Nimbus Cloud Solutions

What Nimbus Cloud Solutions does

Nimbus Cloud Solutions (legal entity Nimbus Cloud-Solutions, LLC) is a privately held US Salesforce implementation partner exclusively focused on the mortgage industry, headquartered in Plymouth, Michigan. The company builds and maintains custom Salesforce solutions for US mortgage lenders, brokers, and service providers, covering workflow automation, Lightning and Apex development, Five9 call-center integration, borrower-facing Communities portals, and analytics dashboards. Its flagship productized asset is PULSE, a pre-built Salesforce AppExchange solution that compresses implementation timelines from months to weeks; PULSE carries a 5-star rating on AppExchange. The firm is a Premier Salesforce partner and lists integrations with Encompass, Big Purple Dot, and ValueLink on the loan-origination-system side, alongside Five9 on the contact-center side.

The business operates as a services-led firm with an emerging product layer. Revenue is generated primarily through Growth Partnership Retainers — flat monthly engagements that bundle guaranteed innovation hours with dedicated Salesforce architects and developers — supplemented by project-based IT consulting, custom Lightning/Apex development, Five9 call-center administration, 24/7 Urgent Support, and analytics engagements. Pricing is not publicly disclosed and is sold through a consultation-led, enterprise field-sales motion. Named customers include UWM (United Wholesale Mortgage), Swift Home Loans, Madison Mortgage, and other mid-to-large mortgage operators; the firm claims 500+ cumulative projects and a 98% customer satisfaction figure.

Operationally, Nimbus runs with a small team (11–50 employees; ~14 individuals named on the website) led by Principal Architect Zeyad Jabra and EVP Chris Griffin. The firm has no disclosed external funding, operates as an LLC, and serves a US-only geographic footprint through direct sales plus the global Salesforce AppExchange channel. Recent product activity includes a 2023 Salesforce Document Management Solution (50+ automated workflows, 40% fewer missing document requests, 60% faster turnaround). AI is used internally for developer productivity and embedded lightly in analytics and automation features, but is not positioned as a core differentiator.

Name

Nimbus Cloud Solutions

Legal name

Nimbus Cloud-Solutions, LLC

Website

https://nimbuscloudsolutions.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Nimbus Cloud Solutions is a private US Salesforce partner exclusively serving the mortgage industry, building custom workflow automation, Five9 call-center integrations, analytics dashboards, and the PULSE AppExchange solution for lenders and brokers.

Ownership category

akta.pro rank

Product category

Salesforce Consulting Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYFSALALAJ

Automated Valuation Models (AVM) & Property Data/Analytics

Financial & Insurance/Mortgage & Housing Finance/Mortgage Technology, Underwriting & Valuation Services (LOS/AUS/Appraisal)

Keywords

• Salesforce consulting services
• Mortgage technology solutions
• CRM workflow automation
• Salesforce AppExchange solutions
• Call center integration

Headquarters

HQ city

Plymouth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Managed Services / Growth Partnership Retainers: Monthly retainer partnerships providing guaranteed innovation hours with dedicated Salesforce architects. Flat monthly rate model eliminating budgeting surprises.
2. IT Consulting & Advisory: Strategic consulting engagements for mortgage-focused Salesforce architecture and transformation projects.
3. Custom Development: Custom Lightning and Apex development services for Salesforce mortgage solutions, including managed packages.
4. Call Center Administration: Five9 configuration and ongoing support for mortgage call center operations.
5. Cloud Services / Analytics: Analytics wizard services crafting dashboards and reports for mortgage excellence.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Nimbus Cloud Solutions provides specialized Salesforce consulting, custom development, and managed services exclusively for the mortgage industry. Its offering centers on the PULSE pre-built Salesforce AppExchange solution for mortgage operations, complemented by professional service lines covering Salesforce implementation, Five9 call-center integration, custom Lightning and Apex development, analytics dashboards, and ongoing support retainers for lenders, brokers, and mortgage service providers.

Product overview

Nimbus Cloud Solutions offers a unified platform centered on Salesforce customization for the mortgage industry. The core product is PULSE, a pre-built AppExchange solution enabling rapid deployment. This core platform is complemented by six specialized service modules: Growth Partnership Retainers for dedicated development teams, Technology Mastery and Consulting for strategic guidance, Call Center Administration powered by Five9, Custom Programming and Development using Lightning/Apex, Urgent Support Solutions for 24/7 assistance, and Visualize with Analytics for custom reporting dashboards. All solutions are specifically architected for mortgage operations and built on Salesforce.

Differentiator

Problem solved

Functional benefit

Brands

• PULSE: A proprietary AppExchange solution for mortgage companies built on Salesforce, enabling quick system implementation and loan document management within the Salesforce ecosystem.

Products and services

• PULSE Pre-built Salesforce AppExchange solution designed exclusively for mortgage industry operations, enabling lenders to deploy standardized mortgage workflows, automations, and integrations on Salesforce without building from scratch.
• Growth Partnership Retainers Dedicated build team retainer partnership providing guaranteed monthly innovation hours and continuous Salesforce platform evolution for mortgage clients on a flat monthly subscription.
• Technology Mastery and Consulting IT consulting and advisory engagements covering Salesforce strategy, Flow Architecture, Lightning platform guidance, and mortgage technology roadmap planning for lending organizations.
• Call Center Administration Five9-Salesforce integration and ongoing administration service for mortgage call centers, delivering skills-based distribution, intelligent queuing, and real-time data sync between Salesforce and the dialer.
• Custom Programming and Development Bespoke Salesforce development using Lightning, Apex, and Lightning Web Components, including integrations with loan origination systems such as Encompass, Big Purple Dot, and ValueLink for mortgage clients.
• Urgent Support Solutions On-demand Salesforce troubleshooting and break-fix support for mortgage clients needing fast resolution of platform, integration, or production issues.
• Visualize with Analytics Custom Salesforce analytics dashboards and reporting solutions that surface real-time mortgage operations metrics, pipeline visibility, and executive reporting.
• Salesforce Document Management Solution Document management solution built natively in Salesforce that automates 50+ document workflows with integrations, customer portals, document merge, document folders, PDF conversion, and split-document features for mortgage operations.

Quantifiable outcome

• Systems operational in weeks through pre-built PULSE solution
• +2 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability5 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• SalesforcecoreTechnology or IntegrationPremier Salesforce partnership. Company is a Salesforce partner specializing in mortgage industry solutions. They develop custom Salesforce implementations, managed packages, and the PULSE AppExchange solution built on Salesforce platform.
• Five9coreTechnology or IntegrationFive9 partnership for call center administration services. Company architects seamless Five9 dialing strategies integrated with Salesforce for mortgage call center operations including custom API development and real-time data synchronization.

Scale indicators5 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Slalom: Large consulting firm with a significant Salesforce practice serving financial services including mortgage lenders. Comparable as a Salesforce implementation/managed services competitor, though it operates across many industries at much larger scale.
• nCino: Cloud banking platform purpose-built for financial services including mortgage. Comparable as a vertical cloud platform competitor targeting mortgage lenders, though nCino is a product company (not consulting) with a much larger scale.
• Simplus (Infosys): Salesforce-focused consulting and managed services firm (now part of Infosys) delivering CRM implementations across industries. Comparable in offering Salesforce managed services and custom development, but operates at significantly larger scale.
• Appirio (Wipro): Cloud consultancy and Salesforce partner (acquired by Wipro) offering CRM implementations and managed services globally. Comparable as a Salesforce SI competitor, though serving a much broader customer base.
• Black Knight (ICE Mortgage Technology): Major mortgage technology provider offering LOS, servicing, and analytics solutions. Comparable as a dominant mortgage technology vendor whose ecosystem Nimbus integrates with (Encompass) and competes against for mortgage tech budget.

Direct peers

• PolSource: Salesforce consulting partner specializing in CRM implementations, custom development, and integrations. Comparable as a Salesforce SI with similar services mix (managed services, custom dev, integrations), though without mortgage vertical focus.
• AE Business Solutions: Mid-sized IT consulting and Salesforce implementation firm with comparable scale and services mix. Comparable as a similarly-sized Salesforce SI competing for regional mid-market CRM modernization engagements.
• Girikon: Salesforce consulting and implementation partner offering CRM development, integration, and managed services. Comparable as a Salesforce SI serving similar mid-market customers, though not specialized exclusively in mortgage.
• Coastal Cloud: Salesforce consulting and managed services firm offering custom Salesforce implementations and AppExchange solutions. Closely comparable as a pure-play Salesforce SI competing for similar mid-market and enterprise CRM modernization deals.
• Briebug: Salesforce consulting firm focused on custom development, integrations, and managed services. Comparable in services mix and Salesforce-native delivery, though without Nimbus's mortgage vertical specialization.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/nimbuscloudsolutions
• LinkedInlinkedin.com/company/nimbus-cloud-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nimbus Cloud Solutions