Jpay
JPay is a Miami-based fintech platform, founded in 2002 and owned by Securus Technologies, that provides electronic money-transfer, commissary-account, and video-visitation services to incarcerated individuals and their families through integrations with U.S. correctional facilities.
- Company typePrivate
- Founded2002
- HeadquartersMiami, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Jpay does
JPay is a U.S.-based financial technology company that provides payment, commissary, and communication services to the corrections ecosystem. Founded in 2002 and headquartered in Miami, Florida, the company operates a platform — accessible at jpay.com — through which families of incarcerated individuals can locate inmates and deposit funds into commissary accounts, and through which incarcerated individuals can receive funds, manage accounts, and access video visitation services. The company's stated customer base consists of two primary persona segments: families and friends of incarcerated individuals who need to send money, and the incarcerated individuals themselves who need secure, regulated financial services inside correctional facilities.
The platform integrates with correctional facility systems to deliver electronic payment processing, inmate search functionality, and communication services. JPay monetizes primarily through transaction fees on money transfers and related service fees — consistent with industry norms for correctional financial services, although specific pricing is not publicly disclosed. The company operates as a subsidiary of Securus Technologies, a larger strategic operator in corrections technology, and shares social media branding with Securus (Securus_JPay on X/Twitter, SecurusJPay on Facebook). JPay has 251–500 employees and serves North American markets.
Leadership consists of a compact disclosed team including Jessica Camuffo as Chief Administrative Officer and General Counsel, and Hezi Ben Moshe as Vice President of IT Operations. No AI/ML capabilities, patents, certifications, recent funding rounds, acquisitions, or partnerships are disclosed in the available data, suggesting JPay operates as a mature, stable, operationally-focused subsidiary within the broader Securus Technologies portfolio.
Jpay firmographics
Firmographics- Name
- Jpay
- Legal name
- JPay
- Website
- https://jpay.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- JPay is a Miami-based fintech platform, founded in 2002 and owned by Securus Technologies, that provides electronic money-transfer, commissary-account, and video-visitation services to incarcerated individuals and their families through integrations with U.S. correctional facilities.
- Ownership category
- akta.pro rank
Jpay industry classification
Industry- Product category
- Correctional Financial Services
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- SIC
- Miscellaneous Business Credit Institution (6159)
- akta.pro primary industry
- Embedded Payments (Pay-ins, Pay-outs, Wallets) (FSAGALAB)
- akta.pro secondary industry
- Digital Wallet Infrastructure (Tokenization, Wallet-as-a-Service) (FSAMAEAI)
Keywords
Where Jpay is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Markets served
Jpay business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Technology or R&D, Operations, Personnel, Infrastructure, Marketing or Sales
Distribution channels1 record
Marketing channels2 records
Jpay product offering
Product offeringCore offering
JPay operates a financial technology platform that enables families to send money to incarcerated individuals and manages commissary accounts within correctional facilities. The platform provides electronic payment processing, inmate search capabilities, and related communication services integrated with prison and jail systems across the United States.
Product overview
JPay is a corrections services technology company offering a unified platform for correctional facilities. The platform provides electronic payment processing for incarcerated individuals, inmate search capabilities, and video visitation services. The core product integrates payment, communication, and facility management tools for the corrections ecosystem.
Differentiator
Problem solved
Functional benefit
Products and services
- JPay Corrections Services Platform
Companies that use Jpay
Customer profileSegments2 records
Ideal customer profiles2 records
Jpay technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Jpay partnerships and signals
Strategic signalRecent moves4 records
Expansion highlights4 records
Jpay competitors and assessment
Company assessmentBroad incumbents
- Securus Technologies: JPay's parent company and the largest U.S. provider of corrections technology, including phone, video visitation, and inmate tablets. Directly comparable as the dominant corrections-tech incumbent whose offerings overlap with JPay's payments and communications services at the facility level.
- Keefe Group / TKC Holdings: Major provider of commissary, food service, and inmate personal products to correctional facilities; also operates inmate technology and communications services. Adjacent competitor in corrections fintech, particularly in commissary account flows that intersect with JPay's payment products.
- Appriss Insights (Equifax-owned): Justice and risk intelligence platform providing offender data, compliance, and notification services to correctional agencies. Broader incumbent in corrections technology with adjacent capabilities to JPay's inmate-facing services.
Direct peers
- GTL (Global Tel*Link): Direct competitor in corrections communications and inmate payment services; merged with Securus's predecessor assets in 2017 and now operates under the ViaPath brand. Closest functional peer given overlapping payment and communications product set serving the same correctional agency customers.
- ViaPath Technologies: Go-to-market brand combining former GTL and Telmate corrections technology assets. Competes directly with JPay in inmate payments, phone, video visitation, and tablet services across state and county correctional agencies.
- ICSolutions (ConnectNetwork): Correctional technology provider offering inmate phone, video visitation, and money transfer services through the ConnectNetwork platform. Direct competitor to JPay's payments and communications products within state and county facilities.
- Paytel Communications: Corrections-focused provider of inmate telephone, video visitation, and money transfer services to county jails and state facilities. Comparable as a mid-sized direct competitor in the same niche fintech-for-corrections vertical.
- Correct Pay: Provider of online payment services for inmate trust accounts, commissary, and bail. Direct competitor to JPay's core money-transfer and trust-account payment services in county and state correctional facilities.
Emerging players
- Corrisoft: Corrections-focused technology platform offering secure messaging, video visitation, and case management tools. Smaller, emerging player with overlapping communications and payment-adjacent capabilities relevant to JPay's facility integrations.
- Edovo: Inmate education, communication, and rehabilitation technology delivered via corrections tablets. Emerging player in the corrections-tech stack with a payment and content model comparable to JPay's tablet- and communications-adjacent offerings.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
Jpay social profiles
Digital presenceJpay financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jpay leadership team
Management profileNumber of profiles
Profiles2 records
Jpay funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jpay M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jpay
What does Jpay do?
JPay operates a financial technology platform that enables families to send money to incarcerated individuals and manages commissary accounts within correctional facilities. The platform provides electronic payment processing, inmate search capabilities, and related communication services integrated with prison and jail systems across the United States.
Is Jpay a public or private company?
Jpay is a private company. It is classified as corporate owned and is currently operating.
When was Jpay founded?
Jpay was founded in 2002. It employs 251 to 500 people.
Where is Jpay based?
Jpay is headquartered in Miami, United States, in the North America region.
Who are Jpay's main competitors?
Broad incumbents on record are Securus Technologies, Keefe Group / TKC Holdings and Appriss Insights (Equifax-owned). Direct peers are GTL (Global Tel*Link), ViaPath Technologies, ICSolutions (ConnectNetwork), Paytel Communications and Correct Pay. Emerging players are Corrisoft and Edovo.
Does Jpay have an API?
No public API is recorded for Jpay.
What industry is Jpay in?
Jpay's product category is Correctional Financial Services. Its primary akta.pro industry code is FSAGALAB, Embedded Payments (Pay-ins, Pay-outs, Wallets), with a secondary code of FSAMAEAI, Digital Wallet Infrastructure (Tokenization, Wallet-as-a-Service). Its NAICS code is 522320 and its SIC code is 6159.