Gleantap
Gleantap is an AI-powered B2C customer engagement SaaS platform serving multi-location fitness, wellness, healthcare, retail, and family entertainment brands. The platform unifies customer data, marketing automation, sales CRM, omnichannel communication, loyalty programs, and review management into a single system.
- Company typePrivate
- Founded2018
- HeadquartersAustin, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Gleantap does
Gleantap is an AI-powered B2C customer engagement SaaS platform built for multi-location brands, franchises, and fitness and wellness operators. Founded in 2018 and headquartered in Austin, Texas (incorporated in Delaware as Gleantap Inc.), the company unifies customer data, marketing automation, sales CRM, omnichannel communication, loyalty programs, and review management into a single system. It serves primary verticals including fitness, family entertainment centers, healthcare, retail, spas and salons, sports and clubs, and agencies. Founder Sagar Babber leads the company as CEO.
Gleantap firmographics
Firmographics- Name
- Gleantap
- Legal name
- Gleantap Inc.
- Website
- https://gleantap.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Gleantap is an AI-powered B2C customer engagement SaaS platform serving multi-location fitness, wellness, healthcare, retail, and family entertainment brands. The platform unifies customer data, marketing automation, sales CRM, omnichannel communication, loyalty programs, and review management into a single system.
- Ownership category
- akta.pro rank
Gleantap industry classification
Industry- Product category
- Customer Engagement Software
- akta.pro primary industry
- Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)
Keywords
Where Gleantap is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Gleantap business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription - Per Location: Tiered subscription pricing model billed annually or monthly at 15% premium. Plans include Launch ($199/month/location), Engage ($299/month/location), and Scale ($499/month/location) with increasing active contact limits and features. Additional contacts billed at $29 per 5,000 over plan limits.
- SMS Pay-Per-Use: Usage-based SMS pricing on top of subscription. US SMS at $0.015, UK at $0.05, and other countries at $0.06 per message.
- Enterprise Custom Contracts: Custom enterprise pricing for large brands and franchises with unlimited active contacts, dedicated infrastructure, advanced AI agents, enterprise integrations, custom reporting, dedicated CSM, HQ controls, and SLA support.
- Exempt Securities Offering: SEC Form D filing for exempt securities offering of $1,000,000 total offer amount, initiated November 2023, with $15,000 already sold and $985,000 remaining. Equity and other securities offering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Launch - $199/month per location for businesses getting started with automation |
| Subscription | Annual | Engage - $299/month for businesses focused on scaling acquisition & engagement |
| Subscription | Annual | Scale - $499/month for multi-location or high-growth businesses |
| Subscription | Multi-year contract | Custom - Unlimited Active Contacts for large brands & franchises |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Gleantap product offering
Product offeringCore offering
Gleantap sells an AI-powered B2C customer engagement SaaS platform that unifies customer data, automates marketing across channels, manages sales pipelines, and powers loyalty and review programs for multi-location B2C brands. It is delivered as per-location subscription software with usage-based SMS billing, targeted at fitness, wellness, healthcare, retail, salons/spas, family entertainment, and sports clubs.
Product overview
Gleantap is an AI-powered B2C customer engagement platform built for multi-location brands, franchises, and enterprises. The platform operates as a unified system comprising six core integrated modules: Customer Data Platform (CDP) for unifying customer profiles across all touchpoints, AI Agents & Omnichannel Inbox for managing conversations across SMS, email, voice, and social channels, Marketing Automation for behavior-driven journey orchestration and email/SMS campaigns, Sales CRM for pipeline management and customer tracking, plus add-on modules for Loyalty & Gamification (points, badges, rewards, leaderboards) and Reputation & Reviews (review collection and AI-powered responses). The platform supports multiple industry verticals including fitness, healthcare, retail, salons/spas, family entertainment centers, and sports clubs. Pricing tiers include Launch ($199/location/month), Engage ($299/location/month), Scale ($499/location/month with HIPAA compliance), and Custom enterprise plans.
Differentiator
Problem solved
Functional benefit
Products and services
- Customer Data Platform (CDP) B2C customer data platform that unifies customer data from every touchpoint — POS, booking, CRM, reviews, website, and ad platforms — into comprehensive, real-time customer profiles with cross-location recognition for multi-location B2C brands.
- AI Agents & Omnichannel Inbox AI-powered omnichannel communication hub that consolidates SMS, email, phone, WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single inbox with AI agents handling conversations 24/7 and smart handoffs to human agents.
- Marketing Automation B2C marketing automation platform for building behavior-driven customer journeys, automated email and SMS campaigns, and AI-powered content generation with built-in analytics for multi-location brands.
- Sales CRM B2C sales CRM for tracking customer touchpoints, managing pipelines with visual kanban boards, automating follow-ups, and boosting repeat purchases through customer assignment and routing.
- Loyalty & Gamification Gamification software for customer engagement featuring points, badges, challenges, tiered rewards, leaderboards, and a white-label customer portal for tracking progress and redeeming rewards.
- Reputation & Reviews Review management software that collects and manages customer reviews from Google and Facebook with AI-powered response suggestions, sentiment analysis, and a centralized dashboard for multi-location brands.
Quantifiable outcome
- 20-45% increase in customer conversions
- +6 more outcomes
Companies that use Gleantap
Customer profileNamed customers19 records
Segments10 records
Ideal customer profiles3 records
Gleantap technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability9 records
Feature11 records
Gleantap partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- MindbodycoreIntegration partnership with Mindbody fitness management platform. Mindbody is a leading booking and billing system for fitness studios and gyms. The integration allows Gleantap to sync customer data, membership information, and purchase history from Mindbody into unified customer profiles for marketing automation and engagement campaigns.
- DaxkocoreIntegration with Daxko (Club Automation) fitness management software. Daxko provides club management, billing, and scheduling for health clubs. The integration enables Gleantap to pull customer data, membership status, and transaction history for cross-location customer engagement.
- ABC FitnesscoreIntegration with ABC Fitness Solutions fitness management platform. ABC Fitness provides billing, membership management, and club operations software. The connection enables Gleantap to access customer profiles, purchase data, and engagement history for targeted marketing campaigns.
- Jonas FitnesscoreIntegration partnership with Jonas Fitness club management software. Jonas Fitness provides comprehensive club management including member tracking, billing, and access control. The integration allows Gleantap to utilize customer data for segmentation and automated marketing campaigns.
- CenterEdgecoreIntegration with CenterEdge FEC (Family Entertainment Center) management software. CenterEdge provides point-of-sale, access control, and attractions management for entertainment centers. The integration enables Gleantap to sync guest visit data, purchase history, and attraction usage for multi-location entertainment marketing.
Scale indicators5 records
Recent moves5 records
Expansion highlights6 records
Gleantap competitors and assessment
Company assessmentDirect peers
- GymSales: Vertical SaaS CRM and lead-management platform built specifically for gyms and fitness studios. Directly comparable to Gleantap's fitness-specific sales CRM, pipeline management, and trial-conversion automation features, and is a named comparison on Gleantap's site.
- Birdeye: Customer experience and messaging platform for multi-location local businesses, combining reviews, listings, messaging, and AI-driven engagement. Comparable to Gleantap's reputation management, omnichannel inbox, and AI review response capabilities for multi-location brands.
- ActiveCampaign: Email marketing, automation, and CRM platform focused on SMB and mid-market customers. Competes with Gleantap on marketing automation, segmentation, and omnichannel campaigns, particularly for smaller B2C brands.
- Podium: Customer messaging, reviews, and payments platform for local businesses. Overlaps with Gleantap's omnichannel inbox, review collection, and AI-driven response features targeting the same multi-location B2C buyer.
- Mindbody: Dominant fitness, wellness, and beauty management software with an integrated marketing/engagement add-on. Competes head-to-head in Gleantap's core fitness vertical and is simultaneously one of Gleantap's most important integration partners.
- HighLevel (GoHighLevel): All-in-one marketing, CRM, and automation platform aimed at SMBs and agencies with multi-location workflows. Closely mirrors Gleantap's product surface (CRM, marketing automation, omnichannel messaging, AI features) and is one of the named comparison vendors on Gleantap's site.
- Keap: SMB-focused CRM and marketing automation platform with email, SMS, and pipeline management. Named comparison on Gleantap's site and serves the same small-business-to-mid-market B2C customer base with comparable feature set.
Broad incumbents
- HubSpot: Large horizontal CRM, marketing automation, and customer engagement suite used across SMB and enterprise. A named comparison for Gleantap and a significant incumbent in the marketing automation and AI engagement space where Gleantap competes.
- Salesforce (Marketing Cloud / Service Cloud): Global enterprise CRM and customer engagement platform with deep marketing, service, and AI capabilities. Represents the top end of the competitive set Gleantap positions against as it moves up-market into franchisor and enterprise deals.
Emerging players
- Klaviyo: E-commerce-focused CRM and marketing automation platform with deep AI-driven segmentation and messaging. Comparable on the CDP, segmentation, and AI marketing copilot capabilities, but anchored to e-commerce rather than Gleantap's fitness/FEC verticals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Gleantap social profiles
Digital presenceGleantap compliance and trust
Trust signalCompliance1 record
Gleantap financial estimates
Financial estimateRevenue estimate
Valuation estimate
Gleantap leadership team
Management profileNumber of profiles
Profiles1 record
Gleantap funding detail
Funding detailFunding overview
Funding rounds3 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Gleantap M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Gleantap
What does Gleantap do?
Gleantap sells an AI-powered B2C customer engagement SaaS platform that unifies customer data, automates marketing across channels, manages sales pipelines, and powers loyalty and review programs for multi-location B2C brands. It is delivered as per-location subscription software with usage-based SMS billing, targeted at fitness, wellness, healthcare, retail, salons/spas, family entertainment, and sports clubs.
Is Gleantap a public or private company?
Gleantap is a private company. It is classified as venture growth investor backed and is currently operating.
When was Gleantap founded?
Gleantap was founded in 2018. It employs 11 to 50 people.
Where is Gleantap based?
Gleantap is headquartered in Austin, United States, in the North America region.
How does Gleantap make money?
Four revenue lines are on record. SaaS Subscription - Per Location is the primary driver. The others are SMS Pay-Per-Use, enterprise Custom Contracts and exempt Securities Offering.
Who are Gleantap's main competitors?
Direct peers on record are GymSales, Birdeye, ActiveCampaign, Podium, Mindbody, HighLevel (GoHighLevel) and Keap. Broad incumbents are HubSpot and Salesforce (Marketing Cloud / Service Cloud). Klaviyo is listed as an emerging player.
Does Gleantap have an API?
Yes. Gleantap offers an API for developers to build integrations and connect external systems. The API enables data synchronization, custom integrations, and automation capabilities. Available at developers.gleantap.com with documentation for integration purposes. Developer documentation is at developers.gleantap.com.
What industry is Gleantap in?
Gleantap's product category is Customer Engagement Software. Its primary akta.pro industry code is CRAFAIAB, Software/SaaS Subscriptions (Consumer & Prosumer).