What Grappler does

Grappler is a cloud-based SaaS platform purpose-built for insurance accounting, founded in 2015 in Auckland, New Zealand. The company sells to MGAs, insurers, and Lloyd's syndicates and coverholders, automating workflows that generic ERPs and policy administration systems do not handle well: premium reconciliation, claims payments and recoveries, bordereaux and LPAN generation, trust accounting, multi-currency global settlement, and month-end close. The platform operates as an ecosystem connector rather than a system of record replacement, linking policy administration systems, banks, brokers, and carriers via an API-first architecture that also integrates with Xero, MYOB, and NetSuite.

Underlying technology is a single-codebase, cloud-native application hosted on Google Cloud Platform with single-tenanted infrastructure and ISO/IEC 27001:2013 certification. The Grappler Engine combines rule-based logic with machine learning to reconcile continuously, flag exceptions for review, parse broker remittances automatically, and generate regulatory and partner outputs (bordereaux, LPANs, trial balances, partner statements). Feature flags enable customer-level configuration, and a continuous-release architecture keeps all customers on the latest version without disruptive upgrades. Segregation-of-duties controls (finance prepares, operations review, management approves) with full timestamp logging support audit and compliance needs.

Grappler monetizes via a subscription SaaS model with quote-based, consultative enterprise pricing. The go-to-market is direct enterprise sales targeting CFOs and insurance finance leaders, supported by content marketing (blog, case studies, podcast appearances), industry awards, and conference participation. The company reports customer outcomes including 75-95% reductions in reconciliation cycles, 72% reduction in credit control costs, and the ability to scale 2-3x without growing finance headcount. Customers include QBE, Delta Insurance, ATL Insurance, Hollard, Envest, SGUA, Aviva, Probitas, and others across Australia, New Zealand, Singapore, and the United Kingdom. The company remains privately held with no disclosed funding rounds; ownership is retained by the three co-founders (CEO Alistair Harold, COO Colleen MacCarthy, CTO John Nowak).

Name

Grappler

Legal name

Grappler.io Limited

Website

https://grappler.io

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Grappler is a cloud-based SaaS platform purpose-built for insurance accounting, serving MGAs, insurers, and Lloyd's syndicates with automated premium reconciliation, claims management, bordereaux generation, and multi-currency settlement across Australia, New Zealand, Singapore, and the UK.

Ownership category

akta.pro rank

Product category

Insurance Accounting Software

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Payment Reconciliation, Reporting & Settlement Infrastructure (FSAGABAH)

akta.pro secondary industries

Cash Forecasting, Reconciliation & Liquidity Tools (FSAMAOAH), Governance, Risk & Compliance (GRC) Platforms (BPAEAPAA)

Keywords

• Insurance reconciliation software
• Insurance accounting platform
• Premium reconciliation automation
• Bordereaux generation software
• Insurance credit control

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Platform Subscription: Cloud-based SaaS subscription model providing access to insurance accounting platform including reconciliation, bordereaux generation, claims management, and global settlement capabilities. Delivered as managed SaaS with Grappler administering user rights and roles on behalf of clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Grappler is a cloud-based SaaS platform purpose-built for insurance accounting. It automates premium reconciliation, claims payments and recoveries, partner and regulatory outputs (bordereaux, LPANs), multi-currency global settlement, and financial close management for MGAs, insurers, and Lloyd's syndicates. The platform integrates via APIs with policy administration systems, ERPs (Xero, MYOB, NetSuite), and banking platforms to provide near real-time cash visibility and continuous reconciliation.

Product overview

Grappler is a purpose-built insurance accounting platform for MGAs, insurers, and Lloyd's syndicates. The unified platform consists of a core engine plus integrated modules: Premium Reconciliation (automatic remittance capture and matching), Claims Payments & Recoveries (bulk upload, EFT generation, recovery matching), Partner & Regulatory Outputs (bordereaux, LPANs, tax reports), Global Settlement (multi-entity, multi-currency cross-border reconciliation), and Automated Close Management (daily trial balances, exception-based close). All modules share a common data layer and automation engine, providing a single source of truth from remittance capture through financial reporting.

Differentiator

Problem solved

Functional benefit

Products and services

• Grappler Core Platform Core insurance accounting platform that sits at the center of insurance finance operations, connecting policy systems, banks, brokers, and carriers. Provides end-to-end visibility of cash flow through automated reconciliation, trust account management, bordereaux generation, and financial reporting. Designed for MGAs, insurers, and Lloyd's syndicates.
• Premium Reconciliation Automates the capture, parsing, and matching of broker remittances against bank and policy data. Features automatic email-based remittance capture, daily bank and policy reconciliation, credit control tracking, and automated bordereaux generation. Used by MGAs, insurers, and syndicates to match every premium automatically without spreadsheets.
• Claims Payments & Recoveries Automates claims settlement and recovery matching. Supports bulk claims upload with approval workflows, EFT file generation, automatic reconciliation against claims data and bank statements, and claims bordereaux output. Designed for insurance carriers and MGAs managing claims operations.
• Partner & Regulatory Outputs Generates bordereaux, Lloyd's Premium Advice Notes (LPANs), commission statements, tax and levy distributions, and regulatory reports automatically from reconciled data. Includes multi-territory risk split handling and Lloyd's-specific reporting requirements for syndicates, coverholders, and insurers.
• Global Settlement Handles cross-border, multi-currency settlement reconciliation across entities, carriers, and markets. Supports multi-entity reconciliation, cross-carrier settlement with risk splits and premium shares, and consolidated multi-currency reporting for insurers operating across geographies.
• Automated Close Management Automates month-end and year-end close processes including daily trial balances, reconciliation, accruals, adjustments, and reporting. Exception-based workflows reduce manual review to only anomalies, enabling finance teams to close books in days rather than weeks.

Quantifiable outcome

• Cut reconciliation cycles by up to 95%
• +5 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature6 records

Partnerships

One partnership is on record.

• Google Cloud Platform (GCP)infrastructureTechnology or IntegrationGrappler is hosted on Google Cloud Platform with GCP resources located in customer-agreeable regions. Infrastructure is single-tenanted with strict controls to prevent cross-tenant data access.

Scale indicators6 records

Recent moves1 record

Expansion highlights6 records

Direct peers

• BlackLine: BlackLine is a cloud platform for financial close management and account reconciliation, serving enterprise finance teams. Highly comparable to Grappler's reconciliation and exception-based workflow approach, though BlackLine serves general-ledger close across industries rather than insurance-specific accounting.
• FloQast: FloQast is an accounting workflow automation platform focused on the financial close, reconciliation, and controls. Closely comparable to Grappler's exception-based close management and reconciliation automation, though oriented toward mid-market and enterprise accounting teams broadly.
• Trintech: Trintech provides financial close and reconciliation software including transaction matching and account reconciliation. Overlaps with Grappler's reconciliation engine and exception-based workflows for enterprise finance teams.
• HighRadius: HighRadius provides AI-powered order-to-cash, treasury, and reconciliation automation for enterprise finance teams. Comparable technology approach (AI/ML-driven reconciliation and exception management) to Grappler, though serving broader industries.

Broad incumbents

• Insurity: Insurity is an insurance software platform serving P&C carriers and MGAs with policy, claims, billing, and analytics. A broad incumbent with overlapping finance and reconciliation capabilities for insurance customers, though as part of a larger suite rather than a focused accounting platform.
• Duck Creek Technologies: Duck Creek provides a core insurance suite (policy, billing, claims) for P&C carriers including MGAs. Comparable customer base to Grappler, with adjacent finance capabilities that could compete with or complement Grappler's accounting layer.
• Majesco: Majesco offers cloud insurance software for P&C and L&A insurers and MGAs across policy, billing, claims, and analytics. Overlaps with Grappler's customer base and increasingly with insurance finance automation.
• Guidewire: Guidewire is a leading insurance core platform serving global P&C insurers with policy, claims, and billing. Comparable enterprise insurance customer base, with insurance-specific accounting workflows that bracket Grappler's specialist niche.

Emerging players

• Sidetrade: Sidetrade provides AI-driven order-to-cash and credit management automation. Adjacent to Grappler's credit control and AR reconciliation capabilities, though more general-purpose and B2B-focused across industries.
• Prima Solutions: Prima Solutions delivers insurance software for MGAs, Lloyd's coverholders, and brokers across Europe. Closest peer by insurance vertical, customer profile (MGAs and Lloyd's), and geography, though broader in scope than Grappler's accounting-specific focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/grappler

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grappler