Sivil

What Sivil does

Sivil Technologies, Inc. is a private US SaaS company that builds digital forms and workflow software exclusively for public-sector agencies. Its platform replaces paper, PDFs, email, and shared drives with auditable digital workflows used for permits, public records requests, inspections, constituent services, grants, audits, and police oversight. The product consists of three integrated components — a drag-and-drop form builder, a plain-language WHEN/THEN routing engine, and a records and audit trail system — delivered through an agency-branded public portal and an internal staff dashboard.

The platform is hosted on AWS GovCloud (US-only), audited annually under SOC 2 Type II, engineered against CJIS handling guidance, and built to WCAG 2.1 AA accessibility standards. It supports more than 30 languages and ships with pre-built integrations to Microsoft Entra ID, Okta, ArcGIS, and DocuSign. The company markets a sub-brand, Sivil Oversight, focused on civilian police oversight bodies, and offers a Sivil AI Assist module within its Premium tier that drafts routing rules from plain-language descriptions.

Sivil sells via direct enterprise sales and through channel partners Carahsoft and CDWG, enabling procurement through GSA Schedule, SEWP, NASPO ValuePoint, OMNIA Partners, Texas DIR, and several education-sector vehicles. Pricing is tiered — a free Core tier, Standard at $10,000 per year, Elite at $25,000 per year, and a custom Premium tier — with five-year standard contracts and ten percent annual price escalators on new contracts. The company is led by founder and CEO Tony Rice II and is registered in Delaware, with customers across federal, state, and local government.

Name

Sivil

Legal name

Sivil Technologies, Inc.

Website

https://sivilco.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Sivil Technologies is a private US SaaS company providing digital forms, workflow automation, and audit-ready records management for public-sector agencies, including police departments, civilian oversight bodies, and city, state, and federal government offices.

Ownership category

akta.pro rank

Product category

Public Sector Workflow Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)

Keywords

• Public sector software
• Government workflow platform
• Civic case management
• Complaint intake software
• Government forms automation

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription SaaS (Tiered Plans): Annual subscription revenue across four tiers: Core ($0/yr free), Standard ($10,000/yr), Elite ($25,000/yr), and Premium (custom pricing). Prices increase 10% annually for new contracts. Standard contract is five years. No setup or onboarding fees. Revenue scales with tier and number of modules accessed.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Sivil is a cloud-based digital forms and workflow SaaS platform for U.S. public-sector agencies that replaces paper, PDFs, shared drives, and ad-hoc spreadsheets with auditable digital workflows. The platform combines a drag-and-drop form builder, a plain-language WHEN/THEN routing engine, and an immutable records/audit system, delivered through agency-branded public portals and a staff dashboard on AWS GovCloud with CJIS alignment and SOC 2 Type II certification.

Product overview

Sivil is a digital forms and workflow platform for the public sector, offered as a modular platform-plus-modules architecture. The core offering consists of three integrated components: Forms (drag-and-drop form builder), Workflow Engine (WHEN/THEN routing rules automation), and Records & Reports (audit-ready activity logs with exports). These are delivered through the Public Portal (for residents) and Staff Dashboard (for internal use). Modules are tiered: Core (free: Public Portal, Cases Module, Forms Module); Standard ($10K/year: adds Data Module, Import Module, Activity Module); Elite ($25K/year: adds Officers Module, Contacts Module, Projects Module); Premium (custom: adds Sivil AI Module, Insights Module, 1 Add-On). Sivil also offers a specialized sub-brand called Sivil Oversight for civilian oversight bodies.

Differentiator

Problem solved

Functional benefit

Products and services

• Forms Module Drag-and-drop form builder with conditional logic, multi-step intakes, file uploads, multilingual support (Spanish, Mandarin, Vietnamese, 30+ languages), accessibility-aware defaults (WCAG 2.1 AA), and version control. Allows non-developer public-sector staff to build digital forms and embed them on a public portal.
• Workflow Engine Plain-language WHEN/THEN routing rules engine that automates assignments, notifications (email, SMS, Slack, Teams), SLA monitoring, and escalations based on form submissions, field changes, schedules, or statutory deadlines with business-day math and holiday calendars.
• Records & Reports Timestamped, attributed activity logs with saved views, dashboards, and FOIA-ready exports (PDF, CSV, JSON) plus BI dataset connectors for audits, council reports, and public transparency.
• Public Portal Agency-branded resident-facing portal hosted on the agency's own domain (e.g., portal.youragency.gov) with tracking-number lookup, multilingual prompts, accessibility-aware defaults, and public data dashboards.
• Cases Module Case management module for tracking complaints, investigations, permits, public records requests, and other public-sector cases with uniform intake and audit-ready records.
• Data Module Data operations module included in the Standard tier for managing and exporting data, creating custom reports, and data documentation.
• Import Module Data import module included in the Standard tier for importing existing records and matching fields.
• Activity Module Activity tracking module included in the Standard tier for comprehensive audit trails.
• Officers Module Officer data management module included in the Elite tier for tracking officer information, complaints, compliments, and allegations.
• Contacts Module Contact management module included in the Elite tier for managing constituent and stakeholder contacts.
• Projects Module Project management module included in the Elite tier for tracking projects and programs.
• Sivil AI Module AI-powered assistance included in the Premium tier that allows users to describe routing rules in plain language for automatic workflow configuration drafting.
• Insights Module Analytics and dashboards module included in the Premium tier for advanced reporting and data visualization.
• Sivil Oversight Oversight-specific variant of the Sivil platform designed for civilian oversight bodies, police oversight commissions, and accountability agencies managing complaints and investigations.

Quantifiable outcome

• Up to 60% time savings per user (Mukilteo Police Department)
• +4 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• CarahsoftcoreChannel Partner/ Reseller/ DistributorCarahsoft is a government IT distributor and Sivil's primary reseller partner enabling purchase via federal contract vehicles including GSA Schedule (MAS), SEWP V/VI, NASA SEWP, ITES-SW2 (Army CHESS), 2GIT, OneGov, CDM (DHS), and FITARA.
• CDWGcoreChannel Partner/ Reseller/ DistributorCDWG is a technology solutions provider and Sivil's reseller partner enabling government customers to purchase through federal, state, and local contract vehicles including GSA, SEWP, NASPO ValuePoint, OMNIA Partners, and Texas DIR.

Scale indicators3 records

Expansion highlights5 records

Direct peers

• CivicPlus: CivicPlus builds civic engagement, forms, and workflow software for municipalities, including 311, citizen requests, and board management — competing with Sivil's Public Portal and forms modules in the same local-government segment.
• Formstack: Formstack offers form building, document automation, and workflow tools used by government agencies and regulated industries, overlapping with Sivil's drag-and-drop forms and routing capabilities.
• OpenGov: OpenGov provides workflow, forms, and case management software for state and local governments, including permitting and constituent services — overlapping with Sivil's core use cases and government buyer profile.
• JotForm Enterprise: JotForm Enterprise provides form building, approvals, and data collection for public-sector and enterprise buyers, competing with Sivil's form builder on ease of use and template breadth.
• Granicus: Granicus is a government experience platform offering forms, workflow, public records, and civic engagement tools — directly competing with Sivil across permitting, FOIA, and resident-facing portals in the same public-sector buyer set.

Broad incumbents

• Tyler Technologies: Tyler Technologies is a large government software provider with ERP, public safety, and civic solutions. Its broader suite competes indirectly with Sivil in municipal and oversight workflows, particularly where agencies seek one-vendor consolidation.
• Salesforce Public Sector: Salesforce Public Sector bundles CRM, case management, and workflow into a government-tailored stack, often displacing best-of-breed form/workflow tools like Sivil in larger agency procurements.
• Microsoft Power Pages / Dynamics 365: Microsoft Power Pages and Dynamics 365 offer form building, workflow, and case management on Azure — an alternative stack for government buyers already standardized on Microsoft, overlapping with Sivil's portal and routing capabilities.
• Hyland (OnBase / Nuxeo): Hyland's content services and workflow products are used by public agencies for records, FOIA, and case management, positioning it as an adjacent incumbent competing for the same digital workflow budgets as Sivil.

Emerging players

• Smartsheet: Smartsheet provides workflow, forms, and project tracking adopted by some government agencies for non-technical staff, offering similar low-code routing to Sivil though without the same public-sector compliance depth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/siviltech
• Facebookfacebook.com/siviltech
• LinkedInlinkedin.com/company/siviltech
• Instagraminstagram.com/siviltech

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sivil