEAMAF)

Keywords

• Enterprise content management
• Cloud records management
• Business transformation management
• Enterprise architecture solutions
• Information governance software

Headquarters

HQ city

Oaklands

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Software Licensing and Subscriptions: Sale and subscription of proprietary Kapish products (K365 Cloud, Content Manager Cloud, Search Cloud) and reselling of OpenText Content Manager with purchase options including perpetual license, subscription, and cloud managed service
2. Professional Services: Implementation, advisory, training, migrations, health checks, upgrades, and support services for Content Manager and BTM tooling
3. Managed Services: Ongoing outcomes-focused support operationalising Business Transformation Management through EAaaS, BPMaaS, BizArchaaS, and EA Secretariat services
4. Channel/Reseller Revenue: Revenue from resale and partnership arrangements with SAP, OpenText, and Microsoft Azure as a Platinum/Gold channel partner

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Kapish is a software and services company that delivers OpenText Content Manager-centric information management and governance solutions, plus proprietary cloud products (K365 Cloud for Microsoft 365 governance, Kapish Content Manager Cloud as a managed EDRMS SaaS, and Kapish Search Cloud for cognitive enterprise search) together with a suite of productivity add-ons. It also resells and implements Business Transformation Management (BTM) tools (SAP LeanIX, SAP Signavio, Apptio, IBM Cloudability, Ardoq), backed by professional and managed services (implementations, migrations, support, training, upgrades, health checks, EA advisory, EAaaS/BPMaaS/BizArchaaS).

Product overview

Kapish is an IT services and software solutions provider offering a platform-plus-modules architecture for secure information management, cloud-based records systems, and business transformation management. The core offering is built around OpenText Content Manager with Kapish's proprietary productivity suite including K365 Cloud for Microsoft 365 governance, Kapish Content Manager Cloud as a managed service, and Kapish Search Cloud for cognitive enterprise search. The product portfolio includes multiple add-on modules for Content Manager (Explorer, Folder Wizard, Web Grid, Power Connect, Excel/Word Add-Ins, PDF Wizard, Workflow Wizard, Record Remover, Pathway Integrator, eLearning) that enhance the core platform's functionality. Additionally, Kapish offers enterprise architecture and transformation tools including SAP LeanIX, SAP Signavio, Apptio, IBM Cloudability, and Ardoq, complemented by comprehensive professional services spanning implementations, migrations, support, training, upgrades, health checks, development, BTM advisory, tool implementation, and managed services.

Differentiator

Problem solved

Functional benefit

Products and services

• K365 Cloud Cloud-based governance solution for Microsoft 365 that automates site provisioning, classification, retention and lifecycle management to ensure secure, consistent and compliant information management, designed for enterprises and public sector organisations using M365.
• Kapish Content Manager Cloud Fully managed, secure cloud records management service and #1 EDRMS SaaS platform selected by OpenText globally to help enterprises and public sector organisations meet all records, regulatory, data and content management needs.
• Kapish Search Cloud Cloud-based cognitive enterprise search as a service powered by OpenText Knowledge Discovery, delivering advanced search, knowledge discovery, and analytics across unstructured data including text, audio, video and images for enterprises and government agencies.
• OpenText Content Manager Smart enterprise content management platform helping organisations meet regulatory and data privacy guidelines through robust content management, available from Kapish as perpetual license, subscription, and cloud managed service options.
• Power Connect Microsoft Certified Power Automate Connector for OpenText Content Manager that enables users to add the connector to flows to send or receive Content Manager data with any compatible system without custom code.
• Folder Wizard Automation tool for creating consistent and compliant folder structures in Content Manager while maintaining retention, security and naming conventions for multi-level record structures.
• Web Grid Publishes dynamic lists of Content Manager records on internet, intranet and SharePoint webpages while maintaining Content Manager security and access controls.
• Explorer Intuitive Windows Explorer-style interface into Content Manager that leverages existing user knowledge while enforcing business rules, security and record keeping requirements.
• Word Add-In Microsoft Word add-in integrating Content Manager properties into Word documents with real-time metadata application for professional document creation.
• Excel Add-In Microsoft Excel add-in integrating Content Manager properties into Excel workbooks, linking metadata in real-time for accurate and professional workbooks.
• PDF Wizard Tool that converts individual or multiple Content Manager documents to PDF with options to add as new revision or attach to outgoing email messages.
• Workflow Wizard Tool simplifying Content Manager workflows with an interface for users to kick-start workflows, select assignees and send email notifications from one window.
• Core Data Discovery and Risk Insights Cloud Data Security Platform to discover, classify, protect and govern data to reduce privacy risk using AI-driven automation across enterprise data sets.
• SAP LeanIX Enterprise architecture management platform enabling real-time visibility into the IT landscape for better decision-making, resold by Kapish alongside implementation, advisory and managed services as SAP's premier BTM partner in APAC.
• SAP Signavio End-to-end business process transformation suite enabling organisations to understand, improve and govern business processes, resold by Kapish with implementation and advisory services.
• Apptio Technology Business Management and IT Financial Management platform connecting technology investments to business outcomes for financial transparency, resold by Kapish alongside advisory and managed services.
• IBM Cloudability Cloud financial management (FinOps) platform providing real-time cloud cost visibility, optimisation and governance across cloud environments, resold by Kapish with advisory, implementation and managed services.
• Ardoq AI-first enterprise architecture platform creating dynamic, data-driven views of enterprise architecture with collaborative modelling and powerful visualisations, brought to Australia and the broader region by Kapish through its 2026 strategic partnership.
• Implementations and Migrations Expert implementation and migration services for OpenText Content Manager covering greenfield deployments, migrations from existing EDRMS solutions, and supporting cloud-hosted and on-premise deployments from 5 to 8,000 users with full data integrity.
• Support, Training, Upgrades, Health Checks and Development Services Comprehensive Content Manager support packages (Core, Premium, Premium Plus, Custom) with 24x7 enterprise support and proactive monitoring, plus administrator, power user and end user training, upgrades, health checks, and custom development and integration services.
• Business Transformation Management (BTM) Advisory and Tool Implementation Services Advisory services turning transformation intent into measurable outcomes covering capability model definition, investment advisory, value stream mapping, digital transformation, operating model design and AI governance, plus tool implementation and adoption services (EA Tooling Jumpstart, Premium Support, Workspace Review, integration) for LeanIX, Signavio, Apptio and Cloudability.
• Managed Services (EAaaS, BPMaaS, BizArchaaS, EA Secretariat) Ongoing outcomes-focused Managed Services operationalising Business Transformation Management through Enterprise Architecture as a Service (EAaaS), Business Process Management as a Service (BPMaaS), Business Architecture as a Service (BizArchaaS), and EA Secretariat services.

Quantifiable outcome

• Reduced enterprise architect onboarding from 6 months to weeks
• +3 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability11 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core, minor and flagship.

• ArdoqcoreTechnology or Integration · 3 June 2026Strategic partnership announced June 2026 to expand Kapish's enterprise architecture offering. Ardoq's AI-first enterprise architecture platform complements Kapish's BTM capabilities, enabling customers to gain clearer insight into their current environment, understand the impact of change, and move forward with greater speed and certainty. Kapish will bring Ardoq's platform to customers across Australia and the broader region.
• University of Technology Sydney (UTS)minorOthers · 12 May 2025Kapish signed cloud contract with UTS for Content Manager Cloud supporting over 1,100 users and 7TB of documents across all business units on ISO27001 certified platform. UTS joins other universities on the Content Manager Cloud platform.
• OpenTextflagshipTechnology or IntegrationOpenText Platinum Business Partner and APAC Partner of the Year. Kapish is selected globally by OpenText to offer Kapish Content Manager Cloud as the #1 EDRMS SaaS platform. Deep partnership spanning over 15 years with exclusive focus on OpenText Content Manager solutions.
• SAPflagshipTechnology or IntegrationSAP Gold Partner and Transformation Excellence Partner of the Year. Original LeanIX commercial partners in APAC since 2018. Kapish enables customers to purchase SAP LeanIX, Signavio, and provides implementation, advisory and managed services. Partnership includes co-marketing and co-selling arrangements.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure Gold Partner status. K365 Cloud integrates with Microsoft 365 for governance and compliance. Content Manager Cloud hosted on Azure infrastructure. Microsoft Certified Power Automate Connector (Power Connect) for Content Manager integration.
• IBM (Cloudability)coreTechnology or IntegrationIBM Cloudability provides leading cloud financial management (FinOps) capabilities. Kapish enables customers to purchase Cloudability and delivers advisory, implementation and managed services for cloud cost visibility, accountability and optimization.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• RecordPoint: Cloud-native information governance and records management platform with a strong Microsoft 365 / SharePoint focus, increasingly competing with Kapish K365 Cloud in regulated-industries and government information management RFPs.
• NetDocuments: Cloud-native document management platform widely adopted by law firms and large enterprises; competes with Kapish Content Manager Cloud in regulated-industry content management use cases across ANZ and globally.
• Ardoq: AI-first enterprise architecture platform now co-marketed with Kapish following the 2026 strategic partnership; a peer in the BTM / enterprise architecture tooling category that Kapish resells and competes against indirectly in transformation engagements.

Direct peers

• AvePoint: Global provider of Microsoft 365 governance, records management and data protection solutions (e.g., AvePoint Cloud Backup, Records), competing head-on with Kapish's K365 Cloud and Content Manager Cloud offerings in the same Microsoft-centric compliance and information governance space.
• Objective Corporation: ASX-listed Australian developer of Objective ECM and Objective EDRMS, a direct competitor to OpenText Content Manager in the Australian government and regulated-records market. Kapish and Objective frequently compete for the same ANZ public-sector content management mandates.
• M-Files: AI-driven intelligent information management platform offering metadata-based document and records management as a cloud service; competes with Kapish Content Manager Cloud in the broader enterprise content services category.

Broad incumbents

• OpenText: The underlying Content Manager vendor and Kapish's flagship partner; OpenText also sells its own EDRMS, Magellan AI and content services directly, making it both Kapish's biggest enabler and its principal upstream competitor for end-customer relationships.
• DXC Technology: Global IT services and systems integrator with a significant Australian public-sector and EDRMS practice; competes with Kapish for large government managed-services and Content Manager implementation contracts, but at much broader scale.
• Accenture: Global consulting and systems integration firm with SAP, OpenText and Microsoft practices; competes with Kapish for enterprise BTM, LeanIX/Signavio and enterprise content management transformation engagements in ANZ.

Others

• SAP Signavio: SAP's process transformation and process intelligence suite that Kapish resells and implements under its SAP Gold partnership; the closest upstream comparable in the business process management and transformation tooling space Kapish monetises through its BTM practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/kapishservices
• Xx.com/KapishServices
• Facebookfacebook.com/KapishServices

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kapish