Access2online
Access2online is a Wilsonville, Oregon-based accessibility services firm employing prison inmates and parolees from Coffee Creek Correctional Facility to deliver cost-effective website audits, PDF remediation, EPUB, captioning, and audio description services to government agencies and educational institutions at $49/hour via its eTaskBoard platform.
- Company typePrivate
- Founded2016
- HeadquartersWilsonville, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Access2online does
Access2online is a Wilsonville, Oregon-based digital accessibility services firm that employs a workforce of prison inmates and parolees from Coffee Creek Correctional Facility to deliver cost-effective website accessibility audits, document remediation (PDF, MS Word, Excel, PowerPoint, InDesign), accessible EPUB creation, captioning, and audio descriptions to government agencies, educational institutions, and private-sector organizations. The company's underlying platform is eTaskBoard, a USPTO-registered, cloud-based task management system with a proprietary Sneakernet security architecture that routes internet-customer work to incarcerated analysts without direct internet access, while integrating timeclock, skillset database, knowledge base, QA, and billing. Services are delivered through a published $49/hour task-based model under California Multiple Award Schedule (CMAS) contract #3-19-70-3636A, with optional fixed-price proposals for larger projects; the company is also the official North American value-added reseller for PDFix SDK for automated PDF remediation.
The firm operates as a joint venture between the private sector (parent Bizware Online Applications, Inc.) and the Oregon Department of Corrections / Oregon Corrections Enterprises, and is led by CEO/Coordinator Peter Shikli and CIO Juliette Alexandria McShane (formerly incarcerated, now a certified Trusted Tester and IAAP Web Accessibility Specialist). Access2online serves a customer base of more than 20 named accounts — predominantly state and local government agencies in California and Oregon — using a multi-channel go-to-market that combines a self-serve eTaskBoard cloud platform, inside sales via web contact forms, conference presentations (IAAP, PDF Association, National Association of Government Webmasters), and W3C/IAAP/DAISY standards-body engagement. The firm is bootstrapped and profitable, reinvesting 2020 earnings into Second Chance Net Inc., a 501(c) nonprofit designed to replicate its prison-workforce model and incubate IT businesses in other prison systems.
Access2online firmographics
Firmographics- Name
- Access2online
- Legal name
- Access2online, Incorporated
- Website
- https://access2online.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Access2online is a Wilsonville, Oregon-based accessibility services firm employing prison inmates and parolees from Coffee Creek Correctional Facility to deliver cost-effective website audits, PDF remediation, EPUB, captioning, and audio description services to government agencies and educational institutions at $49/hour via its eTaskBoard platform.
- Ownership category
- akta.pro rank
Access2online industry classification
Industry- Product category
- Digital Accessibility Services
- NAICS
- Educational Support Services (6117), Business Service Centers (56143), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Digital Accessibility & Web/App Compliance (WCAG) (EDALAGAG)
- akta.pro secondary industries
- Assistive Technology (AT) & Accessible Learning Tools (EDALAGAB), End-User Helpdesk & Service Desk (Students/Faculty/Staff) (EDALAMAA)
Keywords
Where Access2online is headquartered
LocationHeadquarters
- HQ city
- Wilsonville
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Access2online business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Task-Based Professional Services: Customers authorize tasks (work orders) at a published $49/hr rate, bounding exposure to a clear dollar amount per task. Services include website audits, document remediation, captioning, audio descriptions, staff support, and training. Tasks can be as small as a single web page. Billing occurs upon task completion and customer acceptance. Also available on fixed-price, fixed-schedule basis for larger projects.
- Collaborative Accessibility Portal (CAP): A help desk portal replacing accessibility statements on client websites. Offered on a per-incident or monthly subscription basis with unlimited incidents. Provides real-time support for disabled website visitors with structured remediation reporting.
- PDFix Software Licensing and Training: Access2online is the official North American value-added reseller of PDFix SDK. Revenue derived from software licensing, training, configuration, and implementation support for clients adopting PDFix for in-house accessibility workflows.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Standard hourly labor rate for all task-based accessibility services |
| One time/ perpetual license | Multi-year contract | Fixed-price project-based pricing for larger engagements |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Access2online product offering
Product offeringCore offering
Access2online delivers digital accessibility services including website accessibility audits, document remediation (PDFs, MS Word, Excel, PowerPoint, InDesign), accessible EPUB creation, video captioning, and audio descriptions. Services are produced by a workforce of prison inmates and parolees at Coffee Creek Correctional Facility, coordinated through the proprietary eTaskBoard cloud-based task management platform at a published rate of $49/hr. The company also provides the Collaborative Accessibility Portal (a managed help desk service), staff training, substantial site determinations, and website redesign support, and acts as PDFix's official North American value-added reseller.
Product overview
Access2online is a specialized online accessibility services firm offering a portfolio of services primarily focused on website and document accessibility for the disabled. The core platform is eTaskBoard, a cloud-based task management system that enables task-based ordering of accessibility services. The primary services include Document Remediation (PDFs, Office documents), Website Accessibility Audits, Accessible EPUB creation, Captioning, and Audio Descriptions. Secondary services include the Collaborative Accessibility Portal (a help desk replacement), Staff Accessibility Support, Substantial Site Determination, Website Redesign Support, and Targeted Accessibility Instruction Sheets. Services are delivered by a workforce of prison inmates and parolees at Coffee Creek Correctional Facility, coordinated through eTaskBoard, with pricing at $49/hr for task-based work.
Differentiator
Problem solved
Functional benefit
Brands
- eTaskBoard: Cloud-based software application that manages task orders between employers and their virtual workforce, specifically designed to route work securely to prison inmates and back to internet customers.
Products and services
- eTaskBoard Cloud-based task management software application that manages task orders (work authorizations) between clients and the virtual workforce, enabling clients to submit tasks as small as a single web page or PDF document at $49/hr; includes built-in timeclock, knowledge base, skillset database, and satisfaction guarantee with task cancellation option.
- Document Remediation Accessibility remediation service for PDFs, MS Word, Excel, PowerPoint, and InDesign documents, achieving WCAG, PDF/UA, and ISO-32000 compliance using automation tools empowered by human analysts.
- Website Accessibility Audits Structured accessibility audits following WCAG 2.1 Level AA methodology, delivering detailed violation spreadsheets and Summary of Webmaster's Accessibility Remediation (SWAR) documents with specific remediation instructions written for web designers.
- Accessible EPUB Creation and remediation of accessible EPUB publications, upgrading EPUB2 to EPUB3 and converting inaccessible legacy PDFs into accessible eBooks compliant with WCAG Level AA standards.
- Captioning Video captioning service producing 99%+ accurate closed captions for multimedia content, required by Section 508 and educational institution regulations.
- Audio Descriptions Audio description track production for videos, enabling blind users to understand visual content through narrated descriptions of scene changes, actions, and graphics during pauses in dialog; integrated via the Able Player video player.
- Collaborative Accessibility Portal (CAP) White-label help desk replacement service that converts adversarial accessibility statements into supportive portals where disabled visitors receive real-time assistance with website accessibility issues; offered per-incident or on a monthly subscription basis with unlimited incidents.
- Staff Accessibility Support On-demand staff support service providing answers to website accessibility questions through an online incidence management system with certified Trusted Testers.
- Substantial Site Determination Analysis service to determine which pages of a large website must be made accessible, using WCAG-EM methodology to identify the substantial portion for remediation.
- Website Redesign Support Accessibility consultation service embedded in website redesign projects, auditing requirements documents, design concepts, and mockups to prevent accessibility issues before coding begins.
- Targeted Accessibility Instruction Sheets (TAIS) Custom one-page instruction documents focused on specific accessibility issues relevant to staff members' content responsibilities, such as accessible survey forms or PDF meeting minutes.
Quantifiable outcome
- 100% USA-based workforce
- +2 more outcomes
Companies that use Access2online
Customer profileNamed customers20 records
Segments3 records
Ideal customer profiles3 records
Access2online technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
Access2online partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- PDFixcoreAccess2online is the official North American value-added reseller of PDFix SDK, the world's leading software tool to pre-process PDFs to become accessible. The partnership enables Access2online to offer PDFix automation alongside human analyst remediation, showing clients the sweet spot between automation and manual remediation. Access2online provides training, configuration, implementation, and production workflow support for PDFix clients, offering technology transfer to in-house capability.
- Second Chance Net Inc.coreAccess2online launched Second Chance Net Inc., a 501(c) nonprofit corporation with a mission to replicate the Access2online prison workforce model across other prisons and specialties. Second Chance Net includes an incubator for IT business ideas. Peter Shikli is the driving force behind both organizations. Access2online invests profits into Second Chance Net to help inmates and parolees earn a seat at the digital table.
- Oregon Department of Corrections / Oregon Corrections EnterprisescorePublic sector joint venture between Access2online (private sector) and Oregon's Department of Corrections and Oregon Corrections Enterprises. Access2online operates inside Coffee Creek Correctional Facility, Oregon's only state prison for women, employing inmates as accessibility analysts. This partnership is the foundation of the business model, providing the inmate workforce that enables cost-effective services.
- W3C (World Wide Web Consortium)coreAccess2online is a W3C member contributing to multiple working groups including Accessibility Guidelines Working Group, Accessible Rich Internet Applications (WAI-ARIA) Working Group, Community Council, Education and Outreach Working Group (EOWG), EPUB 3 Working Group, Linked Data for Accessibility Community Group, and Publishing Working Group. This membership informs the company's methodology and standards expertise.
- International Association of Accessibility Professionals (IAAP)coreAccess2online is a member of IAAP, the largest professional membership organization focused on accessibility. Analysts hold IAAP Web Accessibility Specialist (WAS) certifications. Access2online participates in the IAAP Accessible Document Specialist Certification Working Group and has contributed to developing the ADS certification curriculum.
- DAISY ConsortiumminorAccess2online participates in the DAISY Consortium EPUB Working Group and contributed to the DAISY White Paper Publication on benefits of EPUB 3 for organizational digital documents.
- PDF AssociationminorAccess2online is a member of the PDF Association with active participation in the PDF/UA Accessibility Services Working Group (TWG) and PDF Accessibility Liaison Working Group (LWG). Access2online's Coordinator Peter Shikli presented at the PDF Association's Electronic Document Conference 2019 on 'The Sweet Spot Between Automation and Human Remediation'.
Scale indicators8 records
Recent moves8 records
Expansion highlights6 records
Access2online competitors and assessment
Company assessmentDirect peers
- eSSENTIAL Accessibility: Accessibility-as-a-service provider combining assistive technology, audits, and remediation for government and enterprise clients — directly comparable service portfolio to Access2online.
- UserWay: Provider of an AI-assisted accessibility widget plus consulting services for WCAG/ADA compliance; competes for SMB and government accessibility remediation work similar to Access2online's offerings.
- Monsido: Web governance and accessibility scanning platform explicitly listed by Access2online as an integration partner; competes in the website-audit/ongoing-monitoring layer of the market.
- Level Access: Largest pure-play digital accessibility services and software firm in the US, offering enterprise-scale WCAG audits, document remediation, and VPAT services — the most direct competitor to Access2online in government/mid-market compliance work.
- TPGi (The Paciello Group): Specialist accessibility consultancy offering audits, training, and remediation services comparable to Access2online's primary service portfolio, including government and educational institution clients.
- Bureau of Internet Accessibility: Specialist digital accessibility consultancy focused on audits, remediation, and ADA compliance — closely overlaps with Access2online's task-based remediation model and government/education customer focus.
- Deque Systems: Long-established accessibility services and tooling provider (axe-core) competing for WCAG, Section 508, and ADA Title II engagements; significant overlap with Access2online's government and enterprise customer base.
Broad incumbents
- AudioEye: Public company combining automated remediation tooling with managed services for ADA compliance — competes head-to-head for digital accessibility contracts at a different price-point tier than Access2online.
- Siteimprove: Broader digital quality/marketing platform with an established accessibility module; competes for CMS-embedded accessibility monitoring work that overlaps with Access2online's audit and remediation services.
Emerging players
- AccessiBe: AI-driven accessibility overlay provider that has rapidly gained SMB market share; represents the automation-driven competitive threat to manual remediation services like Access2online's.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Access2online social profiles
Digital presenceAccess2online compliance and trust
Trust signalCompliance14 records
Access2online financial estimates
Financial estimateRevenue estimate
Valuation estimate
Access2online leadership team
Management profileNumber of profiles
Profiles2 records
Access2online subsidiaries and ownership
Company hierarchySubsidiaries1 record
Access2online funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Access2online M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Access2online
What does Access2online do?
Access2online delivers digital accessibility services including website accessibility audits, document remediation (PDFs, MS Word, Excel, PowerPoint, InDesign), accessible EPUB creation, video captioning, and audio descriptions. Services are produced by a workforce of prison inmates and parolees at Coffee Creek Correctional Facility, coordinated through the proprietary eTaskBoard cloud-based task management platform at a published rate of $49/hr. The company also provides the Collaborative Accessibility Portal (a managed help desk service), staff training, substantial site determinations, and website redesign support, and acts as PDFix's official North American value-added reseller.
Is Access2online a public or private company?
Access2online is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Access2online founded?
Access2online was founded in 2016. It employs 11 to 50 people.
Where is Access2online based?
Access2online is headquartered in Wilsonville, United States, in the North America region.
How does Access2online make money?
Three revenue lines are on record. Task-Based Professional Services are the primary driver. The others are collaborative Accessibility Portal (CAP) and PDFix Software Licensing and Training.
Who are Access2online's main competitors?
Direct peers on record are eSSENTIAL Accessibility, UserWay, Monsido, Level Access, TPGi (The Paciello Group), Bureau of Internet Accessibility and Deque Systems. Broad incumbents are AudioEye and Siteimprove. AccessiBe is listed as an emerging player.
Does Access2online have an API?
No public API is recorded for Access2online.
What industry is Access2online in?
Access2online's product category is Digital Accessibility Services. Its primary akta.pro industry code is EDALAGAG, Digital Accessibility & Web/App Compliance (WCAG), with a secondary code of EDALAGAB, Assistive Technology (AT) & Accessible Learning Tools. Its NAICS code is 6117 and its SIC code is 7370.