SMI Property Management

What SMI Property Management does

SMI Property Management is a privately held, full-service multifamily property management company headquartered at 3625 River Rd N, Suite 125, Keizer, Oregon, operating continuously since its founding in Salem, Oregon in 1976 and entering its 50th year in 2026. The company employs approximately 100 people and manages a portfolio spanning 15+ cities and 50+ named apartment communities across Oregon's Willamette Valley, including Salem, Keizer, Albany, Corvallis, Dallas, Lebanon, McMinnville, Portland, and Troutdale, with 245 actively listed rental units ranging from studios at ~$995/month to 3-bedroom luxury townhomes at ~$2,300/month. Service offerings cover the full owner stack — tenant placement, 24/7 maintenance coordination, detailed financial reporting, and Oregon landlord-tenant law compliance — supplemented by dedicated portfolio managers, a Compliance Manager, a Director of Accounting, and a Director of Business Development.

The company's operating technology is built on the AppFolio property-management platform, which powers the web and mobile Tenant Portal (online rent payment, maintenance request submission, account management) and the Owner Portal (financial statements, monthly summaries, year-end tax statements, document access, and eCheck/debit contributions). Tenant screening is handled through a Pacific Screening integration accessible from the company's vacancy listings. The website at smiproperty.com serves as the primary digital channel, with online vacancy search across 17 cities and self-serve application submission.

SMI monetizes primarily through recurring management fees charged to property owners on a managed-services basis, with secondary revenue from tenant placement, ancillary fees (utility bill-back, pet rent, garage rentals), and pass-through rental income. Go-to-market is direct-to-consumer and sales-led: property owners engage through the website, contact forms, dedicated phone lines, and the owner portal, while prospective tenants self-serve through the vacancy listing platform and online application system. SMI operates under the same ownership as SMI Real Estate, a separately branded brokerage (5 to 40+ brokers over the past decade) that handles commercial, multifamily, and residential property sales and investment opportunities, creating a full-spectrum real estate integration under owner Gabe Johansen and CEO Donna Jaeger. SMI also completed an acquisition of JPM Real Estate Services in February 2024 for an undisclosed amount.

Name

SMI Property Management

Legal name

SMI Property Management

Website

https://smiproperty.com

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

101–250 employees

Short description

SMI Property Management is a Keizer, Oregon-based full-service multifamily property manager founded in 1976, serving property owners and tenants across 15+ cities in Oregon's Willamette Valley with ~100 employees, 245 actively listed units, and 50+ managed apartment communities.

Ownership category

akta.pro rank

Product category

Residential Property Management

NAICS

Residential Property Managers (531311), Real Estate Property Managers (53131)

SIC

Operators Of Apartment Buildings (6513), Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Multifamily Apartment Property Management (BPAJAFAA)

akta.pro secondary industries

Mixed-Use Property Management (BPAJAGAE), Residential Investment Property Brokerage (SFR/Small Multifamily) (BPAJAAAE)

Keywords

• Multifamily property management
• Tenant placement services
• Rental property management
• Owner reporting services
• Apartment leasing

Headquarters

HQ city

Keizer

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Property Management Fees: Full-service property management for multifamily properties including tenant placement, maintenance, owner reporting, and Oregon landlord-tenant law compliance. Revenue derived from management fees charged to property owners.
2. Rental Income (Passthrough): Collects rent from tenants and passes through to property owners after deducting management fees. Security deposits held and managed.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

SMI Property Management provides full-service property management for multifamily rental properties across Oregon's Willamette Valley. Services include tenant placement, proactive property maintenance, owner financial reporting, and compliance with Oregon landlord-tenant law. The company operates web and mobile tenant and owner portals built on the AppFolio platform, enabling online rent payment, 24/7 maintenance requests, and access to financial statements and tax documents.

Product overview

SMI Property Management offers a property management platform centered on full-service multifamily management combined with web-based tenant and owner portals. The core offering consists of property management services (tenant placement, maintenance, compliance, financial reporting) supported by the Online Tenant Portal for rent payments and maintenance requests, and the Online Owner Portal for investment reporting and payments. The company operates SMI Real Estate as an affiliated brokerage, creating a full-spectrum real estate integration. The portfolio includes 50+ named apartment communities across 13 Oregon cities in the Willamette Valley.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Management Services Full-service property management for multifamily rental properties in Oregon's Willamette Valley, handling tenant placement, property maintenance, financial reporting for owners, and compliance with Oregon landlord-tenant laws. Serves owners of large apartment communities to small-plex properties across 15+ cities including Salem, Albany, Corvallis, McMinnville, Lebanon, and Dallas.
• Apartment Communities Portfolio

Quantifiable outcome

• 50 years of operation in Willamette Valley since 1976
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core, minor and flagship.

• Pacific ScreeningcoreTechnology or IntegrationPacific Screening provides integrated tenant screening services for rental applications submitted through SMI Property Management's website. Applications are processed through Pacific Screening's online platform (listings.pacificscreening.net).
• IREM (Institute of Real Estate Management)minorOthersProfessional membership organization for real estate management professionals. SMI Property Management maintains membership for industry credibility and professional development.
• Keizer Chamber of CommerceminorOthersLocal business chamber membership providing networking opportunities and community visibility in Keizer, Oregon.
• Salem Chamber of CommerceminorOthersLocal business chamber membership providing networking opportunities and community visibility in Salem, Oregon.
• Multifamily NWminorOthersRegional apartment association membership providing industry resources, networking, and professional development for multifamily property managers in the Pacific Northwest.
• SMI Real EstateflagshipStrategic or Co-development PartnerSMI Real Estate is a partner company under the same ownership (Gabe Johansen). SMI Property Management manages multifamily properties while SMI Real Estate handles property sales and investment opportunities, creating a full-spectrum real estate integration that delivers maximum value for property owners and investors.
• EHO (Equal Housing Opportunity)minorOthersFair housing compliance certification organization. SMI Property Management displays EHO logo indicating commitment to equal housing opportunity practices.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Greystar Real Estate Partners: Largest US multifamily property manager and operator (~800k units). Comparable in that it provides full-service multifamily management with technology-enabled owner and resident portals, though national/global scale dwarfs SMI's regional book.

Direct peers

• RPM Living: National third-party multifamily property manager offering full-service leasing, maintenance, accounting, and owner reporting. Most direct functional analog to SMI's offering across apartment communities.
• FPI Management: Multifamily property management firm serving institutional and private owners across the West Coast with full-service operations and AppFolio-style owner reporting. Closely comparable service mix to SMI.
• Mission Rock Residential: National multifamily third-party manager with regional operating model. Matches SMI in targeting owners of mid-to-large apartment communities with full-service management, marketing, and compliance.
• Westcorp Management Group: Western US multifamily and mixed-use property manager offering full-service management for apartment communities and investment properties. Functionally similar service stack and owner reporting to SMI.

Regional players

• Cascade Management Company: Pacific Northwest-based multifamily and affordable housing property manager with comparable Willamette Valley–adjacent footprint. Same regional operating model and full-service scope as SMI, with parallel affordable/subsidized exposure.
• Avenue West Property Management: PNW-focused multifamily property manager operating across Oregon and Washington. Highly comparable in size, regional focus, and full-service multifamily offering to SMI.
• NAI Elliott: Pacific Northwest commercial and multifamily real estate services firm with brokerage and property management arms. Comparable because of dual brokerage/management integration similar to SMI Real Estate + SMI Property Management pairing.

Emerging players

• Mynd Management: Tech-enabled SFR and small-multifamily manager focused on remote owners. Comparable to SMI's investment-property owner segment but distinct in technology-led positioning and SFR primary focus.

Others

• AppFolio: Property management software provider whose platform powers SMI's tenant and owner portals. Not a competitor but an enabling vendor — useful context for SMI's technology ceiling and competitor comparison.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/smiprop

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SMI Property Management