RacquetDesk
RacquetDesk is a U.S. cloud-based club management platform built exclusively for racquet sports facilities, serving tennis, pickleball, padel, racquetball, table tennis, and squash clubs with court booking, POS, billing, payroll, and member management via tiered monthly subscriptions.
- Company typePrivate
- Founded2007
- HeadquartersAustin, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What RacquetDesk does
RacquetDesk is a privately held U.S. software company headquartered in Pflugerville, Texas, that operates a cloud-based, all-in-one club management platform purpose-built for racquet sports facilities. Founded in 2007 by Alberto Genty under the name 10sPortal and rebranded to RacquetDesk, the platform serves tennis, pickleball, padel, racquetball, table tennis, and squash clubs with a unified suite that includes online court booking with conflict detection and waitlists, an integrated point-of-sale system, electronic billing with autobilling, payroll calculation, member and employee management, branded white-label mobile apps, and real-time performance analytics dashboards. The product surface also extends into sport-specific landing pages and recent third-party integrations with Worldpay for payment processing, Gleantap for marketing automation and CRM, Track Tennis for video capture and analytics, and Swish for tournament and league management including DUPR rating uploads.
The platform is delivered as SaaS through four tiered subscriptions — a $600/year Seasonal plan and monthly plans at $149 (Lite), $199 (Standard), and $299 (Pro) — billed per facility with unlimited members, employees, and courts. Professional services for onboarding range from a free Standard Setup to a complexity-priced Full-Service Setup and an On-Site Setup inclusive of travel expenses, and optional add-ons cover seasonal court management, e-check/bank draft autobilling, time and attendance, and credit card convenience fees.
RacquetDesk distributes primarily through a sales-led motion built on direct outreach, demo scheduling via its website, and a phone-based sales team, supplemented by industry association sponsorship and endorsement — notably its status since 2022 as official sponsor and since 2023 as endorsed Software Services Provider of the Racquet Sports Professionals Association (RSPA, formerly USPTA). The customer base is concentrated in mid-market racquet sports facilities across the United States, with no external institutional investment disclosed and the company operating as an independent LLC under sole founder/CEO leadership.
RacquetDesk firmographics
Firmographics- Name
- RacquetDesk
- Legal name
- RacquetDesk, LLC
- Website
- https://racquetdesk.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- RacquetDesk is a U.S. cloud-based club management platform built exclusively for racquet sports facilities, serving tennis, pickleball, padel, racquetball, table tennis, and squash clubs with court booking, POS, billing, payroll, and member management via tiered monthly subscriptions.
- Ownership category
- akta.pro rank
RacquetDesk industry classification
Industry- Product category
- Racquet Sports Club Management Software
- NAICS
- Fitness and Recreational Sports Centers (713940)
- SIC
- Services-Membership Sports & Recreation Clubs (7997)
- akta.pro industry
- Tennis & Racquet Sports FacilitiesMedia, Entertainment & Sports/Sports (Leagues, Teams, Events, Venues)/Sports Venues & Facilities (Stadiums, Arenas, Tracks, Complexes)
Keywords
Where RacquetDesk is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
RacquetDesk business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription Software Licensing: Tiered subscription plans (Seasonal, Lite, Standard, Pro) providing cloud-based club management software access. Pricing is per facility with unlimited members, employees, and courts. Seasonal plan at $600/year and monthly plans ranging from $149-$299/month.
- Setup and Onboarding Services: One-time fees for Standard Setup (free introductory), Full-Service Setup (varies by complexity), and On-Site Setup (full-service plus travel expenses) to help clubs implement and configure the software.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Seasonal Plan - $600/Year - Basic court management for seasonal facilities |
| Subscription | Monthly | Lite Plan - $149/Month - Entry-level with branded mobile app |
| Subscription | Monthly | Standard Plan - $199/Month - Mid-tier with billing and inventory |
| Subscription | Monthly | Pro Plan - $299/Month - Full-featured enterprise solution |
| One time/ perpetual license | Pay-as-you-go | Standard Setup - Free - Basic onboarding |
| One time/ perpetual license | Pay-as-you-go | Full-Service Setup - Varies - Comprehensive implementation |
| One time/ perpetual license | Pay-as-you-go | On-Site Setup - Varies - In-person training |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
RacquetDesk product offering
Product offeringCore offering
RacquetDesk is a cloud-based, all-in-one club management software platform purpose-built for racquet sports facilities (tennis, pickleball, padel, racquetball, table tennis, and squash). It provides 24/7 access via web and branded white-label mobile app, delivering online court reservations, point-of-sale, electronic billing and payroll, member/employee management, league and tournament scheduling, performance analytics, and social/player matching features. The platform is sold as tiered subscription plans per facility.
Product overview
RacquetDesk is an all-in-one cloud-based racquet sports club management platform providing 24/7 access via web and branded mobile app. The core platform encompasses online court booking, point-of-sale, electronic billing, member/employee management, payroll, and analytics. The platform is offered through four pricing tiers (Seasonal at $600/yr, Lite at $149/mo, Standard at $199/mo, and Pro at $299/mo) with optional add-ons for seasonal court management, e-check/autobilling, time and attendance, and credit card convenience fees. Sport-specific modules cover Tennis, Pickleball, Padel, Racquetball, Table Tennis, and Squash. Setup options include Standard ($0), Full-Service (varies), and On-Site (Full-service + travel) packages. The platform integrates with Worldpay for payment processing, GleanTap for marketing automation/CRM, Track Tennis for video analytics, Swish for tournament management, Seam for facility access, and WellnessSpace for recovery services.
Differentiator
Problem solved
Functional benefit
Products and services
- RacquetDesk Club Management Platform Cloud-based all-in-one racquet sports club management software providing 24/7 access via web and branded mobile app. Encompasses online court booking, point-of-sale, electronic billing, payroll, member/employee management, group and lesson scheduling, league and tournament management, performance analytics, and social/player matching for racquet sports facilities.
- Tennis Club Management Software Specialized tennis club management module built on the RacquetDesk platform for tennis facilities of all sizes, with online reservations, branded mobile app, POS, group/lesson/event scheduling, and tennis-specific workflows.
- Pickleball Club Management Software Specialized pickleball club management software with court scheduling, league features, player management, member experience enhancement, and registration-to-checkout management for pickleball facilities.
- Padel Club Software Full-service padel club management software for streamlining off-court processes including online padel reservation system and member experience management.
- Racquetball Club Management Software End-to-end racquetball club management with online reservation system, automation for mundane tasks, and member experience optimization for racquetball facilities.
- Table Tennis Software Full-service table tennis club software covering player management, online reservation, and member experience management for table tennis facilities.
- Squash Club Software Full-service squash club software covering player management, online reservation, and member experience management for squash facilities.
- Full-Service Setup Comprehensive onboarding service including system analysis, system training, data sanitation, bandwidth review, test instance, product setup, go-live strategy, and discounted credit card processing. Pricing varies based on complexity of implementation.
- On-Site Setup In-person onboarding and training at the customer location, building on the Full-Service Setup package and adding travel and expenses.
Quantifiable outcome
- 22% increase in tennis participation reported by USTA in 2020
- +2 more outcomes
Companies that use RacquetDesk
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles2 records
RacquetDesk technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature9 records
RacquetDesk partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, flagship and minor.
- SwishcoreIntegration bringing Swish's tournament and league management capabilities into RacquetDesk's platform. Enables automated bracket management, real-time scoring, DUPR rating uploads, and seamless coordination with RacquetDesk's court booking system. Key for clubs hosting leagues, tournaments, and round-robins.
- Track TenniscoreIntegration combining RacquetDesk's club management platform with Track Tennis video recording and analytics technology. Enables automated video capture, livestreaming, and match analytics directly through RacquetDesk scheduling dashboard. Empowers coaches and clubs with performance insights.
- GleantapcoreStrategic integration bringing Gleantap's marketing automation and CRM capabilities to RacquetDesk users. Enables automated SMS, email, and push campaigns, member re-engagement workflows, real-time data synchronization, and personalized member communications. Designed specifically for racquet sports facilities.
- Worldpay for PlatformscoreIntegration powering secure payment processing for RacquetDesk clubs. Enables EMV chip cards, PIN debit, credit cards, and mobile wallet payments via PCI-compliant terminals. Cloud-based processing with seamless POS integration and real-time transaction reporting.
- RSPA (Racquet Sports Professionals Association)flagshipOfficial sponsor since 2022 and endorsed software services provider since 2023. RSPA (formerly USPTA) represents tennis and all racquet/paddle sports professionals. RacquetDesk participates in conferences, trade shows, and industry events as sponsor. Endorsement provides credibility and access to professional community.
- Constant ContactminorPartnership providing digital marketing solutions. RacquetDesk is a certified Constant Contact partner offering exclusive discounts to new and current users. Access to email marketing templates, drag-and-drop editor, social posting, and analytics.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
RacquetDesk competitors and assessment
Company assessmentMarket position
Competitive moat3 records
Key highlights6 records
Customer concentration
RacquetDesk social profiles
Digital presenceRacquetDesk financial estimates
Financial estimateRevenue estimate
Valuation estimate
RacquetDesk leadership team
Management profileNumber of profiles
Profiles8 records
RacquetDesk funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RacquetDesk M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RacquetDesk
What does RacquetDesk do?
RacquetDesk is a cloud-based, all-in-one club management software platform purpose-built for racquet sports facilities (tennis, pickleball, padel, racquetball, table tennis, and squash). It provides 24/7 access via web and branded white-label mobile app, delivering online court reservations, point-of-sale, electronic billing and payroll, member/employee management, league and tournament scheduling, performance analytics, and social/player matching features. The platform is sold as tiered subscription plans per facility.
Is RacquetDesk a public or private company?
RacquetDesk is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RacquetDesk founded?
RacquetDesk was founded in 2007. It employs 1 to 10 people.
Where is RacquetDesk based?
RacquetDesk is headquartered in Austin, United States, in the North America region.
How does RacquetDesk make money?
Two revenue lines are on record. Subscription Software Licensing is the primary driver. The others are setup and Onboarding Services.
Does RacquetDesk have an API?
No public API is recorded for RacquetDesk.
What industry is RacquetDesk in?
RacquetDesk's product category is Racquet Sports Club Management Software. Its primary akta.pro industry code is MPAKAEAE, Tennis & Racquet Sports Facilities. Its NAICS code is 713940 and its SIC code is 7997.