TriCore Solutions
TriCore Solutions is a Norwell, Massachusetts-based managed services provider specializing in application and infrastructure management. Founded in 1999, the private company serves enterprise clients with 251-500 employees, having expanded through acquisitions of database and consulting firms.
- Company typePublic
- Founded1998
- HeadquartersNorwell, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What TriCore Solutions does
TriCore Solutions is a Norwell, Massachusetts-based provider of application and infrastructure managed services, founded in 1999. The company operates as a private, for-profit business with 251-500 employees, delivering managed services focused on application and infrastructure support. The firm's go-to-market is built on a managed services model serving US-based enterprise and mid-market clients; the input does not disclose specific verticals, customer logos, or pricing tiers.
TriCore has pursued an inorganic growth strategy, completing three tuck-in acquisitions between 2015 and 2016: Group Basis (September 2015), Diagonal Consulting (June 2016), and Database Specialists (October 2016). The company received growth capital from BV Investment Partners in November 2014 in a Round 4 financing. The M&A activity and PE backing are consistent with a roll-up strategy aimed at consolidating capability in the application and infrastructure managed services space, with acquisitions adding database and consulting capabilities to the core managed services portfolio. No public revenue figures, customer concentration details, or recent post-2016 activity are disclosed in the available data.
TriCore Solutions firmographics
Firmographics- Name
- TriCore Solutions
- Legal name
- Rackspace Technology
- Website
- https://tricoresolutions.com
- Company type
- Public
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- TriCore Solutions is a Norwell, Massachusetts-based managed services provider specializing in application and infrastructure management. Founded in 1999, the private company serves enterprise clients with 251-500 employees, having expanded through acquisitions of database and consulting firms.
- Ownership category
- akta.pro rank
TriCore Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Data Center Networking Services (Switching/Routing/Fabric) (BPAEAEAF)
- akta.pro secondary industries
- Service Mesh & Microservices Integration (HDAEAIAF), Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ)
Keywords
Where TriCore Solutions is headquartered
LocationHeadquarters
- HQ city
- Norwell
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
TriCore Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed Cloud Operations: Ongoing managed operations for cloud infrastructure including monitoring, optimization, and support services. Recurring revenue from managed services contracts.
- Professional Services: Cloud consulting, migration, modernization, and implementation services. Includes platform engineering, automation, data analytics, and cybersecurity services.
- Enterprise AI Cloud: AI infrastructure and operations services combining infrastructure, engineers, and outcomes accountability. Includes governed private cloud deployment and AI workload management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Quote-based enterprise pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
TriCore Solutions product offering
Product offeringCore offering
TriCore Solutions is a managed services provider delivering application management and infrastructure management services to business customers. The company operates from Norwell, Massachusetts, and has broadened its service portfolio through acquisitions in database management, consulting, and group services.
Differentiator
Problem solved
Functional benefit
Brands
- Enterprise AI Cloud: Infrastructure + Engineers = Outcomes. The foundation, operations, and AI outcomes across the full stack for enterprise customers.
- Governed AI Private Cloud
- Fanatical Experience
Products and services
- Application Managed Services Outsourced management and support of business applications for organizations that need ongoing operational expertise and maintenance of their application environments.
- Infrastructure Managed Services Outsourced management of client IT infrastructure, providing operational support, monitoring, and maintenance for business IT environments.
- Database Managed Services Specialist database management services provided to clients following the acquisition of Database Specialists, supporting database administration, performance, and reliability.
- IT Consulting Services Consulting services provided to business clients following the acquisition of Diagonal Consulting, supporting client IT initiatives and advisory engagements.
- Group Basis Services Services extended through the acquisition of Group Basis, supporting additional client service capabilities within TriCore's managed services portfolio.
Quantifiable outcome
- 99.999% uptime guarantee for Seattle Children's Hospital EMR system
Companies that use TriCore Solutions
Customer profileNamed customers1 record
Segments10 records
Ideal customer profiles1 record
TriCore Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
TriCore Solutions partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- AMDcoreAMD partnership established via Memorandum of Understanding to create a new category of governed enterprise AI infrastructure. Rackspace deploying 30 MW of dedicated AMD AI compute with Rackspace as operator accountable from silicon to outcomes. AMD is featured as a primary partner in the AI Partner Ecosystem.
- VMware (by Broadcom)coreVMware is listed as a core technology partner in the AI Partner Ecosystem, part of the curated best-of-breed partners across every layer of the enterprise AI stack.
- PalantircorePalantir is listed as a technology partner in the AI Partner Ecosystem, integrated as part of the curated best-of-breed partner ecosystem across every layer of the stack.
- UniphorecoreUniphore is listed as a technology partner in the AI Partner Ecosystem, part of the curated best-of-breed partners selected for how they integrate across the stack.
- RubrikcoreRubrik is listed as a technology partner specializing in data protection and security, integrated into the partner ecosystem for governed enterprise AI infrastructure.
- Dell TechnologiescoreDell Technologies is listed as a technology partner and infrastructure provider in the AI Partner Ecosystem, part of the curated best-of-breed partner selection.
- Amazon Web Services (AWS)coreAWS is listed as a Public Cloud Partner in the AI Partner Ecosystem. Rackspace provides managed services and professional services for AWS workloads as part of multi-cloud strategy.
- Microsoft AzurecoreMicrosoft Azure is listed as a Public Cloud Partner in the AI Partner Ecosystem. Rackspace provides Azure managed services and professional services for enterprise cloud workloads.
- Google CloudcoreGoogle Cloud is listed as a Public Cloud Partner in the AI Partner Ecosystem. Rackspace provides managed services for Google Cloud Platform as part of multi-cloud strategy.
Scale indicators6 records
Recent moves4 records
Expansion highlights3 records
TriCore Solutions competitors and assessment
Company assessmentDirect peers
- Rackspace Technology: Rackspace Technology is a leading provider of managed cloud services, multi-cloud operations, and enterprise AI infrastructure serving regulated industries. It directly overlaps with TriCore's application and infrastructure managed services offerings for mid-market and enterprise customers.
- Dataprise: Dataprise is a US IT managed services provider delivering infrastructure management, application support, and cybersecurity services to mid-market and enterprise customers. Highly comparable to TriCore in service portfolio, customer segment, and PE-backed growth model.
- Navisite: Navisite provides managed cloud, hosting, and enterprise application management services. It directly competes with TriCore in application and infrastructure managed services, particularly for mid-market enterprises undergoing cloud transformation.
- ConvergeOne: ConvergeOne is an IT solutions and managed services provider serving enterprise customers with cloud, collaboration, and infrastructure services. Comparable to TriCore in service breadth and enterprise customer focus.
- Compucom: Compucom is a managed services provider offering end-user computing, infrastructure, and application support services. Directly comparable to TriCore in mid-market managed services delivery and service portfolio overlap.
Broad incumbents
- SHI International: SHI International is a large IT solutions and managed services provider offering infrastructure, cloud, and security services. While much larger than TriCore, it competes in similar managed services categories for mid-market and enterprise customers.
- Insight Enterprises: Insight Enterprises is a global IT solutions provider offering managed services, hardware, software, and cloud solutions. It overlaps with TriCore in managed services for enterprise customers, though at a much larger scale.
- Unisys: Unisys is a global IT services company providing managed services, cloud, and digital workplace solutions. It competes with TriCore in application and infrastructure managed services, particularly for regulated industries.
- DXC Technology: DXC Technology is a global IT services company offering managed services, applications, and infrastructure support. While significantly larger, it competes with TriCore in enterprise managed services and infrastructure support engagements.
- IBM: IBM Global Services provides managed infrastructure, application management, and cloud services to enterprise customers. It competes with TriCore at the higher end of the enterprise managed services market with a much broader portfolio and global delivery footprint.
Market position
Strengths4 records
Weaknesses3 records
Competitive moat3 records
Key risks3 records
Key highlights4 records
Customer concentration
TriCore Solutions social profiles
Digital presenceTriCore Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
TriCore Solutions leadership team
Management profileNumber of profiles
TriCore Solutions funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TriCore Solutions M&A and investment
M&A and investmentM&A3 records
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TriCore Solutions
What does TriCore Solutions do?
TriCore Solutions is a managed services provider delivering application management and infrastructure management services to business customers. The company operates from Norwell, Massachusetts, and has broadened its service portfolio through acquisitions in database management, consulting, and group services.
Is TriCore Solutions a public or private company?
TriCore Solutions is a public company. It is classified as private equity controlled and is currently operating.
When was TriCore Solutions founded?
TriCore Solutions was founded in 1998. It employs 251 to 500 people.
Where is TriCore Solutions based?
TriCore Solutions is headquartered in Norwell, United States, in the North America region.
How does TriCore Solutions make money?
Three revenue lines are on record. Managed Cloud Operations are the primary driver. The others are professional Services and enterprise AI Cloud.
Who are TriCore Solutions's main competitors?
Direct peers on record are Rackspace Technology, Dataprise, Navisite, ConvergeOne and Compucom. Broad incumbents are SHI International, Insight Enterprises, Unisys, DXC Technology and IBM.
Does TriCore Solutions have an API?
No public API is recorded for TriCore Solutions.
What industry is TriCore Solutions in?
TriCore Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAEAF, Data Center Networking Services (Switching/Routing/Fabric), with a secondary code of HDAEAIAF, Service Mesh & Microservices Integration. Its NAICS code is 5415 and its SIC code is 7370.