What Adage Technologies does

Adage Technologies is a Chicago-based digital agency, founded in 2001, that provides web strategy, design, and development services to three primary verticals: associations, arts & culture organizations, and manufacturing/distribution enterprises. The company has 51–100 employees across its Chicago headquarters and a Colombian delivery hub established in Medellín through the December 2022 acquisition of Doctus, S.A.S. Notable clients include The Metropolitan Museum of Art, the Kennedy Center, SFJAZZ, the American Academy of Pediatrics, and Latin American manufacturers such as Pintuco and Grupo Familia.

The company's product-and-services stack combines professional services with a portfolio of proprietary software: ACE Commerce (e-commerce platform), SmartSeat (reserved-seating software), Adage Autopilot (workflow automation), Tixie (an AI-powered ticketing agent launched in 2025), and MARS (a Multi-Agent Response System built on Microsoft AutoGen.Net, launched in 2025). Underlying architecture is built around first-party partnerships with Microsoft, Optimizely, Umbraco, Tessitura, and Znode, with the company asserting that it works with more Tessitura-powered organizations than any other web firm.

Adage generates revenue through a mix of project-based consulting and development engagements, ongoing support and retainer contracts, and licensing of its proprietary software products. Engagement durations run into multiple years for anchor clients (a decade-long relationship with the AAP is cited), and the agency has been repeatedly recognized as a Best Place to Work in Chicago (2020–2025 awards). The Doctus acquisition created nearshore delivery capacity, while the 2025 MARS and Tixie launches signal a deliberate shift toward productized, AI-enabled offerings layered on top of the firm's existing services book.

Name

Adage Technologies

Legal name

Adage Technologies, Inc.

Website

https://adagetech.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Adage Technologies is a Chicago-based digital agency providing web strategy, design, development, and proprietary AI-enabled software (MARS, Tixie, ACE Commerce, SmartSeat) to associations, arts and culture organizations, and manufacturing/distribution enterprises, with delivery hubs in Chicago and Medellín, Colombia.

Ownership category

akta.pro rank

Product category

Digital Strategy, Design & Development Services

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

Keywords

• Custom web development
• Ecommerce platforms
• Digital strategy consulting
• CMS implementation services
• AI consulting services

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Strategy, design, development, and ongoing support services for digital transformation projects including web design, ecommerce implementation, CMS integration, and AI consulting.
2. Product Licensing and Support: Licensing and support for proprietary products including ACE Commerce, SmartSeat, Tixie, and Adage Autopilot. Includes product support and maintenance services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Adage Technologies is a strategy, design, and development firm that delivers custom web, ecommerce, CMS, and AI solutions for associations, arts & culture institutions, and manufacturing/distribution companies. The firm combines professional services (strategy, UX/UI design, custom development, AI consulting, ongoing support) with a proprietary product portfolio including the Tixie AI Ticketing Agent, ACE Commerce ecommerce platform, SmartSeat seat-selection tool, Adage Autopilot automation, and the MARS multi-agent AI framework.

Product overview

Adage Technologies is a strategy, design, and development firm that creates purposeful digital experiences. The company operates a portfolio of proprietary products alongside service offerings. Core products include Tixie (AI Ticketing Agent), an AI-powered chatbot for patron support; ACE Commerce, an ecommerce platform integrating with Tessitura for arts and culture organizations; SmartSeat, a Select Your Own Seat tool; and Adage Autopilot for ongoing digital services. The Multi-Agent Response System (MARS) is a proprietary AI framework for connecting enterprise systems via natural language. Services include Adage Align (strategic consulting), Adage ID (AI-ready content strategy), and Adage Care (comprehensive support and maintenance). The company specializes in serving associations, arts and culture organizations, and manufacturing/distribution companies, building on Microsoft .NET technology with CMS partnerships in Optimizely and Umbraco.

Differentiator

Problem solved

Functional benefit

Brands

• SmartSeat: Select Your Own Seat tool that integrates with Tessitura, custom web integrations and TNEW
• ACE Commerce
• Tixie
• Adage Autopilot

Products and services

• Tixie (AI Ticketing Agent) AI-powered website chat agent that helps patrons find events and information, transforming online patron experiences and boosting ticket sales. Built for arts and culture organizations to address high volumes of repetitive customer service inquiries, allowing staff to focus on complex tasks.
• ACE Commerce Ecommerce platform built specifically for arts and culture organizations. Integrates with Tessitura v16 for membership management, ticketing, and payment processing including Tessitura Merchant Services with tokenized cards, Apple Pay, and Google Pay support.
• SmartSeat Select Your Own Seat (SYOS) ticketing tool that integrates with Tessitura, custom web integrations, and TNEW. Provides fee transparency on the filters page and seat selection page with configurable disclaimer text in VenueBuilder CMS.
• Adage Autopilot AI-powered automation product for digital operations that supports ongoing development, maintenance, and optimization of client digital platforms.
• Adage Align Strategic alignment consulting service including workshops, audience research, analytics review, persona development, competitive analysis, and roadmap planning for digital transformation engagements.
• Adage Care Comprehensive support and maintenance umbrella service covering digital services, production support, and cloud support. Provides managed services, hosting, infrastructure management, Azure Defender, Cloudflare CDN/WAF, and maintenance with multiple support tiers including 24x7 support desk, SLAs, monitoring, and escalation procedures.
• Multi-Agent Response System (MARS) Proprietary AI framework built on Microsoft AutoGen.Net that uses multiple AI agents, each aware of parts of a system, to connect complex APIs (CMS, AMS, ERP) and enable natural-language queries against backend systems. Functions as a universal translator between systems.

Quantifiable outcome

• Reduced maintenance time and new revenue streams for manufacturing clients through tailored ecommerce platforms
• +2 more outcomes

Named customers15 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability14 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• UmbracocoreTechnology or IntegrationUmbraco is a key CMS platform partner. Adage is listed as a contributing partner, providing web design, development, and digital solutions built on the Umbraco platform.
• OptimizelycoreTechnology or IntegrationOptimizely is a leading DXP and CMS platform partner. Adage provides implementation, customization, and integration services for Optimizely CMS, including AI-powered solutions and Optimizely Graph.
• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing development tools, cloud infrastructure, and AI frameworks. Adage is a Microsoft shop using C#, .NET, and Azure, with expertise in Microsoft AutoGen.Net for AI agent frameworks.
• TessituracoreTechnology or IntegrationTessitura is the leading arts and culture business platform. Adage works with more Tessitura organizations than any other web firm, with deep expertise in Tessitura API, v16 upgrades, and product integrations including SmartSeat and ACE Commerce.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Bluecadet: Philadelphia-based interactive agency focused on cultural institutions, museums, and performing arts centers. Directly comparable to Adage in arts & culture vertical with similar size, scope, and Tessitura-adjacent CMS integration focus.
• Forum One: Digital strategy, design, and development agency for associations, foundations, and nonprofits. Closest direct competitor in Adage's primary association/nonprofit vertical, with similar CMS and member-portal offerings.
• New Target: Digital agency specializing in associations, nonprofits, and member-based organizations, providing web, mobile, and ecommerce solutions. Comparable in vertical focus and client profile to Adage.
• Geonetric: Digital agency serving healthcare systems, associations, and nonprofits with web platforms and patient/member portals. Overlaps with Adage's healthcare (AAP) and association verticals at similar scale.
• TBK Creative: Web design and development firm serving associations, nonprofits, and B2B organizations. Comparable mid-sized agency with similar vertical concentration and CMS-focused service offering.
• Blend Interactive: Midwest-based digital agency focused on nonprofit, association, and arts & culture clients with web strategy, design, and CMS implementation. Direct competitor for similar nonprofit/arts RFPs.
• Oasis Solutions: Tessitura-focused integration and consultancy firm serving performing arts organizations. Most direct competitor to Adage's Tessitura integration practice in the arts & culture vertical.

Broad incumbents

• Americaneagle.com: Large, established US digital agency offering web development, ecommerce, CMS, and hosting across many verticals. Competes with Adage on manufacturing and association projects but with much broader portfolio and scale.
• Perficient: Global digital consultancy with deep Microsoft, Optimizely, and CMS partnerships across enterprise verticals. Larger-scale incumbent competing for the same platform-driven RFPs but with broader service portfolio.

Others

• Sitecore Partner Agencies: Network of certified Sitecore implementation partners offering overlapping DXP, CMS, and ecommerce services to enterprise clients. Indirect competitors that occasionally bid for the same digital experience platform work as Adage's Optimizely/Umbraco practice.

Market position

Strengths5 records

Weaknesses1 record

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/adagetech
• Facebookfacebook.com/adagetechnologies
• LinkedInlinkedin.com/company/adage-technologies

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Adage Technologies