What Strategic Information Group does

Strategic Information Group (SIG), founded in 1992 and headquartered in Cardiff By The Sea, California, is a privately held enterprise software consulting and implementation firm focused on the manufacturing and distribution sectors. The company operates as a QAD Platinum Partner and Oracle NetSuite Solution Provider Partner, reselling, implementing, and supporting cloud-based ERP systems (QAD ERP, NetSuite ERP), quality management systems (ETQ Reliance, QAD EQMS), and manufacturing execution / warehouse management systems (Fuuz MES and Fuuz WMS). SIG supplements these third-party platforms with proprietary technology including the SIG EDI integration platform, SIG Connects interoperability solution, the NetSuite Extensions Suite (A/P Toolkit, A/R Toolkit, Inventory Toolkit, Billfinity, Customer/Vendor Portal, PM Toolkit, ERP Toolkit, EZ Assets, Integration Toolkit), and the AWS GovCloud-hosted QAD Defense Cloud for ITAR/NIST/CMMC-compliant defense deployments.

The company's revenue model is built on three streams: software license resale through its QAD and NetSuite partnerships, professional services (enterprise implementations, QAD and NetSuite consulting, EDI solutions, system integration, business consulting, FDA Computer System Validation, and training), and recurring managed services delivered under the SIGSERV brand (TotalCare, APP, EDI, TECH, QDC, and NetSuite Customer Care), with 24/7/365 onshore senior support. Go-to-market is primarily enterprise field sales supplemented by channel partner flows, with vertical specialization across medical device manufacturers, pharma & biotech, automotive, food & beverage, industrial manufacturing, startups, retail, and wholesale distribution. Geographic operations span the United States, Canada, Ireland, and the United Kingdom.

Differentiating elements include deep regulatory expertise (FDA validation, 21 CFR Part 11, ITAR, NIST 800-171, CMMC Level 2, SOC1 Type 2), a 30-year delivery track record, vertical-specific solution accelerators such as the Direct Start implementation methodology (with QAD implementations reportedly validated in 90 days), and an expanding ecosystem of technology partners (Cleo for EDI/supply chain orchestration, Celigo for iPaaS, AWS, Salesforce, Fuuz, ETQ). Recent strategic moves include the September 2025 Cleo partnership, the November 2025 launch of a structured Business Consulting Services framework, and the Fall 2025 NetSuite Spotlight Award in Medical Devices and Equipment. The company is led by President & CEO Anise Madh with senior vice presidents covering sales and marketing (Andrew Makl), global operations (Chris Dompert), and customer engagement (Tim Rabaut), plus CFO Folake Bankole.

Name

Strategic Information Group

Legal name

Strategic Information Group

Website

http://www.strategic.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

ERP Consulting & Implementation Services

NAICS

Software Publishers (51321)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Strategy & Corporate Development Consulting (BPAHACAA)

Keywords

• ERP implementation services
• QAD ERP consulting
• NetSuite ERP consulting
• Manufacturing ERP solutions
• ERP managed services

Headquarters

HQ city

Cardiff By The Sea

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. ERP Software Resale: Resells QAD ERP and NetSuite ERP software as an authorized Platinum Partner and Solution Provider Partner. Revenue generated from software licenses, subscriptions, and implementation services bundled with software sales.
2. Professional Services: Consulting, implementation, system integration, validation, and training services for ERP systems. Includes enterprise implementations, QAD consulting, NetSuite consulting, business consulting, EDI solutions, and system integration.
3. Managed Services (SIGSERV): Ongoing managed services including SIGSERV TotalCare (all-in-one support plan), SIGSERV APP (application support), SIGSERV EDI (managed EDI), SIGSERV TECH (technical QAD services), and SIGSERV QDC. Provides 24/7/365 support for ERP environments.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Strategic Information Group is a QAD Platinum Partner and NetSuite Solution Provider that helps manufacturing and distribution organizations deploy, integrate, and operate cloud ERP, QMS, MES, and WMS platforms. Revenue is generated through software resale and recurring subscription tied to these platforms, professional consulting and implementation services, EDI and system integration, and ongoing managed services (SIGSERV) including regulatory validation for FDA, ITAR, NIST, and CMMC compliance.

Product overview

Strategic Information Group offers a platform-plus-modules architecture centered on ERP systems (NetSuite and QAD) complemented by MES (Fuuz), WMS (Fuuz), and QMS (ETQ Reliance) solutions. Their portfolio includes core ERP platforms with industry-specific implementations for manufacturing verticals including medical devices, pharma/biotech, automotive, food & beverage, industrial, retail, and wholesale distribution. The company provides proprietary NetSuite extensions (A/P Toolkit, A/R Toolkit, Inventory Toolkit, PM Toolkit, ERP Toolkit, EZ Assets, Billfinity, Customer Portal, Vendor Portal, Integration Toolkit) that bolt onto the core ERP. Their SIGSERV managed services (TotalCare, APP, EDI, TECH, QDC, NetSuite Customer Care) provide ongoing support, while professional services cover implementations, consulting, EDI solutions, system integration, training, and business consulting. QAD Defense Cloud addresses government/defense compliance requirements.

Differentiator

Problem solved

Functional benefit

Brands

• SIGSERV: Managed services brand offering TotalCare, APP (application support), EDI, and TECH (technical) services for ERP environments.
• QAD Defense Cloud

Products and services

• NetSuite ERP Resale & Implementation Resale, evaluation, and implementation of Oracle NetSuite cloud ERP for mid-market manufacturers and distributors, covering financials, CRM, inventory, and e-commerce capabilities.
• QAD ERP Resale & Implementation Resale, implementation, and consulting for QAD next-generation cloud ERP tailored for Adaptive Manufacturing Enterprises across medical devices, automotive, industrial, food & beverage, and other regulated verticals.
• ETQ Reliance Quality Management System Resale and implementation of ETQ Reliance QMS providing document control, process management, audits, and corrective actions for manufacturing quality compliance.
• Fuuz MES (Manufacturing Execution System) Fuuz MES providing real-time visibility from material intake to product delivery, connecting people, machines, and data with production tracking and scheduling for discrete and process manufacturers.
• Fuuz WMS (Warehouse Management System) Fuuz WMS providing inventory tracking, picking and packing optimization, RFID and barcode scanning integration, and days/weeks deployment rather than months/years.
• SIGSERV TotalCare All-in-one flexible managed support plan providing 24/7/365 ERP environment coverage for users, systems, and integrations.
• SIGSERV APP (Application Support) Managed QAD application support delivering 24/7/365 functional and technical QAD support for manufacturers.
• SIGSERV EDI (Managed EDI) Managed Electronic Data Interchange services for B2B EDI operations and integration oversight for manufacturers and distributors.
• SIGSERV TECH (Technical Services) Managed technical QAD services including system administration, database management, and 24/7 monitoring for QAD ERP environments.
• SIGSERV QDC (Quality, Development & Consulting) Quality, Development, and Consulting managed services supporting comprehensive ERP lifecycle needs across quality, customization, and ongoing consulting.
• NetSuite Customer Care Ongoing support services for NetSuite customers to maintain peak performance and optimize cloud ERP operations.
• Enterprise ERP Implementations End-to-end ERP implementation services for QAD and NetSuite using the Direct Start methodology to compress deployment timelines for manufacturing and distribution clients.
• QAD Consulting Expert consulting for QAD ERP including functional upgrades, cloud migration, validation, and ongoing system optimization.
• NetSuite Consulting Consulting, implementation, and optimization services for Oracle NetSuite Cloud ERP across medical devices, SaaS, wholesale/distribution, and other verticals.
• Business Consulting Services Business consulting framework including strategic alignment, process & technology assessment, blueprint and process re-engineering, roadmap development, and implementation support for digital transformation initiatives.
• EDI Solutions & Services Electronic Data Interchange solutions including a proprietary translation utility and complete managed EDI services for manufacturing and distribution clients.
• System Integration Custom API and data integrations using XML, flat file, CSV, webservices, SOAP, and REST APIs to connect QAD ERP with CRM, PLM, shipping, expense, and other enterprise systems.
• ERP Training Virtual and private ERP training programs for QAD and NetSuite, complemented by customized end-user training video production.
• FDA Validation Services ERP validation services providing documented evidence for FDA regulatory compliance, including Computer System Validation Plans, functional requirements, and risk analyses (SOC1 Type 2 accredited).
• QAD Defense Cloud AWS GovCloud-hosted QAD ERP solution addressing ITAR, NIST 800-171, and CMMC Level 2 compliance requirements for defense and governmental organizations, managed by Strategic's SIGSERV team.

Quantifiable outcome

• 5 to 7 times faster implementation than traditional software solutions with Fuuz MES
• +3 more outcomes

Named customers7 records

Segments8 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• CleocoreStrategic or Co-development Partner · 1 September 2025Strategic partnership with Cleo, a global leader in supply chain orchestration solutions, to deliver EDI initiatives and supply chain capabilities to manufacturing and distribution clients through Cleo's Integration Cloud platform. Collaboration officially began in September 2025, combining Cleo's supply chain orchestration with SIG's industry-specific ERP expertise to offer tailored B2B/EDI solutions. Both companies committed to long-term collaboration and innovation.
• QADcoreTechnology or IntegrationGlobal QAD Platinum Partner and Solution Partner, providing QAD next-generation ERP to support manufacturers from startups to industry leaders across US, Canada, Ireland, and UK. Strategic serves all six QAD verticals with enterprise applications including ERP, QMS, and CRM, offering integration, implementation, and fully outsourced services.
• Oracle NetSuitecoreChannel Partner/ Reseller/ DistributorAuthorized NetSuite Solution Provider Partner with deep experience across industries including medical devices, SaaS, wholesale/distribution, and startups. Provides evaluation, software purchase, implementation, and long-term managed services for NetSuite Cloud ERP.
• ETQ SoftwarecoreTechnology or IntegrationStrategic Information Group offers ETQ Reliance Quality Management System and expert implementation services for ETQ QMS software tailored to manufacturing businesses, supporting document control, process management, audits, and corrective actions.
• FuuzcoreTechnology or IntegrationStrategic Information Group proudly offers Fuuz Manufacturing Platform including MES and WMS solutions to help streamline manufacturing businesses. Fuuz provides implementation times 5-7 times faster than traditional software solutions with version-less platform ensuring latest features.
• AWScoreTechnology or IntegrationAWS GovCloud-hosted QAD Defense Cloud solution managed by Strategic's SIGSERV team, addressing ITAR, NIST, and CMMC requirements for defense and governmental organizations.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Eide Bailly: Regional accounting/consulting firm with a sizeable NetSuite and ERP practice targeting manufacturing and distribution mid-market customers — directly comparable in service mix and verticals served.
• Crowe LLP: Major accounting/consulting firm operating a NetSuite practice for mid-market implementations, overlapping with SIG in QAD/NetSuite reselling and managed services for manufacturers.
• CliftonLarsonAllen (CLA): Top-10 US accounting and professional services firm with an established NetSuite ERP practice serving mid-market manufacturers and distributors, competing head-to-head for similar engagement profiles.
• Armanino: Top-tier NetSuite Solution Provider and large US accounting/consulting firm with a deep NetSuite Cloud ERP practice and significant manufacturing/mid-market focus, directly competing with SIG for NetSuite deals.
• Cherry Bekaert: National accounting and advisory firm with a top-ranked NetSuite consulting practice serving mid-market and growth-stage companies in regulated and manufacturing verticals — a direct ERP partner competitor.
• Blytheco: Long-standing QAD Platinum Partner and ERP consulting firm serving QAD manufacturing customers — directly comparable to SIG on the QAD side of the practice, including implementation and managed services.
• Wipfli: Major NetSuite Solution Provider and accounting/consulting firm with strong manufacturing and ERP implementation practices across the mid-market, mirroring SIG's vertical focus and partner-based model.

Broad incumbents

• Plante Moran: Large accounting and business advisory firm with a notable manufacturing-focused ERP and technology practice serving middle-market industrial clients — comparable incumbent operating in the same vertical lanes.
• BDO USA: Top-tier US accounting/consulting firm with an established ERP advisory and NetSuite practice serving mid-market and enterprise manufacturing clients, frequently competing for the larger deals in SIG's verticals.
• RSM US: Large global professional services firm with a sizable NetSuite and Microsoft Dynamics practice serving middle-market manufacturers and distributors — competes with SIG for larger deals and represents a broader incumbent benchmark.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/StrategicERP

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Strategic Information Group