SecondOpinionExpert
SecondOpinionExpert is a California-based digital health platform founded in 2014 that connects patients with a network of 300+ board-certified physicians across 30+ specialties to deliver remote medical second opinions via its HIPAA-compliant XperTeleConsult™ platform on a fee-for-service basis.
- Company typePrivate
- Founded2014
- HeadquartersDana Point, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What SecondOpinionExpert does
SecondOpinionExpert, Inc. is a private California-based digital health company founded in 2014 that operates an online platform connecting patients with a network of 300+ board-certified physicians across 30+ medical and surgical specialties for medical second opinions. The company addresses the market need for accessible specialist expertise to validate or challenge initial diagnoses and treatment plans, citing that approximately 12 million US patients are misdiagnosed annually and roughly 29% of surgical procedures, diagnostic tests, and treatment protocols are unnecessary. Its core technology is XperTeleConsult™, a HIPAA-compliant, 256-bit SSL encrypted web platform that ingests patient medical records and health questionnaires, uses proprietary matching algorithms to route cases to appropriate specialists by diagnosis, geography, and availability, and produces comprehensive Second Opinion Reports within two business days. The platform also includes MYeHealthRecords for patient-controlled record storage and vertical-specific modules XperTeleRadiology™ and XperTeleCardio™.
The company operates a direct-to-consumer model with one-time fees of $900 for a standard second opinion and $1,100 for a video conference consultation, with physicians receiving 50% of each fee. Many insurers cover the service and the company processes insurance claims on behalf of patients. Named physician endorsements come from specialists at Cedars-Sinai, UCLA, and USC, and the physician network is vetted through the National Practitioner Data Bank. The company is co-operated with a separate professional corporation, Second Opinion Medical Group, Inc., and targets two additional segments—self-insured employers and insurance companies—for subscription-based agreements, though no such contracts are publicly disclosed.
SecondOpinionExpert is led by Chairman and CEO Mohan Ananda, Vice Chairman and CFO Ash Davé, and Operations Manager Sandra Arroyo. The company has raised only one disclosed funding round of $750,000 in June 2014, has 11–50 employees, and is headquartered in Dana Point, California. Its competitive position is anchored in physician network depth, the convenience of remote access without requiring additional tests, and turnkey billing and insurance processing, while its principal strategic uncertainty is the pace at which it can convert planned B2B subscription contracts into recurring revenue.
SecondOpinionExpert firmographics
Firmographics- Name
- SecondOpinionExpert
- Legal name
- SecondOpinionExpert, Inc.
- Website
- https://secondopinionexpert.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SecondOpinionExpert is a California-based digital health platform founded in 2014 that connects patients with a network of 300+ board-certified physicians across 30+ specialties to deliver remote medical second opinions via its HIPAA-compliant XperTeleConsult™ platform on a fee-for-service basis.
- Ownership category
- akta.pro rank
SecondOpinionExpert industry classification
Industry- Product category
- Telemedicine Medical Second Opinion Services
- NAICS
- Offices of Physicians (62111), Offices of Physicians (6211)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Virtual Second Opinion & Care Navigation Platforms (HLALAAAF)
- akta.pro secondary industries
- Second Opinion & Expert Matching Platforms (HLALALAC), Care Navigation, Second Opinion & Expert Medical Review (Payer-Sponsored) (HLALACAH), Second Opinion & Expert Medical Review Platforms (HLALADAI)
Keywords
Where SecondOpinionExpert is headquartered
LocationHeadquarters
- HQ city
- Dana Point
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SecondOpinionExpert business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Standard Second Opinion: One-time fee of $900 for a standard second opinion from a Physician Specialist, including comprehensive summary of health information and medical records with specialist's opinions and treatment recommendations.
- Video Conference Second Opinion: One-time fee of $1,100 for a second opinion with video conference, allowing patients to discuss their medical condition in detail and ask questions before the specialist completes the opinion.
- Insurance Billing: Many insurers cover the company's services; the company processes insurance claims and payments for patients.
- Physician Compensation: Physicians receive 50% of the total Second Opinion fee as compensation for providing the medical second opinion.
- Subscription Agreements (Planned): Future contracts with insurance companies and employers to provide Second Opinions on a subscription price per insured/employee basis.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Standard Second Opinion - $900 |
| One time/ perpetual license | Pay-as-you-go | Video Conference Second Opinion - $1,100 |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
SecondOpinionExpert product offering
Product offeringCore offering
SecondOpinionExpert operates an online medical second opinion platform that connects patients with a network of over 300 board-certified physicians spanning 30+ medical and surgical specialties. Patients submit existing medical records and health information through the proprietary XperTeleConsult™ HIPAA-compliant system, and receive expert second opinions—either as a written report or via live video conference—delivered typically within two business days. The service includes specialty-specific teleconsultation modules (XperTeleRadiology™, XperTeleCardio™) and the MYeHealthRecords electronic health record management system.
Product overview
SecondOpinionExpert operates as a unified healthcare platform combining a core medical second opinion service with specialized teleconsultation modules. The platform connects patients with over 300 board-certified physicians across 30+ medical and surgical specialties. The core Second Opinion Expert service enables patients to submit medical records and receive expert second opinions, augmented by XperTeleConsult™ for video consultations, XperTeleRadiology™ for imaging reviews, and XperTeleCardio™ for cardiac consultations. MYeHealthRecords provides the foundational electronic health records infrastructure that powers the entire ecosystem, while the XperTeleConsult™ Physician Portal gives participating doctors secure access to patient data and case management tools.
Differentiator
Problem solved
Functional benefit
Brands
- XperTeleConsult™: Advanced teleconsultation system for patient-provider communication
- XperTeleRadiology™
- XperTeleCardio™
- MYeHealthRecords
- Second Opinion Expert
Products and services
- SecondOpinionExpert Medical Second Opinion Service Web-based service that connects patients with over 300 board-certified physicians across 30+ medical and surgical specialties to deliver written medical second opinions based on submitted medical records and health questionnaires. Standard reports are delivered within two business days.
- Video Conference Second Opinion Premium second opinion offering that includes all elements of the standard written opinion plus a live video conference with the specialist, enabling patients to discuss their condition in detail and ask questions before the opinion is finalized.
- XperTeleRadiology™ Specialized teleconsultation module that enables physicians to review imaging studies and radiological reports and provide expert second opinions on diagnostic imaging.
- XperTeleCardio™ Cardiology-focused teleconsultation module that enables physicians to review cardiac-related medical data and provide expert second opinions on heart conditions.
- MYeHealthRecords Electronic health records management platform that allows patients to store, organize, and share their medical history, health records, and documentation with selected physicians through a secure, HIPAA-compliant interface.
Quantifiable outcome
- As many as 12 million patients in the U.S. are misdiagnosed every year
- +2 more outcomes
Companies that use SecondOpinionExpert
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
SecondOpinionExpert technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature4 records
SecondOpinionExpert partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
SecondOpinionExpert competitors and assessment
Company assessmentDirect peers
- 2nd.MD (Accolade): 2nd.MD was a direct competitor providing expert medical second opinions via a network of specialist physicians before being acquired by Accolade in 2021. It is the closest comparable in terms of service model (specialist second opinions), B2B distribution to employers, and pricing structure.
- Best Doctors (Teladoc Health): Best Doctors was a leading medical second opinion service acquired by Teladoc Health. It serves as a direct comparable in specialty physician matching, expert review delivery, and B2B employer/insurer distribution for second-opinion benefits.
- Cleveland Clinic MyConsult: Cleveland Clinic's MyConsult Online Medical Second Opinion service provides specialty physician reviews to patients nationally and internationally. It is a health-system-anchored direct competitor with strong brand equity among insurers and employers.
- Partners HealthCare Online Second Opinions: Partners HealthCare (Mass General Brigham) operates an online second opinion program across multiple specialties, directly comparable to SecondOpinionExpert in service model and academic medical center physician sourcing.
- PinnacleCare: PinnacleCare, owned by Sun Life Financial, provides expert medical second opinions and healthcare navigation to individuals and corporate clients. It is a directly comparable concierge second-opinion service with established enterprise distribution.
- WorldCare International: WorldCare International provides medical second opinions and expert case reviews from specialists at leading U.S. academic medical centers to international and domestic clients. Directly comparable in specialty expert sourcing and B2B payer distribution.
Broad incumbents
- Included Health: Included Health (formerly Doctor On Demand + Grand Rounds) is a broader virtual care and healthcare navigation platform that includes expert second opinions as part of an integrated offering to employers and insurers. Comparable as a broader incumbent entering the same second-opinion use case.
- Accolade: Accolade is a personalized healthcare and benefits-navigation platform serving employers and health plans. Through its 2nd.MD acquisition it competes directly in medical second opinions and is the broad incumbent anchor for the category.
- Teladoc Health: Teladoc Health is the largest U.S. virtual care company, offering general telehealth plus the Best Doctors second-opinion service. Comparable as a broad incumbent that competes in second opinions as part of a multi-product employer/insurer offering.
Emerging players
- Health Advocate: Health Advocate, a subsidiary of West Corporation (now part of Teleperformance), provides healthcare advocacy and navigation services to employees, including access to expert medical opinions. Comparable as an adjacent navigation platform that bundles second-opinion-style services for employer clients.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
SecondOpinionExpert social profiles
Digital presenceSecondOpinionExpert compliance and trust
Trust signalCompliance2 records
SecondOpinionExpert financial estimates
Financial estimateRevenue estimate
Valuation estimate
SecondOpinionExpert leadership team
Management profileNumber of profiles
Profiles3 records
SecondOpinionExpert funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SecondOpinionExpert M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SecondOpinionExpert
What does SecondOpinionExpert do?
SecondOpinionExpert operates an online medical second opinion platform that connects patients with a network of over 300 board-certified physicians spanning 30+ medical and surgical specialties. Patients submit existing medical records and health information through the proprietary XperTeleConsult™ HIPAA-compliant system, and receive expert second opinions—either as a written report or via live video conference—delivered typically within two business days. The service includes specialty-specific teleconsultation modules (XperTeleRadiology™, XperTeleCardio™) and the MYeHealthRecords electronic health record management system.
Is SecondOpinionExpert a public or private company?
SecondOpinionExpert is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SecondOpinionExpert founded?
SecondOpinionExpert was founded in 2014. It employs 11 to 50 people.
Where is SecondOpinionExpert based?
SecondOpinionExpert is headquartered in Dana Point, United States, in the North America region.
How does SecondOpinionExpert make money?
Five revenue lines are on record. Standard Second Opinion is the primary driver. The others are video Conference Second Opinion, insurance Billing, physician Compensation and subscription Agreements (Planned).
Who are SecondOpinionExpert's main competitors?
Direct peers on record are 2nd.MD (Accolade), Best Doctors (Teladoc Health), Cleveland Clinic MyConsult, Partners HealthCare Online Second Opinions, PinnacleCare and WorldCare International. Broad incumbents are Included Health, Accolade and Teladoc Health. Health Advocate is listed as an emerging player.
Does SecondOpinionExpert have an API?
No public API is recorded for SecondOpinionExpert.
What industry is SecondOpinionExpert in?
SecondOpinionExpert's product category is Telemedicine Medical Second Opinion Services. Its primary akta.pro industry code is HLALAAAF, Virtual Second Opinion & Care Navigation Platforms, with a secondary code of HLALALAC, Second Opinion & Expert Matching Platforms. Its NAICS code is 62111 and its SIC code is 8000.