Onebox Ticket Management

What Onebox Ticket Management does

Onebox Ticket Management (legal entity: ONEBOX IBÉRICA, S.L.) is a Barcelona-based software company founded in 2010 that operates a cloud-based ticketing distribution platform for the live entertainment industry. The platform connects event organizers, venues, and distribution partners through a centralized system that manages event configuration, 2D/3D venue digitization, capacity and seat allocation, dynamic pricing, and multi-channel publishing. Its Channel Manager enables single-click inventory distribution across B2C, B2B, and box office channels, complemented by a Widget SDK and a comprehensive REST API ecosystem (Catalog, Orders, Access Control, Management, Customers, Distribution) with OAuth2 authentication and a developer certification program.

The underlying technology stack is built on AWS (eu-west-1) with PCI DSS-compliant payment handling, GDPR-compliant data processing, and ISO 27001 / SOC 2 Type II security certifications. The platform serves enterprises across sports (Real Madrid, FC Barcelona, Atlético de Madrid, Valencia CF, Euroleague, ACB, Davis Cup), music (Concert Studio, Sold Out, Theproject), theater (Teatro Apolo, Gran Teatro, Grup Balaña), museums (Fundació La Caixa), and theme parks (PortAventura World), with cumulative throughput of 30M+ tickets issued, 25,000 events managed, and €1.6 billion in ticket sales value.

Onebox monetizes through a hybrid of transaction fees on ticket sales, SaaS subscriptions for event/channel management and white-label solutions, and API access fees. The go-to-market is sales-led with demo booking as the primary entry point, augmented by channel partners (ticket vendors, travel agencies, hotels) and an API-first developer ecosystem. The company is privately held, self-funded, and operates with 115 employees from its Barcelona headquarters.

Name

Onebox Ticket Management

Legal name

ONEBOX IBÉRICA, S.L.

Website

https://oneboxtds.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Onebox Ticket Management is a Barcelona-based SaaS company founded in 2010 that operates a cloud-based ticketing distribution platform for the live entertainment industry, connecting event organizers, venues, and distributors through centralized multi-channel inventory management, APIs, and white-label solutions.

Ownership category

akta.pro rank

Product category

Event Ticketing Software

NAICS

Promoters of Performing Arts, Sports, and Similar Events without Facilities (71132)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industries

Ticketing Platforms & Primary Ticketing (MPAIAFAD), Access Control, Credentialing & Entry Management (Scan/Turnstiles/RFID) (MPAGAJAG)

Keywords

• Ticketing distribution platform
• Event management software
• Venue capacity management
• Channel management
• Box office software

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Ticket Distribution Fees: Onebox charges fees for ticket distribution through its platform, connecting event organizers with multiple sales channels. Revenue derived from transaction fees on ticket sales across B2C, B2B, and Box Office channels.
2. Platform Subscription/ licensing: SaaS platform access for event management, channel management, analytics, and white-label solutions. B2B partners maintain pre-paid inventory balances.
3. API Services: API access for developers and integrators requiring programmatic access to ticketing platform capabilities.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Onebox provides a centralized ticketing and event management platform for the live entertainment industry, covering the full ticket lifecycle from event configuration, pricing, and capacity planning through multi-channel distribution, on-site box office sales, and venue access validation. The platform connects event organizers (sports clubs, venues, theaters, promoters) with consumer sales channels, B2B resellers, and partner integrations via APIs and embedded widgets, enabling real-time inventory, pricing, and analytics management across all distribution points.

Product overview

Onebox Ticket Management is a comprehensive ticketing distribution platform that offers a unified system combining event management, multi-channel distribution, and venue operations. The core platform comprises Event Management, Digital Venue Designer (2D/3D), Price & Discount Engine, Capacity Management, Channel Manager, Analytics & Business Intelligence, B2C Sales Portal, Box Office, White Label & B2B Channel, and Products & Services Sales modules. The offering is enhanced by an API Platform, Widget SDK for seat selection, and Access Control Hardware. The platform targets the live entertainment industry including sports, music, theater, museums, and theme parks across events, venues, distributors, and institutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Event Management Centralized module for creating, configuring, and managing events, sessions, dates, ticket types, and related metadata for sports clubs, venues, theaters, and promoters.
• Digital Venue Designer 2D/3D venue digitization tool that lets operators design seating plans, define capacity zones, and visually manage inventory across complex venues.
• Price & Discount Engine Configurable pricing engine that supports dynamic pricing rules, promotional discounts, and channel-specific rate plans for ticket inventory.
• Capacity Management Module that defines venue capacity zones and publishes them across all sales channels in real time to keep inventory synchronized.
• Channel Manager Distribution hub that allows organizers to publish ticket inventory to multiple B2C and B2B sales channels with a single click, keeping availability synchronized in real time.
• Analytics & Business Intelligence Real-time analytics and reporting dashboards that consolidate sales, attendance, and channel performance data across the entire distribution network.
• B2C Sales Portal Consumer-facing online portal that enables end customers to browse events and purchase tickets directly from event organizers.
• Box Office On-site point-of-sale solution that enables venue staff to sell tickets in person at the box office, with real-time inventory synchronization.
• White Label & B2B Channel White-label ticketing portal offered to B2B partners, resellers, and distributors so they can sell event tickets under their own brand.
• Products & Services Sales Sales channel within the platform for selling non-ticket items such as merchandise, vouchers, parking, food & beverage, and ancillary event services.
• Access Control Hardware Integrated access control hardware solution that validates tickets at venue entry points such as turnstiles and gates, linked to the central inventory.
• Widget SDK Embeddable software development kit that allows B2B partners to integrate Onebox ticketing search, selection, and purchase flows directly into their own websites.
• Onebox API Platform Public RESTful API secured with OAuth2 authentication and supported by webhook notifications, enabling programmatic access to Onebox ticketing, inventory, and sales functionality for partners and developers.

Quantifiable outcome

• 94% client recommendation rate
• +3 more outcomes

Named customers20 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core and minor.

• AWS (Amazon Web Services)coreTechnology or IntegrationInfrastructure hosting on AWS (eu-west-1 region) with networks segmented, WAF perimeter, and auditable code deployments. Cloud infrastructure enables global scaling of ticketing platform.
• Google AnalyticscoreTechnology or IntegrationWeb analytics integration for tracking visitor behavior, page views, and user engagement. Cookie-based tracking for website optimization.
• Spanish Patent and Trademark OfficeminorOthersGovernment body that issued ONEBOX trademark registration number 009602434.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Ticketmaster (Live Nation Entertainment): Global leader in primary ticketing and live event distribution, owned by Live Nation. Comparable as a direct competitor to Onebox in enterprise ticketing distribution for sports, concerts, and theater, though operating at vastly larger scale and geographic reach.
• Cvent: Enterprise event management platform with registration, ticketing, and venue sourcing. Comparable as a SaaS event management platform, though broader in scope (corporate events) and primarily serves meeting/event planners rather than Onebox's sports/entertainment focus.

Direct peers

• CTS Eventim: European-based ticketing and live entertainment platform with end-to-end event management, box office, and multi-channel distribution. Closest direct peer given similar focus on primary ticketing infrastructure for European sports clubs, concert promoters, and theaters.
• Eventbrite: Self-service ticketing platform with event management, distribution, and analytics tools. Comparable as a ticketing SaaS competitor, though skewed toward SMB and self-service events versus Onebox's enterprise focus.
• Vivaticket: European ticketing and access control provider serving theaters, museums, sports venues, and cultural institutions. Highly comparable to Onebox in product scope (box office, access control, distribution) and target segments across Southern Europe.
• See Tickets: International ticketing platform with multi-channel distribution, white-label, and API integrations for live events. Comparable to Onebox in providing end-to-end ticketing infrastructure for festivals, venues, and promoters.

Emerging players

• Dice: Mobile-first ticketing and live events discovery platform. Comparable as an emerging ticketing SaaS with strong focus on live music concerts, but with a more consumer-app-centric model than Onebox's B2B distribution focus.
• Fever: Experiences and live entertainment marketplace with proprietary ticketing technology. Comparable as a digital-native ticketing platform competing for live entertainment share, though with a more consumer-experiences orientation.

Regional players

• Entradas.com (Eventim Spain): Spain-focused ticketing portal operated as part of CTS Eventim's group. Comparable as a Spanish-market ticketing distribution competitor to Onebox's B2C portal, especially relevant given the geographic overlap.
• Atrapalo: Spain-based online travel and leisure marketplace that sells entertainment tickets, tours, and activities. Comparable as a Spanish regional channel for ticket distribution that interacts with platforms like Onebox as either a partner or competitor for consumer ticket sales.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/onebox_tds
• LinkedInlinkedin.com/company/2485854

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Onebox Ticket Management