Windsor Regional Hospital

What Windsor Regional Hospital does

Windsor Regional Hospital is a publicly funded acute care hospital operating two campuses in Windsor, Ontario — the Metropolitan Campus at 1995 Lens Avenue and the Ouellette Campus at 1030 Ouellette Avenue — serving as the regional referral center for the Erie St. Clair LHIN. The hospital delivers a comprehensive service portfolio including 24/7 emergency services, a regional cardiac catheterization lab with Code STEMI coverage, a 22-bed Level 2c NICU with select Level 3a capabilities, a regional cancer program offering radiation and systemic therapy, full diagnostic imaging (CT, MRI, PET/CT, ultrasound, nuclear medicine, digital mammography, X-ray), and specialty programs in sickle cell disease, HIV care, renal care including apheresis, mental health, maternal-newborn, pediatrics, and indigenous health. Technology infrastructure spans advanced imaging modalities (two MRI machines, PET/CT combining functional and anatomic imaging), clinical laboratory and pathology services delivered through the Integrated Hospital Laboratories Service in partnership with Erie Shores Healthcare, and patient-facing digital tools including ConnectMyHealth, My Care Journey, and PocketHealth for medical imaging access. Surgical capabilities include DaVinci robotic-assisted surgery.

The hospital's revenue is sourced almost entirely from the Ontario Ministry of Health via OHIP and Ontario Health funding, supplemented by WRH Foundation donations and signature fundraising events such as Sail Into Summer. Services are distributed directly to patients at the two campuses and through OBSP screening sites across the Erie St. Clair region. The customer base is the Windsor-Essex general public, with named sub-segments including neonatal patients, cancer screening participants, sickle cell disease patients, and HIV care patients. WRH is accredited with Exemplary Standing by Accreditation Canada (2019-2023) and is governed by a Board of Directors as part of Ontario's public healthcare system, with no private equity, venture capital, or individual ownership. The hospital is actively planning a major capital expansion under the Windsor-Essex Hospitals System, including a new single-site acute care hospital at County Rd. 42 and 9th Concession and a Centre of Mental Health Excellence.

Name

Windsor Regional Hospital

Legal name

Windsor Regional Hospital

Website

https://wrh.on.ca

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Windsor Regional Hospital is a publicly funded two-campus acute care hospital in Windsor, Ontario, serving the Erie St. Clair LHIN with emergency, cardiac, cancer, NICU, diagnostic imaging, and specialized programs including sickle cell and HIV care for the Windsor-Essex community.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Outpatient Care Centers (6214)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Children’s Hospitals & Pediatric Health Systems (HLAFAJAG)

akta.pro secondary industries

Hospital-Operated Urgent Care Centers (HLAFADAC), Ambulatory Cardiology Diagnostic & Procedure Centers (Non-hospital-based) (HLAFABAK)

Keywords

• Acute care services
• Diagnostic imaging services
• Cancer treatment programs
• Emergency medical care
• Maternal newborn care

Headquarters

HQ city

Windsor

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Public Healthcare Services: Hospital services are publicly funded through Ontario's health system, primarily through the Ontario Health Insurance Plan (OHIP) and Ontario Health funding. Services include emergency, inpatient, outpatient, diagnostic imaging, laboratory, and surgical services.
2. Donations and Foundation Support: The WRH Foundation accepts donations to support programs and services at both campuses. The foundation provides charitable tax receipts and stewards donations for hospital improvements and equipment purchases.
3. Special Events Fundraising: Annual signature events like Sail Into Summer raise funds for specific equipment purchases such as apheresis machines, surgical equipment, and diagnostic tools.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Windsor Regional Hospital provides comprehensive acute care services across two campuses in Windsor, Ontario, including emergency medicine, diagnostic imaging (CT, MRI, PET/CT, ultrasound), cancer treatment, cardiac care with 24/7 STEMI coverage, surgical services, maternal-newborn care, mental health services, and specialized programs for sickle cell disease and HIV. Services are publicly funded through OHIP and supplemented by Foundation donations.

Product overview

Windsor Regional Hospital is a healthcare system operating two campuses (Metropolitan and Ouellette) in Windsor, Ontario. The hospital offers a comprehensive range of medical services organized as interconnected programs including Diagnostic Imaging (CT, MRI, PET/CT, Ultrasound, X-Ray, Mammography, EEG, Nuclear Medicine), Cancer Program, Emergency Services, Cardiac Catheterization Lab, Surgery Program, Maternal Newborn Program, Mental Health, Laboratory Services, Sickle Cell Disease Program, HIV Care Program, and Organ Donation. Patient-facing digital tools include ConnectMyHealth (health records portal), My Care Journey (care navigation app), and PocketHealth (medical imaging access). The hospital also operates fundraising initiatives including Sail Into Summer and Hats On For Healthcare campaigns.

Differentiator

Problem solved

Functional benefit

Brands

• Windsor Regional Hospital Foundation: Foundation entity responsible for fundraising and donation management
• Windsor Regional Cancer Program
• Windsor-Essex Hospitals System

Products and services

• Diagnostic Imaging Comprehensive medical imaging services including CT Scan, MRI, PET/CT Scan, Ultrasound, Radiology X-Ray, Mammography, EEG, and Nuclear Medicine for diagnosis and monitoring of disease processes. Available for inpatients, outpatients, and walk-in diagnostic imaging patients.
• Emergency Services 24/7 emergency department with Code STEMI cardiac stent procedures and urgent care services for patients requiring immediate medical attention.
• Cancer Program Comprehensive cancer care including systemic therapy, radiation therapy, chemotherapy, surgical oncology, clinical trials, and survivorship programs such as RENEW Exercise Program and Cancer Education Day.
• Cardiac Catheterization Lab State-of-the-art cardiac catheterization and angioplasty services with 24-hour emergency Code STEMI cardiac stent procedures for acute cardiac care.
• Surgery Program Inpatient, outpatient, and day surgery services including preadmission clinic, ambulatory clinics, and urgent neurosurgical clinic, utilizing DaVinci robot-assisted surgical technology.
• Neonatal Intensive Care Unit (NICU) 22-bed Level 2c NICU with select Level 3a services including advanced breathing support, therapeutic hypothermia for neuroprotection, cerebral function monitoring, inhaled nitric oxide, and ROP screening/treatment for premature and critically ill newborns.
• Maternal Newborn Program Obstetrical services including maternal newborn clinic, fetal medicine, emergency obstetrical triage, and women's health clinic for expectant mothers and newborns.
• Mental Health Program Mental health services for psychiatric care and psychological support for patients requiring mental health treatment.
• Organ and Tissue Donation Program Collaborates with Trillium Gift of Life Network to facilitate organ and tissue donation after death, ensuring donation opportunities are offered to eligible families.
• Laboratory Services Clinical laboratory and pathology services including clinical chemistry, hematology, transfusion services, microbiology, pathology, and cytology, operated through Integrated Hospital Laboratories Service in cooperation with Erie Shores Healthcare.
• Sickle Cell Disease Program Specialized program for diagnosing, treating, and managing sickle cell disease and thalassemia with multidisciplinary team including hematologists, nurses, and social workers.
• HIV Care Program (Tecumseh Byng Program) Comprehensive confidential HIV care including clinic, pharmacy, clinical trials, anonymous testing, and Pre-Exposure Prophylaxis (PEP) at the Tecumseh Byng Clinic.
• Stroke Program Specialized stroke care and rehabilitation services for patients experiencing cerebrovascular events.
• Renal Program Kidney care services including dialysis and apheresis treatments using apheresis machines that separate and collect specific blood components.
• Cardio-Pulmonary Diagnostics Comprehensive heart and pulmonary testing including stress testing, echocardiography, EKG, and pulmonary function testing.
• Intensive/Critical Care Critical care unit for patients requiring intensive monitoring and life support.
• Paediatric Program Pediatric healthcare services for children including the Pediatric Sickle Cell Disease Program.
• Indigenous Health and Wellness Culturally appropriate healthcare services for Indigenous patients and communities.
• Senior Friendly Care Healthcare services tailored for senior patients with age-specific care approaches.
• Sexual Assault/Domestic Violence Treatment Centre Emergency and support services for sexual assault and domestic violence victims.
• ConnectMyHealth Online portal enabling patients to access their health records and medical information digitally.
• My Care Journey Digital application helping patients navigate and track their care journey through the hospital system.
• Ontario Breast Screening Program (OBSP) Provincial breast cancer screening program offering mammograms for average-risk women aged 40-74 and combined mammography/MRI for high-risk individuals aged 30-69.
• Ontario Lung Screening Program (OLSP) Provincial lung cancer early detection program using low-dose CT scans for high-risk individuals aged 55-80 with significant smoking history.
• Ontario Cervical Screening Program (OCSP) Provincial cervical cancer screening using HPV testing for eligible individuals aged 25+.
• ColonCancerCheck Provincial colorectal cancer screening program delivered at WRH.

Quantifiable outcome

• Patient safety and quality standards met through Accreditation Canada accreditation with exemplary standing (2019-2023)

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature7 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Trillium Gift of Life NetworkcoreStrategic or Co-development PartnerWRH collaborates with the Trillium Gift of Life Network to honor patient decisions regarding organ and tissue donation. The hospital works with an Organ & Tissue Donation Coordinator and Hospital Donation Physician to ensure donation opportunities are provided to eligible families.
• Erie Shores HealthcarecoreStrategic or Co-development PartnerClinical laboratory and pathology services are managed and operated through a cooperative arrangement between Windsor Regional Hospital and Erie Shores Healthcare (Integrated Hospital Laboratories Service) providing comprehensive diagnostic laboratory services.
• St. Clair CollegeminorStrategic or Co-development PartnerStudent placements available for Medical Laboratory Assistants and Medical Laboratory Technologists through cooperation with St. Clair College.
• University of WindsorminorStrategic or Co-development PartnerStudent placements available for Medical Laboratory Assistants and Medical Laboratory Technologists through cooperation with the University of Windsor.
• Windsor Cancer Centre FoundationcoreStrategic or Co-development PartnerFoundation provides funding support for cancer programs and equipment. Donors have supported the RENEW Exercise Program with subsidized participant fees.
• Sickle Cell Awareness Group of Ontario (SCAGO)minorStrategic or Co-development PartnerSCAGO provides patient resources, education, and support for sickle cell disease patients. The WRH SCD Program participates in SCAGO events and utilizes their educational materials.
• Local School Boards and Educational InstitutionsminorStrategic or Co-development PartnerWRH's Backstage Pass Job Shadow Program partners with local school boards, high schools, and post-secondary institutions to provide career exploration opportunities in healthcare for students.
• Windsor Yacht ClubminorStrategic or Co-development PartnerVenue partner for the annual Sail Into Summer fundraising event supporting the WRH Foundation.
• Erie St. Clair Local Health Integration Network (LHIN)coreStrategic or Co-development PartnerWRH operates as a key healthcare provider within the Erie St. Clair LHIN, coordinating with other regional health service providers for integrated patient care.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Unity Health Toronto: Toronto Catholic hospital network operating St. Michael's, St. Joseph's, and Providence Healthcare. Comparable as a multi-site Ontario hospital system with academic affiliations, emergency, and specialty services, though serving a denser urban core.
• Sunnybrook Health Sciences Centre: Large Toronto-based academic health sciences centre with trauma, cancer, cardiac, and high-risk maternal/newborn programs. Comparable as an Ontario tertiary hospital but with a broader, more academic footprint than WRH's regional scope.

Direct peers

• Grand River Hospital: Kitchener-Waterloo regional hospital providing acute care, ED, cancer, renal, and maternal-newborn services. Comparable as a mid-sized Ontario regional hospital serving a similar community-hospital footprint and population scale.
• Hamilton Health Sciences: Multi-site academic health system in Ontario providing tertiary and quaternary care across Hamilton. Comparable as a regional hospital network with similar specialty program breadth (cancer, cardiac, NICU, ED) and Ontario public-funding model.
• The Ottawa Hospital: Major academic health sciences centre serving Ottawa with multiple campuses. Comparable as a publicly funded Ontario regional hospital system providing full-scope acute, emergency, trauma, cancer, and specialty services to a large catchment.
• Trillium Health Partners: Ontario hospital system operating Credit Valley Hospital, Mississauga Hospital, and Queensway Health Centre. Comparable as a multi-campus regional hospital network under Ontario public funding with similar service mix including ED, surgery, cancer, and maternal-newborn.
• London Health Sciences Centre: Regional academic acute care hospital system in Southwestern Ontario operating multiple campuses with comprehensive programs including emergency, cancer, cardiac, and maternal-newborn care. Directly comparable as a multi-campus Ontario regional referral hospital serving a similar size catchment.

Regional players

• Bluewater Health: Sarnia-Lambton community hospital system within the Erie St. Clair LHIN. Comparable as a same-region hospital that refers complex cases to WRH — a true catchment-area peer rather than a direct competitor.
• Erie Shores Healthcare: Leamington District Memorial Hospital operating within Erie St. Clair LHIN with cooperative lab services arrangement with WRH. Comparable as a regional peer and integrated partner rather than a direct head-to-head competitor.
• Hotel-Dieu Grace Healthcare: Windsor-based hospital specializing in rehabilitation, complex care, and mental health/addictions, slated to host the Centre of Mental Health Excellence in the new Windsor-Essex Hospitals System plan. Comparable as a co-located Windsor peer with overlapping planning footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/WRH_Anesthesia
• YouTubeyoutube.com/user/WRHWeCare/featured
• Facebookfacebook.com/WindsorRegionalHospital
• LinkedInlinkedin.com/company/windsor-regional-hospital
• Instagraminstagram.com/wrhospital

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Windsor Regional Hospital