Vaidam Health Pvt Ltd.

What Vaidam Health Pvt Ltd. does

Vaidam Health Pvt Ltd., founded in 2016 and headquartered in Gurgaon, India, operates a medical tourism facilitation platform that connects international patients from 170+ countries with hospitals and doctors across India, Turkey, Thailand, the UAE, Germany, and Egypt. The platform is structured as a free service for patients, with Vaidam generating revenue through commissions and referral fees from partner hospitals, supplemented by negotiated treatment pricing that yields a margin on price differentials. Services span the full patient journey including medical opinion and cost estimates delivered within 48 hours, visa assistance, interpreter services, airport transfers, accommodation booking, hospital appointment coordination, and post-treatment follow-up. The company maintains a multi-language website and WhatsApp-based direct inquiry channel, with case managers assigned to each patient.

The underlying technology combines a content-rich directory of verified hospitals and doctors with an AI-powered patient matching layer that recommends suitable providers; this AI layer operates under case-manager supervision to mitigate hallucination risks. Vaidam supplements its digital funnel with physical distribution via OPD camps in Ethiopia, Uganda, Fiji, and Vanuatu, and maintains regional offices in Sharjah (UAE) and Delaware (USA) to support Arabic-speaking and English-speaking patient acquisition respectively. The company holds NABH, ISO 27001, and Great Place to Work certifications, and reports a cumulative patient base of 100,000+ since founding with a 4.7/5 Google rating.

In June 2025, Vaidam acquired MediJourney for an undisclosed sum, gaining additional digital platform capabilities and a foothold in Africa, Southeast Asia, and the Middle East. The company is privately held, co-founded by Pankaj Chandna (who serves as Co-Founder and CEO) and Manish Chandra (Co-Founder), operates with 51-100 employees, and has not disclosed external institutional funding, revenue figures, or ownership stakes. Revenue mechanics remain anchored on B2B hospital referral economics across a partner network that includes Apollo Hospitals, Fortis, Medanta, BLK-MAX, Kokilaben Dhirubhai Ambani, Amrita, Nova IVF, and others.

Name

Vaidam Health Pvt Ltd.

Legal name

Vaidam Health Pvt Ltd.

Website

https://vaidam.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Vaidam Health is a medical tourism facilitation platform that connects international patients from 170+ countries with hospitals and doctors across India, Turkey, Thailand, UAE, Germany, and Egypt, offering free case-managed services including treatment coordination, travel logistics, and post-treatment follow-up.

Ownership category

akta.pro rank

Product category

Medical Tourism Facilitation

NAICS

Travel Agencies (56151)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Outbound Medical Tourism Facilitators (THAKAIAA)

akta.pro secondary industry

Oncology & Specialty Treatment Travel Agencies (THAKAIAI)

Keywords

• Medical tourism facilitation
• Hospital network partnerships
• Patient referral services
• Cross-border healthcare
• International patient coordination

Headquarters

HQ city

Gurugram

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Hospital Partnership Commissions: Vaidam receives commissions or referral fees from partner hospitals for patient referrals. Services are free for patients, with hospitals paying for patient acquisition.
2. Negotiated Treatment Pricing: Company negotiates discounted prices with hospitals, potentially capturing margin on price differences. Services are complimentary for patients while enabling discounted rates.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Vaidam Health is a medical tourism facilitation platform that connects international patients with a network of hospitals and doctors across India, Turkey, Thailand, UAE, Germany, and Egypt. It provides end-to-end coordination including medical opinions, cost estimates, visa assistance, interpreters, airport transfers, accommodation, hospital admissions, and post-treatment follow-up. Services are provided free of charge to patients, with the company earning commissions from partner hospitals for successful referrals.

Product overview

Vaidam Health operates as a comprehensive medical tourism facilitation platform offering a unified suite of services for patients seeking cross-border medical treatment. The platform connects patients with a network of hospitals and doctors across India, Turkey, Thailand, UAE, Germany, and Egypt, providing services including medical opinions and cost estimations, visa assistance, interpreters, airport transfers, accommodation booking, appointment coordination, and post-treatment follow-up care. Services are provided free of charge to patients, with the company generating revenue from hospital partnerships. In June 2025, Vaidam Health expanded its capabilities through the acquisition of MediJourney, gaining access to additional digital platforms and international patient networks across Africa, Southeast Asia, and the Middle East.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Tourism Facilitation Platform A comprehensive digital platform that connects international patients with hospitals and doctors across India, Turkey, Thailand, UAE, Germany, and Egypt, and provides end-to-end coordination including medical opinions, cost estimates within 48 hours, visa assistance, interpreters, airport transfers, accommodation, hospital admission, appointment scheduling, and post-treatment follow-up care.
• MediJourney Digital medical tourism platform acquired by Vaidam Health in June 2025, providing international patient assistance capabilities and cross-border medical tourism services, with networks across Africa, Southeast Asia, and the Middle East.

Quantifiable outcome

• 100,000+ patients assisted since 2016
• +2 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• MediJourneycoreStrategic or Co-development Partner · 1 June 2025Vaidam Health acquired MediJourney in June 2025 for an undisclosed sum. The acquisition provided access to MediJourney's digital platform, international patient networks, and a foothold in Africa, Southeast Asia, and the Middle East. This strategic acquisition expanded Vaidam's geographic reach and digital capabilities in the medical tourism sector.

Scale indicators8 records

Recent moves5 records

Expansion highlights6 records

Emerging players

• Lyfboat Technologies: India-based medical tourism facilitator focused on connecting international patients with Indian hospitals, offering treatment quotes and travel support. Direct niche overlap with Vaidam's India facilitation business with smaller scale.
• Treatment Abroad: UK-based medical tourism information and clinic-listing platform that helps patients find treatment overseas across specialties. Comparable lead-generation role for outbound medical travel, though with a primarily editorial/marketplace model rather than full concierge.
• Healthbase: Medical tourism facilitator connecting patients with international healthcare providers for surgeries and dental procedures, with similar commission-based patient acquisition economics. Comparable scale, smaller geographic footprint.

Direct peers

• Medigo: Berlin-based medical travel platform that helps patients compare and book treatments abroad, including booking support and travel logistics. Comparable in serving international patients seeking elective and complex care overseas.
• Medical Tourism Corporation: US-headquartered medical tourism facilitator connecting international patients with overseas hospitals across multiple destinations, with patient concierge and cost-estimate services. Closely comparable to Vaidam in free-for-patient, hospital-paid business model and cross-border facilitation focus.
• IndiCure Health Tours: India-focused medical tourism facilitator offering treatment packages, travel assistance, and post-treatment care, primarily for patients travelling to India. Closely matches Vaidam's India-anchored facilitator model and target procedure mix.
• TourMyIndia (Medical Tourism Division): India-based facilitator offering medical tourism packages including hospital selection, treatment coordination, and travel planning. Overlaps with Vaidam in serving inbound medical travelers to India with concierge services.
• PlacidWay: Medical tourism marketplace linking patients with providers across more than 40 countries, offering treatment packages and travel coordination. Operates a similar commission/referral model to Vaidam with multi-destination coverage.

Broad incumbents

• Practo: Large India-headquartered digital health platform spanning doctor discovery, teleconsultation, and hospital booking, with growing international patient services. A broader incumbent that overlaps with Vaidam in healthcare provider discovery but operates a much wider portfolio.

Others

• Global Medical Tourism (GHA) partner hospitals: Network of accredited providers whose direct international marketing and partner programs overlap with facilitator channels. Relevant as hospital-side counterparty that increasingly competes for direct patient acquisition, shaping Vaidam's commission model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCHh2QDCBr0IxT67L_uyr5IQ/playlists
• Facebookfacebook.com/vaidamhealth
• LinkedInlinkedin.com/company/13189093
• Instagraminstagram.com/vaidamhealth
• Xx.com/vaidamh

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vaidam Health Pvt Ltd.