Pro Carrier
Pro Carrier is a UK-based international supply chain solutions provider offering freight forwarding, eCommerce parcel delivery, returns management, and retail logistics through its proprietary Horizon platform, serving enterprise and mid-market customers globally.
- Company typePrivate
- Founded2019
- HeadquartersBasildon, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Pro Carrier does
Pro Carrier is a UK-headquartered international supply chain solutions provider trading under DG International Group Limited, founded as DG International in 2009 and operating under the Pro Carrier brand since 2019. The company delivers four integrated service lines: freight forwarding (sea, air, road, and multimodal), eCommerce parcel delivery (Express, Plus, Packet & Post tiers), retail logistics, and returns management—including duty drawback processing and a branded consumer returns portal. Its customer base spans enterprise and mid-market eCommerce retailers (THG, The Hut Group, Boohoo, JD Sports, Ted Baker, Urban Outfitters, Oh Polly, Baylis & Harding, BAE Systems) and freight shippers ranging from 3–4 container-per-month operators to large brands moving thousands of shipments annually.
The core technology asset is Horizon, an all-in-one supply chain platform with role-specific modules (Freight, eCommerce, Returns, Retail) and feature modules for tracking, data analytics/forecasting, invoicing, documentation, customs validation/screening, and custom reporting. Horizon embeds AI-assisted HS code classification, restricted/prohibited goods screening, and denied party list screening (against nearly 100 lists), and exposes read-only shipment data through the Horizon Connect API. The platform integrates natively with Shopify, WooCommerce, Magento, Linnworks, MetaPack, Mintsoft, Shipster, DispatchCloud, UPS, Yodel, and others, providing access to 180+ carriers globally with daily flight connections to five US hubs (Dallas, New York, Miami, Chicago, Los Angeles). The firm operates eight UK offices plus operational support offices in Shenzhen and Chennai, and holds AEO, ISO 9001, IATA, and BIFA credentials.
The business model is transaction-based: revenue is generated from shipping rates, customs clearance fees, returns handling fees, and duty recovery services on a quote-based, pay-as-you-go cadence with 7-day payment terms. Free Horizon portal access and labels are provided to customers using both eCommerce and Returns services, creating cross-sell incentives. Go-to-market combines direct enterprise field sales with dedicated account managers, inside sales, and content-driven demand generation (insights, case studies, country guides, market updates). The company is privately held with no disclosed institutional funding or external investment, supports nine-figure annual parcel volume (10 million by 2023), and was named to the Growth Index Top 100 fastest-growing UK companies in 2023.
Pro Carrier firmographics
Firmographics- Name
- Pro Carrier
- Legal name
- DG International Group Limited
- Website
- https://weareprocarrier.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Pro Carrier is a UK-based international supply chain solutions provider offering freight forwarding, eCommerce parcel delivery, returns management, and retail logistics through its proprietary Horizon platform, serving enterprise and mid-market customers globally.
- Ownership category
- akta.pro rank
Pro Carrier industry classification
Industry- Product category
- International Freight Forwarding & Logistics Services
- NAICS
- Freight Transportation Arrangement (488510), Freight Transportation Arrangement (48851), Couriers and Express Delivery Services (492110)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Marketplace & Merchant Cross-Border Enablement (Platform Logistics) (TLACAKAI)
- akta.pro secondary industries
- Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG), E-commerce Cross-Border Air Parcel Forwarding (DDP/DDU, De Minimis) (TLACAAAJ), Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid) (TLAAANAD), International Fulfillment, Forwarding & Consolidation Services (CRAFAJAE), Ocean Import Forwarding (Destination Handling/DO/ISF) (TLACABAE)
Keywords
Where Pro Carrier is headquartered
LocationHeadquarters
- HQ city
- Basildon
- HQ country
- United Kingdom
- HQ region
- Europe
Offices8 records
Markets served
Pro Carrier business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Freight Forwarding Services: International freight forwarding via sea, air, road and multimodal transport. Services include full container loads (FCL), less-than-container loads (LCL), perishable goods handling, and cross-trade solutions. Revenue generated through shipping rates, customs clearance fees, and associated logistics charges.
- eCommerce Delivery: Cross-border parcel delivery for online retailers with services including Express, Plus, and Packet & Post options. Integration with 180+ carriers globally. Revenue from shipping fees based on weight, destination, and service level.
- Returns Management: International returns solution including duty drawback processing, branded consumer-facing returns portal, and inspection/relabeling for resale. Revenue from returns handling fees and duty recovery services.
- Retail Delivery: End-to-end retail logistics including store delivery, in-country store management, and tailored cross-border clearance. Revenue from fulfillment and delivery services to retail businesses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Flexible service tiers for organizations moving multiple shipments monthly |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Pro Carrier product offering
Product offeringCore offering
Pro Carrier delivers international supply chain solutions spanning freight forwarding (sea, air, road and multimodal), eCommerce parcel delivery (Express, Plus, and Packet & Post), international returns management with duty drawback, and retail logistics with in-country store management. All service lines are unified by its proprietary Horizon platform, which provides customers real-time shipment tracking, customs documentation, invoicing, HS code validation, denied-party screening, forecasting, and reporting through a single dashboard and Connect API.
Product overview
Pro Carrier is a comprehensive international supply chain solutions provider offering freight forwarding (sea, air, road, and multimodal), eCommerce delivery (Express, Plus, and Packet & Post services), returns management, and retail logistics. The core technology platform is Horizon, an all-in-one supply chain visibility and management system that unifies all services. Horizon modules include Horizon for Freight (with GPS tracking, VAT calculator, haulage booking), Horizon for eCommerce (with live tracking and heat-map insights), Horizon for Returns (with duty drawback management), and Horizon for Retail, plus feature modules for Tracking, Data/Analytics, Invoicing, Documentation, Validation & Screening, and Reports. The company also offers Horizon Connect, a secure shipment API for direct system integration, and a Customer Portal providing centralized shipment management. The architecture is a unified platform with specialized modules serving different service lines.
Differentiator
Problem solved
Functional benefit
Brands
- Horizon: All-in-one supply chain platform providing freight data, shipping tracking, invoices, customs forms, analytics and reporting.
Products and services
- Freight International freight forwarding services covering sea, air, road, and multimodal shipping for businesses ranging from smaller shippers (3–4 containers/month) to large brands moving thousands of shipments annually. Includes full container loads (FCL), less-than-container loads (LCL), perishable goods handling, and cross-trade solutions, with complete visibility from origin port to final destination.
- Sea Freight Ocean freight solutions providing cost-effective transportation for global shipments including FCL, LCL, and specialist project cargo handling.
- Air Freight Fast, secure air freight for time-critical cargo with direct, deferred, and consolidated options, plus perishable goods handling using temperature-controlled facilities.
- Road Freight Flexible European road freight connecting the UK with Europe through full load (FTL), part load (LTL), groupage, and dedicated vehicle options with door-to-door transport.
- eCommerce Delivery Cross-border parcel delivery for online retailers combining cutting-edge technology, a range of global delivery options, and a network of 180+ final-mile delivery partners. Ships everywhere retailers sell through the Express, Plus, and Packet & Post service tiers and integrates with platforms such as Shopify, WooCommerce, and Magento.
- Plus Premier eCommerce delivery service that maximizes speed, minimizes costs, and simplifies shipping to any market in the world.
- Returns International eCommerce returns management solution making returns as easy as the initial delivery, including duty drawback processing, branded consumer-facing returns portal, inspection and relabeling for resale, and PUDO collection options.
- Retail End-to-end retail logistics connecting checkout to doorstep with seamless, fast and reliable global shipping, including store delivery, in-country store management, and tailored cross-border clearance for SLA adherence.
- Horizon Platform All-in-one proprietary supply chain platform providing global freight data, live shipment tracking, invoices, customs forms, analytics and reporting. Free access for customers shipping with Pro Carrier across eCommerce, Freight, Returns or Retail service lines.
- Horizon Connect API Secure shipment API providing read-only access to live shipment data (status, transport mode, ETDs/ETAs, delivery dates, routes, shipment references) for integration into customer internal planning systems, eliminating manual copy-and-paste updates.
Quantifiable outcome
- 10 million parcels delivered by 2023
- +1 more outcomes
Companies that use Pro Carrier
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles4 records
Pro Carrier technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability3 records
Feature14 records
Pro Carrier partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and supporting.
- WooCommercecorePlatform integration allowing WooCommerce merchants to seamlessly connect their online stores for international shipping management through Pro Carrier.
- ShopifycoreNative Shopify integration enabling merchants to manage international deliveries directly from their store dashboard.
- MagentocoreIntegration with Magento eCommerce platform for enterprise merchants requiring international shipping solutions.
- UPScoreCarrier integration providing access to UPS global delivery network as part of the 180+ carrier network.
- YodelcoreUK carrier integration for domestic delivery services within the Pro Carrier network.
- LinnworkssupportingIntegration with Linnworks order management platform for multi-channel inventory and shipping management.
- DispatchCloudsupportingDispatch integration partner for streamlined shipping label generation and carrier connectivity.
- ShipstersupportingShipping software integration partner for rate shopping and label generation.
- MetaPacksupportingDelivery management platform integration for consolidated carrier management and customer delivery options.
- MintsoftsupportingFulfillment software integration for order and inventory management with shipping connectivity.
- WCA (World Cargo Alliance)coreMember of WCA providing access to a worldwide network of accredited logistics partners for global freight forwarding services.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
Pro Carrier competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Pro Carrier compliance and trust
Trust signalCompliance5 records
Pro Carrier financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pro Carrier leadership team
Management profileNumber of profiles
Profiles7 records
Pro Carrier subsidiaries and ownership
Company hierarchySubsidiaries2 records
Pro Carrier funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pro Carrier M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pro Carrier
What does Pro Carrier do?
Pro Carrier delivers international supply chain solutions spanning freight forwarding (sea, air, road and multimodal), eCommerce parcel delivery (Express, Plus, and Packet & Post), international returns management with duty drawback, and retail logistics with in-country store management. All service lines are unified by its proprietary Horizon platform, which provides customers real-time shipment tracking, customs documentation, invoicing, HS code validation, denied-party screening, forecasting, and reporting through a single dashboard and Connect API.
Is Pro Carrier a public or private company?
Pro Carrier is a private company. It is classified as corporate owned and is currently operating.
When was Pro Carrier founded?
Pro Carrier was founded in 2019. It employs 51 to 100 people.
Where is Pro Carrier based?
Pro Carrier is headquartered in Basildon, United Kingdom, in the Europe region.
How does Pro Carrier make money?
Four revenue lines are on record. Freight Forwarding Services are the primary driver. The others are eCommerce Delivery, returns Management and retail Delivery.
Does Pro Carrier have an API?
Yes. Horizon Connect is Pro Carrier's secure shipment API that provides read-only access to live shipment data. Through API integration keys, customers can retrieve shipment status, transport mode, ETDs and ETAs, delivery dates, routes, and shipment references directly into their internal planning systems. Each API key is restricted to the customer's own account and can be independently managed, rotated, or revoked for individual applications. The integration enables elimination of manual copy-and-paste updates and provides live ETA updates within customer dashboards.
What industry is Pro Carrier in?
Pro Carrier's product category is International Freight Forwarding & Logistics Services. Its primary akta.pro industry code is TLACAKAI, Marketplace & Merchant Cross-Border Enablement (Platform Logistics), with a secondary code of TLACABAG, Customs Brokerage for Ocean Shipments (Import/Export Clearance). Its NAICS code is 488510 and its SIC code is 4731.