Data Consult

What Data Consult does

Data Consult (legal entity Data Consult s.a.l., operating as DC Group) is a privately held Lebanese Information & Communications Technology company founded in 1991 and headquartered in Beirut, with regional operations across the Levant and Saudi Arabia. The firm serves enterprise and service-provider customers in the MENA region with a portfolio spanning professional services, managed services, and a set of proprietary innovations built on top of partner technologies.

Its core technology offering layers internally developed IP — SYNERGI, Datafence, Clearpath, Cleanpipe, MailShield, the Collaboration Smartbot, Collaboration Platform Insights, the Customer Experience Dashboard, and the Smart City Platform — over a wide partner ecosystem anchored by a 14-consecutive-year Cisco Gold Certified Partnership and integrations with Oracle, VMware, NetApp, Palo Alto Networks, FireEye, Google Cloud, Libelium, and GlobalCom Data Services, among 30+ others. Managed NOC, Clearpath, Cleanpipe, and MailShield form the recurring managed services base, while the Managed Video Services (MVS) subscription adds a monthly recurring revenue line. The company's AI footprint is modest and feature-level: natural-language chatbots surfaced through Oracle Service Cloud for service-request notifications, and a described predictive-analysis layer for the BeitMisk smart city IoT deployment.

Data Consult makes money through a hybrid mix of project-based professional services engagements (network, security, collaboration, data center, cloud, IoT implementations), recurring managed services contracts delivered from its Managed Services Center, and a smaller subscription stream via MVS. GTM is predominantly direct enterprise field sales targeting MENA-region organizations, supplemented by channel and co-marketing with Cisco, Oracle, and other vendors. Notable customers include Alfa and Ogero (telecom), the American University of Beirut (higher education), and BeitMisk (smart city/real estate). The company holds ISO 27001 certification and was recognized with Cisco's Collaboration Partner of the Year and Transformational Partner of the Year awards in 2018. Revenue, funding, and detailed financial data are not publicly disclosed.

Name

Data Consult

Legal name

Data Consult s.a.l

Website

https://dcgroup.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

51–100 employees

Short description

Data Consult is a Lebanon-based, privately held ICT services and solutions provider serving enterprise and service-provider customers across the MENA region with managed services, professional services, and proprietary innovations built on a Cisco Gold–anchored partner ecosystem.

Ownership category

akta.pro rank

Product category

Enterprise IT Managed & Professional Services

NAICS

Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industries

Digital Workplace & Collaboration Consulting (BPAHAEAH), Advanced Analytics & Data Science Services (BPAEAHAE)

Keywords

• Managed network services
• Enterprise cybersecurity solutions
• Professional IT services
• Smart city IoT platforms
• Collaboration and unified communications

Headquarters

HQ city

Beirut

HQ country

Lebanon

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Comprehensive managed services delivered from Managed Services Center catering to geographically and technology diverse clientele
2. Professional Services: Technology solutions services including collaboration, security, network and wireless, and data center implementation
3. Data Integration Services: Connecting digital world to digital platform allowing clients to see and measure business metrics in real time
4. Managed Video Services (MVS): Enterprise-grade High-Definition video conferencing at subscription fee, powered by GlobalCom Data Services

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Data Consult provides enterprise IT managed services, professional services, and proprietary innovation solutions across collaboration, cybersecurity, network and wireless, data center, cloud, and IoT domains. The company delivers tailor-made digital transformation programs, including its proprietary tools SYNERGI, Datafence, Clearpath, Cleanpipe, MailShield, Contact Center Dashboard, Collaboration Smartbot, and Smart City Platform, along with subscription offerings like Managed Video Services (MVS). Its Managed Services Center serves clients across the Levant and Saudi Arabia with multi-vendor expertise spanning Cisco, Oracle, VMware, NetApp, and other leading technologies.

Product overview

Data Consult is a technology services company offering a portfolio of proprietary innovations and managed services. Their Innovations portfolio includes SYNERGI, Datafence, Smart City, and Data Integration Services as core proprietary solutions, complemented by the Contact Center Dashboard, Collaboration Smartbot, and Collaboration Platform Insights. They provide managed services including Managed NOC, Clearpath, Cleanpipe, and MailShield. Their solutions span Teleworker Solutions, Professional Services, Customer Experience, Security, Service Providers, and Internet of Things. The company also offers cloud-based Managed Video Services (MVS) powered by GlobalCom Data Services, integrating with Oracle Service Cloud for incident management and with CafeX WebRTC for video collaboration support.

Differentiator

Problem solved

Functional benefit

Brands

• SYNERGI: Innovation platform and proprietary solution
• Datafence
• Smart City
• Clearpath
• Cleanpipe
• MailShield

Products and services

• SYNERGI Proprietary innovation platform developed by Data Consult for digital transformation solutions.
• Datafence Proprietary security solution developed by Data Consult for data protection.
• Smart City Platform Smart-city solution platform with environmental and air-quality monitoring via IoT sensor networks and predictive AI analytics.
• Data Integration Services Service connecting digital systems to a unified platform so clients can see and measure business metrics in real time.
• Contact Center Dashboard Contact-center dashboard that improves visibility of critical business metrics for customer care managers, providing the right information on-premise.
• Collaboration Smartbot IoT chatbot providing conversational and chat access to real-time data of collaboration platforms.
• Collaboration Platform Insights Operations platform providing in-depth view of Cisco Unified Call Manager (UCM) status and registered endpoints.
• Managed Video Services (MVS) Enterprise-grade HD video conferencing delivered as a subscription service, helping businesses complete their collaboration strategy without considerable IT investment.
• Managed NOC Network Operations Center managed services delivered from Data Consult's Managed Services Center to a geographically and technology diverse clientele.
• Clearpath Managed services offering that delivers NOC capabilities to enterprise customers.
• Cleanpipe Managed services offering focused on network optimization.
• MailShield Managed email security and protection service within Data Consult's managed services portfolio.
• Professional Services Technology solutions services covering collaboration, security, network and wireless, and service-provider core implementations.
• Customer Experience Customer experience solutions built around contact-center and collaboration capabilities.
• Security Solutions Cybersecurity solutions and services spanning threat protection, DDoS mitigation, next-generation firewall, endpoint, and email security.
• Service Provider Solutions Specialized solutions for service provider networks including infrastructure, monitoring, and optimization.
• Internet of Things Solutions IoT solutions and services for connected devices and smart-city applications, including sensor networks and predictive analytics.
• Teleworker Solutions Solutions enabling secure remote-work capabilities for enterprise users.

Quantifiable outcome

• Reduced inbound calls through automated workflow with Oracle Service Cloud integration
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core.

• OraclecoreTechnology or Integration · 13 June 2018Data Consult integrates Oracle Service Cloud for incident detection and management; Enables automated workflows with infrastructure monitoring platforms; Powers customer service transformation and analytics dashboards
• CiscocoreChannel Partner/ Reseller/ Distributor · 10 June 2018Cisco Gold Certified Partner for 14 consecutive years; Major technology and channel partner providing collaboration, security, networking, and data center solutions; Provider of Cisco ACI, Unified Communications, and security technologies
• VMwarecoreTechnology or IntegrationTechnology partnership for SDN solutions including NSX and data center virtualization; Expertise in software-defined networking and network function virtualization
• NetAppcoreTechnology or IntegrationData storage technology partnership providing unified storage solutions; Expertise in Data ONTAP, Cloud ONTAP, and Data Fabric strategy
• GlobalCom Data Services (GDS)coreTechnology or IntegrationPowered Managed Video Services (MVS) offering enterprise-grade HD video conferencing; Leading data services provider in Lebanon

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• GBM (Gulf Business Machines): Gulf Business Machines is a long-standing Cisco Gold partner providing managed services, data center, collaboration, security, and professional services to enterprise and government clients across the GCC - the closest scale and portfolio analogue to Data Consult's MENA positioning.
• NETS International: NETS International is a MENA-based systems integrator and managed services provider with deep Cisco, collaboration, networking, and cybersecurity capabilities, serving telcos, enterprises, and public sector - closely comparable to Data Consult's portfolio and customer mix.
• Channel IT Group: Channel IT is a regional IT solutions provider in the Levant/Middle East delivering Cisco-led networking, collaboration, security, cloud, and managed services to enterprise customers - directly comparable to Data Consult's Cisco-centric go-to-market.
• Help AG: Help AG is a MENA-focused cybersecurity and IT services specialist, partnering with vendors like Palo Alto, Cisco, FireEye and offering managed security services across the GCC - a strong peer on the security and managed services side of Data Consult's portfolio.
• Starlink: Starlink is a value-added distributor and IT solutions provider with deep Cisco pedigree across META, offering enterprise networking, collaboration, security, and data center solutions - comparable as a Cisco-centric channel and integration peer.
• MDS UAE: MDS is a UAE-headquartered managed services and IT solutions provider covering networking, collaboration, data center, and security for enterprise customers across the Middle East, directly overlapping Data Consult's managed services and professional services stack.

Regional players

• Mindware: Mindware is a leading IT distributor and value-added reseller headquartered in the UAE with broad Cisco, security, and cloud portfolios across MENA - a regional channel peer rather than direct head-to-head competitor.

Broad incumbents

• Atos: Atos is a global IT services and managed services incumbent with MENA presence providing infrastructure services, security, digital workplace, and data center capabilities - competing in the same RFPs for large enterprise and public-sector contracts.
• Wipro: Wipro is a global IT services incumbent delivering managed infrastructure, networking, cybersecurity, and digital workplace services to large multinational and regional enterprises, including in the Middle East - overlapping in segment, if not in scale or specialisation.
• DXC Technology: DXC Technology is a global IT services and managed infrastructure incumbent covering workplace, networking, security and data center services with significant MENA presence - serves as the broader-incumbent competitive benchmark for a regional Cisco-led SI like Data Consult.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/dc_group
• Facebookfacebook.com/data.consult
• LinkedInlinkedin.com/company/data-consult

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Data Consult