Consist

What Consist does

Consist is an Israeli-headquartered IT services, software development, and systems integration group, founded in 1972 as part of a global technology group with affiliated entities across the USA, Germany, Spain, Brazil, Argentina, Mexico, Paraguay, and Chile. The Israeli operations, run through three legal entities (Consist (Israel) Software Solutions and Computers Ltd., Consist Systems Ltd., and Consist Technologies Ltd.), employ approximately 1,000 people globally and serve 1,400+ customers concentrated in Israel and EMEA, with named clients spanning banking (Bank Hapoalim, Bank Leumi, Bank Discount, Bank Mizrahi-Tefahot, Bank of Israel), telecommunications, healthcare, retail, government, defense, and academia.

The company's core technology comprises a portfolio of proprietary software products — including ConsistGEM (banking and financial management with regulatory reporting), SysAid (ITSM/help desk with 500+ Israeli customers and ~12,000 globally), Glassix (omnichannel digital service platform integrating WhatsApp, chat, Messenger, email, and AI), PB Digital (customer communications management), Doxi (digital signatures), and NAGIX (document accessibility) — complemented by third-party distribution agreements for Splunk, Syteca, CrowdStrike, Fortinet, HPE Nimble Storage, Keepit, Fireberry CRM, and WSO2. AI capability is delivered through Consist AI (Big'i) voice and text bots and Glassix AI with GPT-4 integration, while corporate credibility is reinforced by ISO 9001:2015 certification and a 2025 Syteca PAM Ambassador recognition.

Revenue is generated across five streams: (1) professional services outsourcing and IT staffing, (2) custom software development and project-based consulting, (3) proprietary software product sales (subscription/recurring), (4) third-party software resale and licensing, and (5) managed IT infrastructure services (cloud hosting, backup, network). Go-to-market is enterprise-focused direct sales with account-based engagement, supplemented by channel partners for distribution of SysAid, Splunk, Glassix, and Syteca. Pricing is custom, quote-based on scope, users, and SLAs, with annual billing — the company is privately held, founder/family-controlled, and has no disclosed external funding or institutional investors.

Name

Consist

Legal name

קונסיסט (ישראל) פתרונות תוכנה ומחשבים בע"מ, קונסיסט מערכות בע"מ וקונסיסט טכנולוגיות בע"מ

Website

http://www.consist.co.il/

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Consist is an Israeli IT services and software group founded in 1972, employing ~1,000 people globally, that delivers proprietary software (banking, ITSM, omnichannel, digital signatures) alongside third-party product distribution and professional outsourcing services to 1,400+ enterprises in Israel and EMEA.

Ownership category

akta.pro rank

Product category

Enterprise IT Services and Software

NAICS

Computer Systems Design and Related Services (54151), Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Technical Documentation & Knowledge Management (Playbooks, Runbooks, Enablement Kits) (BPAEANAM)

akta.pro secondary industries

Business Messaging & Team Collaboration (HDAIAHAE), Work Management & Collaboration Suites (BPAMAMAG)

Keywords

• IT professional services
• Enterprise software products
• IT infrastructure solutions
• Cybersecurity and SIEM
• Outsourcing and consulting

Headquarters

HQ city

Petah Tikwah

HQ country

Israel

HQ region

Middle East

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Professional Services - Outsourcing: Placement of expert IT professionals at customer sites (Outsourcing on Site) with full responsibility for IT system lifecycle including consulting, planning, development, testing, integration, acceptance testing, operation, training, and system improvement
2. Software Development and Projects: Turn-key project development, full system responsibility, consultant placement, BI consulting and implementation
3. Proprietary Software Products: Sale and implementation of proprietary products including ConsistGEM, SysAid, Glassix, PB Digital, Doxi, NAGIX, WYZE, QLeader, SENDIX
4. Third-Party Software Resale: Resale and implementation of third-party software including Splunk, Syteca, Fortinet, CrowdStrike, HPE Nimble Storage
5. IT Infrastructure Services: Cloud hosting, backup services, business continuity, network infrastructure, managed services

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Consist is a global technology group that provides IT professional services (outsourcing, consulting, and IT staffing) and develops, sells, and supports a portfolio of proprietary enterprise software products across messaging, IT service management, digital signatures, test automation, AI, low-code, and IT infrastructure, while also reselling and integrating third-party platforms such as Splunk, CrowdStrike, Fortinet, Syteca, Fireberry CRM, and Keepit. The business is organized across three divisions — Professional Services, Software Development, and IT Infrastructure — serving enterprise and public-sector customers primarily in Israel with global delivery capabilities.

Product overview

Consist offers a portfolio of proprietary software products alongside resold third-party platforms, organized across three divisions: Professional Services (outsourcing, consulting, and IT staffing), Software Development, and IT Infrastructure. The core product portfolio includes Glassix (omnichannel digital service platform), SysAid (IT service management/help desk), PB Digital (customer communication management and document distribution), Doxi (digital signatures), and ConsistGEM (financial management for banking). These are supplemented by WYZE (knowledge management), NAGIX (document accessibility), SENDIX (WhatsApp marketing), BLOX (smart forms and workflow), QLeader (appointment/queue management), and Consist AI (AI voice bot). Consist also distributes and implements third-party platforms including Splunk (Big Data analytics), Syteca (cybersecurity/PAM), Fireberry CRM, CrowdStrike Falcon (endpoint security), Keepit (cloud backup), and ConsistADS (Adabas modernization). The products are positioned as complementary modules that can be integrated individually or as a full digital transformation suite for customer service, document management, and IT operations.

Differentiator

Problem solved

Functional benefit

Brands

• SysAid: IT service management and help desk system — leading system in Israel and globally with over 500 customers in Israel and ~12,000 worldwide.
• ConsistGEM
• PB Digital
• Doxi
• Syteca
• GLASSIX
• WYZE
• NAGIX
• Consist AI
• SENDIX
• QLeader
• MAGNUM
• ConsistADS
• ConsistADS

Products and services

• Glassix Proprietary messaging and customer engagement platform offered by Consist to enterprise customers.
• SysAid Proprietary IT service management (ITSM) software offered by Consist to enterprise IT organizations.
• PB Digital Proprietary omnichannel customer communication platform delivered by Consist for enterprise customer-facing operations.
• Doxi Proprietary electronic and digital signature software offered by Consist to enterprises needing compliant document signing.
• ConsistGEM Proprietary government efficiency management platform developed by Consist for public-sector customers.
• WYZE Proprietary test automation framework offered by Consist for enterprise software quality assurance.
• NAGIX Proprietary IT infrastructure automation platform from Consist for managing enterprise IT environments.
• SENDIX Proprietary messaging software product offered by Consist for enterprise communications.
• QLeader Proprietary queue management software from Consist for customer-facing operations.
• Consist AI Proprietary artificial intelligence platform developed by Consist for enterprise AI use cases.
• BLOX Proprietary low-code application development platform from Consist for building enterprise applications.
• ConsistADS Proprietary auditing software product offered by Consist for enterprise audit and compliance workflows.
• MAGNUM Proprietary Consist software product, included in the group's enterprise software portfolio.
• IRIS Proprietary business intelligence and analytics platform from Consist for enterprise reporting.
• Splunk deployment and managed services Resale, integration, and managed services around the Splunk SIEM platform delivered by Consist to enterprise customers.
• CrowdStrike Falcon deployment Resale and integration services for the CrowdStrike Falcon endpoint security platform delivered by Consist.
• Fortinet deployment Resale and integration of Fortinet cybersecurity solutions delivered by Consist to enterprise customers.
• Syteca (insider threat management) Resale and integration of the Syteca insider threat management platform offered by Consist.
• Fireberry CRM Resale and integration of the Fireberry CRM platform delivered by Consist to enterprise customers.
• Keepit cloud-to-cloud backup Resale and integration of Keepit cloud-to-cloud backup and recovery services delivered by Consist.
• IT professional services (outsourcing, consulting, staffing) Outsourced IT professional services including consulting, project staffing, and managed delivery for enterprise and public-sector customers across Consist's three divisions.
• Software development and integration projects Custom software development and systems integration projects delivered by Consist for enterprise customers, leveraging the group's development and integration departments.
• IT infrastructure services IT infrastructure design, deployment, and ongoing support services delivered by Consist across on-premises, cloud, and hybrid environments for enterprise customers.

Named customers17 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature12 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• GlassixcoreStrategic or Co-development PartnerStrategic partnership with Glassix for omnichannel communication platform. Consist markets and implements Glassix solutions in Israel, including AI-powered chatbots integrated with the platform.
• SytecacoreTechnology or IntegrationExclusive distribution and implementation of Syteca (formerly Ekran System) cybersecurity solutions for privileged access management and insider threat protection in Israel.
• SysAidcoreTechnology or IntegrationRepresenting and implementing SysAid ITSM solution in Israel - leading service desk platform with 500+ Israeli customers and 12,000+ globally.
• CrowdStrikecoreTechnology or IntegrationStrategic cybersecurity partnership for Falcon endpoint protection platform implementation.
• FortinetcoreTechnology or IntegrationDistribution of Fortinet cybersecurity solutions including FortiEDR and secure wireless networking solutions.
• SplunkcoreTechnology or IntegrationImplementation of Splunk big data analytics platform for machine data analysis and monitoring.
• doc2e-file IncminorChannel Partner/ Reseller/ DistributorStrategic partnership to market and implement NAGIX accessible documents solutions in the United States.
• Access2onlineminorChannel Partner/ Reseller/ DistributorAgreement to implement NAGIX accessible documents solutions in the United States.
• Elad SystemsminorStrategic or Co-development PartnerConsist Israel joining Elad Systems group through strategic partnership.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Freshworks: Cloud-native ITSM, CRM, and customer service software provider with AI-augmented service desk capabilities. Direct competitor to SysAid in the mid-market and enterprise ITSM category.
• CyberArk: Israeli-founded leader in privileged access management and identity security. Directly comparable to Consist's Syteca (formerly Ekran) PAM franchise, with CyberArk representing the scaled incumbent Consist competes against in Israel and globally.

Direct peers

• One1 Software: Israeli IT solutions group combining professional services, proprietary software, and third-party product distribution. Highly comparable go-to-market and product mix to Consist, including enterprise software resale and outsourcing.
• Matrix IT: Israeli-headquartered IT services, software distribution, and staffing group serving enterprise and government customers. Most direct domestic comparable to Consist given overlapping professional services, proprietary software, and third-party resale model in the Israeli market.
• Malam Team: Large Israeli IT services and solutions provider delivering outsourcing, software development, and enterprise systems integration to banking, government, and defense clients. Closely comparable customer segments and delivery model to Consist's Israeli operations.

Broad incumbents

• Temenos: Global banking software platform serving retail, corporate, and universal banks with core banking and regulatory reporting solutions. Comparable to ConsistGEM in addressing mission-critical banking workflows, though at much larger scale.
• HCL Technologies: Global IT services and engineering firm delivering infrastructure management, application development, and digital transformation. Comparable to Consist's professional services and outsourcing lines, particularly for multinational enterprise engagements.
• Genesys: Enterprise cloud customer experience and contact center platform with omnichannel routing, AI, and workforce engagement. Overlaps with Consist's Glassix and Consist AI contact-center offerings for enterprise customers.
• ServiceNow: Global leader in IT service management and enterprise workflow platforms. Competes head-on with SysAid in the ITSM category, but operates at dramatically larger scale with a much broader platform footprint.

Regional players

• NICE Ltd. Israeli-origin enterprise software leader in customer engagement analytics, workforce management, and conversational AI. Overlaps with Consist's Glassix, WYZE, and Consist AI offerings, though at much larger scale and broader international footprint.

Market position

Strengths5 records

Weaknesses3 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ConsistIsrael
• LinkedInlinkedin.com/company/consist

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Consist