Paragon Consulting Services
- Company typePrivate
- Founded1994
- HeadquartersYork, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Paragon Consulting Services does
Paragon Consulting Services Inc. is a privately-held US IT consulting firm founded in 1994 and headquartered in York, Pennsylvania, with additional offices in Edgewood, Maryland (Metals Software division) and Cranberry Township, Pennsylvania (EDI Services division). The firm operates two integrated lines of business: (1) IBM i (AS400/iSeries) services including strategic consulting, cloud hosting with high availability and disaster recovery, managed services, and multi-platform software development, and (2) a vertically-focused metals software suite comprising Metalware (on-premise ERP for metal service centers and toll processors), MetalNet (cloud-hosted SaaS version of Metalware running on IBM Power 9 at Expedient Data Center), and MetalWeb (24/7 customer-facing e-commerce portal with vendor managed inventory). The technology stack spans legacy IBM i (RPG, COBOL, DB2, IBM i Web Services) alongside modern web technologies (PHP, Java, Python).
The company monetizes through a blended revenue model: professional services (IBM i consulting and IT staffing), managed services (ongoing IBM i administration and EDI), subscription recurring revenue (MetalNet SaaS, MetalWeb portal, IBM i cloud hosting), and one-time license fees (Metalware ERP). GTM is direct enterprise sales via phone (800-966-6725) and website inquiry forms, supported by LinkedIn presence and Google Ads. The customer base spans food distribution (Herr's, Stauffers), industrial/distribution (Lafrance), manufacturing (McNeilus), and steel/metals (Nucor), with the metals vertical representing the deepest product-led specialization.
The firm has 11–50 employees and leverages a peer-referred, rigorously vetted consulting bench with 10+ years average IBM i experience. EDI capabilities are delivered through a core partnership with Foundational (getfoundational.com). There is no disclosed AI capability, no funding history, no M&A activity, and operations are domestic-only. The combined positioning is that of a niche specialist monetizing both legacy platform services and a purpose-built vertical ERP through a mix of services and increasingly recurring software revenue.
Paragon Consulting Services firmographics
Firmographics- Name
- Paragon Consulting Services
- Legal name
- Paragon Consulting Services Inc.
- Website
- https://paragon-csi.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Paragon Consulting Services industry classification
Industry- Product category
- Enterprise IT Consulting and Software Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Other Management Consulting Services (541618)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742), Services-Prepackaged Software (7372)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industry
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)
Keywords
Where Paragon Consulting Services is headquartered
LocationHeadquarters
- HQ city
- York
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Paragon Consulting Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- IBM i Consulting Services: Strategic IBM i consulting, system assessments, legacy modernization, business process automation, custom development, and security/compliance services for IBM Power systems.
- IBM i Managed Services: Ongoing system maintenance, PTF application, version upgrades, performance optimization, and storage management for IBM i environments.
- IT Staffing & Recruiting: Placement of highly qualified IBM i consultants including RPG developers, COBOL specialists, EDI experts for short and long-term engagements on-site or remote.
- Metalware ERP Software: Enterprise ERP software license and implementation for metal service centers with modules for sales, inventory, purchasing, production, and accounting.
- MetalNet SaaS: Cloud-based subscription service for Metalware ERP hosted on IBM Power 9 at Expedient Data Center. Includes system management, backups, and maintenance.
- MetalWeb e-Commerce: Web portal subscription for customer self-service including quote requests, order entry, invoice inquiry, and payment processing.
- IBM i Hosting: Cloud hosting service for IBM i systems with dedicated LPAR, high availability, disaster recovery, monitoring, and managed services. Priced based on disk, memory, CPU, and user requirements.
- EDI Services: EDI/B2B services offered through Foundational partnership including consulting, implementation, and managed EDI services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | MetalNet Cloud subscription with flexible fee structures |
| Usage-based | Monthly | IBM i Hosting based on resource consumption |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels4 records
Paragon Consulting Services product offering
Product offeringCore offering
Paragon Consulting Services provides specialized IT consulting, managed services, and cloud hosting for businesses running IBM Power systems (AS400, iSeries), alongside proprietary enterprise software purpose-built for metal service centers. The offering spans strategic IBM i consulting, 24/7 hosting with high availability and disaster recovery, ongoing managed services, custom multi-platform software development, and EDI/B2B integration services through its Foundational partnership.
Product overview
Paragon Consulting Services offers a portfolio of software products and IT services centered around IBM i platforms and the metals industry. The core product suite includes Metalware (on-premise ERP for metal service centers), MetalNet (cloud-hosted version of Metalware), and MetalWeb (e-Commerce add-on module). Supporting these are IBM i services including consulting, hosting with high availability/disaster recovery, and managed services. The company also provides multi-platform software development and EDI integration services. The product architecture is a platform-plus-modules model where Metalware/MetalNet serve as the core ERP backbone with MetalWeb providing customer-facing e-Commerce capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- Metalware: Robust, flexible, easy-to-use ERP software for metal service centers including flat-roll, full-line, pipe & tube, specialty metals, toll processors and fabricators.
- MetalNet
- MetalWeb
Products and services
- Metalware
Quantifiable outcome
- Increased sales through faster quote-to-order conversion and instant customer history access
- +3 more outcomes
Companies that use Paragon Consulting Services
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles4 records
Paragon Consulting Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Paragon Consulting Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Foundational (getfoundational.com)coreParagon offers EDI services through the Foundational Managed EDI Service. Foundational is an EDI/B2B technology provider whose staff brings vast experience in B2B technologies and the industries they serve. The partnership allows Paragon to provide comprehensive EDI consulting, implementation, and managed services to customers across various industries.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Paragon Consulting Services competitors and assessment
Company assessmentDirect peers
- HelpSystems (Fortra): HelpSystems, now operating as Fortra, is a direct peer offering IBM i security, automation, and monitoring software alongside managed services for the same IBM Power Systems customer base that Paragon serves. Overlap is closest in the managed services and IBM i tooling categories.
- Fresche Solutions: Fresche Solutions specializes in IBM i modernization, application development, and managed services — directly competing with Paragon's IBM i consulting and RPG/COBOL development practices for the same legacy enterprise buyer.
- Abacus Solutions:
- Maxava:
- BCD-SunGate (BCD):
- Profound Logic:
- Midrange Dynamics:
- Enforcive Systems:
Broad incumbents
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Paragon Consulting Services social profiles
Digital presenceParagon Consulting Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Paragon Consulting Services leadership team
Management profileNumber of profiles
Paragon Consulting Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Paragon Consulting Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Paragon Consulting Services
What does Paragon Consulting Services do?
Paragon Consulting Services provides specialized IT consulting, managed services, and cloud hosting for businesses running IBM Power systems (AS400, iSeries), alongside proprietary enterprise software purpose-built for metal service centers. The offering spans strategic IBM i consulting, 24/7 hosting with high availability and disaster recovery, ongoing managed services, custom multi-platform software development, and EDI/B2B integration services through its Foundational partnership.
Is Paragon Consulting Services a public or private company?
Paragon Consulting Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Paragon Consulting Services founded?
Paragon Consulting Services was founded in 1994. It employs 11 to 50 people.
Where is Paragon Consulting Services based?
Paragon Consulting Services is headquartered in York, United States, in the North America region.
How does Paragon Consulting Services make money?
Eight revenue lines are on record. IBM i Consulting Services are the primary driver. The others are IBM i Managed Services, IT Staffing & Recruiting, metalware ERP Software, metalNet SaaS, metalWeb e-Commerce, IBM i Hosting and EDI Services.
Who are Paragon Consulting Services's main competitors?
Direct peers on record are HelpSystems (Fortra), Fresche Solutions, Abacus Solutions, Maxava, BCD-SunGate (BCD), Profound Logic, Midrange Dynamics and Enforcive Systems. Broad incumbents are Infor and Epicor Software.
Does Paragon Consulting Services have an API?
No public API is recorded for Paragon Consulting Services.
What industry is Paragon Consulting Services in?
Paragon Consulting Services's product category is Enterprise IT Consulting and Software Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAAACAC, Software/Application Support (SaaS, Enterprise Apps). Its NAICS code is 54151 and its SIC code is 7370.