Building Blocks
- Company typePrivate
- Founded1999
- HeadquartersManchester, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
Building Blocks firmographics
Firmographics- Name
- Building Blocks
- Legal name
- CM.com
- Website
- https://building-blocks.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Where Building Blocks is headquartered
LocationHeadquarters
- HQ city
- Manchester
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
Building Blocks business model
Business model- GTM type
- B2B
- Offering type
- Services
Building Blocks product offering
Product offeringCore offering
Building Blocks is a UK-based digital technology services firm that helps global companies solve complex problems using digital technologies. Founded in 2007 in Manchester, the firm employs 51-100 staff and delivers expertise to organizations facing large-scale digital challenges, supported by a founder-led leadership team spanning technology, commercial, and operational roles.
Product overview
CM.com is a CPaaS (Communications Platform as a Service) company offering a unified AI-powered customer engagement platform. The platform consists of four integrated suites: Connect (multi-channel communications), Activate (personalized marketing automation), Convert (payments and transactions), and Support (AI-powered customer service). All suites run on a shared Customer Context Platform that unifies customer data across every interaction. The company's flagship AI product is HALO, which provides autonomous AI agents that resolve routine inquiries across chat, email, and voice channels. CM.com also offers comprehensive APIs for messaging, voice, SMS, email, payments, verification, digital signing, and ticketing, enabling developers to build custom integrations. The platform serves 10,000+ companies worldwide with 600+ direct operator, Meta, and Google connections, ranked #1 CPaaS Leader by Juniper Research for four consecutive years.
Differentiator
Problem solved
Functional benefit
Brands
- HALO: AI agents that work across the whole platform from the same customer context, acting on everything the Customer Context Platform knows and predicts about each customer.
- CXP Predictions
- Customer Context Platform
Companies that use Building Blocks
Customer profileIdeal customer profiles1 record
Building Blocks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Building Blocks partnerships and signals
Strategic signalRecent moves1 record
Expansion highlights1 record
Building Blocks competitors and assessment
Company assessmentDirect peers
- Contino: UK digital transformation consultancy specializing in cloud and platform engineering for enterprise clients. Similar in size band and service-line overlap to Building Blocks, particularly in complex cloud and DevOps delivery.
- Netcompany: European-headquartered IT services and digital transformation firm with significant UK presence. Comparable in focus on complex digital delivery for public and private sector enterprise clients.
- Kainos: UK and Ireland-headquartered digital services firm providing digital transformation, platforms, and managed services. Comparable to Building Blocks in UK base, enterprise focus, and breadth of digital engineering capabilities.
- Endava: Global IT and digital services firm with strong UK and European delivery. Comparable to Building Blocks in its focus on complex digital engineering, distributed delivery model, and enterprise customer base.
- TPXimpact: UK-based digital transformation consultancy focused on public sector and enterprise. Comparable to Building Blocks in its UK roots, mid-tier scale, and emphasis on human-centered digital delivery.
- AND Digital: UK-headquartered digital transformation consultancy with a similar boutique-to-mid-tier profile, focused on engineering-led delivery for enterprise clients. Closely comparable in geographic base, service mix, and mid-market positioning to Building Blocks.
- Equal Experts: UK-based digital consultancy offering product, platform, and software delivery services to enterprise clients. Comparable to Building Blocks in its engineering-led approach, UK roots, and focus on complex technology delivery.
- Box UK: Welsh-headquartered digital consultancy delivering software, data, and design services to enterprise clients. Comparable to Building Blocks in size band, UK base, and digital engineering service mix.
Broad incumbents
- Thoughtworks: Global digital transformation consultancy with deep engineering heritage. Overlaps with Building Blocks in custom software and digital strategy work but operates at much greater scale and geographic reach.
- Accenture: Global professional services giant with a dominant digital transformation practice. Competes with Building Blocks for enterprise digital work but at vastly greater scale, often acting as prime contractor where Building Blocks would be sub-contractor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks6 records
Key highlights5 records
Customer concentration
Building Blocks social profiles
Digital presenceBuilding Blocks compliance and trust
Trust signalCompliance3 records
Building Blocks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Building Blocks leadership team
Management profileNumber of profiles
Profiles4 records
Building Blocks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Building Blocks M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Building Blocks
What does Building Blocks do?
Building Blocks is a UK-based digital technology services firm that helps global companies solve complex problems using digital technologies. Founded in 2007 in Manchester, the firm employs 51-100 staff and delivers expertise to organizations facing large-scale digital challenges, supported by a founder-led leadership team spanning technology, commercial, and operational roles.
Is Building Blocks a public or private company?
Building Blocks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Building Blocks founded?
Building Blocks was founded in 1999. It employs 51 to 100 people.
Where is Building Blocks based?
Building Blocks is headquartered in Manchester, United Kingdom, in the Europe region.
Who are Building Blocks's main competitors?
Direct peers on record are Contino, Netcompany, Kainos, Endava, TPXimpact, AND Digital, Equal Experts and Box UK. Broad incumbents are Thoughtworks and Accenture.
Does Building Blocks have an API?
Yes. CM.com offers comprehensive transactional and verification APIs including Business Messaging API, Voice API, SMS Gateway API, Email API, Payments API, One Time Password API, Verification API, Sign API, and Mobile Identity API. The platform provides Easy RESTful API Integration with developer resources, SDKs, and sandbox testing environment. Developer documentation is at developers.cm.com.