West Town Payments
WestTown Payments is a division of Dart Bank that bundles payment processing (POS, mobile, e-commerce, ACH) with business banking services into a single integrated offering, primarily serving compliance-driven merchants in hemp/CBD, parking, and other underserved verticals across the United States.
- Company typePrivate
- Founded2020
- HeadquartersRaleigh, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What West Town Payments does
WestTown Payments is a private payment processor and merchant-services provider that operates as a division of Dart Bank, a Michigan state-chartered bank (NMLS ID 406384). The company bundles payment processing — including POS, mobile, e-commerce, EMV, contactless, and recurring payments — with business banking services such as checking, savings, business credit cards, ACH, and remote deposit capture into a single integrated offering. It holds direct acquirer relationships with Visa, Mastercard, Discover, and American Express, allowing it to process transactions without intermediary margins. Its core technology stack centers on Dart360, a white-labeled merchant onboarding platform built with Jaris that delivers fully digital sign-up, pre-filled forms, embedded capital, same-day payouts, and built-in compliance checks. The platform is complemented by VeriLeaf's RegTech integration for compliance monitoring and Shield Engage's compliance-first payment solution, particularly for high-risk merchants.
The company targets a diverse vertical mix spanning hemp/CBD (its primary segment, served through the trademarked "Hemp Pays Here™" sub-brand and an exclusive Hemp Beverage Alliance partnership), parking, breweries and wineries, education, healthcare, money services, government, multi-level marketing, travel, and property management. Its central differentiation is the ability to serve compliance-driven industries that traditional banks and processors routinely decline, anchored by Dart Bank's banking license and proprietary RegTech partnerships. The company employs between 101 and 250 people, is led by President and Co-Founder Tom Lineen (20+ years payments experience), and has earned Detroit Free Press Top Workplaces recognition for four consecutive years (2022-2025).
WestTown monetizes primarily through transaction-based processing fees across its merchant base, supplemented by banking-fee revenue flowing through its parent bank and embedded financial product revenue (lending, instant payouts) routed through the Dart360 platform. Its go-to-market combines direct merchant sales with a channel motion through ISOs, ISVs, and processors, and it competes on a "Meet or Beat Pricing Guarantee" that matches competitor rates or provides a $500 gift card. All operations are domestic (United States), and no external funding rounds are disclosed — the company is fully integrated within Dart Bank's corporate structure.
West Town Payments firmographics
Firmographics- Name
- West Town Payments
- Legal name
- WestTown Payments
- Website
- https://westtownpayments.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- WestTown Payments is a division of Dart Bank that bundles payment processing (POS, mobile, e-commerce, ACH) with business banking services into a single integrated offering, primarily serving compliance-driven merchants in hemp/CBD, parking, and other underserved verticals across the United States.
- Ownership category
- akta.pro rank
West Town Payments industry classification
Industry- Product category
- Payment Processing Services
- NAICS
- Credit Card Issuing (522210), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Sales Financing (52222)
- SIC
- Miscellaneous Business Credit Institution (6159)
- akta.pro primary industry
- Card Clearing & Settlement (Interchange, Network Settlement) (FSABAJAJ)
- akta.pro secondary industries
- Payables & Disbursements (ACH/SEPA, wires, checks, virtual cards) (FSABAIAB), Recurring Billing, Subscriptions & Tokenized Payments (CRAFALAH)
Keywords
Where West Town Payments is headquartered
LocationHeadquarters
- HQ city
- Raleigh
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
West Town Payments business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Payment Processing Services: Transaction-based payment processing fees charged to merchants for processing credit cards, debit cards, ACH, and other payment methods across POS, mobile, e-commerce, and contactless channels.
- Banking Services: Banking services including business checking accounts, savings accounts, business credit cards, ACH processing, and remote deposit capture, generating fees through account maintenance and transaction processing.
- Embedded Financial Products: Revenue from embedded lending, instant payouts, and banking services offered through the Dart360 platform to merchants, enabling access to business loans and capital through the payment ecosystem.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | Meet or Beat Pricing Guarantee |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
West Town Payments product offering
Product offeringCore offering
West Town Payments is a division of Dart Bank that bundles payment processing (POS, mobile, e-commerce, EMV, contactless, recurring) with business banking services (checking, savings, ACH, business credit cards, remote deposit capture) under one roof for merchants. The company specializes in serving compliance-driven verticals such as hemp/CBD through its Hemp Pays Here™ and Turnkey Ecosystem solutions, and offers the Dart360 merchant onboarding platform (built with Jaris) to ISOs, ISVs, and processors for embedded lending, instant payouts, and white-labeled banking.
Product overview
WestTown Payments is a division of Dart Bank offering a unified full-service payments and banking platform. The core product portfolio centers on payment processing services (POS, mobile, e-commerce, EMV, contactless, recurring) integrated with banking services (checking, savings, credit cards, ACH) delivered through named solutions including Dart360 (merchant onboarding platform built with Jaris), Hemp Pays Here™ (specialized hemp industry solution), and the Turnkey Ecosystem (combining WestTown Payments processing with Dart Bank banking and VeriLeaf compliance monitoring). The company also offers specialized solutions for parking, Hemp Beverage Alliance, and general merchant accounts.
Differentiator
Problem solved
Functional benefit
Brands
- Hemp Pays Here™: Full-service banking and payments solution catered to the hemp and CBD industry, offering bundled financial service solutions.
- Dart360
- Hemp Beverage Alliance
Products and services
- Payment Processing Comprehensive payment processing services including POS, mobile, e-commerce, EMV, PCI-compliant processing, recurring payments, contactless payments, and electronic wallet processing. Enables merchants to accept credit cards, debit cards, and ACH payments across multiple channels.
- Banking Services Business banking services delivered through Dart Bank including dedicated banking representative, business checking and savings accounts, remote deposit capture, online and mobile banking, business credit cards, and ACH processing for merchants.
- Dart360 A merchant onboarding platform powered by Jaris that enables ISOs, ISVs, and processors to offer lending, instant payouts, and banking services through a customizable, white-labeled experience, featuring fully digital sign-up with pre-filled forms, same-day payouts, and built-in compliance.
- Hemp Pays Here™ Full-service banking and payments solution specifically designed for hemp and CBD businesses, bundling financial services with a single point of contact, bundled pricing, and faster payments tailored for compliance-driven merchants.
- Hemp Beverage Alliance Program Compliance-friendly banking and payment processing solution tailored for Hemp Beverage Alliance members, including Meet or Beat Pricing Guarantee and discounted Dart Bank hemp banking application fee ($150 discount, from $250 to $100).
- Parking Payment Solutions Personalized payment processing solution for parking providers with customized features, decades of parking industry experience, seamless onboarding, and full suite of modern payment solutions.
- Turnkey Ecosystem Solution Integrated ecosystem combining WestTown Payments processing, Dart Bank banking services, and VeriLeaf compliance monitoring, specifically serving hemp and CBD merchants with automated onboarding, compliance validation, and ongoing monitoring.
- Merchant Accounts Secure merchant account services providing reliable and compliance-focused payment processing solutions for both traditional and compliance-driven merchants, including PCI compliance and customer data protection.
Quantifiable outcome
- Meet or Beat Pricing Guarantee - match or beat competitor rates or receive $500
- +2 more outcomes
Companies that use West Town Payments
Customer profileNamed customers3 records
Segments10 records
Ideal customer profiles3 records
West Town Payments technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability5 records
Feature4 records
West Town Payments partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and strategic.
- JariscoreWestTown Payments partnered with Jaris to launch Dart360, a cutting-edge merchant onboarding platform that enables fully digital sign-up with pre-filled forms, embedded capital, instant payouts, and built-in compliance. This partnership powers ISOs, ISVs, and processors with comprehensive financial services capabilities.
- Shield EngagecorePartnership with Shield Engage to create a compliance-first payment solution specifically for hemp customers. The collaboration synchronizes payments and banking operations to reduce risk and provide secure financial services for hemp-related businesses.
- VeriLeafcoreVeriLeaf is a RegTech platform that automates onboarding, validation, and monitoring processes for enhanced due diligence of high-risk customers including hemp and CBD businesses. Integrated into the WestTown Payments ecosystem to streamline compliance workflows.
- Hemp Beverage AlliancestrategicExclusive partnership offering Hemp Beverage Alliance members specialized banking and payment processing solutions with exclusive discounts. HBA members receive $150 off the standard hemp banking application fee and access to the 'Meet or Beat Pricing Guarantee'.
Scale indicators2 records
Recent moves2 records
Expansion highlights5 records
West Town Payments competitors and assessment
Company assessmentBroad incumbents
- Stripe: Stripe provides online and in-person payment processing, embedded finance, and treasury services to businesses of all sizes. Comparable through its embedded financial services (Stripe Treasury, Stripe Capital) and merchant acquiring, but at substantially greater scale, geographic reach, and developer tooling depth.
- PayPal: PayPal offers online and in-person payment processing, working capital loans, and merchant services. Comparable through its SMB acquiring, working capital lending, and embedded checkout offerings, though operating at vastly greater scale with a consumer-facing brand.
- Global Payments (incl. Heartland, EVO Payments): Global Payments is a large merchant acquirer and payment processor; it acquired Heartland Payment Systems and EVO Payments. Directly comparable as a merchant acquiring competitor (West Town's VP Ops came from EVO), with broader scale and integrated software offerings.
- Fiserv (incl. Clover): Fiserv is one of the largest merchant acquirers and banking technology providers, including the Clover POS platform. Comparable as a payment processor and bank-tech provider serving SMBs, with much greater scale, product breadth, and partner ISV ecosystem.
- Square (Block): Square provides mobile POS, online payment processing, banking, and lending to SMBs. Directly comparable as a full-stack merchant acquirer with embedded banking and lending, though operating at vastly greater scale and with a consumer brand (Cash App) attached.
Direct peers
- CannaPayments: CannaPayments specializes in compliant payment processing for the cannabis and hemp industries. Direct peer in the compliance-driven hemp/CBD niche that West Town Payments' Hemp Pays Here™ serves.
- PaymentCloud: PaymentCloud is a merchant account provider focused on high-risk and hard-to-place verticals including CBD, adult, firearms, and MLM. Direct peer in serving compliance-driven, often bank-averse SMB merchants.
- Kush Payments: Kush Payments is a payment processor dedicated to the cannabis, CBD, and hemp industries. Direct competitor for the same underserved, compliance-driven merchants that West Town Payments targets through Hemp Pays Here™.
- North American Bancard: North American Bancard is an ISO-focused payment processor serving SMBs across multiple verticals with white-label and partner programs. Closely comparable as a privately-held, multi-vertical merchant acquirer pursuing similar channel and partner economics.
- Helcim: Helcim is a payment processor serving SMBs with transparent interchange-plus pricing and POS solutions. Comparable as an SMB-focused, multi-vertical merchant acquirer with similar pricing posture and competitive overlap in the parking, retail, and service verticals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
West Town Payments social profiles
Digital presenceWest Town Payments compliance and trust
Trust signalCompliance1 record
West Town Payments financial estimates
Financial estimateRevenue estimate
Valuation estimate
West Town Payments leadership team
Management profileNumber of profiles
Profiles4 records
West Town Payments funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
West Town Payments M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about West Town Payments
What does West Town Payments do?
West Town Payments is a division of Dart Bank that bundles payment processing (POS, mobile, e-commerce, EMV, contactless, recurring) with business banking services (checking, savings, ACH, business credit cards, remote deposit capture) under one roof for merchants. The company specializes in serving compliance-driven verticals such as hemp/CBD through its Hemp Pays Here™ and Turnkey Ecosystem solutions, and offers the Dart360 merchant onboarding platform (built with Jaris) to ISOs, ISVs, and processors for embedded lending, instant payouts, and white-labeled banking.
Is West Town Payments a public or private company?
West Town Payments is a private company. It is classified as corporate owned and is currently operating.
When was West Town Payments founded?
West Town Payments was founded in 2020. It employs 101 to 250 people.
Where is West Town Payments based?
West Town Payments is headquartered in Raleigh, United States, in the North America region.
How does West Town Payments make money?
Three revenue lines are on record. Payment Processing Services are the primary driver. The others are banking Services and embedded Financial Products.
Who are West Town Payments's main competitors?
Broad incumbents on record are Stripe, PayPal, Global Payments (incl. Heartland, EVO Payments), Fiserv (incl. Clover) and Square (Block). Direct peers are CannaPayments, PaymentCloud, Kush Payments, North American Bancard and Helcim.
Does West Town Payments have an API?
No public API is recorded for West Town Payments.
What industry is West Town Payments in?
West Town Payments's product category is Payment Processing Services. Its primary akta.pro industry code is FSABAJAJ, Card Clearing & Settlement (Interchange, Network Settlement), with a secondary code of FSABAIAB, Payables & Disbursements (ACH/SEPA, wires, checks, virtual cards). Its NAICS code is 522210 and its SIC code is 6159.