2nd.MD
2nd.MD provides US employees and their families with employer-sponsored video or phone access to board-certified specialists for expert second opinions, coordinated by an in-house Care Team.
- Company typePrivate
- Founded2014
- HeadquartersHouston, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What 2nd.MD does
2nd.MD is a virtual second opinion service that connects members with board-certified specialists across adult and pediatric conditions via video or phone consultations, with a Care Team handling medical record collection and specialist coordination. The product is delivered through a website and iOS/Android mobile apps and includes a 'House Calls' webinar series covering topics such as oncology, fertility, GLP-1s, women's health, pediatrics, and musculoskeletal conditions. The underlying stack combines video/voice consultation infrastructure, secure messaging, and an AI Care Assistant that supports clinicians with visit start-up and care plan explanation, while GenAI tooling is used internally by sales and client success teams.
2nd.MD firmographics
Firmographics- Name
- 2nd.MD
- Legal name
- Accolade 2ndMD LLC
- Website
- https://2nd.md
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- 2nd.MD provides US employees and their families with employer-sponsored video or phone access to board-certified specialists for expert second opinions, coordinated by an in-house Care Team.
- Ownership category
- akta.pro rank
2nd.MD industry classification
Industry- Product category
- Virtual Medical Second Opinion Services
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (6211)
- SIC
- Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Second Opinion & Expert Medical Review Platforms (HLALADAI)
- akta.pro secondary industries
- Second Opinion & Expert Matching Platforms (HLALALAC), Virtual Second Opinion & Care Navigation Platforms (HLALAAAF)
Keywords
Where 2nd.MD is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
2nd.MD business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- B2B2C Employer Health Plan Benefit: 2nd.MD generates revenue by being offered as a covered benefit under employer-sponsored health plans. Employers and health plans pay to include the service in their benefits package, making it available at no cost to eligible members. The service is provided to members through their sponsoring organization's health plan at no cost to the member.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Employer-sponsored benefit provided at no cost to eligible members |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
2nd.MD product offering
Product offeringCore offering
2nd.MD provides on-demand access to board-certified medical specialists for second opinion consultations via phone or video, offered as an employer/plan-sponsored health benefit. The service matches members to appropriate specialists from a network of over 4,000 U.S. physicians, gathers and transmits medical records, and delivers expert guidance on diagnoses, treatment plans, and surgical decisions to help employees and their families navigate complex medical choices.
Product overview
2nd.MD is a virtual second opinion platform that provides members with access to board-certified specialists via video or phone consultations. It operates as part of the Transcarent unified health and care platform, which combines AI-powered navigation, pharmacy benefits, virtual primary care, and comprehensive care experiences including Cancer Care, Surgery Care, and Weight Health. The product portfolio includes the core 2nd.MD service, a mobile app for iOS and Android, the House Calls webinar series, and integrates with sister brands PlushCare, Accolade Care, The Transcarent Clinic, and 98point6 by Transcarent. All services are delivered through an AI-powered WayFinding platform that supports over 1,700 employers and health plans.
Differentiator
Problem solved
Functional benefit
Products and services
- 2nd.MD Expert Medical Opinion Core on-demand service that connects members and their families with board-certified specialists via phone or video to obtain expert second opinions on diagnoses, treatment plans, and surgical decisions. Designed to be offered as an employer or health plan health benefit covering the employee plus extended family including parents, in-laws, and grandparents.
- AI Nurse Chat AI-powered virtual assistant that helps members begin their 2nd.MD journey, guides them through case setup, gathers initial information, and prepares them for the specialist consultation as part of the overall expert medical opinion service.
- Caregiver Companion Feature of the 2nd.MD service that enables inclusion of caregivers and patient advocates in the consultation journey, ensuring family members and trusted advisors can participate alongside the patient in expert medical decision-making.
Quantifiable outcome
- Members receive expert second opinions within days (not weeks)
- +1 more outcomes
Companies that use 2nd.MD
Customer profileSegments1 record
Ideal customer profiles2 records
2nd.MD technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability2 records
Feature2 records
2nd.MD partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Transcarent, Inc.coreEffective April 8, 2025, Transcarent, Inc. acquired Accolade, Inc. and its affiliated entities, including Accolade 2ndMD LLC d/b/a 2nd.MD and PlushCare, Inc. These organizations and services are now operated under the Transcarent umbrella. 2nd.MD operates as part of Transcarent's platform alongside PlushCare and Accolade Care services.
Scale indicators1 record
Recent moves4 records
Expansion highlights5 records
2nd.MD competitors and assessment
Company assessmentBroad incumbents
- Amwell: Enterprise telehealth platform serving health systems, health plans, and employers with virtual visit and specialty care capabilities, directly competing for the same employer-sponsored virtual care channel as 2nd.MD.
- Teladoc Health: The largest US telehealth incumbent, offering employer-sponsored virtual care including specialist visits, mental health, and chronic condition management that overlaps with 2nd.MD's virtual specialist consultation model.
Emerging players
- Hinge Health: Employer-sponsored virtual care platform focused on musculoskeletal and chronic pain, competing with 2nd.MD for employer benefits dollars and offering specialist access for a defined therapeutic area.
- Virta Health: Employer and health plan-sponsored virtual specialty clinic for type 2 diabetes, obesity, and prediabetes, competing with 2nd.MD for specialty virtual care budgets within employer benefits packages.
- Lyra Health: Employer-sponsored mental health platform competing for the same benefits budget and HR buyer relationships that fund 2nd.MD's second opinion benefit within employer health plans.
Direct peers
- Accolade: Employer-sponsored personalized health and benefits navigation platform that was 2nd.MD's former parent company and is now a sister brand under Transcarent, with overlapping employer buyers and care navigation workflows.
- 98point6: Text-based virtual primary care platform now operating as 98point6 by Transcarent, a sister brand to 2nd.MD, serving employer-sponsored members within the same Transcarent portfolio.
- Health Advocate: Employer-sponsored health advocacy and care navigation service that includes expert medical opinion and provider matching, sold into the same employer and health plan benefits channel as 2nd.MD.
- PlushCare: A sister brand under Transcarent providing employer-sponsored virtual primary care with board-certified physicians, sold to the same employer channel and bundled with 2nd.MD as part of the Transcarent portfolio.
- Included Health: Formed from the merger of Doctor On Demand and Grand Rounds Health, Included Health offers employer-sponsored virtual care with a flagship expert medical opinion service directly comparable to 2nd.MD's specialist second opinion model.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
2nd.MD social profiles
Digital presence2nd.MD compliance and trust
Trust signalCompliance4 records
2nd.MD financial estimates
Financial estimateRevenue estimate
Valuation estimate
2nd.MD leadership team
Management profileNumber of profiles
Profiles2 records
2nd.MD funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
2nd.MD M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 2nd.MD
What does 2nd.MD do?
2nd.MD provides on-demand access to board-certified medical specialists for second opinion consultations via phone or video, offered as an employer/plan-sponsored health benefit. The service matches members to appropriate specialists from a network of over 4,000 U.S. physicians, gathers and transmits medical records, and delivers expert guidance on diagnoses, treatment plans, and surgical decisions to help employees and their families navigate complex medical choices.
Is 2nd.MD a public or private company?
2nd.MD is a private company. It is classified as corporate owned and is currently operating.
When was 2nd.MD founded?
2nd.MD was founded in 2014. It employs 251 to 500 people.
Where is 2nd.MD based?
2nd.MD is headquartered in Houston, United States, in the North America region.
How does 2nd.MD make money?
One revenue line is on record: B2B2C Employer Health Plan Benefit.
Who are 2nd.MD's main competitors?
Broad incumbents on record are Amwell and Teladoc Health. Emerging players are Hinge Health, Virta Health and Lyra Health. Direct peers are Accolade, 98point6, Health Advocate, PlushCare and Included Health.
Does 2nd.MD have an API?
No public API is recorded for 2nd.MD.
What industry is 2nd.MD in?
2nd.MD's product category is Virtual Medical Second Opinion Services. Its primary akta.pro industry code is HLALADAI, Second Opinion & Expert Medical Review Platforms, with a secondary code of HLALALAC, Second Opinion & Expert Matching Platforms. Its NAICS code is 621111 and its SIC code is 8000.