National Gym Supply

What National Gym Supply does

National Gym Supply, Inc. is a private e-commerce and light-service company founded in 1992 and headquartered at 12511 Beatrice St, Los Angeles, California. The company operates gympart.com, a specialty online storefront selling replacement parts for commercial and residential fitness equipment across more than 20 OEM brands including LifeFitness, Stairmaster, Precor, Cybex, Nautilus, Startrac, Matrix Fitness, Technogym, and Peloton. Its catalog spans low-cost hardware ($1.29–$9.35), mid-range component parts ($4.40–$199.00), and major components such as consoles, power supplies, PVS monitors, and motors ($248–$3,099.91), organized by manufacturer and equipment model.

Complementing parts distribution, the company runs a 4–7 business day electronics and motor repair service with a 90–120 day warranty, an exchange program offering refurbished replacements with a one-year warranty (and core charges where applicable), and a custom cable fabrication service. It also operates reverse-logistics features including a "Sell Us Your Parts" buyback and a technician locator service, and maintains a library of equipment manuals and schematics. These services collectively target facility managers and technicians who need fast, lower-cost alternatives to OEM replacement parts and direct OEM repair channels.

Go-to-market is predominantly direct-to-consumer and B2B e-commerce via gympart.com, supplemented by phone orders (1-800-GYMPART for domestic; 310-410-4200 for international) and fax, with distribution handled by an international reseller network. The company reports no disclosed revenue, funding history, M&A activity, or named leadership, and is independently owned. Pricing is transactional across all services (pay-as-you-go), with no subscription or recurring-contract layer visible in the source materials.

Name

National Gym Supply

Legal name

National Gym Supply, Inc

Website

https://gympart.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

National Gym Supply is a private e-commerce company (gympart.com) selling replacement parts and offering electronics and motor repair services for commercial and residential fitness equipment across 20+ OEM brands, serving gym operators, technicians, and individual equipment owners.

Ownership category

akta.pro rank

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Parts Sales: Direct sales of replacement parts for cardio and strength fitness equipment across 20+ major brands including LifeFitness, Stairmaster, Precor, Cybex, Nautilus, Startrac, and others. Parts range from small hardware to major components like consoles and motors.
2. Repair Services: Customers ship non-working electronics and motors for repair. NGS repairs, tests, and ships back within 4-7 business days. Includes 90-120 day warranty on repaired parts.
3. Exchange Program: Exchange service where customers receive a refurbished replacement part in exchange for their broken core part. Faster than repair service with 1-year warranty. Core charge may apply if serviceable core not returned.
4. Refurbished Equipment Sales: Sale of refurbished fitness equipment through the website.
5. Custom Cables: Custom fabrication or duplication of hard-to-find cables for strength equipment.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

National Gym Supply distributes aftermarket replacement parts for commercial and residential fitness equipment across 20+ brands including LifeFitness, Stairmaster, Precor, Cybex, Nautilus, Startrac, and Matrix Fitness, sold directly through gympart.com, phone, and fax. It complements parts sales with an in-house electronics and motor repair service (typically 4–7 business day turnaround, 90-day warranty), a refurbished-parts exchange program (1-year warranty), custom cable fabrication, and refurbished equipment sales. Technical resources such as equipment manuals, schematics, and a technician locator are provided to support both DIY and full-service repair.

Product overview

National Gym Supply operates GymPart.com as a B2B/B2C replacement parts platform for commercial and residential fitness equipment. The core offering consists of an online parts catalog organized by equipment manufacturer (Cybex, LifeFitness, Matrix Fitness, Nautilus, Precor, Stairmaster, Startrac, Technogym, and others) and specific model. The platform is complemented by repair services for electronics and motors, custom cable fabrication, and a parts exchange program. Key services include the My Equipment feature for customer equipment tracking, access to equipment manuals and schematics, and a technician locator service. The company serves fitness facilities, gyms, and individual consumers seeking replacement parts for fitness equipment.

Differentiator

Problem solved

Functional benefit

Products and services

• GymPart.com Online Parts Platform An e-commerce storefront at gympart.com selling replacement parts for commercial and residential fitness equipment, with a catalog organized by equipment manufacturer and model.
• Cardio Equipment Replacement Parts Replacement parts for treadmills, ellipticals, stationary bikes, climbers, rowers, stairmills, spin bikes, and PVS cardio-theater monitors from brands such as Cybex, LifeFitness, Matrix Fitness, Nautilus, Precor, Stairmaster, Startrac, Technogym, Peloton, Schwinn, and others.
• Strength Equipment Replacement Parts Replacement parts for selectorized machines, plate-loaded machines, free weights, cable motion systems, and functional trainers from brands such as Body Master, Cybex, Hoist Fitness, LifeFitness, Magnum, Matrix Fitness, Nautilus, Precor, and others.
• Electronics and Motor Repair Service Repair service in which customers ship non-working electronics, displays, and motors from fitness equipment to NGS for refurbishment and return, typically within 4–7 business days, with a 90-day warranty on repaired parts.
• Custom Cable Fabrication Custom fabrication or duplication of hard-to-find cables for strength equipment, including for older or discontinued models.
• Part Exchange Program Exchange service allowing customers to trade non-working core parts for refurbished replacements on selected items, with faster turnaround than standard repair and a one-year warranty; a core charge applies if a serviceable core is not returned.
• Refurbished Fitness Equipment Sales Sale of refurbished cardio and strength fitness equipment via gympart.com as a lower-cost alternative to new equipment.
• Equipment Manuals and Schematics Library Online library providing equipment manuals, replacement procedures, diagnostics, and schematics across supported fitness equipment brands and models to assist customers with troubleshooting and DIY repairs.
• Fitness Repair Technician Locator Locator service that helps customers connect with qualified fitness-equipment repair technicians in their geographic area.
• Buyback of Non-Working Parts Buyback and trade-in program allowing customers to sell non-working electronics and motors for cash or store credit, sourcing cores for the exchange and repair programs.

Quantifiable outcome

• Significant cost savings on fitness equipment maintenance
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Technogym: Premium global fitness equipment OEM with its own service parts and connected-fitness platform. Represents both an OEM competitor and a long-term risk to the aftermarket parts opportunity as equipment refreshes to connected platforms.
• Cybex International: Commercial fitness equipment OEM selling Cybex-branded cardio and strength equipment plus service parts. Overlaps with NGS as both an OEM service channel and the source of demand for aftermarket parts.
• Precor (Amer Sports): Major commercial fitness equipment OEM (now part of Amer Sports). Provides OEM parts and authorized service that competes with NGS for Precor-branded equipment maintenance.
• Life Fitness (OEM service parts): Major fitness equipment OEM that also sells service parts and offers authorized service programs. Represents the OEM channel that competes with and overlaps with NGS's aftermarket offering for LifeFitness-branded equipment.

Direct peers

• Global Fitness Inc: Commercial fitness equipment parts distributor and refurbisher serving facility operators with multi-brand parts and service. Highly comparable in business model, customer base (gyms/health clubs), and product breadth to National Gym Supply.
• Commercial Fitness Repair: Specializes in commercial fitness equipment repair and replacement parts across cardio and strength equipment, directly competing with NGS for facility-operator maintenance spend.
• Fitness Equipment Parts (FEPI): Online retailer of replacement parts for commercial and residential fitness equipment across multiple brands. Same core e-commerce/parts-distribution model and customer segments as National Gym Supply.

Emerging players

• ServiceNet (fitness service network): Independent service and parts network for commercial fitness equipment with multi-brand coverage. Comparable in offering repair and parts support but typically organized around technician networks rather than direct e-commerce.
• Used Fitness Equipment (resale channel): Buys, refurbishes, and resells commercial fitness equipment with related parts support. Overlaps with NGS's refurbished-equipment and custom-parts capabilities, but with a used-equipment sourcing model.
• Refurbished Fitness (recommerce): Specializes in refurbished commercial fitness equipment and replacement parts, intersecting with NGS's refurbished equipment and parts distribution offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/gympart
• LinkedInlinkedin.com/company/gympart

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about National Gym Supply