Scripted
Scripted (Script Health) is a Chicago-based healthcare technology platform that connects patients with partner brick-and-mortar pharmacies, enabling pharmacists to consult, prescribe, and dispense treatments for 30+ common conditions in a single visit starting at $19.
- Company typePrivate
- Founded2020
- HeadquartersIl Chiaro, Italy
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What Scripted does
Scripted (also operating as Script Health) is a Chicago-based healthcare technology company founded in 2020 by James Lott (PharmD, MPP, CEO) and Jimmy Pappadeas (Chief Client & Product Officer, Co-Founder). The company operates a B2B2C platform that connects patients seeking care for common, non-urgent conditions with brick-and-mortar partner pharmacies, where licensed pharmacists can consult, prescribe, and dispense in a single visit. The platform covers 30+ conditions including UTIs, hormonal birth control, cold sores, acne, seasonal allergies, asthma inhaler refills, PrEP/PEP, and test-and-treat services for COVID-19, strep, and influenza.
The technical stack centers on digital self-assessment intake, online appointment scheduling, evidence-based clinical protocols and workflows for pharmacists, automated medical billing and claims submission (supporting both d.0/PBM and medical claims), pharmacist credentialing automation via CAQH ProView, Collaborative Practice Agreement management, and CLIA waiver processing. Scripted Academy, an ACPE-accredited continuing education product, supplies pharmacist training and functions as a top-of-funnel channel for pharmacy recruitment.
The business model combines cash-pay patient consultation fees ($19-$50 per visit, insurance not accepted at the consult level), a freemium pharmacy-side platform with no disclosed recurring fees (monetization inferred through billing automation, credentialing, and transaction flows), and a la carte Academy course sales ($14-$30 per course, free for member pharmacies). Go-to-market is multi-channel: direct-to-consumer via website, pharmacy locator, and pharmacy-counter QR codes; B2B via direct pharmacy recruitment, patient-driven pharmacy referrals, and an advocacy-driven (#LetUsPrescribe, #PharmacyPaybackTime) brand campaign.
Scripted firmographics
Firmographics- Name
- Scripted
- Legal name
- Scripted
- Website
- https://scripted.co
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Scripted (Script Health) is a Chicago-based healthcare technology platform that connects patients with partner brick-and-mortar pharmacies, enabling pharmacists to consult, prescribe, and dispense treatments for 30+ common conditions in a single visit starting at $19.
- Ownership category
- akta.pro rank
Scripted industry classification
Industry- Product category
- Pharmacy Clinical Services Platform
- NAICS
- Offices of Physicians (6211)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)
- akta.pro secondary industries
- Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG), Patient Intake, Digital Registration & eForms (HLACAEAF)
Keywords
Where Scripted is headquartered
LocationHeadquarters
- HQ city
- Il Chiaro
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
Scripted business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Marketing or Sales
Revenue model
- Patient Consultation Fees: Scripted charges patients consultation fees for pharmacist visits. Consults start as low as $19 and most services range between $19-$50. These are cash-pay fees, with Scripted explicitly stating insurance is not accepted for patient consultations.
- Pharmacy Platform Subscription: Pharmacies join the Scripted network to access clinical services infrastructure. While stated as 'free to start' with no recurring fees mentioned, pharmacies likely pay platform fees or transaction fees for the all-in-one solution covering medical billing, credentialing, scheduling, and protocols.
- Academy Course Sales: Scripted Academy offers educational modules and CE accredited courses for pharmacists. Individual courses are priced at $30 each, with some courses offered at $14. Scripted pharmacy members receive free unlimited access to all courses as part of their membership.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Patient Consultation Pricing |
| One time/ perpetual license | Pay-as-you-go | Scripted Academy Courses |
| Freemium | Pay-as-you-go | Pharmacy Platform Access |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Scripted product offering
Product offeringCore offering
Scripted is a healthcare technology platform that connects patients with brick-and-mortar pharmacies for pharmacist-led clinical services, enabling pharmacies to prescribe treatments for 30+ common conditions without a doctor visit. The platform bundles online appointment booking, digital self-assessment, evidence-based clinical protocols, automated medical billing, credentialing, CLIA waiver support, and Collaborative Practice Agreement management into a single solution for pharmacies.
Product overview
Scripted is a unified platform connecting patients with brick-and-mortar pharmacies for clinical services. The core Scripted platform enables pharmacists to prescribe treatments for common conditions without a doctor visit. The platform is supplemented by Scripted Academy for pharmacist education, Pharmacy Medical Billing Software for insurance claims submission, CLIA Waiver Support, Collaborative Practice Agreement services, a Pharmacy Locator tool, and a Payback Calculator for revenue estimation. Together these components provide an all-in-one solution for pharmacies to launch and manage revenue-generating clinical services.
Differentiator
Problem solved
Functional benefit
Brands
- Scripted Academy: Educational platform offering CE-accredited courses for pharmacists to learn prescriptive authority for common conditions including UTIs, cold sores, erectile dysfunction, asthma, hormonal contraception, and mild acne.
- Scripted Pharmacy Locator
Products and services
- Scripted Core Platform The main Scripted platform enabling brick-and-mortar pharmacies to offer clinical services including prescribing for common conditions (UTIs, birth control, cold sores, allergies, vaccines, and more), online appointment scheduling, digital self-assessment intake, and clinical protocol workflows. Targeted at both patients booking consultations and pharmacies delivering in-person care.
- Scripted Academy
Quantifiable outcome
- 93% of Americans live within 5 miles of a Scripted partner pharmacy
- +4 more outcomes
Companies that use Scripted
Customer profileSegments3 records
Ideal customer profiles3 records
Scripted technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Scripted partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- DeloittecoreDeloitte featured Scripted's mission and approach in their 'The Pharmacist of the Future' report published December 2021, highlighting Scripted as an example of innovative pharmacy transformation in healthcare delivery.
- CAQHcoreScripted integrates with CAQH (Council for Affordable Quality Healthcare) ProView, an online portal that allows providers to maintain professional credentials that can be shared with multiple payers, streamlining the pharmacist credentialing process.
- ACPE Accredited PartnerscoreScripted Academy courses are accredited through ACPE (Accreditation Council for Pharmacy Education) accredited partners, enabling pharmacists to earn CE credits that are reported to CPE Monitor.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Scripted competitors and assessment
Company assessmentBroad incumbents
- CVS Health: CVS operates the largest US retail pharmacy network with MinuteClinic walk-in clinical services, vaccinations, and chronic care management — a broad incumbent that competes with Scripted by offering in-person clinical services at its own pharmacy footprint.
- Amazon Pharmacy: Amazon Pharmacy offers online prescription fulfillment with home delivery, integrated with One Medical primary care clinics and virtual visits, competing for Scripted's patients through convenience and brand rather than local pharmacy activation.
- Walgreens Boots Alliance: Walgreens is a national pharmacy chain with VillageMD primary care clinics, in-store clinical services, and pharmacy-based vaccinations, broadly overlapping with Scripted's pharmacy-based clinical services model at significantly larger scale.
- Walmart Health: Walmart Health combines retail pharmacy with in-store primary care clinics offering common-condition treatment, vaccinations, and lab services, providing a competing model for low-cost, accessible in-person pharmacy-based care at scale.
Direct peers
- Wisp: Wisp is a telehealth platform focused on sexual and reproductive health (UTIs, birth control, ED, herpes, yeast infections), overlapping directly with Scripted's most-trafficked condition categories and competing for the same cash-pay patients.
- Hims & Hers Health: Hims & Hers is a direct competitor offering direct-to-consumer condition-specific telehealth prescribing for many of the same categories Scripted covers (UTIs, ED, acne, hormonal birth control, cold sores), with home delivery and subscription pricing rather than in-person pharmacy visits.
- Ro: Ro offers DTC telehealth and Rx for similar common conditions (weight loss, ED, hair loss, fertility, dermatology) via asynchronous prescribing, overlapping with Scripted's 30+ condition portfolio but competing via a fully virtual, home-delivery model.
Emerging players
- Alto Pharmacy: Alto is a tech-enabled pharmacy offering free same-day delivery, adherence packaging, and clinical services coordination, competing with Scripted for chronic-condition patients seeking convenient pharmacy-based care via a digital-first interface.
- Truepill: Truepill provides telehealth and pharmacy infrastructure APIs that power consumer-facing healthcare brands, competing with Scripted's B2B platform approach by offering turn-key clinical-services infrastructure to other digital health companies.
- GoodRx: GoodRx operates a healthcare marketplace and telehealth platform that connects patients to affordable Rx options and virtual provider visits for common conditions, overlapping with Scripted's value proposition of lowering cost and improving accessibility for cash-pay patients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Scripted social profiles
Digital presenceScripted financial estimates
Financial estimateRevenue estimate
Valuation estimate
Scripted leadership team
Management profileNumber of profiles
Profiles2 records
Scripted funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Scripted M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Scripted
What does Scripted do?
Scripted is a healthcare technology platform that connects patients with brick-and-mortar pharmacies for pharmacist-led clinical services, enabling pharmacies to prescribe treatments for 30+ common conditions without a doctor visit. The platform bundles online appointment booking, digital self-assessment, evidence-based clinical protocols, automated medical billing, credentialing, CLIA waiver support, and Collaborative Practice Agreement management into a single solution for pharmacies.
Is Scripted a public or private company?
Scripted is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Scripted founded?
Scripted was founded in 2020. It employs 1 to 10 people.
Where is Scripted based?
Scripted is headquartered in Il Chiaro, Italy, in the Europe region.
How does Scripted make money?
Three revenue lines are on record. Patient Consultation Fees are the primary driver. The others are pharmacy Platform Subscription and academy Course Sales.
Who are Scripted's main competitors?
Broad incumbents on record are CVS Health, Amazon Pharmacy, Walgreens Boots Alliance and Walmart Health. Direct peers are Wisp, Hims & Hers Health and Ro. Emerging players are Alto Pharmacy, Truepill and GoodRx.
Does Scripted have an API?
No public API is recorded for Scripted.
What industry is Scripted in?
Scripted's product category is Pharmacy Clinical Services Platform. Its primary akta.pro industry code is HLALAAAD, Prescription-Based Digital Clinics (Condition-Specific Rx Programs), with a secondary code of HLACAKAG, Specialty Pharmacy & Complex Therapy Management Platforms. Its NAICS code is 6211 and its SIC code is 7372.