Center for Hearing and Communication
Center for Hearing and Communication is a 501(c)(3) nonprofit founded in 1910 that delivers comprehensive hearing healthcare, including audiology, hearing aid fitting, speech-language therapy, and emotional health counseling, to children and adults across NYC and Fort Lauderdale.
- Company typePrivate
- Founded1910
- HeadquartersNew York, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Center for Hearing and Communication does
Center for Hearing and Communication (CHC) is a 501(c)(3) nonprofit hearing healthcare organization founded in 1910 in New York City, operating clinical centers in New York (50 Broadway) and Fort Lauderdale, Florida, with 51-100 employees. CHC delivers comprehensive interdisciplinary hearing healthcare including audiology diagnostics, hearing aid fitting and sales from all major manufacturers (Oticon, Widex, Signia, Phonak, Starkey, Resound), speech-language pathology, emotional health counseling, tinnitus retraining therapy, cochlear implant support, and auditory processing disorder services. It operates specialty centers for tinnitus and hyperacusis, Usher Syndrome, hearing and aging, and pediatric care, supplemented by the Listening Studio (a 500+ real-world environment simulation facility), telehealth services, free online hearing screening, OTC hearing aid consultations, and a mobile hearing unit that conducts community-based screenings at preschools, senior centers, and health fairs.
Revenue is generated through three streams: professional clinical services (insurance-billed audiology, speech, and counseling), hearing aid and assistive device hardware sales, and donations/philanthropy, which account for more than 50% of operational revenue and enable service delivery regardless of patient ability to pay. The go-to-market motion is primarily direct-to-consumer through the two physical offices, telehealth, and community outreach. Customer segments span infants, children, and adults with hearing loss, with particular depth in pediatric early intervention, older adults, and rare condition populations.
The organization leverages third-party accessibility technology integrations (captioning apps, captioned telephones, Bluetooth hearing aid connectivity) rather than proprietary AI, and its core differentiators are brand longevity (115+ years as the longest-running NYC nonprofit in hearing health), the multi-vendor device approach that eliminates manufacturer allegiance, the multidisciplinary team under one roof, and the founder role in International Noise Awareness Day now observed in 50+ countries.
Center for Hearing and Communication firmographics
Firmographics- Name
- Center for Hearing and Communication
- Legal name
- Center for Hearing and Communication
- Website
- https://chchearing.org
- Company type
- Private
- Founded year
- 1910
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Center for Hearing and Communication is a 501(c)(3) nonprofit founded in 1910 that delivers comprehensive hearing healthcare, including audiology, hearing aid fitting, speech-language therapy, and emotional health counseling, to children and adults across NYC and Fort Lauderdale.
- Ownership category
- akta.pro rank
Center for Hearing and Communication industry classification
Industry- Product category
- Hearing Healthcare Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Offices of Other Health Practitioners (6213), Other Individual and Family Services (624190)
- SIC
- Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Audiology & Hearing Diagnostic Centers (HLAFAKAH)
- akta.pro secondary industries
- Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL), Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI), Otology & Neurotology (Ear/Hearing/Balance) (HLAKAMAC)
Keywords
Where Center for Hearing and Communication is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Center for Hearing and Communication business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Clinical Services: Revenue from audiology services including hearing tests, hearing aid fittings and sales, speech and language therapy, emotional health counseling, and other clinical services provided at NYC and Florida locations.
- Hearing Aid and Device Sales: Sale of hearing aids, assistive listening devices, custom earplugs, and accessories. CHC carries devices from all leading manufacturers including Oticon, Widex, Signia, Phonak, Starkey, and Resound.
- Donations and Philanthropy: Donor contributions account for more than 50% of operational revenue, enabling CHC to serve all regardless of ability to pay.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Tinnitus and Hyperacusis Consultation |
| Freemium | Pay-as-you-go | Free OTC Hearing Aid Consultation |
| One time/ perpetual license | One time/ perpetual license | OTC Hearing Aids |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Center for Hearing and Communication product offering
Product offeringCore offering
Center for Hearing and Communication delivers comprehensive hearing healthcare services including audiology evaluations, hearing aid fittings and sales from all major manufacturers (Oticon, Widex, Signia, Phonak, Starkey, Resound), speech-language therapy, tinnitus and hyperacusis treatment, emotional health counseling, cochlear implant support, and custom earplugs. The nonprofit also runs community outreach via mobile hearing screenings and specialty centers for pediatric, aging, and Usher Syndrome populations across the U.S.
Product overview
The Center for Hearing and Communication (CHC) is a non-profit hearing healthcare organization offering a comprehensive suite of clinical services and products. The core offering centers on audiology services including hearing evaluations, hearing aid fitting/sales from major manufacturers (Oticon, Widex, Signia, Phonak, Starkey, Resound), and assistive listening devices. The organization operates specialized centers including the NY Pediatric Center, Tinnitus and Hyperacusis Center, Usher Syndrome Family Center, and Center for Hearing and Aging. CHC provides speech and language therapy, emotional health and wellness support, educational support, and auditory processing disorder services. Community outreach includes Project PATH mobile hearing screenings and free online hearing screening tools. Products include prescription and OTC hearing aids, custom earplugs, and assistive listening/alerting devices. Services are available in-person at NYC and Florida locations, and via telehealth.
Differentiator
Problem solved
Functional benefit
Brands
- Family Resource Center: Provides information and support for families navigating hearing loss, including workshops, parent support sessions, and mentorship programs.
- Usher Syndrome Family Center
- Tinnitus and Hyperacusis Center
- Center for Hearing and Aging
- Project PATH (Preschool Access to Hearing)
- The Listening Studio
- The Noise Center
Products and services
- Audiology Services
- Hearing Aid Fittings, Services and Repairs
- OTC Hearing Aids
- Hearing Protection and Custom Earplugs
- Assistive Listening and Alerting Devices
- Tinnitus and Hyperacusis Center
- Usher Syndrome Family Center
- Speech and Language Therapy
- Emotional Health and Wellness Support
- Cochlear Implant Support
- Auditory Processing Disorder Services
- NY Pediatric Center
- Center for Hearing and Aging
- Family Resource Center
- Project PATH (Preschool Access to Hearing)
- Mobile Hearing Screenings
- Center for Hearing and Aging - Senior Resources
- Florida Telecommunications Relay Program
- ASL Instruction
- The Listening Studio
- Free Online Hearing Screening
- Educational Support
- Telehealth Services
Quantifiable outcome
- Serving 20,000-50,000 individuals annually regardless of ability to pay
- +3 more outcomes
Companies that use Center for Hearing and Communication
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles5 records
Center for Hearing and Communication technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability3 records
Feature3 records
Center for Hearing and Communication partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Live NationminorLive Nation partnered with CHC and Eargasm to launch a hearing health initiative distributing high-fidelity earplugs across major tours, promoting hearing protection for concert-goers and raising awareness about hearing health in live entertainment settings.
- The Fairfield FundminorThe Fairfield Fund provided a generous grant to establish and support the Usher Syndrome Family Center at CHC, enabling coordinated care and support services for families living with Usher Syndrome.
- Florida Telecommunications Relay, Inc.coreCHC-FL partners with Florida Telecommunications Relay, Inc. to offer free amplified telephones to qualifying residents who are deaf, hard of hearing, deaf/blind, or speech impaired.
- Miles Ahead Car Donation ProgramminorMiles Ahead car donation program allows donors to contribute vehicles to CHC, with proceeds supporting CHC's programs and services.
Scale indicators8 records
Recent moves8 records
Expansion highlights5 records
Center for Hearing and Communication competitors and assessment
Company assessmentDirect peers
- Children's Hearing Institute: NYC nonprofit providing pediatric audiology, hearing aid services, and family support for children with hearing loss. Highly comparable in pediatric audiology focus and nonprofit clinical model.
- Lexington School for the Deaf: NYC-based nonprofit serving deaf and hard-of-hearing children and adults with audiology, speech, and educational services. Directly comparable in mission, population served, and comprehensive service model.
Others
- AG Bell Association for the Deaf and Hard of Hearing: National nonprofit supporting listening and spoken language for people with hearing loss, with strong overlap in pediatric listening therapy and family education programs that CHC also provides.
- Oticon: Leading hearing aid manufacturer whose devices CHC dispenses. Functions as a supplier partner rather than competitor, but represents the broader hearing aid ecosystem CHC operates within.
- Starkey Hearing Technologies: Major hearing aid manufacturer and global hearing healthcare provider with retail clinics. Compares as a manufacturer/supplier ecosystem participant and as a vertically integrated hearing care operator.
- Hearing Loss Association of America (HLAA): National nonprofit advocacy organization for people with hearing loss. Comparable mission in supporting the deaf and hard-of-hearing community but focuses on education and advocacy rather than clinical service delivery.
- CaptionCall (by Sorenson): Provider of captioned telephone services for people with hearing loss. Listed as an integrated technology partner in CHC's offerings, representing an adjacent accessibility technology provider.
Broad incumbents
- Miracle-Ear: National retail hearing aid retailer with hundreds of locations across the U.S. Provides audiology services and hearing aids at scale with a sales-driven model, contrasting with CHC's nonprofit clinical model.
- New York Eye and Ear Infirmary of Mount Sinai: Specialty hospital in NYC offering comprehensive otology and audiology services as part of a broader ENT practice. Comparable in audiology/otology services but as part of a larger hospital system with inpatient capabilities.
- Beltone: Major hearing aid retailer with a national franchise network offering hearing tests and device fittings. Comparable in delivering hearing healthcare to consumers but operates a commercial retail model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key highlights7 records
Customer concentration
Center for Hearing and Communication social profiles
Digital presenceCenter for Hearing and Communication compliance and trust
Trust signalCompliance1 record
Center for Hearing and Communication financial estimates
Financial estimateRevenue estimate
Valuation estimate
Center for Hearing and Communication leadership team
Management profileNumber of profiles
Profiles10 records
Center for Hearing and Communication funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Center for Hearing and Communication M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Center for Hearing and Communication
What does Center for Hearing and Communication do?
Center for Hearing and Communication delivers comprehensive hearing healthcare services including audiology evaluations, hearing aid fittings and sales from all major manufacturers (Oticon, Widex, Signia, Phonak, Starkey, Resound), speech-language therapy, tinnitus and hyperacusis treatment, emotional health counseling, cochlear implant support, and custom earplugs. The nonprofit also runs community outreach via mobile hearing screenings and specialty centers for pediatric, aging, and Usher Syndrome populations across the U.S.
Is Center for Hearing and Communication a public or private company?
Center for Hearing and Communication is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Center for Hearing and Communication founded?
Center for Hearing and Communication was founded in 1910. It employs 51 to 100 people.
Where is Center for Hearing and Communication based?
Center for Hearing and Communication is headquartered in New York, United States, in the North America region.
How does Center for Hearing and Communication make money?
Three revenue lines are on record. Clinical Services are the primary driver. The others are hearing Aid and Device Sales and donations and Philanthropy.
Who are Center for Hearing and Communication's main competitors?
Direct peers on record are Children's Hearing Institute and Lexington School for the Deaf. Others are AG Bell Association for the Deaf and Hard of Hearing, Oticon, Starkey Hearing Technologies, Hearing Loss Association of America (HLAA) and CaptionCall (by Sorenson). Broad incumbents are Miracle-Ear, New York Eye and Ear Infirmary of Mount Sinai and Beltone.
Does Center for Hearing and Communication have an API?
No public API is recorded for Center for Hearing and Communication.
What industry is Center for Hearing and Communication in?
Center for Hearing and Communication's product category is Hearing Healthcare Services. Its primary akta.pro industry code is HLAFAKAH, Audiology & Hearing Diagnostic Centers, with a secondary code of CRACANAL, Hearing Enhancement / Assistive Listening Audio Devices. Its NAICS code is 621340 and its SIC code is 8000.